Name: Hampton by Hilton London Excel
Address: Dockside Road, London, England, GB
Price range: 104 $–498 $ per night
Rating: 8.35

Was Gäste sagen

Im Hampton by Hilton London Docklands loben Gäste häufig die sauberen, geräumigen Zimmer, das freundliche Personal und ein kostenloses Frühstück mit großer Auswahl. Die Lage ist besonders gut für Besucher der ExCeL, der DLR und des London City Airports, weniger jedoch für Besichtigungen im Stadtzentrum.

Die Zimmer sind im Allgemeinen modern, ruhig und gut schallisoliert, jedoch treten immer wieder Probleme wie unbequeme Matratzen oder Schlafsofas, eine unzuverlässige Klimaanlage und gelegentliche Wartungsmängel, z. B. langsam ablaufende Duschen oder defekte Fernseher, auf. Das Frühstück ist beliebt, kann aber überfüllt sein; es gibt Berichte über kalte Speisen, unzuverlässige Kaffeemaschinen und begrenzte Optionen für Allergiker. Das Abendessen wird an der Bar serviert und ist eher einfach gehalten. Zu den Einrichtungen gehören kostenpflichtige Parkplätze und eine 24-Stunden-Bar. Einige Gäste bemängelten jedoch ausgefallene Aufzüge, defekte Ladestationen für Elektrofahrzeuge und vereinzelte Einbrüche auf dem Parkplatz. Insgesamt ist zu erwarten, dass das Hotel eine saubere, preiswerte Unterkunft für Veranstaltungen und Reisen bietet, aber keinen zentralen, umfassenden Service.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Zu den Einrichtungen gehören eine 24-Stunden-Bar und kostenpflichtige Parkplätze vor Ort/in der Nähe. Einige Gäste berichteten jedoch über verwirrende Parkplätze. In mehreren Bewertungen werden defekte Ladestationen für Elektrofahrzeuge, gelegentliche Ausfälle der Aufzüge und vereinzelte Einbrüche auf dem Parkplatz erwähnt; es gibt kein vollständiges Restaurant.

Ähnliche Gästebewertungen

10

Justin

22. Sept. 2025

·

Aufenthalt für eine Nacht

Super friendly staff, clean room. Slight confusion on my part with the car park. Two adjacent to each other - one for hotel next door and one for this one. Note to self - read the signs proprrly!

8

david

10. Feb. 2025

·

Aufenthalt für 3 Nächte

Not very accessible in the carpark for wheelchairs

8

Tracey

6. Mai 2023

·

Aufenthalt für 3 Nächte

Overall an excellent stay. Staff friendly and well presented hotel. Things that let it down for me; vegan mart in plastic pouches - single use, milk and coffee in room the same. We booked this hotel over other hotels close to Excel because it had electric vehicle charging points, they weren’t working upon arrival and no sign of them being put back in service anytime soon. Will have to look at alternative hotel for next time, which is a shame.

6

Haris

4. März 2024

·

Aufenthalt für 2 Nächte

Work van broken into in the car park. Beware. There was old broken glass on the floor elsewhere so obviously not the first break in. Staff really didn’t care either. As expected as the service really lets this place down.

8

chris

3. Nov. 2024

·

Aufenthalt für 2 Nächte

Modern hotel with all the amenities you would expect. Hotel was clean and rooms were of a reasonable size. Given proximity to DLR and City Airport the sound proofing was excellent. Added bonus was the inclusive breakfast. Main criticism is the lack or electric vehicle charging points. There are several in the car park but none of the work and don't seem to have done so for some time - what a waste!

8

Steven

26. Juni 2025

·

Aufenthalt für eine Nacht

Both lifts broke down , we were on the 6th

10

Simon

7. Juni 2025

·

Aufenthalt für eine Nacht

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

8

Tracey

5. Mai 2023

·

Aufenthalt für 2 Nächte

A bit disappointed, I only booked this hotel because it had electric charging points only to find when I got there weren’t working, possibly due to Hilton not renewing maintenance contract. Luckily the Moxy next door had one I managed to use.

8

James

26. Apr. 2025

·

Aufenthalt für eine Nacht

Decent place, with pleasant helpful staff. Clean and fairly quiet. The gym is pretty small, and food is only ok, and like everything in the area, it isn't cheap, but there is helpful, not overpriced parking. A good choice in the area, all told.

