Zamzam Pullman Makkah

Name: Zamzam Pullman Makkah
Address: Abraj Albait Complex, Al Hajlah, Makkah, Saudi Arabia, Makkah, Makkah Province, SA
Price range: US$193–US$400 per night
Rating: 7.4

US$194

/ night

Avg. for September

Select dates to see prices and availability

US$194

/ night

Avg. for September

Monthly average prices

Nightly prices at Zamzam Pullman Makkah average US$163 in the cheapest month (June) and US$650 in the most expensive month (March), based on the last 12 months.

Average nightly price at Zamzam Pullman Makkah by month, last 12 months (USD)
Month	Average price
January	US$318
February	US$433
March	US$650
April	US$184
May	US$169
June	US$163
July	US$181
August	US$196
September	US$194
October	US$235
November	US$277
December	US$358

Most expensive: March (~US$650)

Cheapest: June (~US$163)

About this property

Pamper yourself with a visit to the spa, which offers massages. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Parking
Airport shuttle
Restaurant
Room service
Valet parking
Dry cleaning

Show all

Location

Abraj Albait Complex, Al Hajlah, Makkah, Saudi Arabia

The Clock Towers (0.1 Miles)

Great Mosque of Makkah (0.1 Miles)

King Fahad Gate (0.2 Miles)

Souk Al-Khalil (0.3 Miles)

Well of Zamzam (0.3 Miles)

Maqam Ibrahim (0.3 Miles)

More location info

Room options

Classic Room, 2 Single Size Beds, Haram Courtyard View

Room details

2 Single Beds

Sleeps 3

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Room, 2 Single Size Beds, City View

Room details

2 Single Beds

Sleeps 3

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Room details

2 Single Beds

Sleeps 3

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Junior Suite, 2 Single Size Beds, City View

Room details

2 Single Beds

Sleeps 4

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Room details

1 Extra-Large Double Bed

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Room, 2 Single Size Beds, Haram View

Room details

2 Single Beds

Sleeps 4

398 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Room, 2 Twin Beds, City View (Accessible)

Room details

2 Single Beds

Sleeps 3

398 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Room, 4 Single Size Beds, City View

Room details

4× Single Beds

Sleeps 4

398 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Room 2 Single Beds ( Haram View )

Room details

2 Single Beds

Sleeps 4

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Room details

2 Single Beds

Sleeps 4

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Room, 3 Single Size Beds, City View

Room details

3× Single Beds

Sleeps 4

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Room, 3 Single Size Beds, Haram View

Room details

3× Single Beds

Sleeps 4

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Suite, Multiple Beds, City View (Executive)

Room details

1 Extra-Large Double Bed

and

2 Single Beds

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Junior Suite, 2 Single Size Beds, City View

Room details

2 Single Beds

Sleeps 4

484 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Presidential Suite, 1 King Bed with Sofa Bed, City View (Deluxe)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Room, 2 Single Size Beds, City View

Room details

2 Single Beds

Sleeps 3

398 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Classic Suite, Multiple Beds, Courtyard View

Room details

1 Double Bed

and

2 Single Beds

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Guest reviews

7.4

Good

Based on 23,639 verified reviews

Who stays here?

Business

Couple

12%

Family

69%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Zamzam Pullman Makkah, guests widely praise the excellent location beside the Haram, but note trade‑offs: dated rooms, frequent elevator congestion in the Clock Tower complex, and mixed service that ranges from attentive and accommodating to slow, unresponsive, or chaotic.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Cleanliness feedback is inconsistent, with repeated mentions of damp or musty odors, worn carpets, and occasional pests, alongside reports of well‑kept rooms and strong housekeeping. Rooms feel generally old and in need of renovation; some are spacious with views, but noise and mismatched or partial Haram views occur, and Wi‑Fi can be slow. Breakfast is often plentiful yet repetitive, dinner quality varies, and road access or parking for drivers can be difficult or expensive. Best for travelers who prioritize proximity over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Inside the Clock Tower complex, access relies on multiple public elevators that are frequently crowded, causing delays; signage can be confusing. A few guests report difficult or costly parking and restricted vehicle drop‑off.

