Is parking available at the property?

Parking facilities are provided for guests with their own vehicles. Details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and any associated costs are not specified.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7 AM to 10 AM for a fee of approximately MYR 8 per person.

Are pets allowed at the property?

Pets are not allowed, and service animals are also not permitted.

What are the standard check-in and check-out times?

Check-in time starts at 14:00, and check-out time ends at 13:00. Early or late check-in/check-out availability and costs are not specified.

Is there an airport shuttle service available?

Airport shuttle services are available, but pricing and service hours are not specified. Guests can arrange transfers through the hotel.

What accessibility features are available for guests with disabilities?

Specific accessibility features are not detailed, but the property aims to accommodate guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Brickfields, Kuala Lumpur, near a metro station. Notable landmarks include Kuala Lumpur Tower, Berjaya Times Square, and Mid Valley Megamall. Public transport is available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

No cribs or rollaway/extra beds are available at the property. Extra-person charges may apply depending on property policy.

City Central Hotel Kuala Lumpur

Average nightly price at City Central Hotel by month, last 12 months (USD)
Month	Average price
January	$23
February	$21
March	$21
April	$21
May	$21
June	$22
July	$24
August	$24
September	$24
October	$24
November	$24
December	$24

What guests think

Across recent reviews, City Central Hotel is noted for generally friendly service and a budget-friendly, straightforward stay, while opinions on rooms and amenities vary, shaping expectations toward practicality over polish in this city-center base by KL Sentral.

Several guests mention clean rooms and good value. Common drawbacks include very small or windowless rooms, wet bathroom designs and weak hot water, occasional Wi‑Fi or noise issues, and some reports of pests, smells, or lapses in service such as slow resolution or unprofessional conduct. Expect a no-frills, well-located base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

8

SIVASAMBOO

Nov 8, 2024

·

Stayed 2 nights

Parking for visitors outside the hotel is difficult. Noisy and dirty on street outside the hotel, no complaint about the hotel itself. Too crowded outside, Diwali may have put some extra stress but probably not much different even at other times. Convenient location for shopping/ restaurants.

6

TAKAKO

Jan 2, 2025

·

Stayed 1 night

駅から近くて便利な所にあります。KLセントラル駅へは、ショッピングセンターを抜けると早いですが、KLセントラル駅の出口を出て下へ降りて、バス乗り場を通ってもアクセスできます。スタッフは親切で、感じは良いです。しかし、部屋のカードキーは壊れていて、かざしても入れません。入れない、壊れてると伝えてましたが、なにやらカウンターでカードキーをいじってからまた同じキーを渡されるのですが、やはり開きません。外から帰ってきて、キーが壊れてると言ってもついて来てはもらえず、部屋まで言ってキーが使えないことをまたフロントまで言ってやっと来てもらえるという、ものすごく時間がかかりました。ちなみに、エレベーターも遅いので、かなり待ちます。お部屋は駅近くでこのお値段なら相応だと思います。滞在時間は9時間程でしたので、気になりませんでした。トランジットの素泊まりには良かったです。

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: several guests found rooms or the property clean and fresh, while others noted ants, occasional smells, and reports of rats.

Related guest reviews

2

Ali

Sep 16, 2024

·

Stayed 2 nights

Too small room and dirty, tooooooo small bathroom,

10

Liezl Elaine

Sep 17, 2025

·

Stayed 5 nights

Good service | Friendly staff | clean room

10

ALMA

Aug 23, 2024

·

Stayed 1 night

No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.

6

HAJI AHMAD, PG AZAMI

Mar 2, 2025

·

Stayed 4 nights

I would say an average hotel, but cleanliness os there. Also convenient as it is near public transportation

10

David

Oct 16, 2025

·

Stayed 2 nights

Convenient to the NU mall. Friendly staff and vlean

4

Hyeonjung

Jun 9, 2025

·

Stayed 1 night

직원은 매우 친절했습니다. 그러나 숙소 천장에서 쥐가 돌아다니는 소리가 들렸습니다. 그리고 샤워시 온수가 약했습니다. 그래도 늦은밤에 방을 옮겨주는 점엔 감사했습니다.

6

Iyo

Oct 13, 2025

·

Stayed 2 nights

スタッフの方々は非常にフレンドリーでした。ですが、床に蟻がたくさん歩いていて清潔感に欠けていました。シャワーもお湯があまり出ず、挙句お手洗いの水が流れなかったため非常に困りました。

2

Frederik

Nov 18, 2025

·

Stayed 5 nights

Utrolig ubehageligt og indelukket værelse. Man føler sig helt udlukket fra omverdenen, grundet der ingen vinduer er. Derudover lugtede der også meget sjovt nede i lobbyen, samt de nederste etager, en af dagene… formentlig rottegift? I forlængelse af dette, så vi en rotte ved trapperne på 6. etage. En af deres vandflasker havde også noget surt grums i vandkanten, hvilket resulterede i en tur på apoteket. Vi forlod hotellet 2 dage før tid.

