Atelier Playa Mujeres - All Inclusive - Adults Only

Name: Atelier Playa Mujeres - All Inclusive - Adults Only
Address: Playa Mujeres Condo Complex, Punta Sam, Quintana Roo, MX
Price range: 671 $US–2 943 $US per night
Rating: 8.7

From

591 $US

/nuit

Atelier Playa Mujeres - All Inclusive - Adults Only - Image 1

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Sélectionnez les dates pour voir les prix et les disponibilités

From

591 $US

/nuit

À propos de cet établissement

Prenez un bain de soleil à la plage, faites un plongeon rafraîchissant dans l'une des 4 piscines extérieures de Atelier Playa Mujeres - Adults Only - All Inclusive, ou bien profitez des services spa offerts au centre de bien-être. Atelier ...

Afficher plus

Aménagements pour animaux de compagnie
Restaurant
Piscine
Ascenseur
Concierge
Service de voiturier

Tout afficher

Emplacement

Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Zona Continental Isla Mujeres, Playa Mujeres, Punta Sam, Isla Mujeres, Quintana Roo, Mexique

Plus d'informations sur l'emplacement

Options de chambre

Inspira Junior Suite Swim Out King , 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

1 Très Grand Lit Double

Junior Suite Doble

Détails de la chambre

2 Grands Lits Doubles

635 ft²

Télévision

Inspira Junior Suite Swim Out -2 Double , 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

2 Grands Lits Doubles

Terrace Double Suite

Détails de la chambre

Télévision

Wheelchair Accessible Junior Suite- 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

Junior Suite 2 Double

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

635 ft²

Télévision

Wheelchair Accessible Junior Suite 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

2 Grands Lits Doubles

Junior Suite Ocean View King

Détails de la chambre

635 ft²

Junior Suite Two Queen Beds

Détails de la chambre

2 Lits Doubles Standard

Télévision

Swim-Up Junior Double Suite (Ocean View)

Détails de la chambre

Junior Suite Ocean View King- 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

1 Très Grand Lit Double

Oceanfront Junior Suite

Détails de la chambre

Télévision

Junior King Suite (Ocean View) with Extra Bed

Détails de la chambre

Inspira Corner Suite Double

Détails de la chambre

1 Grand Lit Double

Climatisation

Junior Double Suite (Ocean View)

Détails de la chambre

2 Grands Lits Doubles

635 ft²

Télévision

Business Suite

Détails de la chambre

Télévision

Oceanfront Suite

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

Télévision

Inspira Rooftop Suite 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

1 Très Grand Lit Double

Junior Suite with Views

Détails de la chambre

Télévision

Junior 2 Double Suite

Détails de la chambre

2 Lits Doubles Standard

635 ft²

Climatisation

Sécurité

Mini bar

Swim-Up Junior King Suite with Extra Bed

Détails de la chambre

Corner Double Suite

Détails de la chambre

Télévision

Inspira Rooftop Suite

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

807 ft²

Télévision

Inspira Junior Suite Ocean Front 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

Inspira Master Suite Ocean Front

Détails de la chambre

1 Très Grand Lit Double

1561 ft²

Télévision

Wheelchair Accessible Junior Suite

Détails de la chambre

635 ft²

Junior Suite (Accessible)

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

635 ft²

Télévision

Corner Inspira Double Suite Adults Only (Full Double Bed and Sofa) (King Size Bed, Adults Only, Corner Room, Welcome Drink)

Détails de la chambre

Inspira Junior Suite Swim Out Double Bed

Détails de la chambre

1 Lit Double Standard

Télévision

Swim-Up Junior King Suite

Détails de la chambre

Télévision

Corner Queen Or 2 Double Suite

Détails de la chambre

Inspira Junior Suite Ocean Front

Détails de la chambre

1 Très Grand Lit Double

678 ft²

Télévision

Junior Suite King

Détails de la chambre

1 Très Grand Lit Double

635 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Entrée privée

Inspira Corner Suite 2 Double

Détails de la chambre

592 ft²

Climatisation

Wi-Fi (gratuit)

Sécurité

Inspira Terrace Suite 2 Double 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

2 Grands Lits Doubles

Junior Suite

Détails de la chambre

635 ft²

Télévision

Inspira Business Suite

Détails de la chambre

1550 ft²

Climatisation

Wi-Fi (gratuit)

Sécurité

Suite with View

Détails de la chambre

1 Lit Simple

Télévision

Junior Suite Sea View

Détails de la chambre

1 Lit Simple

Sécurité

Mini bar

Junior King Suite with Extra Bed

Détails de la chambre

Télévision

Junior King Suite (Ocean View)

Détails de la chambre

1 Très Grand Lit Double

Télévision

Standard Double Room (Pool View)

Détails de la chambre

Climatisation

Junior Suite Two Double Bed

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

635 ft²

Télévision

Junior Suite King

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

635 ft²

Télévision

Swim Out Inspira Double Junior Suite Adults Only (Full Double Bed and Sofa) (King Size Bed, Adults Only)

Junior Suite Ocean View 2 Double

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

635 ft²

Salle de bain privée

Mini bar

Télévision

Standard Room

Détails de la chambre

Télévision

Inspira Terrace Suite Double

Détails de la chambre

969 ft²

Climatisation

Junior Suite 2 Double 2 Queen Beds and 1 Twin Sofa Bed

Junior 2 Double Suite (Ocean View)