Related guest reviews

Amir

15 Dec 2024

Stayed 2 nights

Excellent hotel, hotel or clock tower management needs to fix broken elevators!

Kadeer

5 Nov 2025

Stayed 5 nights

Extremely Disappointing Stay at Pullman ZamZam Makkah My recent stay at the 5-star Pullman ZamZam was extremely disappointing and far below expectations for a hotel of this standard. The check-in process was chaotic and delayed, with reception staff using WhatsApp messages to arrange rooms instead of a proper hotel system. No one explained why it was taking so long, and it was clear the team needed better training on hotel operations and guest handling. The room was in a rundown condition, with old furniture, a poorly maintained bathroom, and no view as advertised, which felt misleading. The lift system was another nightmare — since the hotel is on P11 and shares the building with a public food court on P3 and P4, everyone (including non-guests) uses the same lifts. This caused 20–30 minute delays just to go up or down, which is unacceptable for a 5-star property. The only redeeming part of my stay was the housekeeping team, who were polite, professional, and truly delivered 5-star service. Their friendliness and efficiency stood out amidst an otherwise poor experience. Overall, I strongly suggest management address the check-in process, staff training, lift congestion, and room maintenance, as the current standards do not reflect the Pullman brand or a true 5-star experience.

ZEHRA

30 Oct 2023

Stayed 3 nights

Breakfast No soft drink or soda available. Taxi. They don't allow taxis to come into clock tower, i had to walk, after so much exaustion from travelling and umrah, police of clock tower do not allow except departure and arrival. They treat our taxi driver very harshly and talk very rude I will suggest to get hotel outside to have more freedom. They are indirectly forcing travelers to get hotel taxi.

Haider

23 Oct 2023

Stayed 2 nights

It is part of the clock tower complex and entrance is through the same mall as shared by the other hotels. The elevators are overwhelming and can get crowded quickly.

Kabir

23 Aug 2025

Stayed 2 nights

Close proximity to Al-Haram. Staffs are helpful. Cons: I wish all elevators are straight connected to the ground (lower) level.

Ahmed

12 Sept 2023

Stayed 2 nights

Parking is impossible. It took me 2 hours going in circles to find the hotel entrance for people who are driving. GPS gives wrong directions. Parking with the hotel is very expensive ($80/night), but it is the only thing available.

Hasan

30 May 2024

Stayed 3 nights

Very near to haram but elevator must be long wait

Arshad

24 Nov 2025

Stayed 6 nights

going in and out is difficult .. public elevators is not a good idea to reach the lobby .. waiting time is longer you miss the prayer

Ahmad

1 Dec 2024

Stayed 1 night

My experience at Pullman ZamZam was excellent overall. The only improvement I would suggest is updating their navigation address online for guests who plan to drive to the hotel. After navigating through heavy traffic for over two hours, Google Maps directed me to the upper level instead of the underground entrance. I eventually had to pay a cab driver to guide me to the correct location. If the navigation details were updated to guide drivers directly to the underground area, it would greatly enhance the guest experience. Other than that, I would highly recommend this hotel without hesitation!

kamran

11 Jan 2025

Stayed 7 nights

Property need renovation. Stayed for 7 night . Elevator needs attention coming from harm. Waiting time to long for going or coming from harm or going for food.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: recurring reports cite musty damp smells, stained carpets, and occasionally bed bugs or cockroaches, while others found rooms acceptably clean. Bathroom upkeep varies and some rooms felt humid.

Related guest reviews

sana

27 Mar 2024

Checked in couple hours ago, called twice reception for washroom cleaning, no one here yet. Very dirty and stinky wash room and bath tub clogged to the point where you can’t put your foot in, all dirty sewage water filling in. Bedcovers also not neat and clean. From the price point, they could have done better, big time disappointment.

Nasima

31 Oct 2025

Stayed 5 nights

Lift service is terrible, hotel needs updating, rooms are not very clean, floor was sticky. Had to ask them to mop.

