Privilege Aluxes Adults Only
278 USD
a notte
Media per novembre
Prezzi per Privilege Aluxes Adults Only
Seleziona le date per controllare prezzi e disponibilità
278 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Privilege Aluxes Adults Only, il prezzo per notte è in media di 200 USD nel mese più economico (settembre) e di 376 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 334 USD |
| febbraio | 376 USD |
| marzo | 312 USD |
| aprile | 276 USD |
| maggio | 278 USD |
| giugno | 254 USD |
| luglio | 227 USD |
| agosto | 226 USD |
| settembre | 200 USD |
| ottobre | 206 USD |
| novembre | 278 USD |
| dicembre | 284 USD |
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nov · 278 USD
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Prezzo più alto: febbraio (circa 376 USD)
Prezzo più basso: settembre (circa 200 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che includono 2 piscine all'aperto, 3 vasche idromassaggio e una sauna il div...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che includono 2 piscine all'aperto, 3 vasche idromassaggio e una sauna il divertimento è assicurato. In questo resort potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, una postazione PC e check-in veloce. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Ristorazione
Assapora le delizie di Satay, uno dei 3 ristoranti disponibili presso un resort, che propone cucina asiatica, o chiama il servizio in camera 24 ore su 24. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 2 bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 124 camere della struttura, complete di minibar (con alcuni snack e alcune bevande gratis) e TV al plasma. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e scrivanie.
Posizione
Scegliendo di alloggiare in Privilege Aluxes Isla Mujeres Adults Only di Mujeres (Centro - Supmza 001), ti troverai a pochi passi da Spiaggia Nord e Miguel Hidalgo. Questo resort sulla spiaggia dista 0,2 km da El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e 3,7 km da Casa Crayola.
Nelle vicinanze
Spiaggia Nord(0.1 miglia)
Faro di Punta Norte(0.1 miglia)
Cimitero di Isla Mujeres(0.1 miglia)
Spiaggia El Cocal(0.1 miglia)
Miguel Hidalgo(0.1 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miglia)
Galleria d'Arte Aztlán Galería(0.3 miglia)
Terminal Marítima Isla Mujeres(0.4 miglia)
Terrazza Panoramica Parador Fotográfico(0.4 miglia)
Parco Naturale Garrafón(1 miglia)
Casa Crayola(2.3 miglia)
Dimora storica Hacienda Mundaca(3.2 miglia)
Spiaggia di Shark(3.7 miglia)
Parco Acquatico Parque de los Sueños(4 miglia)
Isola delle Bottiglie Galleggianti Joysxee Yland(4.2 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Cancún (CUN)(21.4 miglia)
Navetta da/Per aeroporto
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Posizione
Avenida Adolfo Lopez Mateos SM001 MZA001 Lote 005, Centro - Supmza 001, Mujeres, Isla Mujeres, Quintana Roo, Messico
Spiaggia Nord (0.1 miglia)
Faro di Punta Norte (0.1 miglia)
Cimitero di Isla Mujeres (0.1 miglia)
Spiaggia El Cocal (0.1 miglia)
Miguel Hidalgo (0.1 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miglia)
Opzioni camera
8
Premium Suite with Whirlpool bath
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
1130 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
4
Doppia Standard
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
376 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Suite Deluxe, vista giardino
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
990 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
5
Superior Aluxes with Whirlpool bath
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
538 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Privilege Aluxes Adults Only
8.6
Ottimo
Sulla base di 1593 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
78%
Famiglia
10%
Gruppo
9%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso Privilege Aluxes Adults Only, gli ospiti lodano costantemente il personale cordiale e attento, la splendida spiaggia di Playa Norte e la posizione centrale, comoda per raggiungere ristoranti e negozi. Molti apprezzano le camere pulite, le piscine rilassanti con un bar a bordo vasca e l'atmosfera tranquilla e riservata agli adulti.
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Cosa pensano gli ospiti
Presso Privilege Aluxes Adults Only, gli ospiti lodano costantemente il personale cordiale e attento, la splendida spiaggia di Playa Norte e la posizione centrale, comoda per raggiungere ristoranti e negozi. Molti apprezzano le camere pulite, le piscine rilassanti con un bar a bordo vasca e l'atmosfera tranquilla e riservata agli adulti.