Détails de la chambre

635 ft²

Télévision

Junior Suite 2 Double , 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

Télévision

Inspira Junior Suite Swim Out Ocean View King Bed

Détails de la chambre

1 Très Grand Lit Double

2 Grands Lits Doubles

678 ft²

Climatisation

Wi-Fi (gratuit)

Espace de travail pour ordinateur portable

Piscine privée

Entrée privée

Inspira Junior Suite Swim Out King

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

678 ft²

Télévision

Inspira Junior Suite Swim Out 2 Double

Détails de la chambre

2 Lits Doubles Standard

Salle de bain privée

Mini bar

Télévision

Double Junior Suite Adults Only with Ocean View (Full Double Bed and Sofa) (King Size Bed, Adults Only)

Détails de la chambre

Swim-Up Junior King Suite (Ocean View)

Détails de la chambre

1 X Junior Suite King(Garden View)

Détails de la chambre

Télévision

Junior Suite Ocean View 2 Double , 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

635 ft²

Junior Suite King Size Bed

Détails de la chambre

Standard Suite

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

678 ft²

Télévision

Inpira Junior Suite Swim Out Ocean View King

Détails de la chambre

Télévision

Oceanfront Junior King Suite

Détails de la chambre

1 Très Grand Lit Double

1 Lit Simple

Junior Double Suite

Détails de la chambre

Deluxe Junior Suite (Sea View)

Détails de la chambre

Inspira Corner Suite – King

Détails de la chambre

1 Très Grand Lit Double

969 ft²

Inspira Junior Suite Swim Out -2 Double

Détails de la chambre

2 Lits Doubles Standard

678 ft²

Climatisation

Wi-Fi (gratuit)

Espace de travail pour ordinateur portable

Piscine privée

Junior Suite Ocean View 2 Double- 2 Queen Beds and 1 Twin Sofa Bed

Inspira Suite, 2 Double, Terrace

Détails de la chambre

Junior Suite Ocean View 2 Double 2 Queen Beds and 1 Twin Sofa Bed

Suite Two Queen Beds

Détails de la chambre

Télévision

Junior Suite Ocean View King Bed

Détails de la chambre

Télévision

Junior Suite Adults Only (2 Full Double Beds and Sofa)

Détails de la chambre

Junior Suite 2 Double- 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

Junior Suite with Ocean View

Détails de la chambre

2 Grands Lits Doubles

1 Très Grand Lit Double

635 ft²

Télévision

Wheelchair Accessible Twin Junior Suite Adults Only (Sofa and Twin Beds) (Adults Only, Handicap Accessible)

Détails de la chambre

Junior Suite King , 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

Superior Junior Suite (Sea View)

Télévision

Double Suite Junior with Sea View

Détails de la chambre

Inspira Junior Suite Swim Out Ocean View Double

Détails de la chambre

2 Grands Lits Doubles

678 ft²

Climatisation

Wi-Fi (gratuit)

Espace de travail pour ordinateur portable

Piscine privée

Junior Suite Ocean View 2 Double

Détails de la chambre

1 Lit Simple

635 ft²

Climatisation

Corner King Suite

Détails de la chambre

Télévision

Standard 2 Double Suite with Terrace

Détails de la chambre

Oceanfront Junior King Suite with Extra Bed

Détails de la chambre

Oceanfront Master Suite

Détails de la chambre

1 Très Grand Lit Double

Télévision

Junior Suite with Double Bed

Détails de la chambre

Télévision

Corner King Suite with Extra Bed

Détails de la chambre

Junior Suite 2 Double 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

2 Grands Lits Doubles

Junior Suite King- 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

Télévision

Junior Suite Adults Only with Ocean View (2 Full Double Beds and Sofa)

Détails de la chambre

Executive Suite

Détails de la chambre

1 Lit Simple

Télévision

Inspira Terrace Suite 2 Double

Détails de la chambre

2 Grands Lits Doubles

1 Canapé-Lit

969 ft²

Salle de bain privée

Mini bar

Télévision

Piscine privée

Junior Suite Ocean View King , 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

1 X Inspira Junior Suite Swim Out 2 Double

Détails de la chambre

Télévision

Swim-Up Junior 2 Double Suite (Ocean View)

Détails de la chambre

Junior Suite King 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

Junior Double Suite with Sofa

Détails de la chambre

Room Assigned on Arrival

Détails de la chambre

1 Lit Simple

Télévision

Inspira Junior Suite Swim Out King

Détails de la chambre

1 Très Grand Lit Double

678 ft²

Inspira Junior Suite Swim Out -2 Double- 2 Queen Beds and 1 Twin Sofa Bed

Inspira Double Junior Suite Adults Only Oceanfront (Full Double Bed and Sofa) (King Size Bed, Adults Only, Welcome Drink)

Détails de la chambre

Inspira Junior Suite Swim Out Ocean View King

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

678 ft²

Salle de bain privée

Mini bar

Télévision

Inspira Junior Suite Swim Out King 1 King Bed and 1 Double Sofa Bed

Superior 2 Double Suite with Terrace

Détails de la chambre

Standard King Suite with Extra Bed

Détails de la chambre

Terrace 2 Queen Or Single Suite with Extra Bed

Détails de la chambre

Junior Suite Ocean View 2 Double 2 Queen Beds and 1 Twin Sofa Bed

Détails de la chambre

Corner 2 Queen Or Single Suite with Extra Bed

Détails de la chambre

Swim-Up Junior 2 Queen Or Single Suite (Ocean View) with Extra Bed

Détails de la chambre

Swim-Up Junior 2 Double Suite

Détails de la chambre

Junior Double Suite (Ocean View) (Accessible)

