Name: Penny Hedge, Whitby by Marston's Inns
Address: 3-5 Botany Way, Whitby, North Yorkshire (comté), GB
Price range: 65 $US–193 $US per night
Rating: 8.7

Ce qu'en disent des voyageurs

D'après les commentaires sur Penny Hedge, Whitby by Marston's Inns, les voyageurs apprécient le personnel accueillant, les chambres confortables, un pub sur place pratique avec des petits déjeuners offrant un bon rapport qualité-prix, ainsi qu'un parking gratuit, et un accès facile à Whitby en 15-30 minutes à pied ou en bus.

Les inconvénients fréquemment mentionnés incluent un manque de personnel occasionnel et des retards, une disponibilité limitée au menu aux heures de pointe, et un café de qualité médiocre signalé au petit-déjeuner. Les chambres sont généralement spacieuses mais basiques, avec un espace de rangement limité, certains équipements datés, des nuisances sonores occasionnelles entre les étages, et des problèmes sporadiques tels que de l'eau tiède ou des distributeurs défectueux. L'établissement est situé en périphérie, près d'une route principale et d'un parc commercial, ce qui donne des vues variables et peut entraîner des nuisances sonores dues à la circulation. Dans l'ensemble, attendez-vous à un hébergement simple et offrant un bon rapport qualité-prix pour visiter Whitby.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Pub/restaurant sur place pratique et grand parking gratuit ; les chambres se trouvent dans une annexe séparée avec accès sécurisé par carte. Il n'y a pas d'ascenseur et certains clients ont noté une eau chaude tiède ou des problèmes de ventilation dans la salle de bains.

Avis de voyageur à ce sujet

6

DG

12 nov. 2024

·

A séjourné 1 nuit

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

10

Neal

26 sept. 2025

·

A séjourné 2 nuits

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

8

Angela

1 mai 2025

·

A séjourné 1 nuit

Good clean rooms on the stamp of premier inn/travelodge. Rooms in a building next to the pub. The pub itself was very nice inside. Next to a main road so some road noise. Breakfast was average.

10

Wendy

3 nov. 2023

·

A séjourné 2 nuits

No extractor in the bathroom so stayed very damp after a shower

10

Ian

15 sept. 2025

·

A séjourné 1 nuit

I find the accommodation ideal for our needs. The rooms are in a separate building to the pub/restaurant so noise is minimal and facilities convenient. We've stayed here several times now and I'll keep coming back.

4

john

10 oct. 2023

·

A séjourné 2 nuits

no hot water from shower, no non-slip bath mat, extractor fan not working. lorry being loaded outside our bedroom window at 7 am. food in restaurant distinctly average and over priced.

8

Jane

16 juil. 2025

·

A séjourné 1 nuit

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.

10

Ian

28 avr. 2025

·

A séjourné 1 nuit

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

10

Tom

3 août 2024

·

A séjourné 2 nuits

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

10

Helen

18 juin 2023

·

A séjourné 1 nuit

The room was clean and comfortable and very quiet even though the hotel was full. All the staff were very pleasant and helpful. Good security on the hotel block with 2 doors operated by key card. Just a little too far out of the centre to walk but a great base for Whitby and the surrounding area.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont souvent décrites comme propres et rangées. Cependant, certains clients ont signalé un manque de femme de ménage ou un service limité, des oublis ou des lacunes (poils d'animaux, odeurs persistantes, traces de dentifrice/poussière), ainsi que des toilettes de restaurant fatiguées ou sales.

Avis de voyageur à ce sujet

4

Gillian

29 juin 2025

·

A séjourné 1 nuit

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

6

Lisa

13 juil. 2025

·

A séjourné 1 nuit

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look

4

ATINDRA

23 juil. 2025

·

A séjourné 2 nuits

Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..

10

David

7 nov. 2025

·

A séjourné 1 nuit

Great welcome on arrival, clean and tidy property.

8

Gillian

21 janv. 2025

·

A séjourné 2 nuits

Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.

4

Simon

3 juin 2025

·

A séjourné 1 nuit

Unable to be serviced for food due to short staffing. Room was unclean engrained odours.

6

Daniela

20 mars 2025

·

A séjourné 1 nuit

The breakfast was good. The room could do more vacuum it smell of dogs and we didn’t have any my allergies were to the roof.

