Name: The Stuart Hotel, Derby City Centre, Sure Collection by Best Western
Address: 119 London Road, Derby, Derbyshire (comté), GB
Price range: 47 $US–160 $US per night
Rating: 7.18

Ce qu'en disent des voyageurs

Les avis sur The Stuart Hotel, Sure Hotel Collection by Best Western, soulignent le personnel serviable et accueillant ainsi que l'emplacement pratique à proximité de la gare et du centre-ville. De nombreux clients apprécient le bon rapport qualité-prix et les lits confortables, malgré un confort généralement simple.

Les inconvénients fréquemment mentionnés incluent des chambres et des salles de bains vieillissantes, des douches petites ou peu puissantes avec des problèmes occasionnels d'eau chaude, une isolation phonique médiocre et le bruit de la circulation, ainsi qu'une connexion Wi-Fi parfois aléatoire. La propreté et l'entretien sont variables : certains signalent la présence de moisissures, de poussière et de meubles usés, tandis que d'autres font état de séjours propres. Le stationnement est principalement assuré par NCP (payant) ou est limité. Le petit-déjeuner et la nourriture sont souvent salués, bien que certains aient constaté un choix limité, des goulots d'étranglement au niveau des sièges et un service lent au bar ou au restaurant. Dans l'ensemble, attendez-vous à un établissement économique et bien situé, doté d'un personnel remarquable, mais avec des chambres de qualité variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : le stationnement est principalement payant (NCP) avec un nombre limité de places, et des travaux en cours ont causé des nuisances sonores matinales pour certains.

Avis de voyageur à ce sujet

8

Kathleen

11 juin 2023

·

A séjourné 1 nuit

The hotel was clean, though the bathroom could do with refurbishment. Staff were friendly and helpful. Parking payable in the horel at a duscounted rate.

6

Damith

28 mai 2024

·

A séjourné 1 nuit

The property is conveniently located within walking distance of Derby city centre. NCP car park is located behind the hotel.

6

Angela

16 févr. 2024

·

A séjourné 1 nuit

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

6

Richie

17 oct. 2024

·

A séjourné 4 nuits

Shower has poor pressure Shower curtain stained and smelt Car park is NCP. No discount from hotel and very little parking

6

Simon

29 mai 2025

·

A séjourné 2 nuits

Good spot if you want to stay in Derby...... Very Corporate focused, parking is payable

2

ian

5 mars 2024

·

A séjourné 1 nuit

At about 7.45 for an hour building work on the new tesco shop within the hotel started. There was no reason this could not have started later. I complained to the girl on the desk (she was fine it was not her fault) and she said next month when you come ask for a room on the far side of the hotel.This should have been offered when we arrived. Maybe next month we will book into a hotel that puts its guests first

8

Jacqueline

25 sept. 2024

·

A séjourné 1 nuit

Good location and parking. Bathroom was a bit tired and no handles to get in and out of the shower

8

Aimee

16 mai 2024

·

A séjourné 1 nuit

The staff at the hotel are excellent, really friendly and helpful. There is parking onsite which is reasonably priced at £4.95 for 24 hours. The hotel itself is ok however in need of some investing and a revamp. The rooms are basic with the furniture showing a lot of signs of age and general wear and tear.

8

Michael

7 juil. 2023

·

A séjourné 2 nuits

Paid for two nights parking. First night okay but second night car park was full. Only space available was next to the bins in a non designated area. Overall accommodation was okay in a pleasant area only a short walk from the city centre.

6

Jason

22 juil. 2024

·

A séjourné 2 nuits

Very small rooms, limited parking.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est variable ; plusieurs clients mentionnent des salles de bains moisies, de la poussière et des moquettes tachées ou des meubles usés, tandis que d'autres ont trouvé des chambres propres.

Avis de voyageur à ce sujet

6

anna

12 nov. 2023

·

A séjourné 1 nuit

We had an extremely comfortable stay with two single beds – they were amazing! Though it was just for one night, the location was great, close to town. The bedding was nice and clean. However, the bathroom was disappointingly dirty, with visible mold and limescale. A thorough cleaning, including the shower mat, is needed. Consider sharing this feedback for improved cleanliness standards. 🏨

4

Richard

3 nov. 2025

·

A séjourné 1 nuit

firstly we had no toilet paper in the bathroom on arrival had to ask reception for some second the room had a strong alcohol smell like they had been a spillage on the carpet it was damp third the immensely filthy dusty boards and around windows that aggravated my wife's asthma through night I don't this is adequate for such a lovely hotel and lets it down just letting you know our concerns