Détails de la chambre

2 Grands Lits Doubles

635 ft²

Climatisation

Rooftop Inspira Double Suite Adults Only (Full Double Bed and Sofa) (King Size Bed, Adults Only)

Junior Suite Ocean View

Détails de la chambre

Junior Suite (Sea View)

Détails de la chambre

Télévision

Junior King Suite

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

635 ft²

Suite Junior with Sea View

Détails de la chambre

Suite Ocean View Two Queen Beds

Détails de la chambre

Télévision

Inspira Corner Suite King

Détails de la chambre

1 Très Grand Lit Double

1 Canapé-Lit

969 ft²

Climatisation

Wi-Fi (gratuit)

Sécurité

Junior Suite Ocean View King 1 King Bed and 1 Double Sofa Bed

Détails de la chambre

1 X Junior Suite Ocean View 2 Double

Junior Suite King 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out 2 Double 2 Queen Beds and 1 Twin Sofa Bed

1 X Junior Suite King

Swim-Up Junior 2 Queen Or Single Suite with Extra Bed

Détails de la chambre

Standard King Room (Sea View) with Balcony Or Terrace

Détails de la chambre

Junior Suite King Bed

Détails de la chambre

Télévision

Junior Suite Ocean View King 1 King Bed and 1 Double Sofa Bed

Junior Suite (Ocean View)

Détails de la chambre

Télévision

Junior Suite Two Queen Beds with Views

Inspira Junior Suite Swim Out 2 Double 2 Queen Beds and 1 Twin Sofa Bed

Junior Double Suite (Ocean View) with Sofa (Accessible)

Terrace Inspira Suite Adults Only (2 Full Double Beds and Sofa) (Terrace, Adults Only, Welcome Drink)

Swim Out Inspira Junior Suite Adults Only (2 Full Double Beds and Sofa) (Adults Only, Welcome Drink)

Double Junior Suite Adults Only (Full Double Bed and Sofa) (King Size Bed, Adults Only)

Détails de la chambre

Junior Suite Ocean View King

Détails de la chambre

1 Très Grand Lit Double

635 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Entrée privée

Inspira Junior Suite Swim Out King 1 King Bed and 1 Double Sofa Bed

Avis des voyageurs sur Atelier Playa Mujeres - All Inclusive - Adults Only

8.7

Fabuleux

Basé sur 109 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les voyageurs décrivent l'Atelier Playa Mujeres - Tout compris - Réservé aux adultes comme un complexe moderne et impeccable, réservé aux adultes, avec un personnel attentionné, une nourriture et des boissons de qualité, plusieurs piscines, un accès à la plage et des chambres confortables et calmes – un endroit haut de gamme pour se détendre sans quitter l'établissement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Ce qu'en disent des voyageurs

Les clients apprécient également les jardins paisibles, un excellent spa, une connexion Wi-Fi performante et une salle de sport bien équipée. Les principaux inconvénients signalés sont les difficultés à obtenir une réservation au restaurant, les tentatives de vente de parts de temps occasionnelles, un service parfois inégal et quelques problèmes d'entretien ou d'emplacement des chambres ; certains mentionnent des piscines très chaudes, des fermetures anticipées, des algues ou de longues promenades dans cet immense complexe. Attendez-vous à un séjour tout compris, principalement axé sur le confort et la tranquillité, pour adultes, et raffiné.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations complètes comprennent plusieurs piscines (calme/principale et une piscine sur le toit pour Inspira), un spa populaire, des plages bien entretenues, des bars et un programme sportif solide avec des cours et des activités. Certains soulignent le manque de divertissements en soirée ou des fermetures anticipées, la réservation de chaises longues, des piscines très chaudes, la présence occasionnelle d'algues et des tentatives de vente de parts de temps insistantes.

Avis de voyageur à ce sujet

Leopold

27 déc. 2024

A séjourné 6 nuits

All inclusive, massive, beautiful grounds. Spacious, clean suites. More dining options than we could visit. Fun activities and events. Excellent gym. Service and friendliness from all staff was top notch. Didn't use the spa or golf course but looked good. Could use a tennis or basketball court.

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Diana

5 sept. 2025

A séjourné 4 nuits

Better night entertainment

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Julia

23 oct. 2024

A séjourné 4 nuits

Absolutely incredible resort with the kindest staff. Amazing food, spectacular pools — especially the Inspira infinity pool on the roof — totally worth getting an Inspira room in my opinion for that pool alone. I will be going back!