10

??

Aug 9, 2025

·

Stayed 4 nights

The staff were incredibly helpful. Being able to speak to them in Japanese puts Japanese people at ease. The hotel is very clean. It's easily accessible, perfect for sightseeing and shopping. The front desk staff were very friendly and helpful. I'd definitely stay here again.

6

Ken

Jan 24, 2026

·

Stayed 3 nights

It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location Thw qifi qas a bit ropey

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Rooms

Rooms are small and often windowless, with basic amenities; some guests found beds comfortable. Bathrooms frequently use open showers that wet the whole area, with several comments about weak hot water, occasional noise, and spotty Wi‑Fi.

Related guest reviews

10

TAKEHIKO

Nov 29, 2025

·

Stayed 2 nights

KLセントラル駅近くで便利。窓がある部屋に当たったのが良かったです。ドアマンがいるのでちょっとびっくりしました。

10

AYAKO

Oct 15, 2024

·

Stayed 3 nights

シャワーを使うと周りが濡れてしまう問題があるが、しかたないか。

8

E.J.

Mar 24, 2023

·

Stayed 2 nights

Het verblijf was bijzonder prettig en zag er keurig uit. Alleen deze kamer had geen ramen. Voor mij geen probleem omdat ik er maar twee nachten verbleef. En niet te vergeten de prijs is zeer goed voor een prima bed uitstekende douche.

4

Toyohide

Oct 26, 2025

·

Stayed 3 nights

部屋が狭く、また快適性にも欠けている。

8

SAORI

Jul 3, 2024

·

Stayed 1 night

KLセントラルモノレール駅から至近のため便利。スタッフもフレンドリー。シャワーはアジアあるあるでお湯がぬるくちょろちょろ。ベッドは快適で、大きなテレビもあった。

8

Peter

Jul 20, 2024

·

Stayed 2 nights

Very small room.

6

Paul

Jan 27, 2024

·

Stayed 1 night

The room and bathroom were very small and lacked amenities, including a hair dryer and hot water. The toilet and sink shared space with the shower, so once you used the shower the whole bathroom was wet. But outweighing that was the fact that it's across the street from the KL Sentral train station.

2

Frederik

Nov 18, 2025

·

Stayed 5 nights

Utrolig ubehageligt og indelukket værelse. Man føler sig helt udlukket fra omverdenen, grundet der ingen vinduer er. Derudover lugtede der også meget sjovt nede i lobbyen, samt de nederste etager, en af dagene… formentlig rottegift? I forlængelse af dette, så vi en rotte ved trapperne på 6. etage. En af deres vandflasker havde også noget surt grums i vandkanten, hvilket resulterede i en tur på apoteket. Vi forlod hotellet 2 dage før tid.

10

Trevor

Jan 14, 2024

·

Stayed 3 nights

Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.

6

Ken

Jan 24, 2026

·

Stayed 3 nights

It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location Thw qifi qas a bit ropey

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Service

Staff are frequently described as friendly, polite, and helpful, with attentive front desk and supportive housekeeping; some guests were granted early check‑in. A minority reported slow issue resolution, a rude interaction, lax rule enforcement at night, or inappropriate behavior.

Related guest reviews

10

David

Oct 16, 2025

·

Stayed 2 nights

Convenient to the NU mall. Friendly staff and vlean

2

Colette

Feb 9, 2024

·

Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for "service m\'am" not good for single female travellers.

10

Toshie

Jun 6, 2025

·

Stayed 2 nights

友人からこのホテルを勧められたのですが、KLセントラル駅から近く、フロントスタッフも親切でよかったです。また、清掃スタッフのaLamgirさんのお陰で快適に過ごせました。ありがとうございました。

10

Ray

Nov 8, 2024

·

Stayed 5 nights

Very attentive staff.

8

Teresa

Nov 21, 2024

·

Stayed 1 night

The staff was friendly except for one guy who works the day shift at the front desk who was standoffish and seems to have an attitude. The doorman was very pleasant. The two housekeepers, Mohd. Khalil and Mohd. Mehedi on Level 3 were very helpful and friendly.

4

Hyeonjung

Jun 9, 2025

·

Stayed 1 night

직원은 매우 친절했습니다. 그러나 숙소 천장에서 쥐가 돌아다니는 소리가 들렸습니다. 그리고 샤워시 온수가 약했습니다. 그래도 늦은밤에 방을 옮겨주는 점엔 감사했습니다.

10

??

Aug 9, 2025

·

Stayed 4 nights

The staff were incredibly helpful. Being able to speak to them in Japanese puts Japanese people at ease. The hotel is very clean. It's easily accessible, perfect for sightseeing and shopping. The front desk staff were very friendly and helpful. I'd definitely stay here again.