Cibo e bevande variano dall'eccellente alla sufficienza, e diverse recensioni menzionano una scelta limitata nei ristoranti, cocktail poco forti e una vivacità generale contenuta. Problemi di manutenzione ricorrenti emergono qua e là, tra cui acqua calda intermittente, ascensori fuori servizio e piccoli difetti nelle camere come frigoriferi o televisori mal funzionanti; la vista dalla camera e il livello di rumore dipendono molto dall'edificio e dalla posizione. La zona spiaggia è incantevole ma può risultare affollata a causa del traffico di barche nelle vicinanze. Nel complesso, aspettatevi un soggiorno pulito, in posizione comoda, riservato agli adulti e incentrato sul relax e sul servizio.
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Servizi
Il beach club e le piscine (inclusa una swim-up bar) sono punti di forza, con numerosi lettini e una spa apprezzata. Tra gli aspetti negativi, si segnalano guasti ricorrenti agli ascensori, idromassaggi tiepidi o non funzionanti e un'atmosfera tranquilla con intrattenimento o musica limitati.
Recensioni degli ospiti correlate
8
Tracy
3 apr 2025
·
Soggiorno di 8 notti
Friendly and efficient staff. The property was clean and well attended to. Plenty of lounge chairs available at the pools and the beach. Lacks other beach-side amenities such as paddleboards, volleyball, etc.
Friendly and efficient staff. The property was clean and well attended to. Plenty of lounge chairs available at the pools and the beach. Lacks other beach-side amenities such as paddleboards, volleyball, etc.
10
Kasi
24 nov 2025
·
Soggiorno di 3 notti
Hotel is beautiful. The staff is great. One elevator was out of commission .
Hotel is beautiful. The staff is great. One elevator was out of commission .
8
Tamra Yvonne
23 ott 2025
·
Soggiorno di 3 notti
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
Beach access was great, very clean place. The outside bar needs to update their music choice, the music was elevator music which was not very upbeat or entertaining. The breakfast could use some better options and only 1 person making omelets took a long time to get your food. They put us in a building the elevator was broken. We had a first time visiting couple with us and we just couldn’t do the stairs and had to be moved. They should have never put anyone in a building when the elevator doesn’t work.
8
Justin
29 ott 2025
·
Soggiorno di 7 notti
The room was clean and the staff was friendly. Food and drink were good. Nice location at Playa Norte. The only downsides were that our building's elevator, hot tub plug, and the fridge in our room was not was working during our stay. Overall a great stay with a few minor inconveniences.
The room was clean and the staff was friendly. Food and drink were good. Nice location at Playa Norte. The only downsides were that our building's elevator, hot tub plug, and the fridge in our room was not was working during our stay. Overall a great stay with a few minor inconveniences.
8
Dayannis Rosales
21 set 2025
·
Soggiorno di 4 notti
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
10
Shannon
6 gen 2026
·
Soggiorno di 6 notti
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
10
charmaine
12 giu 2025
·
Soggiorno di 3 notti
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
8
Amanda
9 set 2025
·
Soggiorno di 4 notti
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
10
Richard
7 apr 2025
·
Soggiorno di 4 notti
We love Privilege Aluxes - this was our 5th time visiting! The resort is intimate and has a laid back vibe - which we love. Everything is clean and well maintained. We feel very safe on and off the property. Food options are all good. We love to spend time at the beach where we can catch sun or relax in the shade. Bar service to our loungers is an added bonus! We also love the pool with a swim up bar and options for sun or shade. The bar service is top notch! Be sure to take an insulated cup so your ice doesn't melt too fast! The only thing really lacking at either is music. We had a small speaker but would have enjoyed beachy bar music. We will definitely be back!
We love Privilege Aluxes - this was our 5th time visiting! The resort is intimate and has a laid back vibe - which we love. Everything is clean and well maintained. We feel very safe on and off the property. Food options are all good. We love to spend time at the beach where we can catch sun or relax in the shade. Bar service to our loungers is an added bonus! We also love the pool with a swim up bar and options for sun or shade. The bar service is top notch! Be sure to take an insulated cup so your ice doesn't melt too fast! The only thing really lacking at either is music. We had a small speaker but would have enjoyed beachy bar music. We will definitely be back!
8
Sophia
25 ott 2025
·
Soggiorno di 7 notti
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
It was a good overall stay. The elevator in our building was under construction the whole week so going up 3-4 floors wasn’t fun, but not the end of the world. Food was good and the people are super sweet. Beach was great and clean. Love the island
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Pulizia
La maggior parte degli ospiti trova le camere e gli ambienti molto puliti e con un servizio di pulizia affidabile. Una minoranza segnala odori di muffa o docce sporche, piccoli insetti, occasionali cattivi odori fognanti e una pulizia non uniforme delle aree comuni.