2

Adam

7. Nov. 2025

·

Aufenthalt für 2 Nächte

both our vehicles got broken into the hotel wernt interested

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Bewertungen beschreiben das Hotel und die Zimmer überwiegend als sehr sauber. Einige Gäste stellten jedoch Mängel fest, wie schmutzige Badezimmer, verschmutzte oder nasse Teppiche sowie ausstehende Reparaturen.

Ähnliche Gästebewertungen

6

Scott

3. Dez. 2023

·

Aufenthalt für 2 Nächte

Not great value for money and room a little dirty

10

Marie

14. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.

4

ANAND

2. Okt. 2024

·

Aufenthalt für 2 Nächte

Bathroom lock don't work. Bathroom drain block. Wet carpet. Indifference staff

10

Laura

16. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, friendly staff, excellent breakfast

10

Mrs E D

8. Juli 2024

·

Aufenthalt für eine Nacht

Easy to find the hotel from DLR train. Reception very welcoming. Room lovely and clean (although I found a folding umbrella behind a chair which was quite obvious as the handle was poking out!)

10

David

29. Nov. 2025

·

Aufenthalt für 3 Nächte

Spacious clean rooms. The breakfast had something for everyone. Very good choice

8

Samantha

4. Sept. 2024

·

Aufenthalt für eine Nacht

We were created by friendly staff who made the check in easy. The room was okay, needs a proper clean though, finger print and hand marks seen on the door. Also, had the sofa bed pulled out for a bed, but the duvet was made up of a mattress topper and not an actual duvet. Breakfast was included in the stay, was nice but scrambled eggs tasted like they were powder

10

Rabab

1. Dez. 2025

·

Aufenthalt für 3 Nächte

Clean room Good complimentary breakfast

6

Sharon

21. Juli 2025

·

Aufenthalt für eine Nacht

The bathroom and the room was dirty and it smelled like just the previous person who was there before me. The toilet was dirty!! You could see urine stain

6

Scott

16. Nov. 2024

·

Aufenthalt für 3 Nächte

The venue is fine, if a little dated - the carpets were stained, the toilet leaked. The breakfast is decent but the restaurant food and service was terrible. The location is handy for the Excel and City Airport but little else....there are no shops, restaurants or coffee shops very close by.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen geräumig, modern und ruhig mit guter Schalldämmung und einigen schönen Ausblicken. Wiederkehrende Kritikpunkte sind unbequeme oder knarrende Matratzen/Schlafsofas, eine unzuverlässige Klimaanlage/Belüftung sowie gelegentliche Wartungsprobleme wie schlechte Drainage oder nicht funktionierende Fernseher.

Ähnliche Gästebewertungen

10

Sally

12. Juni 2025

·

Aufenthalt für 2 Nächte

We were greeted by friendly reception staff and directed to our room quickly. The room was a good size with everything needed for a comfortable stay. It was clean and comfortable as was the bathroom. It was on the top floor and on a corner away from the airport and trains so it was nice and quiet with good views across Docklands.

6

Shannon

27. Mai 2025

·

Aufenthalt für 5 Nächte

One of two elevators was broken for the entire duration of my stay, with both being non-functional (meaning a 6 floor hike) at one point. The room was clean and comfortable but my main issue was the air conditioning. The rooms are so dry and suffocating because the windows don’t open. So the only “fresh” air is recycled, dusty, hot and coming through an ac unit that automatically turns itself off at random and resets daily. This was a very uncomfortable aspect for personally and made it hard to sleep.

6

Lee

7. Apr. 2025

·

Aufenthalt für eine Nacht

We had a nice room, in the corner overlooking the dock. The aircon had been disabled, and I had to argue to get it turned back on. The worst thing though was the mattress, which was really uncomfortable, creaked every time you moved, and felt like it should be replaced. Room 433

8

Grace

2. Aug. 2025

·

Aufenthalt für eine Nacht

Rooms were decent and comfortable and as advertised. AC wasn’t working and it was the heat wave so did not make for a good nights sleep

10

Steve

23. Juni 2025

·

Aufenthalt für eine Nacht

Lovely room with great views from our room on the 7th floor. Very clean, spacious and modern. Staff were all polite and friendly.