Sabahat

26 Aug 2023

Stayed 7 nights

there were cockroaches in the room, the toilet looks like it had never been cleaned. there was a constant smell coming from the bathroom so the door needed to be closed all the time. The bathroom roof started leaking like a shower so had to ask them to move us to another room. Every single time I called to get help, either no one will pick up, or i will keep getting transfer or the worse, simply got hung up by the staff. Do not recommend staying in this hotel. Not worth the money

Issar

17 Sept 2025

Stayed 1 night

Toilet was not functioning and nobody fixed it even after calling front desk several times. Avoid this hotel if possible. Furniture was outdated. Windows were dirty and could not see haram clearly.

Abdullah

11 Nov 2025

Stayed 4 nights

Personalet var ikke servicemindet, værelserne blev ikke gjort specielt rene og hotellet var meget slidt i forhold til de antal stjerner det har

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AFZAL

28 Apr 2025

Stayed 3 nights

The classic room with city view and 3 single beds: The bed size was like children bed. No where near a twin bed size. My both rooms gave an odor. In one room the musky smell was so severe that I had to request my room to be changed. No microwave to heat any food. Very inconvenient. Bathrooms were very outdated and in extremely poor condition/nasty. The house keeping was done daily and polite. Location of hotel is convenient. Breakfast was good experience with many choices to pick from. Overall, overpriced considering room conditions. Would not book it next time.

May

20 Feb 2024

Stayed 2 nights

I am very disappointed about my stay at Pullman zamzam It wasn’t a pleasant experience. The reception staff were very rude not helpful and needs a lot of training to deal with customer. My room was extremely outdated with moody and misty smells and has no partially Haram view as I requested with extra charge. I requested exchange rooms 3 times the reception workers told us they have a lot of customers they have no room to accommodate them ( basically they have no time for my complaint) and the manager was never available.

Saman

16 Oct 2023

Stayed 5 nights

Although it's a 5* hotel, the conditions of the rooms are of a 3*hotel. The bathroom needs major renovating. The room smelt of urine and looked very dirty. I did not feel comfortable walking bare foot in the room. The room had no lighting apart from 4 lamps. It was very hard to see especially when dark or when there was no sunlight. On the other hand, the hotel lobby itself is nice. The staff are friendly. We had breakfast included in our package - it was good. The area is very convenient however, the lifts take time coming up and down going to the Haram however, lifts in the hotel are quick. You need to leave early to attend prayers on time. AC was very loud. The small kitchen was not needed and if people require rhis, there should be separate rooms for people who require this. The hotel should have smaller rooms for 2 people. Not worth the price we paid. We won't be staying here again.

Muhammad

27 Oct 2025

Stayed 5 nights

The noise from the neighbours is very loud and can be heard all the time. The cleaning service is slow and didn't clean the room properly. Breakfast is crowded.

K M

12 Dec 2024

Stayed 2 nights

I was there for two nights. The second night I got terrible bed bug bites. That was really bad. They should really improve the cleanliness of their rooms and make sure there is no bed bugs or cockroaches. The amount of money they charge for their rooms would be justified if there were no bed bugs! Food is good quality and the staffs are mostly good and helpful. Another issue was: I paid for haram courtyard view room but I received a room without the haram view. So they should have charged me less for not giving me the right type of room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often dated with worn furniture and small, aging bathrooms; maintenance issues and noise are reported. Some units are spacious with views, but promised Haram views are sometimes only partial, and Wi‑Fi can be slow.

Related guest reviews

Ratin

11 Aug 2025

Stayed 5 nights

Room condition is so bad this is old room

Mohamed

9 Nov 2024

Stayed 3 nights

Very good stay, only disappointed with the fact that we booked rooms with partial Kaaba view but we did not have any view of it.

Yetkin

7 Feb 2026

Stayed 6 nights

Personel nazikti. Duvarlar ses geçiriyordu. Konuşmalardan rahatsız olduk.

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Atif

2 Nov 2025

Stayed 2 nights

This is no value for money place. stayed their for 2 nights but paid a lot. Toilets and other parts of the room need serious upgrade. As promised Haram view was not a full view but a partial side view.