Recensioni degli ospiti correlate
10
Felipa Iran
27 nov 2025
·
Soggiorno di 6 notti
Great staff and clean room
Great staff and clean room
10
John Andrew
5 feb 2025
·
Soggiorno di 7 notti
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
8
Dayannis Rosales
21 set 2025
·
Soggiorno di 4 notti
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
10
GREGORY ALLEN
15 ott 2025
·
Soggiorno di 4 notti
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
Beautiful hotel, clean, great food, great pool and the beach access and view was great!
4
Marcus
12 ott 2025
·
Soggiorno di 4 notti
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
We had a ton of mold in our shower and it took half of our stay in order for them to actually come and clean it. Had to beg them three times to get it actually clean. Front counter and management people were great, but the food at all of the restaurants was absolutely terrible and everyone else on the property seemed inconvenienced when we asked for anything. I would not stay here again.
8
tim
25 gen 2025
·
Soggiorno di 7 notti
Roach in bathroom
Roach in bathroom
10
Mark
2 set 2025
·
Soggiorno di 6 notti
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
2
Brandi
23 nov 2025
·
Soggiorno di 1 notte
Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
8
Isaac Maurice
27 ott 2024
·
Soggiorno di 7 notti
Staff, weather and beach were amazing! This was our second time at the resort and overall we did enjoy ourselves. The only complaint would be cleanliness of the area just outside the rooms. Part might have been guests but the food from room service that was left outside was messy. We did ask for the area to be clean / swept up. After 24 hours, dishes were gone but food remained.
Staff, weather and beach were amazing! This was our second time at the resort and overall we did enjoy ourselves. The only complaint would be cleanliness of the area just outside the rooms. Part might have been guests but the food from room service that was left outside was messy. We did ask for the area to be clean / swept up. After 24 hours, dishes were gone but food remained.
10
Yessi
7 ott 2025
·
Soggiorno di 3 notti
It’s our third time at this property, always a great time. Property is clean, nice, probably one of the best in the island.
It’s our third time at this property, always a great time. Property is clean, nice, probably one of the best in the island.
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Camere
Le esperienze in camera sono diverse: molte suite sono spaziose, con balconi o vasche idromassaggio e una bella vista, mentre alcune camere standard possono risultare piccole con spazio di archiviazione limitato. La vista e il livello di rumore dipendono dalla posizione, e occasionalmente vengono segnalati problemi di manutenzione in camera (TV/frigorifero/aria condizionata).
Recensioni degli ospiti correlate
10
Andrew
24 gen 2025
·
Soggiorno di 6 notti
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
6
Rachel
25 giu 2025
·
Soggiorno di 6 notti
Lack of communication between staff made things very difficult at times. The photos of our room said it had a balcony, but there was none which made our room extremely small. Great bathroom and food was a hit or miss. Staff ant the front reception were very friendly, but the staff at restaurants were not, staff at the restaurants were not accommodating at all for a party of 4 or more. One of our party’s AC was not working and they told her that it was her fault that she didn’t know how to work it. She complained again and they then told her she just had the fan on- not the ac. The third day, they told her it was broken and moved her to a room that had just become available. We were given the run around on multiple different things as well such as room service and our mini fridge. Very loud! Room walls were very thin.
Lack of communication between staff made things very difficult at times. The photos of our room said it had a balcony, but there was none which made our room extremely small. Great bathroom and food was a hit or miss. Staff ant the front reception were very friendly, but the staff at restaurants were not, staff at the restaurants were not accommodating at all for a party of 4 or more. One of our party’s AC was not working and they told her that it was her fault that she didn’t know how to work it. She complained again and they then told her she just had the fan on- not the ac. The third day, they told her it was broken and moved her to a room that had just become available. We were given the run around on multiple different things as well such as room service and our mini fridge. Very loud! Room walls were very thin.