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Marielle

25 août 2025

A séjourné 7 nuits

I've just returned from my vacation at ATELIER celebrating my sister's 40th birthday and am still in awe of how incredible the resort is. Every detail was well thought through, the rooms and amenities were incredible, but I must say the people working there were the best part and really went above and beyond to make our stay exceed all of our expectations. Some of the standouts: - Aristeo who served us all day every day at the pool. He's incredibly kind and hardworking all day out in the sun with a smile on his face. He was what we looked most forward to every day! - Our server, Carlos, the head chef Luis, manager Miguel at Casa di Luna. This ended up being our fave restaurant (the lamb are fried milk are a must try!) - not only for the delicious food, but for the incredible attention to detail to take care in preparing our meals keeping in mind several food allergies. - Armando (Kopai) and Roman (Maria Dolores) were also incredible servers who were incredibly kind and had great attention to detail re: food allergies. - We loved the art workshops with Tabatha and the pilates classes with Arturo / Sara (they are tough!). The morning stretching at El Cielo are a must! All of the restaurants served super delicious food and were very accommodating re: allergies. We didn't have any issues all week. The gym was great and fully stocked. Overall, highly recommend ATELIER and we will most certainly be back!

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Esther

1 juil. 2025

A séjourné 9 nuits

We have stayed at 4 other Cancun resorts including Excellence and the new one Impressions and this was by far our favorite of them all!! Great food, great gym classes and extra classes like pottery and painting. Wendy at the coffee shop was phenomenal. ARTURO the fitness coach was so fun and honestly elevated our gym sessions. I’m not huge into classes but I looked forward to every class that was led by him. Alberto and Alejandro at the bar were great. Samantha at Takeshi made us feel extra special, even when we were just walking by back to our room she always waved and wished us a goodnight. Luis and Daniel at Alba made our trip extra memorable, on our last day they all took a ginger shot with us and wished us a safe flight back. But my absolute favorite staff member was Bonifilio. He was the chef at the fruit bar during breakfast. Every morning we would walk over after the gym and the mango/papaya bowl would be empty. Upon asking him for extra he made it a task to make each bowl everyday more and more special! On my last day I came up and he asked if I wanted my usual which I did, he went to grab a fruit then knelt down and brought out a masterpiece from the fridge. Most beautiful fruit bowl of them all! I couldn’t recommend this place enough. They do hit you with an inspira speech but if you shoot down the idea right away they won’t keep bugging you.

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Arielle

20 août 2025

A séjourné 5 nuits

Amazing! Only issues with the beach due to the sargassum and the temperature of the pool. Other than that, perfect!

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Jose a Malave

27 juil. 2025

A séjourné 4 nuits

The pool was excessively hot, and the service was satisfactory. While the potential was great, I was left a bit disappointed by the pool water being way too warm. Considering it’s an expensive resort, they should have installed chillers.

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Leslie

8 sept. 2025

A séjourné 4 nuits

The facility is really nice and modern. It was built in 2019. There are so many dining options and the food is delicious. The staff is kind and friendly. At night the area is quiet and tranquil.

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Nicole

23 déc. 2025

A séjourné 7 nuits

Staff are great Amenities are great too Quiet at night so great sleep Clean rooms Everything was perfect Was a bit difficult to get a chair by the pool Most had towels on them with a book or a hat But everything else was perfect

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Maria Fernanda

30 déc. 2025

A séjourné 4 nuits

El spa es realmente increíble !!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent systématiquement la propriété et les chambres comme très propres et bien entretenues. Une minorité a signalé un réapprovisionnement ou un service de ménage incohérents et des problèmes d'entretien sporadiques tels que des fuites, des odeurs ou de l'humidité.

Avis de voyageur à ce sujet

Gabrielle

4 juin 2025

A séjourné 6 nuits

Nicest resort we’ve ever stayed in. Food was excellent, staff goes above and beyond. Super clean. A lot of activities. Definitely will be returning.

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Shari

25 juin 2024

A séjourné 3 nuits

Our first room smelled like sewage and the smell burned eyes. Never heard back from front desk so had to walk all the way back to lobby and wait for an answer after 2 hours. They apologize for the wait and room. So Our Room was upgraded and we moved into another one. It was beautiful at first then wr woke up on the next day the roof of bathroom room was pouring water and the outside hallway was floodin. We called front desk in a panic and They asked if it was urgent, lol. We used all the towels to cover the bathroom floor called twice and no one came. I opened the door and caught a maintenence man going to another room to help someone else and i told him we urgently needed help. He didn't understand english well. They finallyturned something off in the building and the pouring went to a small drip to nothing. We waited for 4hours for someone to come clean and mop up the floors so we could go about our day. Someone finally came after we gave up and decided to leave and get something to eat without being able to shower and use the bathroom. No apologies or anything or the horrible experience for my bday trip. Very upset over the service, hospitality, and building safety

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Abia

22 août 2025

A séjourné 4 nuits

The property was very clean and well maintained. The staff were extremely friendly all-around but it especially felt very homely

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Boyuan

8 août 2025

A séjourné 4 nuits

This resort was a letdown in many ways. Every morning at 9 a.m., the front desk called to promote activities — even when I was sleeping. Housekeeping would leave the door wide open while cleaning, letting mosquitoes in. I got bitten multiple times. The room had poor soundproofing; I could hear staff talking and construction noise daily. Service was inconsistent. Some staff were polite, but others were cold or indifferent. I saw people smoking by the pool and no one enforced any rules. I requested a mini bar refill, but it wasn’t done until the last day — completely unacceptable. Food was mostly disappointing. All dinner restaurants require reservations, yet tables often sat empty. At El Suspiro, the squid was burnt and the lobster was dry. Desserts were overly sweet. Only the steakhouse was decent — pizza, fish, and pasta were all below average. The room was dark, damp, and musty. The beach was far from the rooms, and the shoreline was full of seaweed with no cleanup. Activities like water biking or pottery were always overcrowded due to limited equipment. Overall, this resort fails on service, food, environment, and overall experience. Not worth the price, and I wouldn’t recommend it to anyone seeking a peaceful