Syed

2 Nov 2025

Stayed 3 nights

We booked 2 rooms for 3 nights with 3 twin beds in each room City View. The rooms and bathrooms need a real upgrade. For the half price, their Madina one has the upgraded and very spacious and nicely decorated rooms. If it was not for the location that you get access to haram right from your hotel, there is no fancy thing about it for the price they charge.

Bushra

31 Oct 2025

Stayed 3 nights

We were on the 18th floor, the room was spacious and clean, however you could still hear noise from the outside, I don't know if this was a common for all rooms. There was a small kitchen area in the room to make tea. Bathroom was clean and spacious too with all amenities available. The hotel is super close to the haram, I had read reviews that wait for the lifts were really long, but this is not something that we experienced at all. Staff were friendly and helped anytime we needed anything. The breakfast buffet is large with a nice variety. Overall, amazing experience, I would not hesitate to book here again. Thank you!

Ibrahim

22 Oct 2025

Stayed 2 nights

Massive room with beautiful view. But not many amenities in the room or the bathroom. Breakfast was amazing

aadil

31 Oct 2025

Stayed 2 nights

The location is ideal, the issues i had were, that we were told we can check in from 2pm, but they wouldnt allow us until after 4. the air conditioning was really noisy, so was the fridge. the area outside the room was noisy and our door was not sound proofed. it was disappointing as i had high expectations of this hotel.

Danish

2 Jun 2025

Stayed 4 nights

The Kaaba view was disappointing, and although I requested a different room, they were unable to accommodate the request. Additionally, I wish the room had been renovated—it felt a bit outdated.

Maks

13 Mar 2025

Stayed 10 nights

It was older versions of room, washroom wasn't efficient water dripping on a floor every time you taken Shower, room temperature wasn't manageable too cold or too Hot.got sickness frome it.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful staff and effective managers, but check‑in can be slow or chaotic and calls or requests may go unanswered. Upgrades or fixes sometimes occur after escalation.

Related guest reviews

Sharjeel

24 Aug 2025

Stayed 3 nights

Issue with the room when we checked in and then we talked to the duty manager Mohammad he is very polite and accommodating person he listen our issue and Asked desk staff Ahmad to help us and Ahmad gave us some good options and finally we pay some extra and upgraded to Presidential suite. That is a lovely option as we have Haram view Alhamdulillah. Again thanks for Mohammed and Ahmed for making our stay very comfortable.

Maqdoom

19 Nov 2025

Stayed 3 nights

Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic

Aisha

17 Sept 2025

Stayed 7 nights

Great checkin and great hotel

Henna

16 Apr 2024

Stayed 4 nights

Check in was terrible. Took several minutes to get checked in as it was so busy and unorganised. There were heaps of people waiting by the reception. Staff were not helpful at all. We were not even taken to our room, they just handed the key card and made us make our own way to the room along with us carrying our own luggages. I would not consider this a 5 star establishment at all. We were given no information about breakfast or Wi-Fi. Furthermore, the location and getting into the hotel required 2 lifts of which both taken roughly 20-30 mins to allow yourself back into the hotel as the clock tower is so busy. Meaning the lifts take forever and stop at every floor till you can even make it back to your hotel let alone your room. We were put on the 22nd floor which is the top when i specifically requested a low floor with a baby. An extremely unorganised and manic hotel. Was a very negative experience and did not feel 5 star whatsoever. The phone didn’t work in the room which meant there was so room service help whatsoever. Hardly any clean towels or toiletries given. Overall unhelpful staff and far too busy to be a decent business. I would give this hotel a miss.

Abdul malik

12 Feb 2026

Stayed 6 nights

The front staff was not helpful at all. They keep saying check in at 4pm even though yours indicates 2pm. We had to approach the DM Mr Badr and Mr Mustafa for help who got us checked in within 20mins. Thankful for their help and they should be appreciated for their service

Shabana

23 Feb 2025

Stayed 3 nights

I booked through Expedia my whole Umrah trip for 4 people. Somehow the room that I finally booked was of 3 single beds. I called property and emailed them too but the issue was not solved. When we finally reached there and talked to them, they were very nice and receptive. They upgrade our room and gave us a suite instead. It was first Umrah of my kids and we were staying at Pullman Zamzam for the first time too. This act made our stay memorable and we are now Pullman ZamZam for life. Also their luggage policy is very good and helpful. Haram is right outside the hotel. Breakfast options were great too.