8

Andy

17 sept. 2025

·

A séjourné 1 nuit

Friendly and very helpful staff. Comfortable room. Nice breakfast, we were glad to see some vegan on the menu. Plenty of parking and not too far into Whitby.

8

Lisa

25 oct. 2025

·

A séjourné 1 nuit

Last minute decision to stay here and we weren’t disappointed. Friendly staff. Easy check in. Clean and comfortable room. Great breakfast. Roughly a half hour stroll (with kids) into town. Would definitely stay at Penny Hedge in the future.

8

Judi

2 sept. 2025

·

A séjourné 1 nuit

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et basiques, beaucoup trouvant les lits confortables et certains appréciant la climatisation efficace. Les points négatifs récurrents comprennent un espace de rangement limité ou de petites télévisions, des bruits occasionnels provenant des autres clients ou de la route, un décor daté et des matelas trop mous pour certains.

Avis de voyageur à ce sujet

8

Gary

17 juin 2025

·

A séjourné 2 nuits

room was clean and spacious and comfortable, could do with a set of draws. probably could do with a bit of maintenance. food good and staff friendly.

8

Lindy

27 sept. 2024

·

A séjourné 2 nuits

Being near to a busy road could hear road noise early on in the morning

8

Thomas

10 nov. 2024

·

A séjourné 2 nuits

Everything was really good apart from the uncomfortable bed and pillows

8

Matthew

1 sept. 2024

·

A séjourné 2 nuits

The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!

10

Tom

3 août 2024

·

A séjourné 2 nuits

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

8

Joyce

6 janv. 2025

·

A séjourné 1 nuit

Quiet, simply furnished rooms.

8

Julian

5 oct. 2023

·

A séjourné 3 nuits

I was happy I chose this hotel. Very similar to a Premier Inn in layout and decor. I had a comfortable stay with no adverse noise in my room despite workmen nearby with what sounded like pneumatic drills when outside. Good sound proofing! Two minor criticisms, would be that the television was a little on the small side, and the toilet was a touch too close to the sink

6

Kate

25 juin 2025

·

A séjourné 3 nuits

The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.

10

Robert

15 févr. 2025

·

A séjourné 1 nuit

Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out

10

Rodney

27 juin 2024

·

A séjourné 3 nuits

Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme amical et serviable. Des plaintes occasionnelles mentionnent un manque de personnel, un enregistrement lent ou confus, et des problèmes de service ou de facturation isolés.

Avis de voyageur à ce sujet

6

DG

12 nov. 2024

·

A séjourné 1 nuit

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

8

Norma

15 mars 2025

·

A séjourné 3 nuits

Warm and friendly atmosphere nothing to much trouble for the staff will differently be returning

4

K

24 août 2025

·

A séjourné 1 nuit

We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.

6

Zoe

4 nov. 2024

·

A séjourné 3 nuits

Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.

8

Maryellen

20 sept. 2025

·

A séjourné 2 nuits

Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others.. Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.

6

kathryn

29 juin 2025

·

A séjourné 1 nuit

We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.

8

Paul

15 sept. 2024

·

A séjourné 2 nuits

After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .

10

Charles

4 juil. 2025

·

A séjourné 4 nuits

Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.

10

Denise

8 sept. 2024

·

A séjourné 2 nuits

Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.

8

Elaine

23 sept. 2024

·

A séjourné 1 nuit

The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé en périphérie, à environ 15-30 minutes à pied en descente de Whitby (taxis et bus à proximité), avec un grand parking gratuit. Certains signalent des nuisances sonores dues à la circulation et des vues sur le parc commercial, mais beaucoup trouvent que c'est une base pratique pour explorer la région.

Avis de voyageur à ce sujet

10

Neal

26 sept. 2025

·

A séjourné 2 nuits

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

10

Sarah

23 mai 2023

·

A séjourné 1 nuit

Lovely place to stay . Staff friendly and helpful. Breakfast was good. Would recommend

8

PAULINE

28 févr. 2025

·

A séjourné 2 nuits

Good situation easy walk down to town & good public transport. Cooked breakfast is overpriced for what is provided. Staff friendly and helpful.

10

Linda

19 nov. 2024

·

A séjourné 2 nuits

Penny Hedge is on the outskirts of Whitby. There is plenty of parking. Nearby is a small shopping complex. The rooms are large, clean and well equipped. The pub provides a good range of tasty, good value meals, served by friendly staff.