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Grace

27 août 2024

A séjourné 5 nuits

On the surface, Atelier looks like a 5 star resort, especially with the pools and beautiful lobby. However, if you look a little closer, you start to notice things that take away from the experience of a luxury resort. Our first room was essentially not cleaned (stains everywhere on the tables, light switches, telephone); the bathtub had makeup stains and soap scum. And the toiletry amenities they offered were the bare minimum (towels, one vanity kit, hand soap and lotion). But you had to request for anything else, like a comb, qtips, toothpaste etc.) When we moved to a different room, the shower drain was clogged; the phone was broken; the juices in the fridge were expired. However, these issues alone weren’t the problem. There seemed to be a communication problem amongst the different departments. What one department tells me never gets relayed to other relevant departments. For example, when we requested to switch rooms, it took hours and continuous followups with the staff to complete the request. I spent the first two days reaching out to staff, waiting on them to resolve the issues with our room, and following up with them to see when the room change would occur. There were other minor issues. A room service staff broke a bottle of sauce right in front of our door, but didn’t bother to clean up the glass shards. One server was particularly rude. In general, this was not the experience I expected of a luxury resort Atelier claims to be.

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Abdulfattah Ehi

25 nov. 2025

A séjourné 5 nuits

The room was clean and very well maintained. Always stocked with snacks and drinks of different varieties . The staff was very pleasant and friendly. The variety of restaurants is a big plus. The WiFi was always very strong and stable throughout the whole resort. Definitely one of the best resorts in Mexico.

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Orlando

19 juil. 2024

A séjourné 3 nuits

La comida y horario de restaurantes es mala, poca variedad,y el sabor de los platos de muy baja calidad,el toilet nunca trabajo bien.

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Glen R

8 mai 2025

A séjourné 7 nuits

Property was cleaned & staff was great!

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Bryce

19 sept. 2025

A séjourné 5 nuits

Very clean and beautiful

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Silvia

26 mai 2025

A séjourné 3 nuits

We love Atelier! This is our 4th stay with them and we have never been disappointed! The staff is top notch and the food is excellent! Rooms are super clean and stocked with everything you need. We already miss it and can’t wait to be back. No need to leave the property for anything!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, spacieuses et confortables, certaines offrant des accès directs à la piscine et une belle vue ; le Wi-Fi est fiable. Les inconvénients incluent le bruit occasionnel à proximité des salles de réception, des téléviseurs dépassés dans certaines chambres, et des problèmes isolés d'inondation ou de contrôle de la climatisation.

Avis de voyageur à ce sujet

Shari

25 juin 2024

A séjourné 3 nuits

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Jon

9 mai 2025

A séjourné 4 nuits

It’s fine. I wouldn’t say it’s as amazing as all the reviews say. Food and amenities on par with what you would expect at this level. Hotel is in need of some updating as property and rooms have a decent amount of wear and tear visible. Service was ok could improve their attention to detail such ensuring the correct names used for the happy anniversary message.

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Lauren

13 déc. 2025

A séjourné 7 nuits

the rooms were beyond stunning and comfortable, the staff was incredible and

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Dominick

25 nov. 2024

A séjourné 4 nuits

Beautiful property. Don’t be stuck in building 3 across from the nightclub. Very loud music till 3am. You won’t be able to sleep. Rooms have same views whether partial or ocean view.

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Vincent

9 sept. 2025

A séjourné 4 nuits

My stay at Atelier Playa Mujeres was nothing short of amazing! From the moment I arrived, the staff made me feel like royalty with their warm hospitality and attention to detail. The resort itself is stunning—modern, beautifully designed, and impeccably maintained. The food and drinks were outstanding, offering a wide variety of world-class options that exceeded all expectations. The pools, beach, and overall atmosphere created the perfect balance of relaxation and luxury. Every part of the experience felt seamless, and I can honestly say this was one of the best vacations I’ve ever had. I can’t wait to return to Atelier Playa Mujeres and would highly recommend it to anyone looking for an unforgettable getaway!

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Julie Ann Jasmin

22 avr. 2025

A séjourné 3 nuits

The hotel room is great.

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David

20 janv. 2025

A séjourné 7 nuits

1. Our toilet broke three times. Each time a person would come fix it, it would break again. I had to remind the front desk to send someone after they said they would, and they occasionally did not. 2. The thermostat broke twice. Two nights were too warm as a result. My wife is pregnant and this was not convenient at all. Again, I would have to remind the front desk to send someone after telling me they would. Sometimes, the issue would need to wait until the next day. 3. Bees swarmed the exterior door, stinging me three times when trying to enter the room. I’m very lucky that I am not allergic to bees. Nonetheless, this was incredibly painful. We don’t keep food out, so this was unrelated to what was on the inside of the door. 4. The concierge / front desk staff did not seem interested in making any of this right despite superficial words of sympathy. They initially offered to send a sole bottle of sparkling to the room (FOR MY PREGNANT WIFE), at an all-inclusive where the alcohol is … already paid for. Thanks Atelier! 5. They insisted on only discussed further measures at check out when they knew I’d be in a rush to leave. In the end, their final offer to make it right was to pay for our visit to the spa one morning. This is not enough. The week was stressful due to the constant issues and required chasing / follow ups for both maintenance and information. 6. Per the above, they sent a clear message that client satisfaction is not a priority. I am so disappointed.