Triviana

2 Apr 2025

Stayed 4 nights

When check in was too slow, so i need wait the line more than 1 hours

Waseem

24 Feb 2025

Stayed 1 night

We had terrible experience stayin in this hotel… no one bother to answer calls at reception. Some staff was excellent but some of them were rude….

Atif

22 Aug 2025

Stayed 5 nights

Best customer service. Very cooperative staff. Especially Muhanad from front desk.

malik

28 Sept 2025

Stayed 3 nights

Shockingly bad service. I injured my foot and requested first aid kit and they did not have plasters. They instead instructed me to go to the pharmacy with bleeding foot myself. I’m paying £300 a night and they could not help source me a bandage or a plaster. This is not what you should expect from a 5 star hotel. Poor.

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AI-generated summary based on recent guest reviews

Location

Exceptional location in the Clock Tower complex steps from the Haram, with direct mall access. Reaching the lobby or street can still take time due to shared lifts and crowds.

Related guest reviews

Akil

6 Jan 2025

Stayed 2 nights

Very close to masjid Al Haram. Had a great stay thank you.

Mohamad

2 Aug 2025

Stayed 2 nights

Located in the clock tower building, so among the closest to the Kaaba. Great shopping in the building itself, self contained, crowded lifts, overpriced, but choices are limited when its comes to accomodation in the area. Rooms could defintely get a make over, bathrooms aged and need attention. Breakfast however was amazing.

Abdullahi

7 Jul 2024

Stayed 3 nights

Good location and convenient

7 Apr 2025

Stayed 3 nights

Very close to Masjid Al Haram

Mohammad

5 Oct 2025

Stayed 4 nights

Breakfast buffet is big with all kinds of options. Rooms are standard, its really close to the haram. Its in the clock tower complex.

muhammad

22 Feb 2025

Stayed 4 nights

Hotel is nicely located just steps away from Haram . Keep in mind that phased renovation is going on for room condition . Rooms towards Haram view or partial view are I guess already renovated and are spacious and nicely done The elevators from ground floor to hotel lobby is time consuming and often crowded however elevators of hotel itself are efficient and enough . Easy pick up and drop off through the -2 floor level Breakfast has large variety but could be improved . Huge food court on 3rd and 4th level catering all sorts of food

ITRET

31 Jan 2025

Stayed 1 night

Location

Ahmad

18 Mar 2025

Stayed 2 nights

Great location

Imtiaz

11 Jan 2025

Stayed 4 nights

Best location,

Izhar

30 Aug 2024

Stayed 6 nights

Excellent location next to the haram

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally large with plenty of options but often repetitive or average; dining rooms can get crowded. Dinner quality and variety are inconsistent, though some staff are commended.

Related guest reviews

Mohamad

2 Aug 2025

Stayed 2 nights

BURCU

16 Jan 2026

Stayed 5 nights

Breakfast and dinner were generally the same. The variety of food was limited, but the taste was average. Room cleanliness at the hotel was good. However, the hotel has a general problem with humidity, mold, and dampness. It was not worth paying this much.

Usman

8 Oct 2024

Stayed 4 nights

For a 5 star hotel, you would expect better. It was an okay experience. We had half board included with breakfast and dinner. Do not recommend it at all at this hotel. The food was almost inedible and was horrible. There were not too many choices and the cusine was veryyy limited. We stayed at zamzam before to but this was the first time we included dinner. Save your money and don't at here. Hotel rooms were good, service was regular. Nothing above and beyond. We have stayed at swisshotel and the food snd service was always better

Hassan

19 Nov 2025

Stayed 2 nights

Anees Ahmed from P13 breakfast restaurant staff was great,He made my stay wonderful!!