8
Paula
6 gen 2025
·
Soggiorno di 2 notti
No me gusto el cuarto ni la ducha, la habitación estaba frente a un cementerio podrían tapar la vista con muros verdes con plantas
No me gusto el cuarto ni la ducha, la habitación estaba frente a un cementerio podrían tapar la vista con muros verdes con plantas
6
Natalia
25 set 2025
·
Soggiorno di 3 notti
Personal e instalaciones muy bien, nos quedamos en la habitacion mas basica, a pesar de que esta muy pequeña igual esta bien (digo tampoco nos costo muy barato que digamos pero bueno) Lo que si tengo queja, es en la habitacion en si, no vengo a estar viendo la tele pero de repente ya cansada de la playa, la alberca, si se nos antojaba recostarnos un rato a ver una pelicula, y pues 3 veces tuvieron que cambiarnos la TV, en una de esas veces el joven nos comento que ya sabian que esa tele (la segunda que nos pusieron) que no servia, entonces porque poner algo que no sirve. La misma hostoria con la plancha para la ropa. El refri bar!! Lo necesitabamos si o si, por cuestiones de medicamentos, llegamos y no servia, lo "arreglaron" y lo dejamos asi toda la noche, al la mañana siguiente, caliente, llamamos, nos llevaron otro pero inmediatamente lo regresamos (lo acabanan de pintar ) con pintura de spray, ya se imaginaran el olor, y en la habitacion tan pequeña, o tenia ni 3 min. Y ya estaba apestososisimo el cuarto, si ya saben que los refribars no sirven porque no los arreglan desde un principio, hasta el 3ero fue cuando decidieron sacar uno literalmente nuevo!! Porque hasta entonces?? Es incomodo estar llame y llame y que esten dentro de nuestra habitacion constantemente. En resumidas, si se trata de instalaciones o atencion del personal ( a excepcion de una muchacha en recepcion, la cual no agarre su nombre ,error mio, fue quien se porto pues menos amable por asi decirlo).
Personal e instalaciones muy bien, nos quedamos en la habitacion mas basica, a pesar de que esta muy pequeña igual esta bien (digo tampoco nos costo muy barato que digamos pero bueno) Lo que si tengo queja, es en la habitacion en si, no vengo a estar viendo la tele pero de repente ya cansada de la playa, la alberca, si se nos antojaba recostarnos un rato a ver una pelicula, y pues 3 veces tuvieron que cambiarnos la TV, en una de esas veces el joven nos comento que ya sabian que esa tele (la segunda que nos pusieron) que no servia, entonces porque poner algo que no sirve. La misma hostoria con la plancha para la ropa. El refri bar!! Lo necesitabamos si o si, por cuestiones de medicamentos, llegamos y no servia, lo "arreglaron" y lo dejamos asi toda la noche, al la mañana siguiente, caliente, llamamos, nos llevaron otro pero inmediatamente lo regresamos (lo acabanan de pintar ) con pintura de spray, ya se imaginaran el olor, y en la habitacion tan pequeña, o tenia ni 3 min. Y ya estaba apestososisimo el cuarto, si ya saben que los refribars no sirven porque no los arreglan desde un principio, hasta el 3ero fue cuando decidieron sacar uno literalmente nuevo!! Porque hasta entonces?? Es incomodo estar llame y llame y que esten dentro de nuestra habitacion constantemente. En resumidas, si se trata de instalaciones o atencion del personal ( a excepcion de una muchacha en recepcion, la cual no agarre su nombre ,error mio, fue quien se porto pues menos amable por asi decirlo).
8
Colleen
25 apr 2025
·
Soggiorno di 6 notti
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
8
Ralph
1 lug 2025
·
Soggiorno di 4 notti
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
8
Tracy
20 lug 2025
·
Soggiorno di 5 notti
Location. Everything near which made it a little noisy but fare trade off.
Location. Everything near which made it a little noisy but fare trade off.
10
charmaine
12 giu 2025
·
Soggiorno di 3 notti
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
Quiet and relaxing property right on Playa Norte! The air conditioning didn’t work well nor did the jacuzzi. Overall, I still enjoyed my stay.
10
Michael
24 lug 2025
·
Soggiorno di 7 notti
The property architecture is appealing. The decor is simple yet elegant. Guest rooms could use storage drawer space. However, the bathroom is large and convenient for toiletries and ease of showering. The all inclusive breakfast has everything and anything you could ask for displayed beautifully and restocked constantly. The grounds and the pool areas are clean and well maintained. Privilege will be our new "go to" property on the island.
The property architecture is appealing. The decor is simple yet elegant. Guest rooms could use storage drawer space. However, the bathroom is large and convenient for toiletries and ease of showering. The all inclusive breakfast has everything and anything you could ask for displayed beautifully and restocked constantly. The grounds and the pool areas are clean and well maintained. Privilege will be our new "go to" property on the island.
10
Linda Faye
29 set 2025
·
Soggiorno di 4 notti
We had a superior room, city view. It was small but perfect for our needs. Nice, private balcony.
We had a superior room, city view. It was small but perfect for our needs. Nice, private balcony.
