Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
1163 USD
a notte
Media per settembre
Prezzi per Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
1163 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Impression Isla Mujeres by Secrets - Adults Only - All Inclusive, il prezzo per notte è in media di 1040 USD nel mese più economico (giugno) e di 1326 USD nel mese più caro (novembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 1275 USD |
| febbraio | 1318 USD |
| marzo | 1238 USD |
| aprile | 1207 USD |
| maggio | 1085 USD |
| giugno | 1040 USD |
| luglio | 1104 USD |
| agosto | 1239 USD |
| settembre | 1163 USD |
| ottobre | 1204 USD |
| novembre | 1326 USD |
| dicembre | 1259 USD |
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set · 1163 USD
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Prezzo più alto: novembre (circa 1326 USD)
Prezzo più basso: giugno (circa 1040 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 4 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura in stile mediterraneo d...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 4 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura in stile mediterraneo dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, un business center e un pratico servizio di lavanderia e lavaggio a secco. Un resort è ideale per l'organizzazione di eventi, grazie a un centro congressi e una sala riunioni. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Mangia un boccone in uno dei 8 ristoranti e al bar/caffetteria presenti presso un resort oppure richiedi il comodo servizio in camera 24 ore su 24. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 9 bar/lounge. La colazione preparata su ordinazione viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 123 camere con aria condizionata della struttura, completa di minibar con snack e bevande gratuite e macchina per caffè espresso. Le camere sono dotate di balcone o patio attrezzato. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Impression Isla Mujeres by Secrets – Adults only – All Inclusive a Mujeres dista 0,6 km da Parco Naturale Garrafón e 6,9 km da Spiaggia Nord. Questa struttura sulla spiaggia dista 22,3 km da Puerto Cancun Golf Course e 24,1 km da Centro Commerciale Puerto Cancun Marina Town Center.
Nelle vicinanze
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miglia)
Parco Naturale Garrafón(0.3 miglia)
Parco di Punta Sur(0.4 miglia)
Parco delle Sculture di Isla Mujeres(0.5 miglia)
Statua di Ixchel(0.5 miglia)
Scogliera Acantilado del Amanecer(0.6 miglia)
Parco Acquatico Parque de los Sueños(0.6 miglia)
Dimora storica Hacienda Mundaca(1.3 miglia)
Spiaggia di Shark(1.6 miglia)
Isola delle Bottiglie Galleggianti Joysxee Yland(2.2 miglia)
Casa Crayola(2.2 miglia)
Miguel Hidalgo(4.2 miglia)
Spiaggia Nord(4.3 miglia)
Terminal Marítima Isla Mujeres(4.3 miglia)
Faro di Punta Norte(4.4 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Cancún (CUN)(24.3 miglia)
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Avenida Perimetral Poniente SM 009, Manzana 055 Lotes 008,012 & 019, Colonia Fraccionamiento Mar Turquesa, Mujeres, Quintana Roo, Messico
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miglia)
Parco Naturale Garrafón (0.3 miglia)
Parco di Punta Sur (0.4 miglia)
Parco delle Sculture di Isla Mujeres (0.5 miglia)
Statua di Ixchel (0.5 miglia)
Scogliera Acantilado del Amanecer (0.6 miglia)
Opzioni camera
6
Camera Signature
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
688 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
6
Presidential Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
3442 ft²
Balcone o spazio esternoZona pranzo separataAria condizionataWi-Fi (gratuito)Soggiorno separatoPiscina di immersione ad acqua freddaVasca idromassaggio privata esterna
5
Junior Room, 1 King Bed
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
602 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Signature
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
764 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
5
Honeymoon Suite, Oceanfront
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1410 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
5
Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
764 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
5
Junior Room, 2 Double Beds
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
602 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
5
Honeymoon Room, Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1281 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
5
Camera Junior, 2 letti matrimoniali, vista oceano parziale
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
688 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
4
Camera Signature
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
764 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
6
Junior Room, 1 King Bed, Partial Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
721 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
5
Paramount Suite Ocean Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
1291 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoVasca idromassaggio privata esternaVasca spa privata
Recensioni degli ospiti su Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
8.8
Ottimo
Sulla base di 185 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Le recensioni di Impression Isla Mujeres by Secrets - Adults Only - All Inclusive evidenziano splendide viste sulla scogliera, piscine meravigliose e un'atmosfera serena, con un personale e un servizio di maggiordomo costantemente elogiati che creano un soggiorno personalizzato per le coppie in cerca di una fuga tranquilla e di lusso.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Le recensioni di Impression Isla Mujeres by Secrets - Adults Only - All Inclusive evidenziano splendide viste sulla scogliera, piscine meravigliose e un'atmosfera serena, con un personale e un servizio di maggiordomo costantemente elogiati che creano un soggiorno personalizzato per le coppie in cerca di una fuga tranquilla e di lusso.