4

Michelle

26 févr. 2024

·

A séjourné 2 nuits

I booked several rooms for work and all of the rooms were very similar. The bedroom we mainly ok, but the bathrooms were old, very tired, in desperate need of refurbishment. Parts of my bath had worn away, tiles were cracked, holes around the bathroom Suite fittings, and generally not very nice. A dirty towel from a previous guest was left hanging up behind the door. The walls are very thin, I could hear everything from the adjoining room. Another colleague had water pouring in by the closed window as it was raining all night. The beds were fairly comfy and breakfast was good.

4

Wendy

11 août 2025

·

A séjourné 2 nuits

Rooms need a proper dusting other than that no complaints.BREAKFAST was a fiasco. The hotel has sold most of it restaurant/breakfast room to tesco so they do not have adequate table/seating area available for amount of guests. We had to wait for a table on sunday over half an hour

6

Debbie

2 sept. 2023

·

A séjourné 1 nuit

Good location clean room! However the cupboard was half full of broken fans and spare lights. Telephone line was not working and bath broken on the side panels. Bath seal needs changing to combat mould. Apart from that the room was clean and presentable and the staff were extremely helpful and friendly.

6

Rebekah

13 sept. 2024

·

A séjourné 1 nuit

A good stay for the price. The room was not fully dusted and the rooms were outdated but clean sheets and towels - comfy bed.

8

Carole

1 déc. 2025

·

A séjourné 2 nuits

Clean spacious room, lovely staff

6

Stephanie

21 août 2024

·

A séjourné 2 nuits

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

8

Cathy

23 mars 2025

·

A séjourné 2 nuits

Hotel was clean and staff were friendly, only thing that let it down for us was, we had no hot water during our stay.and there was noise disruption from people in the rooms near by on our first night.

6

Paul

22 févr. 2024

·

A séjourné 3 nuits

I was staying in a room on the 3rd floor which was not at all a problem to me although all the floor boards and stairs were very noisy when walked on, especially at the still of night. The carpet was so threadbare in the room you could see the flooring underneath. There was mould and dirt thou out the whole of the bathroom and shower and the room with contents was very dated apart from the up to date “smart” to. The water way hot enough to have a shower but no water pressure so it just trickled out. I ate at the hotel over my 3 night stay and the quality of food was very good and an enjoyable meal. All the staff I encountered were courteous, kind, polite and friendly being a credit to the hotel. I think the hotel needs tlc and decorating Paul

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont vieillissantes et varient en taille et en confort. Beaucoup soulignent la petitesse des cabines de douche, la faible puissance ou l'irrégularité de l'eau chaude, une mauvaise isolation phonique et le bruit de la circulation. Les lits varient de confortables à affaissés ou constitués de deux lits simples rapprochés, et le Wi-Fi peut être instable.

Avis de voyageur à ce sujet

2

David

11 sept. 2025

·

A séjourné 2 nuits

The mattress had no springs, complained, nobody cares. The bathroom was really basic with a trickle of a shower. Hotel needs seriously updating. Thin walls and windows so you can hear everything in the other rooms.

6

Anthony

21 oct. 2024

·

A séjourné 1 nuit

So I booked a executive room which was supposed to have a double bed instead I got 2 single beds pushed together with 2 sungle mattresses well im sorry thats not a double bed if I was to purchase a double bed from a shop I woudnt expect 2 single beds with 2 mattresses I would expect a double bed with a double mattress so I was very disappointed about that waking up in the middle of the night with a crack in the middle of the bed were the 2 mattresses have parted so not happy at all when I mentioned it to the reception the next she wasnt really bothered so I wont be staying there again!!! 😡😡😡😡

8

Ian

28 mai 2024

·

A séjourné 2 nuits

Staff were wonderful, but we had an executive room that was in a poor state of repair to the point that the fire safety information had to be reattached to the door. The list of defects were really high from holes in the carpet mismatched furniture door strip on the bathroom door coming off to name only a few. If this was an executive room the mind boggles what the standard room must be like.

8

Vincent

15 sept. 2025

·

A séjourné 2 nuits

Great location close to transport links, a Tesco Express and Derbion mall. Also clean and comfortable. The walls however are 'paper thin'.

6

Dean

15 nov. 2025

·

A séjourné 3 nuits

Room was dated however warm and comfortable

6

charlesj

28 juin 2024

·

A séjourné 1 nuit

The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.