8

Yvonne

3. Juni 2025

·

Aufenthalt für 4 Nächte

The hotel was good to stay at, Breakfast was great but the only downside the sofa bed wasn't comfortable at all, so did not sleep well during my stay there it was all sunken down into the mattress.

6

Lorray

9. Nov. 2025

·

Aufenthalt für eine Nacht

The bed was noisy - lots of springs made noise when moving in night and wasn't very comfortable. The breakfast was not great either, the room was crowded with tables and it was difficult to move though. As a person with coeliac, i won't come back. the chef was completely disinterested in helping me work out what could it and challenged me on my knowledge on my own medical confition

10

Simon

7. Juni 2025

·

Aufenthalt für eine Nacht

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

10

John

5. Juni 2025

·

Aufenthalt für eine Nacht

Everything was great. Except the mattress which was terrible.

4

Andrew

10. Aug. 2025

·

Aufenthalt für 2 Nächte

The mattress seemed very old,, so two nights of very little dlewp

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird durchweg als freundlich, hilfsbereit und effizient gelobt, mit mehreren reibungslosen oder schnellen Check-ins. Einige Gäste hatten jedoch Erfahrungen mit unfreundlichem Personal beim Frühstück, langsamer oder unregelmäßiger Problemlösung, Buchungsproblemen und vereinzelten Berichten über fehlende Gegenstände.

Ähnliche Gästebewertungen

6

Grace Jennifer

19. Aug. 2025

·

Aufenthalt für 4 Nächte

Everything was great except for the staff in the dining area. The woman in charge there was consistently rude to us every morning during breakfast throughout our stay. She would really benefit from additional customer service training.

2

Ammar

2. Okt. 2024

·

Aufenthalt für 2 Nächte

I had my electric toothbrush stolen from my room, no one had access apart from hotel house keeping staff. I reported the issue to the manager, Pete, he was very passive and doesn't care. Really stay away, many good hotels around.

8

Lisa

10. Dez. 2024

·

Aufenthalt für eine Nacht

Convenient to get to the O2 - parking opposite but not clear signage and we received a parking ticket even though paid for parking Staff at breakfast were very short tempered and rude at times. staff at reception and bar were lovely

10

Mark

5. Okt. 2025

·

Aufenthalt für 2 Nächte

Great staff. Friendly polite and helpful

8

Nick

24. Apr. 2023

·

Aufenthalt für eine Nacht

Somewhat frustrating to be told you can check in early & your room is available at an agreed time, to find out that it's not when you arrive and you have to wait for it to be available- as well as not being told there is an extra charge for it being ready early! We were promised and are still waiting for a refund on the extra charge. Also, the people next door were traveling early in the morning and were very noisy and woke us up.

10

Jemma

1. Nov. 2025

·

Aufenthalt für 2 Nächte

Lovely breakfast, speedy service at check in, we arrived early and our room was already ready.

10

Jake

15. Juni 2025

·

Aufenthalt für 2 Nächte

Fantastic service from start to finish. Rooms clean and spacious and staff very helpful. Breakfast was delicious.

10

kieron

4. Aug. 2025

·

Aufenthalt für eine Nacht

First class service Lovely people on reception including Mula who was so delightful to us all Thoroughly recommend this hotel Great value Great Breakfast and very clean Kieron and guests

8

Abraham

6. Jan. 2024

·

Aufenthalt für 2 Nächte

I booked 2 rooms and ended up being placed on floor 4 and floor 7. Before arriving, I called and I was told my request to be on the same floor will be looked at. Upon arrival, I was told this is not going to be possible, and that the manager who picked up the call could have done it at the time, but they didn't.

2

Rebecca

10. März 2025

·

Aufenthalt für 2 Nächte

Staff are THEIFS and LIARS. Items stolen from room and reception “guarantee” staff don’t take them as the staff are searched! Lie to you repeatedly. Customer service is awful. Would give it a miss.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Günstig gelegen für die ExCeL, die DLR und den London City Airport; die O2 Arena und das Stadtzentrum sind mit öffentlichen Verkehrsmitteln erreichbar. Das unmittelbare Umfeld bietet nur begrenzte Gastronomie und kann im Vergleich zum Londoner Stadtzentrum nachts etwas isoliert wirken.