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Servizio
Molte recensioni evidenziano un personale caloroso e attento e un servizio spiaggia/piscina utile. Alcuni ospiti segnalano incoerenze come un servizio lento o scortese, politiche di check-in/inclusione rigide o poco chiare e un'attenzione non sempre puntuale alle richieste o al servizio in camera/minibar.
Recensioni degli ospiti correlate
4
Megan
29 giu 2025
·
Soggiorno di 1 notte
Disappointed and Misled – Not Worth the Hype Our experience at Privilege Aluxes Isla Mujeres started off on the wrong foot and unfortunately never recovered. When we checked in, the man at the front desk completely misled us. He overcharged us, and what was worse, he promised us a free bottle of alcohol as part of our booking. When we followed up that evening to get the bottle, we were told we’d have to wait until tomorrow. Fine, we waited. But when we asked again the next day, we were told that the offer didn’t apply to our room. Really? Then why was it promised to us at check-in? The whole situation felt like a bait-and-switch. Between the overcharging and the false promises, it left a really bad impression. For a place that claims to be all about service and relaxation, this was the opposite. Definitely not the experience we expected, and we won’t be coming back. Be careful and double-check everything before you agree to anything.
Disappointed and Misled – Not Worth the Hype Our experience at Privilege Aluxes Isla Mujeres started off on the wrong foot and unfortunately never recovered. When we checked in, the man at the front desk completely misled us. He overcharged us, and what was worse, he promised us a free bottle of alcohol as part of our booking. When we followed up that evening to get the bottle, we were told we’d have to wait until tomorrow. Fine, we waited. But when we asked again the next day, we were told that the offer didn’t apply to our room. Really? Then why was it promised to us at check-in? The whole situation felt like a bait-and-switch. Between the overcharging and the false promises, it left a really bad impression. For a place that claims to be all about service and relaxation, this was the opposite. Definitely not the experience we expected, and we won’t be coming back. Be careful and double-check everything before you agree to anything.
6
Donald
20 ago 2025
·
Soggiorno di 6 notti
Once you leave the lobby, the staff don't seem eager to serve. Pathetic for an all-inclusive resort.
Once you leave the lobby, the staff don't seem eager to serve. Pathetic for an all-inclusive resort.
8
Jamie
24 lug 2025
·
Soggiorno di 5 notti
Loved the property and great location. I didn’t like that the pool bar closes at 6pm and good luck getting ahold of room service. I tried several times and never once able to get ahold of them.
Loved the property and great location. I didn’t like that the pool bar closes at 6pm and good luck getting ahold of room service. I tried several times and never once able to get ahold of them.
10
shirley ramirez
1 nov 2025
·
Soggiorno di 3 notti
The staff went above and beyond for anything we requested. Service is top notch.
The staff went above and beyond for anything we requested. Service is top notch.
10
Delisa
26 ago 2025
·
Soggiorno di 3 notti
The only thing I didn’t like was the checking process which I am aware is at 3pm but my knee was swollen and I asked for early check in so I can rest my knee and we were dismissed completely repeatedly saying we will have your room ready at 3pm.’Food was amazing. The staff were very friendly. The beach club is beautiful. The drinks at the pool bar were very good as well. Our room was beautiful and comfortable. We had a great time overall.
The only thing I didn’t like was the checking process which I am aware is at 3pm but my knee was swollen and I asked for early check in so I can rest my knee and we were dismissed completely repeatedly saying we will have your room ready at 3pm.’Food was amazing. The staff were very friendly. The beach club is beautiful. The drinks at the pool bar were very good as well. Our room was beautiful and comfortable. We had a great time overall.
8
Adam
18 nov 2025
·
Soggiorno di 1 notte
The location and view it had . Would stay again, but some staff were a bit rude and didn’t give off that professional hospitality . So kinda upset in regards to that
The location and view it had . Would stay again, but some staff were a bit rude and didn’t give off that professional hospitality . So kinda upset in regards to that
10
Richard
20 mar 2025
·
Soggiorno di 4 notti
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
6
howard
12 ott 2025
·
Soggiorno di 3 notti
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
Overall was a good stay. Housekeeping did not clean the room one day after a 2nd request, bottle of alcohol was never provided but was told we would get it. Certain staff members go above and beyond to make up for those that did less than expected. Food was good, beach bar was excellent.
4
Bertha Hernandez
26 set 2025
·
Soggiorno di 5 notti
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
10
Jessica
12 apr 2025
·
Soggiorno di 7 notti
PA is a great location, convenient access to drink and good food service right on the beach, Edwin, Morales, and Dani go the extra step to make sure your stay is incredible! 2nd time at this resort, very safe. If you do have an issue with your room, it is handled immediately, definitely worth the trip.