La ristorazione è molto apprezzata, in particolare il ristorante italiano e le bevande di qualità, sebbene la scelta per la colazione possa risultare limitata e non tutti i locali siano aperti ogni sera. Il servizio è spesso attento e personalizzato, tuttavia alcuni ospiti hanno segnalato un servizio di maggiordomo o a bordo piscina irregolare, colazioni lente, offerte di vendita di abbonamenti insistenti e occasionali problemi di comunicazione. L'ambiente è romantico e pittoresco, ma l'accesso alla spiaggia potrebbe essere limitato e i trasferimenti in barca potrebbero subire ritardi o affrontare mari agitati; aspettatevi una fuga sull'isola curata e discreta.
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Servizi
Diverse piscine a sfioro e su tetto, aree lounge panoramiche, attività organizzate e un trasferimento privato in barca spiccano. Tra gli aspetti negativi ci sono l'accesso alla spiaggia limitato o chiuso a volte, i prezzi della spa e alcuni lavori in corso, lievi segni di usura in piscina, intrattenimento serale limitato e trasferimenti influenzati dalle condizioni meteorologiche.
Recensioni degli ospiti correlate
10
Tylar
4 feb 2024
·
Soggiorno di 5 notti
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 gen 2025
·
Soggiorno di 4 notti
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Moises
18 feb 2025
·
Soggiorno di 4 notti
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
Marcus
25 lug 2023
·
Soggiorno di 3 notti
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 giu 2024
·
Soggiorno di 7 notti
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 mar 2024
·
Soggiorno di 3 notti
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
George Kirk
29 ago 2023
·
Soggiorno di 6 notti
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 dic 2023
·
Soggiorno di 2 notti
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
Oxana
26 mag 2025
·
Soggiorno di 3 notti
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
8
Karel
16 ott 2023
·
Soggiorno di 3 notti
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
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Pulizia
Le camere e le aree comuni sono spesso descritte come molto pulite. Alcune note sulla manutenzione emergono, come l'intonaco della piscina usurato e un po' di legno esterno che necessita di attenzione.
Recensioni degli ospiti correlate
10
Jack
28 dic 2023
·
Soggiorno di 5 notti
Very clean and great amenities
Very clean and great amenities
10
Mohammad Adnan
18 feb 2024
·
Soggiorno di 3 notti
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
10
Alona
23 mar 2024
·
Soggiorno di 7 notti
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
10
Fernando Martin
10 mag 2025
·
Soggiorno di 6 notti
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
2
Justin
17 feb 2024
·
Soggiorno di 5 notti
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
stewart
20 gen 2024
·
Soggiorno di 6 notti
Clean, great staff, and a great getaway.
Clean, great staff, and a great getaway.
10
Phillip
29 nov 2025
·
Soggiorno di 6 notti
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Glenn
14 mar 2025
·
Soggiorno di 7 notti
If you are looking for clean and quiet, you will find that at this beautiful resort.
If you are looking for clean and quiet, you will find that at this beautiful resort.
10
Alexia
6 ago 2024
·
Soggiorno di 2 notti
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
8
Karel
16 ott 2023
·
Soggiorno di 3 notti
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
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Camere
Molte camere sono spaziose, con vista sull'oceano, ampi balconi e vasche idromassaggio in camera, offrendo un soggiorno confortevole. Alcuni ospiti hanno segnalato letti rigidi o viste sull'oceano deludenti.
Recensioni degli ospiti correlate
10
Tylar
4 feb 2024
·
Soggiorno di 5 notti
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 gen 2025
·
Soggiorno di 4 notti
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
John Francis
1 mar 2024
·
Soggiorno di 3 notti
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
khristopher
1 dic 2024
·
Soggiorno di 4 notti
The best view on the island.