Ähnliche Gästebewertungen

10

KAM WING

17. Feb. 2025

·

Aufenthalt für 9 Nächte

Very nice hotel with free beautiful breakfast. 5 min walk to St. Albert DLR station. If u download the subway map app, u can easily go to anywhere using subways and trains. I strongly recommend this hotel

10

Patrick

25. Apr. 2024

·

Aufenthalt für 5 Nächte

Good hearty breakfasts to be had here, nice way to start the day. Rooms and facilities OK, clean. Can walk to the underground and to the Excel center

10

Marie

14. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.

8

Michelle

9. Nov. 2025

·

Aufenthalt für 2 Nächte

Fantastic location for the 02 and close to the DLR - staff were friendly , breakfast good. Spacious rooms and comfortable beds . Hair dryer and iron in room - toiletries provided although our shower gel was empty . NB - Be aware of early morning planes taking off .

10

Victoria

11. Juli 2025

·

Aufenthalt für 2 Nächte

Super close to Excel

10

Simon

7. Juni 2025

·

Aufenthalt für eine Nacht

Really enjoyed our one night stay in this hotel. It is opposite London City airport so is not a central London hotel but is very well served by public transport, being near to Royal Albert and Prince Regent DLR stations. We travelled to a concert at the London Stadium in Stratford and found it an easy journey (c. 30-40 mins to Stratford station). Our room was surprisingly large and was very clean (as were all the public areas). Room had a decent shower room, a lovely comfy queen bed, a desk, an armchair , a wardrobe, drawers, a safe, tea and coffee making facilities, an ironing board and iron, a TV and lots of plug sockets and a couple of usb points. Great blackout curtains. Also very quiet - no noise from the other rooms or the outside which was great. Our room was at the far side of the hotel. The hotel has a 24 hour bar - great for returning after a night out. Reasonably priced drinks (for London). There seemed to be a Chinese restaurant across the road. The complimentary breakfast was perfectly adequate - we got there at 10 on Saturday morning and there was loads of spaces to sit. Hot food, pastries, bagels, bread for toast, fruit, yoghurt, preserves, coffee machine and fruit juice machine (this appeared slightly watered down but tasted fine). All the staff we encountered were very friendly. We would definitely stay here if we were this way again again.

10

Natasha

13. Aug. 2025

·

Aufenthalt für eine Nacht

Perfect location and price after visiting the o2 for a concert. Would 100% stay again

8

Patricia

14. Aug. 2023

·

Aufenthalt für 6 Nächte

Overall experience was good, I would recommend this location if you are only looking for a basic place to stay. They have a good selection for breakfast which is included… Be prepared to ride the tube, DLR Line or use an Uber to go anywhere, it’s far from anything that you want to do, or places to visit in London (city area). It’s about 10-15 minutes walk from the hotel to the tube, I would not walk alone or at night in the area. Not a commercial or residential area, so very little activity. Patricia & daughters.., 8/2023 U.S.A

8

Brock

18. Aug. 2025

·

Aufenthalt für 3 Nächte

It’s a good place to rest your head, everything is clean and well taken care of. If you are staying here for the London excel then be aware it’s in a weird location and can be difficult to find especially at night when transit becomes less available!

10

Alvaro

22. Juli 2025

·

Aufenthalt für eine Nacht

Great location for London City Airport

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das kostenlose Frühstück wird oft für seine Vielfalt und sein Preis-Leistungs-Verhältnis gelobt, wobei die Waffeln ein Highlight sind. Wiederkehrende Beschwerden betreffen überfüllte Servicebereiche, unzuverlässige Kaffeemaschinen, manchmal kalte oder durchschnittliche Speisen und begrenzte Unterstützung für spezielle Ernährungsbedürfnisse; für das Abendessen stehen hauptsächlich Speisen an der Bar zur Verfügung.

Ähnliche Gästebewertungen

8

Roy

23. Aug. 2024

·

Aufenthalt für 2 Nächte

Good Hotel with a lovely room and comfortable bed. But the breakfast restaurant was chaos two coffee machines both out order dirty crockery not cleared and far to many guests trying to get served needs a manager to sort it out.

10

Laura

16. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, friendly staff, excellent breakfast

4

Ashkan

4. Jan. 2025

·

Aufenthalt für 3 Nächte

The water drainage in the shower was severely impaired, causing the water to drain very slowly. The second bed, a converted armchair, was in extremely poor condition and completely sagging. The breakfast was an absolute disaster – I have never experienced anything like it before. We had to wait in a long queue, and there were no available tables, so we had to eat standing up. The selection was extremely limited: only croissants, a single type of cheese, and very foul-smelling bacon. That was it. From the second day onwards, we decided to skip breakfast entirely.