PA is a great location, convenient access to drink and good food service right on the beach, Edwin, Morales, and Dani go the extra step to make sure your stay is incredible! 2nd time at this resort, very safe. If you do have an issue with your room, it is handled immediately, definitely worth the trip.
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Posizione
Posizione privilegiata sulla North Beach, a pochi passi dal traghetto, dai ristoranti e dai negozi; molti sottolineano che è una zona sicura e comoda. Alcuni segnalano rumore vicino a determinati edifici e traffico di barche intenso vicino alla zona balneare.
Recensioni degli ospiti correlate
10
lori
25 gen 2025
·
Soggiorno di 2 notti
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
8
Tashna
7 mag 2025
·
Soggiorno di 4 notti
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
10
Justine
7 ott 2025
·
Soggiorno di 4 notti
Great location and beach is beautiful. Great downtown area in walking distance.
Great location and beach is beautiful. Great downtown area in walking distance.
10
Jesse
15 giu 2025
·
Soggiorno di 3 notti
Great location, I would definitely stay again
Great location, I would definitely stay again
8
Ralph
1 lug 2025
·
Soggiorno di 4 notti
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
Nice small resort, the beach is public and it’s a good distance from the lounge chairs to the water. The liquor is cheap and burns, id stick with beer and wine. Friendly staff and cool clean rooms. Noisy daycare or school next door that begins screaming at 7am.
8
Tracy
20 lug 2025
·
Soggiorno di 5 notti
Location. Everything near which made it a little noisy but fare trade off.
Location. Everything near which made it a little noisy but fare trade off.
4
Keturah
31 mag 2025
·
Soggiorno di 4 notti
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
The location could not have been more centrally located to North Beach, the malecon, and centro. There were a couple of staff members, Jose (bellman) and the wonderful lady who was the omelette chef who deliver exemplary world class service. The room was clean and well maintained. The property was more elegantly designed and appointed than was evident to me prior to booking. Beach time - lounging by the beach at this property is far less than ideal. First, you have a minuscule amount of space from the time you step into the ocean until you reach the buoy. Swimming is impossible because people are compacted in the tiniest area I’ve ever seen. Swimming on the other side of the buoy is highly inadvisable because right up to the buoy and alongside it boats of all types are constantly speeding by or yelling from loud speakers on party catamarans for everyone to clear the water so they can dock in the tiny area allotted to this hotel. Despite staying in an oceanfront property we had to pay for visits to other beach clubs in the area that were alongside better strips of the beach with more access. We purchased AI solely to enjoy drinks and snacks on the beach, as we knew from other reviews dinner service was not good. Service ranged from apathetic to surly & the food was inedible. Drinks were equally bad. Watched a Paloma being made, it was a glass of Fresca & splash of tequila. We gave up after Day 2 and opted for beach clubs we paid for during the remaining days of our stay.
10
Jerry
21 set 2025
·
Soggiorno di 5 notti
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
10
Joyce
5 lug 2025
·
Soggiorno di 4 notti
Privilege Aluxes is an adult only property located near North Beach. It is centrally located with a short walk to gorgeous beaches, shopping, and dining.
Privilege Aluxes is an adult only property located near North Beach. It is centrally located with a short walk to gorgeous beaches, shopping, and dining.
10
Fredric Jay
8 nov 2025
·
Soggiorno di 7 notti
Excellent location and loved that you can walk everywhere!! We will definitely be back!
Excellent location and loved that you can walk everywhere!! We will definitely be back!
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Ristorazione
La colazione a buffet riceve spesso elogi e diversi ospiti hanno apprezzato Satay, Sabor e il beach club; alcuni hanno trovato la formula all-inclusive comoda. Il feedback complessivo è contrastante, con segnalazioni di una scelta limitata, una qualità variabile e occasionalmente bevande poco forti o di base.
Recensioni degli ospiti correlate
10
Barbara
26 apr 2025
·
Soggiorno di 5 notti
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
10
Tamela
30 set 2025
·
Soggiorno di 4 notti
The resort was quiet and clean. Great breakfast buffet. Very nice resort. We will be back!!!
The resort was quiet and clean. Great breakfast buffet. Very nice resort. We will be back!!!