Mohammad

5 Oct 2025

Stayed 4 nights

Breakfast buffet is big with all kinds of options. Rooms are standard, its really close to the haram. Its in the clock tower complex.

Ahmed

25 Nov 2025

Stayed 6 nights

Anees ahmed from P13 breakfast was great and made our trip great!

Hammad

25 Mar 2025

Stayed 3 nights

Rooms need renovation but they are nice and clean. The service staff is very nice. The food and beverage selection was great. Very convenient location.

Ahmed

25 Nov 2025

Stayed 1 night

Rooms and breakfast menu need to be improved

Muhammad

27 Oct 2025

Stayed 5 nights

The noise from the neighbours is very loud and can be heard all the time. The cleaning service is slow and didn't clean the room properly. Breakfast is crowded.

Jesika

29 Apr 2025

Stayed 4 nights

Great service. Buffet breakfast is amazing. Lots of items

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AI-generated summary based on recent guest reviews

Mohammed

2 weeks ago

Stayed 3 nights

It was a beautiful , clean , spacious and organized place to live. Breakfast was really good!! Specially very close to the Haram ,which is very helpful if you have any elderly person with you.Inshallah we will choose that again!! Highly recommended!

Kazi

3 weeks ago

Stayed 1 night

Clean room and very convenient

Qayoom

3 weeks ago

Stayed 8 nights

Breakfast was ok Elevators were terrible they seriously need to work on that pretty much everyone was confused by the way have their elevators Location was great management were great and helpful specially since hotel.com made mistake on our accommodation but the management resolved it without extra charge The hotel is great but washrooms are outdated We booked three rooms and all had outdated washrooms

Ijaz

4 weeks ago

Stayed 5 nights

My stay at Zam Zam Pullman was okay, but it didn't quite live up to the hype. I paid extra for Haram view but the view was not as impressive as expected. The breakfast had a good brunch style selection. However the cleanliness needs improvement as we noticed bugs on bedsheet even after it was replaced. The excellent location is definitely the hotels biggest DvNtGe and makes it a desirable place to stay.

Mohammad Aslam

6 Aug 2026

Stayed 1 night

Good breakfast and clean

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 09:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Zamzam Pullman Makkah

Is parking available at the property?

Parking is available on-site, but it is limited. Valet parking is also offered at a fee of SAR 287.50 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately SAR 90 per person.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for an additional fee of SAR 400, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property directly.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Makkah, just steps from the Great Mosque of Makkah and The Clock Towers. It is approximately 0.3 km from the Kaaba and 0.2 km from King Fahad Gate.

What are the policies regarding children staying at the property?

Children aged 6 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of SAR 400 per night, and advance request or confirmation is required for availability.

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Instant AI responses are based on hotel information

Considering this hotel for your Makkah trip?

What do room rates typically look like at Zamzam Pullman Makkah in Makkah?

Over the next 60–90 days, room rates at Zamzam Pullman Makkah in Makkah typically land around US$310 a night for two guests, ranging from US$229 to US$438.

When is the quietest time to visit Zamzam Pullman Makkah in Makkah?

Demand at Zamzam Pullman Makkah in Makkah peaks in November, while May is the quietest month to visit. Expect noticeably lighter crowds during late spring compared with the busy autumn season.

Which month is cheapest to stay at Zamzam Pullman Makkah in Makkah?

June is the cheapest month to stay at Zamzam Pullman Makkah in Makkah, averaging US$194 a night; March is the priciest month at US$772. June’s lower rates come even though May is the quietest month for crowds.

What attractions and traveller types is Zamzam Pullman Makkah in Makkah good for?

Zamzam Pullman Makkah in Makkah is close to landmarks such as The Clock Towers, the Great Mosque of Makkah and the Kaaba, making it convenient for sightseeing and pilgrimage. The hotel’s location and amenities suit families and couples and align with themes like shopping and spa/relaxation.

How do rates at Zamzam Pullman Makkah in Makkah compare with nearby hotels?