The best view on the island.
10
John Endre
27 mar 2024
·
Soggiorno di 5 notti
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 feb 2024
·
Soggiorno di 5 notti
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
JACK
11 set 2023
·
Soggiorno di 2 notti
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
10
Eva
25 gen 2024
·
Soggiorno di 4 notti
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
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Servizio
Il personale e il servizio di maggiordomo sono ampiamente elogiati per la loro attenzione e personalizzazione. Tuttavia, diversi ospiti hanno menzionato un servizio di maggiordomo non sempre impeccabile, colazioni o servizio a bordo piscina lenti, pressioni per vendite aggiuntive e occasionali problemi di comunicazione prima dell'arrivo.
Recensioni degli ospiti correlate
10
Tylar
4 feb 2024
·
Soggiorno di 5 notti
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
6
Esther
1 mag 2024
·
Soggiorno di 7 notti
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Nicole
25 dic 2023
·
Soggiorno di 4 notti
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
10
John Endre
27 mar 2024
·
Soggiorno di 5 notti
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 feb 2024
·
Soggiorno di 5 notti
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
George Kirk
29 ago 2023
·
Soggiorno di 6 notti
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
10
Aisha
10 mag 2025
·
Soggiorno di 3 notti
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
10
Phillip
29 nov 2025
·
Soggiorno di 6 notti
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Jin
21 lug 2025
·
Soggiorno di 4 notti
Love the butler service, very responsive and helpful
Love the butler service, very responsive and helpful
10
Bone
16 gen 2024
·
Soggiorno di 6 notti
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
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Posizione
Scenario isolano panoramico e romantico con viste mozzafiato; i golf cart rendono facile esplorare i luoghi nelle vicinanze. L'accesso richiede un trasferimento in barca, che alcuni hanno trovato in ritardo o dipendente dalle condizioni meteorologiche, e la zona risulta isolata da aree pedonali.
Recensioni degli ospiti correlate
10
Tylar
4 feb 2024
·
Soggiorno di 5 notti
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 gen 2025
·
Soggiorno di 4 notti
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Marcus
25 lug 2023
·
Soggiorno di 3 notti
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 giu 2024
·
Soggiorno di 7 notti
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
khristopher
1 dic 2024
·
Soggiorno di 4 notti
The best view on the island.
The best view on the island.
10
Yongzhi
9 set 2025
·
Soggiorno di 7 notti
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
10
Eva
25 ott 2024
·
Soggiorno di 2 notti
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
George Kirk
29 ago 2023
·
Soggiorno di 6 notti
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 dic 2023
·
Soggiorno di 2 notti
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
TANA
27 ago 2023
·
Soggiorno di 5 notti
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
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Ristorazione
La qualità del cibo è spesso elogiata, con eccezionali piatti italiani, una buona selezione per un all-inclusive, bevande di alta qualità e un bar preferito. Tra le critiche ci sono una colazione limitata, aperture variabili dei ristoranti, occasionali tempi di attesa lunghi e alcune impressioni 'così così'.
Recensioni degli ospiti correlate
10
Mafisa
5 feb 2025
·
Soggiorno di 3 notti
Food needs upgrade
Food needs upgrade
10
Moises
18 feb 2025
·
Soggiorno di 4 notti
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
isabel
14 nov 2024
·
Soggiorno di 2 notti
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
10
Timika
20 mag 2025
·
Soggiorno di 5 notti
Great resort! Food was delicious.
Great resort! Food was delicious.
10
Leslie
5 feb 2024
·
Soggiorno di 3 notti
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
6
Esther
1 mag 2024
·
Soggiorno di 7 notti
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Courtney
22 giu 2024
·
Soggiorno di 7 notti
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 mar 2024
·
Soggiorno di 3 notti
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
Eva
25 ott 2024
·
Soggiorno di 2 notti
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
Desirae
26 giu 2024
·
Soggiorno di 3 notti
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
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10
Enrique
10 ago 2026
·
Soggiorno di 2 notti
Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience
Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience
10
Michael
16 giu 2026
·
Soggiorno di 4 notti
Every restaurant had five star food!!
Every restaurant had five star food!!