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MICHELLE

8 mars 2025

A séjourné 4 nuits

The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels.

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Lian Rodriguez

6 août 2025

A séjourné 5 nuits

From the moment we arrived, the experience was top-tier. The staff was incredibly welcoming and made us feel at home right away. Our room was spotless, beautifully decorated, and had an amazing swim out pool. The bed? Like sleeping on a cloud! The amenities were just as impressive, from the relaxing pool area to the spa services and on-site restaurants, everything was thoughtfully curated to create a luxurious yet comfortable vibe. Every meal we had was delicious, with fresh ingredients and great variety. What really stood out, though, was the attention to detail and the level of service. Whether we needed recommendations, room service, or help with bookings, the team was always ready with a smile and a solution. We’ll absolutely be coming back, and recommending this place to all our friends and family. Thank you for an unforgettable experience!

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Yareli Beltran

25 sept. 2025

A séjourné 4 nuits

Clean room, the nicest staff every one was so kind. Everything was new and clean our stay here was top tier they have excursions too. It’s great for people who like peace, quiet, relaxation, and luxury

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme chaleureux, attentif et professionnel dans les restaurants, au bord des piscines et par les équipes de conciergerie. Les plaintes récurrentes concernent des interactions irrégulières, des difficultés à obtenir une réservation, des tentatives de vente de parts de temps insistantes et un service de réception lent ou confus.

Avis de voyageur à ce sujet

Diantha

2 nov. 2025

A séjourné 5 nuits

As always, the staff, the pools, the public areas of the resort are absolutely beautiful. Our waiters, Donovan, Christian, Marco are a few of the many great service people who remember you even when they see you outside of setting where they waited on you. Always feel welcome and a part of the family when there. My one complaint is the reservation system for restaurants. This was our 3rd visit and at same time of year and we have never had such difficulty getting reservations. Because we received help from the concierge, we got to eat where we wanted but we should not have had to go through the concierge. In years past we have been able to use the system without difficulty. We heard from multiple folks that they also were frustrated. Also, the consistency of the meal prep needs to be addressed. Some nights great, the same meal the next night was poor. Usually because of poor seasoning, overcooking and even undercooking. We love this place but the food is one of the reasons the Atelier gets such high marks and it needs to be improved.

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Sharon

2 juil. 2025

A séjourné 4 nuits

The very best experience from arrival to my departure. I spent my birthday at Atelier Resort, and I had the most incredible time. The resort in itself is breathtaking... The staff members are superb - attentive and extremely professional. What an oasis! Every single area on the property was immaculate, clean, well manicured, and pristine. The restaurants --- amazing. The Maria Delores Michelin restaurant was every bit of spectacular - the food options were unique and delicious. The rooms are just a superb. Everyday was special because of the attentiveness of the staff. You feel like you're the only one that the staff is taking care of... so amazing. Atelier is my new favorite 5 star resort in Cancun, Mexico!

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Coltan

26 nov. 2025

A séjourné 1 nuit

Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.

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Christina Ying Zhi

13 sept. 2025

A séjourné 4 nuits

Great resort, just don't sign up for the time share presentation if you're not interested, they're very pushy and rude, which ruined the experience a little bit.

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Amanda

31 oct. 2025

A séjourné 7 nuits

I'd call this a 5++ resort experience. Food, drinks and staff all exceptional. Super focused on customer service. Offered both party atmosphere, or quiet and low key for those looking for a relaxing experience.

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Samuel

23 nov. 2025

A séjourné 5 nuits

Staff was hit or miss. On check in the service was poor ( and we checked in at 4PM, not at a night hour), my partner and I had no idea where the amenities/restaurants were on the resort. The resort is fairly large and we spend the entire first day walking around trying to figure out what was what, where was where etc. Only on the second day did someone come to the room to let us know where we could find amenities. Pool side staff was also hit or miss. Some servers were fantastic, some were borderline rude. Hosts at restaurants were rude - if you did not have a reservation, even if the restaurant was empty, they would turn you away. There were also many racoons on the property - when people left their room service out overnight, raccoons would roam the hallways.. not expected of a 5* resort.

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Shannon

2 sept. 2025

A séjourné 4 nuits

Some of the worst customer service I have ever experienced. Firstly - it’s very difficult to get dinner reservations here. We called in advance and they kept telling us everything is full. They had a lot of attitude and did nothing to make up for it. My room flooded and I fell - they yelled at me. Then the power fuse in my room blew and they again, took 1 hours

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Rachael E

2 nov. 2025

A séjourné 5 nuits

Best staff, service and facilities I have ever experienced. Outstanding!

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Ji Yun

4 nov. 2025

A séjourné 5 nuits

Overall, great hotel amenities and food. The rooms were spacious with a lot of food choices and delicious food. The two stars knocked off is due to the experience our group got from the staff. We felt extremely discriminated due to our race. One of the cafe visits, I asked for an extra espresso shot for one of my drinks and the cafe worker rolled her eyes and sighed at me!! I did not see her doing that to other customers. One other time was during breakfast, we got seated first amongst the tables around us and we were never asked for drink choices while every other table around us had drinks on the table. I had to literally chase them down to even just get water. For being 5 star hotel, I expected better service. I do not book nice hotels to be discriminated just for being the ethnicity I am. Terribly disappointed.