6

C J

9 avr. 2025

·

A séjourné 1 nuit

Room was small & very stuffy. Stains around room fixtures & damage to carpet. Cold bathroom. The bar was also the main reception desk. Staff were friendly though & not the worst place in Derby to get your head down for the evening.

6

Stephen

1 févr. 2023

·

A séjourné 1 nuit

Well located for city centre, football and train station. Very much a 3 star hotel so no frills. Room was OK but furniture very tired and probably should be renewed. Bathroom looked OK but the shower was never hot, even though the basin tap was scalding. This hotel is ok as a one nighter, but not sure I would want to stay longer.

6

Anita

2 mai 2023

·

A séjourné 1 nuit

Overall not bad at all and good value for money. However, the standard double room was very small as was the shower cubicle. Better suited to being a single toom.

8

Carol

22 avr. 2024

·

A séjourné 1 nuit

Hotel was good but room let down by size of shower. It was very tiny and you struggle to turn around in it

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement amical, serviable et professionnel à la réception et au service d'étage, bien que certains clients aient signalé des erreurs de réservation ou de répartition des chambres, ainsi qu'un service inégal au bar/restaurant.

Avis de voyageur à ce sujet

10

Kyle

13 nov. 2025

·

A séjourné 1 nuit

Very nice staff

6

Anthony

21 oct. 2024

·

A séjourné 1 nuit

So I booked a executive room which was supposed to have a double bed instead I got 2 single beds pushed together with 2 sungle mattresses well im sorry thats not a double bed if I was to purchase a double bed from a shop I woudnt expect 2 single beds with 2 mattresses I would expect a double bed with a double mattress so I was very disappointed about that waking up in the middle of the night with a crack in the middle of the bed were the 2 mattresses have parted so not happy at all when I mentioned it to the reception the next she wasnt really bothered so I wont be staying there again!!! 😡😡😡😡

4

Joshua

29 avr. 2024

·

A séjourné 2 nuits

I recently stayed at this hotel over the past weekend and unfortunately, my experience was far from satisfactory. Upon arrival on Friday evening, I was allocated a room which had not been cleaned from a previous stay.l. The real frustration came when I discovered a major room assignment mix-up. Despite being assigned room 246, the reception had no record of me in that room. It turned out they had given me the wrong room when I was moved, causing confusion for both myself and other guests. This led to a situation where guests who were supposed to be in my room were left waiting in the lobby, while my belongings were in their room. Additionally, despite paying for parking, finding a spot was a nightmare upon my return on Saturday evening and only one very tight space was available upon arrival. This level of disorganisation and lack of communication is unacceptable for any hotel, and it seriously impacted the overall quality of my stay.

6

Melanie

29 mars 2024

·

A séjourné 1 nuit

Check-in wasn't a smooth process as the hotel did not have any record of my booking on their system since it had come from Expedia. Took a while to get resolved. Room was fine but I was given ground floor rather than first floor as I'd requested when asked. Made the best of it as it was just one night but would have preferred an easier check-in.

10

Philip

5 oct. 2025

·

A séjourné 1 nuit

Staff are nice, kind and helpful

10

Samuel

20 avr. 2025

·

A séjourné 3 nuits

More than I expected. Exceptional service from the receptionist and other staff.

8

Carole

1 déc. 2025

·

A séjourné 2 nuits

Clean spacious room, lovely staff

6

Stephanie

21 août 2024

·

A séjourné 2 nuits

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

10

Philip

12 nov. 2025

·

A séjourné 1 nuit

The Manager is a star and a credit to your company

8

Chris

24 juil. 2024

·

A séjourné 2 nuits

Very nice 5 days stay. Staff were excellent - friendly, professional & very helpful.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour le centre-ville de Derby, la gare et Pride Park, bien que certains signalent le bruit de la circulation provenant de la route à proximité.

Avis de voyageur à ce sujet

10

Ian

6 mars 2023

·

A séjourné 1 nuit

Allowed me to check in early. Very convenient for station and a short walk to Pride Park.

8

Vincent

15 sept. 2025

·

A séjourné 2 nuits

Great location close to transport links, a Tesco Express and Derbion mall. Also clean and comfortable. The walls however are 'paper thin'.