8
Jesse
2 ott 2025
·
Soggiorno di 4 notti
Food was horrible
Food was horrible
10
Yolanda Michele
15 ago 2025
·
Soggiorno di 7 notti
The food was average but the steak house and the Asian restaurant were delicious. The service was mediocre, some servers were there just for a job as well as the bartenders. This is more of a relaxing resort not alot going on. They did have one fire show during a 7 day stay. I didn’t care for the music at the bars, it was instrumental.
The food was average but the steak house and the Asian restaurant were delicious. The service was mediocre, some servers were there just for a job as well as the bartenders. This is more of a relaxing resort not alot going on. They did have one fire show during a 7 day stay. I didn’t care for the music at the bars, it was instrumental.
8
Joseph
19 set 2025
·
Soggiorno di 8 notti
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
10
Steven Ray
15 ott 2025
·
Soggiorno di 6 notti
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
I have been to Privleges 6 times now. The only thing I found to be underwhelming was the food. Everything else was on point.
6
Paula
20 ago 2025
·
Soggiorno di 6 notti
Service could have been better and dining options weren’t great.
Service could have been better and dining options weren’t great.
10
Jennifer
24 apr 2025
·
Soggiorno di 7 notti
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
10
james
29 lug 2025
·
Soggiorno di 7 notti
This place was simply amazing. My wife and i spent 7 days here and all were great. All of the people working here were the best they were all so nice and worked their butts off. From the second we walked in it was a great experience we were greeted with cooling towers and champaign while waiting to check in. food was good the rodizio night was the best and satay was second. Room service also great they were so fast and we ordered the breakfast room service 1 day for 7am and it was at our room at exactly 7am. room was great and the and the people that came and cleaned the room every day did an amazing job and also left us some surprises like champaign and towels folded like swans with rose pedals on our bed. they knew it was out anniversary so that probably explains that. beach is the most amazing I've ever been to not a single piece of sea weed. will defiantly be back.
This place was simply amazing. My wife and i spent 7 days here and all were great. All of the people working here were the best they were all so nice and worked their butts off. From the second we walked in it was a great experience we were greeted with cooling towers and champaign while waiting to check in. food was good the rodizio night was the best and satay was second. Room service also great they were so fast and we ordered the breakfast room service 1 day for 7am and it was at our room at exactly 7am. room was great and the and the people that came and cleaned the room every day did an amazing job and also left us some surprises like champaign and towels folded like swans with rose pedals on our bed. they knew it was out anniversary so that probably explains that. beach is the most amazing I've ever been to not a single piece of sea weed. will defiantly be back.
8
Denise Renee
26 mar 2025
·
Soggiorno di 5 notti
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
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10
Sheryll
8 apr 2026
·
Soggiorno di 7 notti
Di
Di
10
Francisco
3 ott 2026
·
Soggiorno di 5 notti
Simply the BEST ALL INCLUSIVE ADULTS ONLY resort in Isla Mujeres. Highly recommend it to any Adult.
Simply the BEST ALL INCLUSIVE ADULTS ONLY resort in Isla Mujeres. Highly recommend it to any Adult.
10
Mariana
21 set 2026
·
Soggiorno di 2 notti
¡Me encantó que me permitieran utilizar las instalaciones antes del check-in y, además, me hicieron un upgrade de habitación por mi cumpleaños! Eso fue genial y definitivamente hizo que la experiencia empezara muy bien. La comida fue buena, aunque en lo personal no me pareció extraordinaria. En cuanto a las bebidas, únicamente encontré cerveza Sol; sobre el resto del alcohol no puedo opinar porque las etiquetas que manejaban no las conocía y no llegué a probarlas. La zona de playa está un poquito retirada del hotel y de las albercas, aunque no es algo que represente un gran problema. Lo que sí puede resultar incómodo es la distancia para ir al bar por bebidas, sobre todo si quieres estar disfrutando del mar ya que está algo retirado. Algo que sí considero que podrían mejorar es el servicio de bebidas en las albercas: en ningún momento se acercó un mesero a ofrecerme algo, por lo que siempre tuve que ir a buscar las bebidas por mi cuenta. Los huéspedes son la mayoria americanos por eso el ambiente en general es muy relajado y agradable. En lo personal, me gustó mucho mi estancia y disfruté bastante la experiencia.