6

TAKAKO

Jan 2, 2025

·

Stayed 1 night

駅から近くて便利な所にあります。KLセントラル駅へは、ショッピングセンターを抜けると早いですが、KLセントラル駅の出口を出て下へ降りて、バス乗り場を通ってもアクセスできます。スタッフは親切で、感じは良いです。しかし、部屋のカードキーは壊れていて、かざしても入れません。入れない、壊れてると伝えてましたが、なにやらカウンターでカードキーをいじってからまた同じキーを渡されるのですが、やはり開きません。外から帰ってきて、キーが壊れてると言ってもついて来てはもらえず、部屋まで言ってキーが使えないことをまたフロントまで言ってやっと来てもらえるという、ものすごく時間がかかりました。ちなみに、エレベーターも遅いので、かなり待ちます。お部屋は駅近くでこのお値段なら相応だと思います。滞在時間は9時間程でしたので、気になりませんでした。トランジットの素泊まりには良かったです。

10

Manickam

Jan 19, 2024

·

Stayed 12 nights

Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.

6

Ken

Jan 24, 2026

·

Stayed 3 nights

It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location Thw qifi qas a bit ropey

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Location

Praised for being steps from KL Sentral and the monorail, making sightseeing, malls, and restaurants easy to reach. Some mention the street outside can be noisy or dirty, separate from the hotel.

Related guest reviews

10

TAKEHIKO

Nov 29, 2025

·

Stayed 2 nights

KLセントラル駅近くで便利。窓がある部屋に当たったのが良かったです。ドアマンがいるのでちょっとびっくりしました。

8

Lesley

Sep 12, 2024

·

Stayed 2 nights

Great location to get to everything if you're in KL travelling and sightseeing

10

ALMA

Aug 23, 2024

·

Stayed 1 night

No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.

10

David

Oct 16, 2025

·

Stayed 2 nights

Convenient to the NU mall. Friendly staff and vlean

8

SIVASAMBOO

Nov 8, 2024

·

Stayed 2 nights

Parking for visitors outside the hotel is difficult. Noisy and dirty on street outside the hotel, no complaint about the hotel itself. Too crowded outside, Diwali may have put some extra stress but probably not much different even at other times. Convenient location for shopping/ restaurants.

8

SAORI

Jul 3, 2024

·

Stayed 1 night

KLセントラルモノレール駅から至近のため便利。スタッフもフレンドリー。シャワーはアジアあるあるでお湯がぬるくちょろちょろ。ベッドは快適で、大きなテレビもあった。

10

Danilo

Jul 16, 2025

·

Stayed 1 night

Centrally located.

6

TAKAKO

Jan 2, 2025

·

Stayed 1 night

駅から近くて便利な所にあります。KLセントラル駅へは、ショッピングセンターを抜けると早いですが、KLセントラル駅の出口を出て下へ降りて、バス乗り場を通ってもアクセスできます。スタッフは親切で、感じは良いです。しかし、部屋のカードキーは壊れていて、かざしても入れません。入れない、壊れてると伝えてましたが、なにやらカウンターでカードキーをいじってからまた同じキーを渡されるのですが、やはり開きません。外から帰ってきて、キーが壊れてると言ってもついて来てはもらえず、部屋まで言ってキーが使えないことをまたフロントまで言ってやっと来てもらえるという、ものすごく時間がかかりました。ちなみに、エレベーターも遅いので、かなり待ちます。お部屋は駅近くでこのお値段なら相応だと思います。滞在時間は9時間程でしたので、気になりませんでした。トランジットの素泊まりには良かったです。

10

Trevor

Jan 14, 2024

·

Stayed 3 nights

Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.

6

Ken

Jan 24, 2026

·

Stayed 3 nights

It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location Thw qifi qas a bit ropey

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $22	21 $22	22 $22	23 $26	24 $26
25 $22	26 $22	27 $22	28 $22	29 $22	30 $26	31 $26

Su	Mo	Tu	We	Th	Fr	Sa
1 $22	2 $22	3 $22	4 $22	5 $22	6 $26	7 $26
8 $22	9 $22	10 $22	11 $22	12 $22	13 $28	14 $26
15 $22	16 $22	17 $22	18 $22	19 $22	20 $26	21 $26
22 $22	23 $22	24 $22	25 $22	26 $22	27 $26	28 $26
29 $22	30 $22

City Central Hotel

Prices for City Central Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Queen Room : Sky Garden Gym Hassle Free Check-In

Deluxe Family Room

Deluxe Triple Room

Guest reviews of City Central Hotel

What guests think

Property Policies

Check-in instructions

FAQs about City Central Hotel

Considering this hotel for your Kuala Lumpur trip?

Prices for upcoming dates