8

A

18 août 2023

·

A séjourné 1 nuit

Expensive for what it is but decent size rooms and close to Whitby.

10

Martin

15 mai 2024

·

A séjourné 2 nuits

Very smart and clean. Staff were helpful and friendly. parking was great. It's a bit of a walk into Whitby mostly because (like the whole area) it is a bit hilly. It is walkable though or just a short car / taxi / bus ride. I would happilly recommend. Parking is okay in Whitby but will cost up to £10 for the day.

10

Andrew

9 août 2025

·

A séjourné 1 nuit

Ideal location from Whitby town about 20 min walk

10

Lee

20 mai 2024

·

A séjourné 3 nuits

Great location as it was close to everything we wanted for our walking weekend. Comfortable accommodation, clean and tidy with daily house keeping if required. Staff at Penny Hedge are all really friendly and the service was fantastic. Good choice of food for breakfast; and enjoyed three evening meals during our stay.

10

Ian

28 avr. 2025

·

A séjourné 1 nuit

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

8

Paul

29 oct. 2025

·

A séjourné 3 nuits

Very convenient for our short break in Whitby.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le pub sur place est pratique, beaucoup louant les petits déjeuners savoureux et offrant un bon rapport qualité-prix, ainsi que des repas généralement décents. Cependant, les commentaires mentionnent également des ruptures de stock, un manque de personnel et un service lent aux heures de pointe, ainsi qu'une qualité du café incohérente.

Avis de voyageur à ce sujet

8

David

21 sept. 2025

·

A séjourné 2 nuits

Parking is plentiful and free, check-in is simple and efficient. Room size is adequate and bed was comfortable and all clean. Bathroom sink in room 23 conflicts with toilet space. Breakfast is good value but please include machine dispensed coffee as at the Spread Eagle, as the percolated coffee is not good. All staff were pleasant and helpful..

4

Gillian

29 juin 2025

·

A séjourné 1 nuit

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

8

Geoff

30 sept. 2024

·

A séjourné 3 nuits

There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.

6

David

9 juin 2025

·

A séjourné 1 nuit

Poor breakfast ,no coffee , no yogurt

8

Paul

18 févr. 2025

·

A séjourné 2 nuits

The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.

8

Hilary

10 août 2024

·

A séjourné 2 nuits

Room OK, helpful staff but not enough of them. Restaurant understaffed, grubby tables, limited food options, unavailable wines on list (OK if your palate runs to "Red or White"). Good for an overnight stop but I\'d suggest eating elsewhere if the place is busy. Breakfast next day was oddly the highlight, actually nice choices and well cooked and presented.

4

William

10 sept. 2024

·

A séjourné 1 nuit

Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!

10

Colin

8 mars 2024

·

A séjourné 2 nuits

God friendly staff. Good food

10

martin

23 févr. 2025

·

A séjourné 3 nuits

Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking

8

Judi

2 sept. 2025

·

A séjourné 1 nuit

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	72 $US
février	85 $US
mars	90 $US
avril	120 $US
mai	128 $US
juin	127 $US
juillet	130 $US
août	136 $US
septembre	124 $US
octobre	116 $US
novembre	95 $US
décembre	91 $US

di	lu	ma	me	je	ve	sa
1 $123	2 $77	3 $90	4 $76	5 $69	6 $118	7 $137
8 $67	9 $81	10 $83	11 $85	12 $83	13 $118	14 $193
15 $70	16 $85	17 $79	18 $93	19 $79	20 $128	21 $147
22 $66	23 $72	24 $72	25 $74	26 $70	27 $109	28 $141
29 $65	30 $70

Penny Hedge, Whitby by Marston's Inns

Prix pour Penny Hedge, Whitby by Marston's Inns

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double, accessible aux personnes à mobilité réduite

Chambre Familiale

Chambre Double ou avec lits jumeaux, accessible aux personnes à mobilité réduite

Chambre Double ou avec lits jumeaux

Chambre Double

Avis des voyageurs sur Penny Hedge, Whitby by Marston's Inns

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $110	21 $136	22 $110	23 $161	24 $158
25 $106	26 $157	27 $158	28 $137	29 $143	30	31