10

Roberta

7 nov. 2024

·

A séjourné 2 nuits

The hotel is 5 minutes from the station and shops. Having Tesco express next to the place is very handy. Room was very clean and tidy Breakfast had a vast selection of products and dairy free alternatives ( on demand ) Staff was super friendly and happy to help, keeping our luggages after check out

6

charlesj

28 juin 2024

·

A séjourné 1 nuit

The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.

10

Nikolas

15 oct. 2023

·

A séjourné 1 nuit

Good location

8

richard

6 août 2023

·

A séjourné 2 nuits

A bit tired in places but ticks the boxes for convenience, value for money and comfort

8

YI

6 oct. 2024

·

A séjourné 1 nuit

Very good location close to the railway and friendly staff. Good value for money.

8

Michael

7 juil. 2023

·

A séjourné 2 nuits

Paid for two nights parking. First night okay but second night car park was full. Only space available was next to the bins in a non designated area. Overall accommodation was okay in a pleasant area only a short walk from the city centre.

8

A J

3 août 2025

·

A séjourné 1 nuit

The staff were lovely and very welcoming. The beds were comfortable and the breakfast was very good. Some of the carpets and furniture were a little shabby, which is a shame as the hotel was good otherwise. It's in a handy location too.

8

Jeffrey

16 avr. 2025

·

A séjourné 1 nuit

Convenient location to train station

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et la nourriture reçoivent souvent des éloges pour leur qualité et leur rapport qualité-prix, mais certains clients ont été confrontés à un choix limité, à un manque de places aux heures de pointe et à un service lent ou inattentif.

Avis de voyageur à ce sujet

8

carolyn

13 sept. 2023

·

A séjourné 1 nuit

For the price it was good,could do with a bit of tlc in certain areas, breakfast very tasty

4

Wendy

11 août 2025

·

A séjourné 2 nuits

Rooms need a proper dusting other than that no complaints.BREAKFAST was a fiasco. The hotel has sold most of it restaurant/breakfast room to tesco so they do not have adequate table/seating area available for amount of guests. We had to wait for a table on sunday over half an hour

8

Mark

11 juil. 2025

·

A séjourné 1 nuit

A good location. Good food. Nice clean comfy room.

10

Lisa

9 oct. 2024

·

A séjourné 1 nuit

Staff were very friendly and a great breakfast.

6

Angela

16 févr. 2024

·

A séjourné 1 nuit

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

10

Roberta

7 nov. 2024

·

A séjourné 2 nuits

The hotel is 5 minutes from the station and shops. Having Tesco express next to the place is very handy. Room was very clean and tidy Breakfast had a vast selection of products and dairy free alternatives ( on demand ) Staff was super friendly and happy to help, keeping our luggages after check out

8

Kayleigh

28 août 2023

·

A séjourné 1 nuit

Breakfast was amazing and a very good standard. Bed was extremely comfortable and had a good nights sleep.

6

Stephanie

21 août 2024

·

A séjourné 2 nuits

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

8

A J

3 août 2025

·

A séjourné 1 nuit

The staff were lovely and very welcoming. The beds were comfortable and the breakfast was very good. Some of the carpets and furniture were a little shabby, which is a shame as the hotel was good otherwise. It's in a handy location too.

10

Ian

15 déc. 2024

·

A séjourné 1 nuit

Very clean, friendly staff, amazing breakfast 2 minutes walk into town

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	69 $US
février	68 $US
mars	74 $US
avril	68 $US
mai	71 $US
juin	87 $US
juillet	77 $US
août	70 $US
septembre	78 $US
octobre	72 $US
novembre	72 $US
décembre	72 $US

di	lu	ma	me	je	ve	sa
1 $47	2 $60	3 $90	4 $81	5 $57	6 $58	7 $72
8 $47	9 $64	10 $91	11 $82	12 $57	13 $54	14 $67
15 $47	16 $60	17 $84	18 $83	19 $57	20 $53	21 $72
22 $47	23 $62	24 $79	25 $80	26 $57	27 $53	28 $72
29 $47	30 $60

The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Prix pour The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre Standard, 1 lit une place, non-fumeurs

Chambre Standard, 2 lits une place, non-fumeurs

Chambre Exécutive, 1 lit double, non-fumeurs (with Sofabed)

Chambre Standard, 1 lit double, non-fumeurs

Chambre Standard, 1 lit double, non-fumeurs (Cozy Room;Small Room)

Avis des voyageurs sur The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $160	22 $71	23 $56	24
25 $47	26 $59	27 $77	28 $82	29 $62	30 $53	31 $72