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Matthew

10 juil. 2025

A séjourné 5 nuits

Great property, good staff, and great food for an all-inclusive. That said, the concierge team was not helpful and created stressful situations for us. One member offered to help us book dinner reservations, but failed to do so, so when we went to the restaurant for dinner we ended up waiting an hour to sit. In addition, they were to help with our car back to the airport and confirmed that a time change occurred... Day of, however, that wasn't the case and we were left waiting and wondering if our transfer was coming... Very stressful.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé dans le quartier paisible de Playa Mujeres, à l'extérieur de la Zone Hôtelière, avec une plage privée sans vendeurs. Idéal pour séjourner sur place ; prévoyez un trajet pour les attractions et l'aéroport.

Avis de voyageur à ce sujet

Lorraine Adjaye

7 févr. 2025

A séjourné 2 nuits

One of the best hotels I have stayed at, just amazing and would defo recommend and return. A bit of a drive from airport and taxi was very expensive

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Nancy

30 juin 2024

A séjourné 6 nuits

Best inclusive resort in Cancun. The resort is absolutely beautiful and most importantly, safe. This is my third time in Cancun, twice we stayed at the hotel zone and this time we wanted to try something different. Playa mujeres beaches are so much better, barely any seaweed, cleaner and safer. Since it’s private, you don’t have people trying to sell you souvenirs, drugs, while trying to relax on the beach. Lastly, the restaurants are top-notch! Every single restaurant was excellent and there are plenty of options, for vegans too! I would definitely be back!

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Bob

14 déc. 2024

A séjourné 7 nuits

The property is beautiful. It is isolated though. It’s 30 minutes from hotel zone. You will walk a lot the resort is in 3 buildings. If you go stay in buildings2 it’s the closest to pool and the beach. Most restaurants are in building 2 and building 1. Food was good in restaurants. You do need to make reservations. We went to the app at 7 am to get reservations for the evening. I would recommend booking steak house or the seafood restaurant in building 2 every night and forget everything else. Skip the time share breakfast. Don’t expect a big buffet at night it was very unappealing and lacking choices and it’s in Building 3. Dinner at El Mercado is a pass room service would be a better choice. Wine is an upgrade which is at dinner. Which is strange since there is wine in the room. Not much entertainment at night. The mixology bar was great. Not much going ot the pools during the day service is ok. Food at pools was really good. Room is very nice views were very nice looking at ocean. We might go back know what to expect. I do think there are better values in Cancun.

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Tad

29 août 2025

A séjourné 4 nuits

Food and atmosphere was great, a lot of construction and noises early in the day.

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Dominick

25 nov. 2024

A séjourné 4 nuits

Beautiful property. Don’t be stuck in building 3 across from the nightclub. Very loud music till 3am. You won’t be able to sleep. Rooms have same views whether partial or ocean view.

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Victor

10 juil. 2025

A séjourné 4 nuits

Great location amazing amenities and friendly staff.

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Vincent

9 sept. 2025

A séjourné 4 nuits

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John

21 juin 2025

A séjourné 4 nuits

Atelier is beautiful and well- maintained. The staff is friendly and focused on customer service. The beach is private... there are no merchants wandering in to sell you something. There are multiple restaraunts with food choices across a wide spectrum.. I recommend this place highly

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Carolina Ramirez

5 juin 2025

A séjourné 3 nuits

Atelier exceeded all of my expectations! The resort was pure luxury, the food was absolutely incredible, and I can’t say enough good things about the staff they were attentive, professional, and truly went above and beyond to make our stay perfect. I’ve been to Cancún three times, and this was by far my best experience. Choosing to stay outside the Zona Hotelera was the right call everything about this trip felt more authentic and peaceful. I’m already planning my return!

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Sheldon

20 nov. 2024

A séjourné 11 nuits

Far better than I expected, food was excellent with many different options, service very good too. I liked the fact you could choose between areas with a buzzy atmosphere or more quiet and relaxed and this applied to both the pool, beach and bars

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La restauration se démarque pour un tout compris : de nombreux restaurants, une qualité élevée et une bonne gestion des allergies. Les points négatifs incluent la difficulté à obtenir une réservation au restaurant, une incohérence occasionnelle ou un service d'étage lent, et quelques signalements de problèmes de santé.

Avis de voyageur à ce sujet

Gabrielle

4 juin 2025

A séjourné 6 nuits

Nicest resort we’ve ever stayed in. Food was excellent, staff goes above and beyond. Super clean. A lot of activities. Definitely will be returning.

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Diantha

2 nov. 2025

A séjourné 5 nuits

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Franck

31 août 2025

A séjourné 5 nuits

We had an amazing experience since the beginning of the trip. Everything was clean and the workers were respectful. Only giving 4 stars because the wife got food poisoning after eating at the sea food spot. This is a great location for vacation. Thank you Atelier

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Dirk

6 déc. 2024

A séjourné 1 nuit

Staff was generally very friendly and helpful, everything was very clean, facilities in excellent condition. Food choices and quality in restaurants were mediocre, seating with 5 people despite reservations very difficult, restaurant staff often unhelpful. Restocking of in-room of snacks and drinks (esp. Wine) did not work at all, needed to complain repeatedly.