¡Me encantó que me permitieran utilizar las instalaciones antes del check-in y, además, me hicieron un upgrade de habitación por mi cumpleaños! Eso fue genial y definitivamente hizo que la experiencia empezara muy bien. La comida fue buena, aunque en lo personal no me pareció extraordinaria. En cuanto a las bebidas, únicamente encontré cerveza Sol; sobre el resto del alcohol no puedo opinar porque las etiquetas que manejaban no las conocía y no llegué a probarlas. La zona de playa está un poquito retirada del hotel y de las albercas, aunque no es algo que represente un gran problema. Lo que sí puede resultar incómodo es la distancia para ir al bar por bebidas, sobre todo si quieres estar disfrutando del mar ya que está algo retirado. Algo que sí considero que podrían mejorar es el servicio de bebidas en las albercas: en ningún momento se acercó un mesero a ofrecerme algo, por lo que siempre tuve que ir a buscar las bebidas por mi cuenta. Los huéspedes son la mayoria americanos por eso el ambiente en general es muy relajado y agradable. En lo personal, me gustó mucho mi estancia y disfruté bastante la experiencia.
10
Chet
10 set 2026
·
Soggiorno di 2 notti
amazing location, lovely staff, clean rooms, grapefruit, and The beach
amazing location, lovely staff, clean rooms, grapefruit, and The beach
10
Chet
7 set 2026
·
Soggiorno di 3 notti
Excellent location, stunning beach, right outside the resort. The staff is always ready to provide service. I would come back again.
Excellent location, stunning beach, right outside the resort. The staff is always ready to provide service. I would come back again.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-02: 425.4391070153809USD
- 2026-11-03: 367.38436729858404USD
- 2026-11-04: 246.57775654449466USD
- 2026-11-05: 312.4050775958252USD
- 2026-11-06: 316.099018201294USD
- 2026-11-07: 349.00002041137697USD
- 2026-11-08: 253.44458973358158USD
- 2026-11-09: 252.63548180999757USD
- 2026-11-10: 477.5844704382325USD
- 2026-11-11: 240.94119554565432USD
- 2026-11-12: 256.853628614502USD
- 2026-11-13: 268.6833580020142USD
- 2026-11-14: 324.431791883545USD
- 2026-11-15: 233.9883916522217USD
- 2026-11-16: 255.0584012039185USD
- 2026-11-17: 228.6859316571045USD
- 2026-11-18: 279.2173299685669USD
- 2026-11-19: 302.1528150341797USD
- 2026-11-20: NO DATA
- 2026-11-21: 352.92158877136234USD
- 2026-11-22: 331.3238222052002USD
- 2026-11-23: 274.39504947540286USD
- 2026-11-24: 267.9341700888062USD
- 2026-11-25: 274.4166275076294USD
- 2026-11-26: 273.2623052108765USD
- 2026-11-27: 347.5275245666504USD
- 2026-11-28: 352.92158877136234USD
- 2026-11-29: 330.2126218304444USD
- 2026-11-30: 312.01882399047855USD
- 2026-12-01: 347.89431697204594USD
- 2026-12-02: 427.68779745605474USD
- 2026-12-03: 427.68779745605474USD
- 2026-12-04: 373.20316365661625USD
- 2026-12-05: 372.75009326477056USD
- 2026-12-06: 377.8528198919678USD
- 2026-12-07: 369.28736537170414USD
- 2026-12-08: 353.7738186169434USD
- 2026-12-09: 354.4966144116211USD
- 2026-12-10: 351.4975410717774USD
- 2026-12-11: 355.30572233520513USD
- 2026-12-12: 360.04169069946295USD
- 2026-12-13: 308.6364332965088USD
- 2026-12-14: 307.6978913220215USD
- 2026-12-15: 293.06924874328615USD
- 2026-12-16: 340.7849357751465USD
- 2026-12-17: 341.21649641967775USD
- 2026-12-18: 340.6986577886963USD
- 2026-12-19: 339.3501673443604USD
- 2026-12-20: 339.86797183288576USD
- 2026-12-21: 340.5368225469971USD
- 2026-12-22: 374.75664540710454USD
- 2026-12-23: 339.9650729779053USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 440.4237188409424USD
- 2027-01-02: 399.0266737237549USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- I minori di 14 anni non sono ammessi in questa struttura per soli adulti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- È disponibile il check-out senza contatti.
- Navetta per l'aeroporto: 2000 MXN a persona (andata e ritorno)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Navetta da/Per aeroporto
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Immersioni subacquee
Pesca
Piscina scoperta
Musica dal vivo
Evening Entertainment
Mobili da esterno
Terrazza
Fitness Center (nearby)
Servizi
Banco escursioni
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
Solarium
SPA e centro benessere
Barbiere/Estetista
Colazione in camera
Disponibilità camere anallergiche
Per soli adulti
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Navetta da/Per aeroporto
Internet
Wi-fi gratuito