Name: Palm Boutique Hotel
Address: Ahmed Bin Usayb Street , Al Naeem District, Jeddah, Saudi Arabia, Jeddah, Makkah Province, SA
Price range: US$38–US$61 per night
Rating: 7.8

What guests think

At Palm Boutique Hotel, travelers describe a convenient base near shops and the airport, with budget-friendly, generally spacious rooms, though overall experiences vary; some guests were pleased with their stay, while others noted areas that could be improved.

Several reviews report strong musty or cigarette odors, dirty bathrooms, and recurring shortages of towels or missed cleanings. Staff feedback is split between friendly, helpful service and complaints about rude or unhelpful reception, plus inconsistent help with arranging taxis. Guest rooms can feel dated, with several reports of broken fittings and other maintenance issues. Expect a basic, value stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

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Cleanliness

Cleanliness feedback is mixed: several guests cite strong musty or cigarette odors and dirty bathrooms, while others found rooms very clean. Housekeeping lapses recur, including missed cleanings and frequent shortages of towels.

Related guest reviews

6

Andrea

22 Apr 2025

·

Stayed 3 nights

Room never cleaned in 3 days, no towels when we arrived

4

summar

13 Dec 2024

·

Stayed 2 nights

Property is very outdated. Smelled sooo badly of DETOL. Me and my whole family have severe allergies and we were sick for the whole two days. Booked a two room suite and there was no towels or extra blankets or tissue boxes. There was one roll of toilet paper in the bathroom and one bathroom with none. Bed was extremely old and uncomfortable. Carpet dirty and smelly.do not recommend

6

s

31 Jan 2025

·

Stayed 1 night

I liked the size of the suite and the toiletries provided. Location was good close to many restaurants, malls and the airport. Did not like the overwhelming musty, cigarette smoke smell throughout the hotel and rooms, cleanliness was not bad but could be better

2

Shuhal

1 Jan 2026

·

Stayed 1 night

Damp smell, leaking bathroom, many parts i.e. handles, doors, locks broken.

10

Katrin

18 Feb 2025

·

Stayed 1 night

Great for price, super clean and friendly staff

2

Qamar

9 Aug 2024

·

Stayed 1 night

Washrooms were terrible and dirty.

6

Nasreen

1 Aug 2024

·

Stayed 2 nights

Not so cle

2

Shaker

7 May 2022

·

Stayed 1 night

Very bad experience, so dirty and no hot water in the bathroom and when take a shower the whole floor got wet, smell very bad and bad reception guy

6

Tabinda

15 Jun 2025

·

Stayed 1 night

The room stunk of mold and smoke. The service was not great. I asked reception if they can call a taxi for us, because we had an early morning flight. The receptionist said they can't call Taxi. We have to go out on the street and look for Taxi.

10

Onisa

24 Jun 2024

·

Stayed 1 night

It was clean

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Rooms

Many reviews note spacious, comfortable suites and good value. Others describe dated rooms with maintenance problems such as broken fittings.

Related guest reviews

10

Clara

14 Nov 2023

·

Stayed 1 night

The room was very spacious and affordable. The hotel is coveniently located 15 minutes from the airport and from the Red Sea. The staff was kind and courteous.

6

shariq

3 Dec 2024

·

Stayed 1 night

Rooms are comfortable but staff does not speak English and there were no towels in bathrooms

6

s

31 Jan 2025

·

Stayed 1 night

I liked the size of the suite and the toiletries provided. Location was good close to many restaurants, malls and the airport. Did not like the overwhelming musty, cigarette smoke smell throughout the hotel and rooms, cleanliness was not bad but could be better

2

Shuhal

1 Jan 2026

·

Stayed 1 night

Damp smell, leaking bathroom, many parts i.e. handles, doors, locks broken.

2

abdinasir

13 Apr 2024

·

Stayed 2 nights

No towel in the room no entertainment is very poor no tv channels service Hello boring

8

Jamil

31 Oct 2023

·

Stayed 1 night

Reception was good, however batroom standing shower does not have any place to keep soap or shampoo, sink is pooerly design ,splashling water around

10

Amna

23 Aug 2025

·

Stayed 1 night

Good rooms with good staff

6

Asim

16 Aug 2023

·

Stayed 1 night

Spacious rooms. However they had no towels available during my stay. I've travelled a lot of countries globally and never have I experienced a hotel that doesn't have towels! disappointed.

2

Shaker

7 May 2022

·

Stayed 1 night

Very bad experience, so dirty and no hot water in the bathroom and when take a shower the whole floor got wet, smell very bad and bad reception guy

6

nermine

13 Apr 2025

·

Stayed 1 night

When I arrived to the hotel, property was different than what it shown in pictures. They have different branches and these pics belong to another branch.

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Service

Experiences vary widely: many guests praise friendly, helpful staff, while others encountered rude or unhelpful reception. Some report inconsistent help with practical requests like arranging taxis or resolving booking issues.