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Coltan

26 nov. 2025

A séjourné 1 nuit

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Kasey

20 oct. 2025

A séjourné 3 nuits

The resort was absolutely amazing! So beautiful and relaxing. This resort was so amazing and super serious with any and all allergies. We had a gluten free diet restriction and dairy free allergy in our travel group. Both felt completely safe and felt wonderful the entire time! It was so impressive and so comforting to travel someone and not have to worry about a food reaction. Not to mention, the food and drinks were amazing! Definitely will be traveling back!

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Brittany St

9 nov. 2025

A séjourné 6 nuits

It was underwhelming and the food and drinks were sub par compared to Unico

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Veronica

21 août 2025

A séjourné 3 nuits

This resort has amazing restaurants! I can’t say enough about this resort! All the staff provided excellent service. The rooms were beautiful and quiet. Atelier is top notch!

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Annie

14 oct. 2025

A séjourné 3 nuits

The service was excellent! However, the food at the Tekashi castles and the buffet breakfast was disappointing. The pancakes and waffles lacked flavour, and the coffee was quite unsatisfactory. Even the Mongolian and Korean beef tasted similar. The entertainment was rather dull, but an 80s band played at the club on our last night, which was a pleasant change. Having live entertainment at restaurants or clubs could really boost the atmosphere. Overall, the hotel was fantastic.

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Marielle

25 août 2025

A séjourné 7 nuits

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Gaétan

12 mars 2026

A séjourné 11 nuits

On a vraiment tout aimé !

JOCELYN

4 janv. 2026

A séjourné 7 nuits

Points forts : Établissement impeccable, tant sur le plan de la qualité que de la propreté. Le personnel est aimable, professionnel et attentionné. Point à améliorer : Les chaises à la piscine et à la plage sont difficiles à obtenir, car elles sont généralement réservées avant 8h00. Bien qu’elles restent souvent inoccupées pendant plusieurs heures, elles demeurent néanmoins réservées. L’établissement devrait mettre en place une politique afin de corriger cette situation et de permettre un accès équitable aux personnes présentes.

Isabelle

17 déc. 2025

A séjourné 7 nuits

Tout était très bien. Toutefois le personnel des restaurants était très expéditif pour le dernier service. On se sentait pressé de terminer. Les tarifs hors forfait sont exorbitants. Une petite bouteille de vin à 16$ au Canada vendue à 80$. Très peu de vues sur la mer à partir des installations communes (lobby et restos). Ils sont loins de la plage.

Michel

7 déc. 2025

A séjourné 7 nuits

Grande piscine agréable

Karina

7 oct. 2025

A séjourné 4 nuits

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

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Arrivée

Départ

De 14:00 à 00:00

Avant 12:00

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Politiques et informations supplémentaires sur cet établissement.

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Prix pour les dates à venir

novembre 2026

di	lu	ma	me	je	ve	sa
1 $950	2 $822	3 $791	4 $838	5 $1 367	6 $893	7 $896
8 $735	9 $897	10 $847	11 $872	12 $1 424	13 $885	14 $1 374
15 $810	16 $776	17 $753	18 $790	19 $897	20 $877	21 $932
22 $798	23 $795	24 $794	25 $798	26 $902	27 $1 522	28 $871
29 $851	30 $792

décembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

L'heure d'arrivée commence à 15:00 L'heure de départ se termine à 12:00

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

L'enregistrement anticipé est disponible moyennant des frais (sous réserve de disponibilité) ; le départ tardif est disponible moyennant des frais (sous réserve de disponibilité) ;

L'âge minimum des clients est de 16 ans

Nombre maximum d'animaux par chambre : 11 ; Poids maximum de l'animal (par animal) en lb est de 2020 ; Poids maximum de l'animal (par animal) en kg est de 99 ; Les animaux ne peuvent pas être laissés sans surveillance ; Seuls les chiens sont autorisés ; Les animaux d'assistance ne sont pas autorisés ; Animaux de compagnie autorisés ; Frais pour animaux : 50 USD par animal, par nuit ;

L'enregistrement et le départ sans contact sont disponibles ; Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique. La politique de l'établissement stipule que les enfants de moins de 18 ans ne peuvent pas séjourner dans l'établissement sans un parent ou un tuteur légal accompagnateur. Les clients sont tenus de fournir une preuve du lien de parenté ou de la tutelle légale ainsi qu'une autorisation à leur arrivée.

Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être requis lors de l'enregistrement pour les frais accessoires ;

Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios, des terrasses qui peuvent ne pas être adaptés aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Aucun lit bébé n'est disponible ; Aucun lit d'appoint/lit supplémentaire n'est disponible

Savourez la cuisine mexicaine au Mercado 19, l'un des 13 restaurants de l'établissement, ou restez sur place et profitez du service en chambre 24h/24. Des collations sont également disponibles dans les 2 cafés/salons de thé. Détendez-vous avec une boisson dans l'un des 12 bars/salons ou dans l'un des 2 bars au bord de la piscine.

di	lu	ma	me	je	ve	sa
		1 $735	2 $726	3 $1 007	4 $1 455	5 $1 548
6 $811	7 $870	8 $783	9 $797	10 $914	11 $898	12 $951
13 $836	14 $806	15 $671	16 $820	17 $853	18 $857	19 $1 304
20 $1 852	21 $1 241	22 $1 751	23 $1 376	24 $1 406	25 $1 452	26
27 $1 366	28 $2 255	29	30 $2 914	31 $2 943