Zamzam Pullman Makkah in Makkah is cheaper than 11 of 19 comparable hotels nearby, with a typical median of US$256 a night versus about US$285 for peers.

How does the nightly price at Zamzam Pullman Makkah in Makkah compare to recent weeks?

The current price at Zamzam Pullman Makkah in Makkah is US$210 per night for 2 guests, which is typical for this hotel: within 5% of its US$208 average over the last 60 days. Most nights over that period fell between US$178 and US$259.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $229	17 $226	18 $249	19 $193
20 $193	21 $208	22 $208	23 $235	24 $269	25 $230	26 $206
27 $198	28 $208	29 $201	30 $198

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-16: 228.8319166866455USD
2026-09-17: 226.27562831878663USD
2026-09-18: 249.2559131210022USD
2026-09-19: 192.88074387364196USD
2026-09-20: 192.700283914444USD
2026-09-21: 207.60995160723877USD
2026-09-22: 207.60995160723877USD
2026-09-23: 234.92344753610232USD
2026-09-24: 269.0808462526398USD
2026-09-25: 230.14670639907837USD
2026-09-26: 206.39476346032717USD
2026-09-27: 197.77808943884278USD
2026-09-28: 208.36624734965517USD
2026-09-29: 201.27440918414308USD
2026-09-30: 198.348389855423USD
2026-10-01: 236.86077330851745USD
2026-10-02: 264.3322899413147USD
2026-10-03: 224.9011232111969USD
2026-10-04: 229.39380895137026USD
2026-10-05: 226.14181608540346USD
2026-10-06: 220.80241193640137USD
2026-10-07: 225.90621266362USD
2026-10-08: 289.0504346301575USD
2026-10-09: 289.0504346301575USD
2026-10-10: 252.91911716365053USD
2026-10-11: 255.60890245919802USD
2026-10-12: 226.14181608540346USD
2026-10-13: 222.1406043381653USD
2026-10-14: 231.5213691595154USD
2026-10-15: 308.82907037564087USD
2026-10-16: 305.7767711162415USD
2026-10-17: 292.7120446273499USD
2026-10-18: 289.62486905473327USD
2026-10-19: 290.6663237639313USD
2026-10-20: 304.0937043525391USD
2026-10-21: 271.6672638313141USD
2026-10-22: 393.42975727343753USD
2026-10-23: 334.5491164259949USD
2026-10-24: 293.06501183544924USD
2026-10-25: 289.0504346301575USD
2026-10-26: 295.75477961401367USD
2026-10-27: 294.4032042372131USD
2026-10-28: 306.43358791201786USD
2026-10-29: 400.1946409506531USD
2026-10-30: 386.61102639038086USD
2026-10-31: 287.7256076864472USD
2026-11-01: 196.0520885497284USD
2026-11-02: 219.46421953463746USD
2026-11-03: 252.91911716365053USD
2026-11-04: 278.34486038208007USD
2026-11-05: 345.25469067407226USD
2026-11-06: 385.79182716189575USD
2026-11-07: 282.34607212931826USD
2026-11-08: 215.96642836276246USD
2026-11-09: 238.19896571028139USD
2026-11-10: 234.17098801296999USD
2026-11-11: 292.57048988746647USD
2026-11-12: 375.731228229065USD
2026-11-13: 379.7111218079529USD
2026-11-14: 240.87535051380922USD
2026-11-15: 264.1599753792267USD
2026-11-16: 231.84252552642823USD

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Couples wishing to share a room must provide proof of marriage.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Alcohol is not served or permitted at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Fee for buffet breakfast: approximately SAR 90 per person
Valet parking fee: SAR 287.50 per day
Early check-in fee: SAR 400 (subject to availability)
Late check-out fee: SAR 400 (subject to availability)
Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $237	2 $264	3 $225
4 $229	5 $226	6 $221	7 $226	8 $289	9 $289	10 $253
11 $256	12 $226	13 $222	14 $232	15 $309	16 $306	17 $293
18 $290	19 $291	20 $304	21 $272	22 $393	23 $335	24 $293
25 $289	26 $296	27 $294	28 $306	29 $400	30 $387	31 $288