Related guest reviews

10

Bader

13 Nov 2025

·

Stayed 1 night

Yes the shops were very close to the hotel, and the staff were very good and had good service

10

Ibrahim

30 Dec 2024

·

Stayed 2 nights

The staff at this hotel was super friendly. Muhammad, the receptionist, was friendly, courteous and helpful. The rest of the people working at the hotel were also very helpful and courteous. Definitely going to stay here again the next time im in Jeddah ❤️

2

Murtaza

28 May 2023

·

Stayed 1 night

Not a good service ….

10

Asma

30 Jan 2025

·

Stayed 1 night

The staff, specially the bell boy was super helpful. He helped us get a taxi at 5am when there was no one around to help. He went out his way to do so. The room was super clean, however there was smoke involved which triggered an asthma attack. I would prefer if there was an smoke free option for next time but i will be staying here again

4

Shahana

21 Dec 2025

·

Stayed 1 night

Staff was unhelpful

10

Suhail

26 Sept 2025

·

Stayed 1 night

The loading staff was very friendly and polite but the individual at the reception during day shift was rude and unfriendly

2

Sheikh

18 Jan 2022

·

Stayed 1 night

Horrible! 1st they couldn’t find Hotels.com booking and asked cash payment. I had booked with breakfast but they didn’t get it. They charged me more $50 dollars extra than my original booking. Nothing helps from front receptionist.

10

Manhal

20 Nov 2025

·

Stayed 4 nights

كان كلشي ظريف انبسطنا كتير بالاقامه والخدمه المرتبة و موظفين الاستقبال كانوا جدا لطفاء و متعاونين مشكورين جميعا

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2

Shaker

7 May 2022

·

Stayed 1 night

Very bad experience, so dirty and no hot water in the bathroom and when take a shower the whole floor got wet, smell very bad and bad reception guy

6

Tabinda

15 Jun 2025

·

Stayed 1 night

The room stunk of mold and smoke. The service was not great. I asked reception if they can call a taxi for us, because we had an early morning flight. The receptionist said they can't call Taxi. We have to go out on the street and look for Taxi.

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Location

Widely described as convenient—close to shops, restaurants and malls—with easy access to taxis; multiple reviews note proximity to the airport, and one mentions the Red Sea.

Related guest reviews

10

Bader

13 Nov 2025

·

Stayed 1 night

Yes the shops were very close to the hotel, and the staff were very good and had good service

10

Hazira

20 Apr 2024

·

Stayed 1 night

The hotel is very good we booked executive suite room, very clean and closure to malls, restaurants and many shopping places

10

Clara

14 Nov 2023

·

Stayed 1 night

The room was very spacious and affordable. The hotel is coveniently located 15 minutes from the airport and from the Red Sea. The staff was kind and courteous.

6

s

31 Jan 2025

·

Stayed 1 night

I liked the size of the suite and the toiletries provided. Location was good close to many restaurants, malls and the airport. Did not like the overwhelming musty, cigarette smoke smell throughout the hotel and rooms, cleanliness was not bad but could be better

10

Anna

28 Dec 2025

·

Stayed 3 nights

Yes it was a little distance but we managed with many taxis in the area

10

Zanariah

21 Jan 2024

·

Stayed 2 nights

Friendly and helpful staff. Easy access to other facilities.

8

Aqeel

8 Sept 2023

·

Stayed 1 night

Good value of the money. With in the budget you can’t get anything better than that and it’s close to the airport.

10

Carlos

3 Jan 2025

·

Stayed 1 night

very nice people servicing close to good areas in the city traditional property and well maintain

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Dining

Not enough information in reviews.

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2

Sheikh

18 Jan 2022

·

Stayed 1 night

Horrible! 1st they couldn’t find Hotels.com booking and asked cash payment. I had booked with breakfast but they didn’t get it. They charged me more $50 dollars extra than my original booking. Nothing helps from front receptionist.

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Month	Average price
February	US$51
March	US$48
April	US$40
August	US$36
September	US$34
October	US$47
November	US$41
December	US$47

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $39
20 $38	21 $38	22 $38	23 $61	24 $61	25 $61	26 $43
27 $45	28 $45	29 $45	30 $43

Su	Mo	Tu	We	Th	Fr	Sa
				1 $44	2 $44	3 $44
4 $44	5 $44	6 $44	7 $44	8 $45	9 $44	10 $47
11 $45	12 $45	13 $44	14 $43	15 $43	16 $48	17 $48
18 $43	19 $44	20 $44	21 $44	22 $44	23 $44	24 $45
25 $48	26 $45	27 $48	28 $48	29 $45	30 $44	31 $44

Palm Boutique Hotel

Prices for Palm Boutique Hotel

Monthly average prices

About this property

Location

Room options

Standard Room

Junior Suite, 1 Bedroom

Executive Suite, 2 Bedrooms (Amiri)

Guest reviews of Palm Boutique Hotel

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Palm Boutique Hotel

Prices for upcoming dates