10
mauricio octavio
10 giu 2026
·
Soggiorno di 3 notti
Super hotel Su personal muy atento especialmente Rafa Matilde y Abril La calidad de comida bebida y servicio excepcional
Super hotel Su personal muy atento especialmente Rafa Matilde y Abril La calidad de comida bebida y servicio excepcional
8
Mariana
4 giu 2026
·
Soggiorno di 2 notti
La atención de todo el personal fue espectacular. Sin embargo el cuarto tenía un tema importante: - No funcionaba el aire acondicionado adecuadamente Fuera de eso todo en orden, lo súper recomendaría!!
La atención de todo el personal fue espectacular. Sin embargo el cuarto tenía un tema importante: - No funcionaba el aire acondicionado adecuadamente Fuera de eso todo en orden, lo súper recomendaría!!
10
Jaime
1 giu 2026
·
Soggiorno di 1 notte
We had a fantastic stay at Impressions Isla Mujeres. The resort is beautiful, the food was excellent, and the service was top-notch. A huge thank you to Lalo and especially Rafa, our butler. Rafa was the best butler we’ve ever had and made everything easy, from reservations to helping us recover a swimsuit we accidentally left behind. The staff made our celebration extra special, and we can’t wait to come back. If possible, request Rafa, he’s amazing!
We had a fantastic stay at Impressions Isla Mujeres. The resort is beautiful, the food was excellent, and the service was top-notch. A huge thank you to Lalo and especially Rafa, our butler. Rafa was the best butler we’ve ever had and made everything easy, from reservations to helping us recover a swimsuit we accidentally left behind. The staff made our celebration extra special, and we can’t wait to come back. If possible, request Rafa, he’s amazing!
Politiche della struttura
Check-in
Check-out
Dalle 00:00 alle 23:30
Prima delle 23:30
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Stai considerando questo hotel per il tuo viaggio a Mujeres?
Quanto costano di solito le camere all'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive a notte?
Nei prossimi 60-90 giorni, le tariffe delle camere all'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive a Isla Mujeres si aggirano tipicamente intorno a 1288 USD a notte per due ospiti, variando da 1084 USD a 1696 USD nelle date di punta.
Qual è il periodo migliore per visitare l'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive per evitare la folla?
Il periodo meno affollato all'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive a Isla Mujeres è aprile; la domanda è al suo apice a febbraio. Pianifica il viaggio per aprile se preferisci spiagge e attrazioni più tranquille.
Quale mese ha le tariffe delle camere più basse all'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive?
Giugno è il mese più economico per soggiornare all'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive a Isla Mujeres, con una media di 1196 USD a notte; febbraio è il mese più costoso, con 1464 USD. Giugno ha le tariffe più basse, anche se aprile è il mese meno affollato.
Quali attrazioni e caratteristiche del quartiere si trovano vicino all'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive?
L'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive si trova a Quintana Roo, a pochi passi da North Beach e dal Giardino delle sculture di Isla Mujeres, ed è vicino al Parco naturale della barriera corallina di Garrafon e a Punta Sur. L'hotel è adatto per soggiorni incentrati sulla spiaggia e fughe romantiche con facile accesso a parchi locali e attrazioni dell'isola a Isla Mujeres.
Come si confrontano le tariffe di questo hotel con quelle di altri hotel a Isla Mujeres?
L'Impression Isla Mujeres by Secrets - Adults Only - All Inclusive è più costoso dei suoi concorrenti nelle vicinanze: è più economico di 0 su 15 hotel comparabili a Isla Mujeres, con una mediana tipica di 1322 USD a notte rispetto a circa 477 USD per i concorrenti.
Come si confronta il prezzo per notte di Impression Isla Mujeres by Secrets - Adults Only - All Inclusive, Mujeres con quello delle ultime settimane?