6

Lorray

9. Nov. 2025

·

Aufenthalt für eine Nacht

The bed was noisy - lots of springs made noise when moving in night and wasn't very comfortable. The breakfast was not great either, the room was crowded with tables and it was difficult to move though. As a person with coeliac, i won't come back. the chef was completely disinterested in helping me work out what could it and challenged me on my knowledge on my own medical confition

8

Sarah

2. Aug. 2025

·

Aufenthalt für 3 Nächte

Room was spacious, clean and very comfortable, but breakfast was only so so. Lots of choice, but quite poor quality.

8

Pam

5. Mai 2023

·

Aufenthalt für 7 Nächte

Nice hotel - close to the train station. I would stay here again however I would make sure to go down for breakfast early. The area to get the food and drinks can get very congested. This makes it difficult to even get a cup of coffee, let alone make a waffle or toast. You begin to think it might be easier to leave the hotel to get breakfast rather than get caught up in breakfast traffic jam.

4

elaine

30. Nov. 2025

·

Aufenthalt für 3 Nächte

We stayed 3 nights first night we came back late and room was freezing we put the heating on and went to bed was cold all evening , following night the same next Day we came back earlier so called reception a lady came up and put it in and checked settings told us would take 15 mins still nothing she came up again and told us they had done something down stairs so should park again she reset it nothing we then called down as freezing asked for an extra quilt they rang back and said only had a flat sheet !! Then she came up with a quilt . Then over an hour later around 930pm we started getting a peep we called again she came up and turned it off completely in room said she would speak to her colleague to put it back in in 2 hours even tho wasn’t working she said she would log with maintenance said did we want to move rooms but it was late and our last night she told us to speak to reaction in check out which we did they fobbed us off saying there was no duty manager on ?!? Really . Breakfast was cold we init went down first day then tried second day still cold so init had a drink and ate for . I know included but poor . We feel very unsatisfied with what we paid and being cold surely Hampton by Hilton this isn’t your normal standards . Won’t be recommending didn’t get resolved poor stay .

10

David

29. Nov. 2025

·

Aufenthalt für 3 Nächte

Spacious clean rooms. The breakfast had something for everyone. Very good choice

10

Gordon

6. Nov. 2025

·

Aufenthalt für 3 Nächte

Room was nice, breakfast was spectacular, beds were comfortable, shower was fantastic

10

Dominic

29. Jan. 2025

·

Aufenthalt für 2 Nächte

The breakfast was amazing and I loved the waffle maker, especially that it timed itself for the perfect waffle. Every single member of staff was amazing. They were professional, polite and so helpful. The bed was extremely comfy. The room was a nice size with good AC and the check in was really easy. I booked on hotels.com and when I entered the same email on the Hilton app, the booking was already there. Whilst I would have preferred a better dinner menu, the food was good. Every detail throught the stay was thought out and it was miles better than the other hotels i'd stayed in around the area.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	108 $
Februar	136 $
März	218 $
April	155 $
Mai	178 $
Juni	164 $
Juli	224 $
August	126 $
September	219 $
Oktober	183 $
November	194 $
Dezember	149 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $278	21 $135	22 $192	23 $307	24 $307
25 $137	26 $116	27 $135	28 $136	29 $136	30 $125	31 $136

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $136	2	3 $498	4 $498	5 $153	6 $128	7 $157
8 $104	9 $111	10 $247	11 $209	12 $148	13 $153	14 $205
15 $167	16 $283	17 $300	18	19 $356	20 $146	21 $391
22	23	24 $286	25 $286	26 $125	27 $167	28 $217
29 $115	30 $121

Hampton by Hilton London Excel

Preise für Hampton by Hilton London Excel

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 2 Einzelbetten, barrierefrei

Familienzimmer, Mehrere Betten, barrierefrei

Zimmer, 1 Queen-Bett

Familienzimmer, 1 Queen-Bett und Schlafsofa

Zimmer, 1 Queen-Bett, Eckzimmer

Zimmer, 1 Queen-Bett, barrierefrei

Familienzimmer, Mehrere Betten

Zimmer, 2 Einzelbetten

Gästebewertungen zu Hampton by Hilton London Excel

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