Il prezzo attuale di Impression Isla Mujeres by Secrets - Adults Only - All Inclusive, Mujeres è di 1333 USD a notte per 2 ospiti, in linea con le tariffe abituali di questo hotel: si discosta non più di 10% dalla tariffa media di 1249 USD degli ultimi 60 giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 1073 USD e 1806 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 1526.3487752990723USD
- 2026-09-19: 1071.9367135406494USD
- 2026-09-20: 1304.1354806091308USD
- 2026-09-21: 1043.8802184906006USD
- 2026-09-22: 1158.8701167755128USD
- 2026-09-23: 1171.1015441955567USD
- 2026-09-24: 1320.7372124450683USD
- 2026-09-25: 1315.4579144287109USD
- 2026-09-26: 1241.2226660705567USD
- 2026-09-27: 1111.0039534179687USD
- 2026-09-28: 1137.7882499298096USD
- 2026-09-29: 1009.9288974884033USD
- 2026-09-30: 1034.6360850982667USD
- 2026-10-01: 1355.6608180664061USD
- 2026-10-02: 1327.6367044677734USD
- 2026-10-03: 1370.132523260498USD
- 2026-10-04: 1327.6367044677734USD
- 2026-10-05: 979.3737739501953USD
- 2026-10-06: 1059.2522962493897USD
- 2026-10-07: 1165.7002900634766USD
- 2026-10-08: 1154.5922607025145USD
- 2026-10-09: 1178.0953769836426USD
- 2026-10-10: 1348.7623072998047USD
- 2026-10-11: 1042.820181539917USD
- 2026-10-12: 1364.8103303344726USD
- 2026-10-13: 1085.3917673217773USD
- 2026-10-14: 1094.2825083374023USD
- 2026-10-15: 1094.2825083374023USD
- 2026-10-16: 1254.9210012756348USD
- 2026-10-17: 1087.3495134277343USD
- 2026-10-18: 1085.3917673217773USD
- 2026-10-19: 1109.381586630249USD
- 2026-10-20: 1185.8395903320313USD
- 2026-10-21: 1250.8095382019044USD
- 2026-10-22: 1094.2825083374023USD
- 2026-10-23: 1140.8452131408692USD
- 2026-10-24: 1138.9523701171875USD
- 2026-10-25: 1094.2825083374023USD
- 2026-10-26: 1136.2134039733887USD
- 2026-10-27: 1123.5288465026856USD
- 2026-10-28: 1123.5288465026856USD
- 2026-10-29: 1142.6128759216308USD
- 2026-10-30: 1236.0364472045899USD
- 2026-10-31: 1147.248259664917USD
- 2026-11-01: 1484.7276762329102USD
- 2026-11-02: 1440.5768989318847USD
- 2026-11-03: 1614.4434250427246USD
- 2026-11-04: 1276.8789896423339USD
- 2026-11-05: 1646.1556597961426USD
- 2026-11-06: 1414.1968098449706USD
- 2026-11-07: 1409.8920393188475USD
- 2026-11-08: 1405.6880578125USD
- 2026-11-09: 1409.8920393188475USD
- 2026-11-10: 1614.4434250427246USD
- 2026-11-11: 1613.1129819458008USD
- 2026-11-12: 1770.063353729248USD
- 2026-11-13: 1277.5361508728026USD
- 2026-11-14: 1842.3355291625976USD
- 2026-11-15: 1549.8504196960448USD
- 2026-11-16: 1440.5768989318847USD
- 2026-11-17: 1160.049025894165USD
- 2026-11-18: 1445.278797821045USD
Contatta la struttura almeno 72 ore prima della partenza per organizzare il necessario trasferimento in nave. I recapiti sono presenti nella conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Importante: questa struttura è accessibile in barca da Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Gli ospiti devono contattare la struttura almeno 48 ore prima dell'arrivo con le informazioni relative al volo o all'itinerario di viaggio per organizzare il trasferimento in barca. Gli ospiti devono organizzare il proprio trasferimento al porto turistico.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Piscina accessibile dalle 07:00 alle 20:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- I bambini sotto i 18 anni non sono ammessi in questa struttura per soli adulti.
- Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni e gli ospiti possono accedere alle loro camere con un dispositivo mobile.
- Supplemento per animali domestici: 1500 MXN ad animale, al giorno
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Attività
Piscina
Spiaggia privata
Spiaggia - nelle vicinanze
Immersioni subacquee
Ciclismo
Piscina scoperta
Piscina scoperta riscaldata
Musica dal vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Noleggio biciclette
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Bar della piscina
Colazione in camera
Disponibilità camere anallergiche
Per soli adulti
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Navetta da/Per aeroporto
Internet
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