棕櫚精品飯店

Room never cleaned in 3 days, no towels when we arrived

Property is very outdated. Smelled sooo badly of DETOL. Me and my whole family have severe allergies and we were sick for the whole two days. Booked a two room suite and there was no towels or extra blankets or tissue boxes. There was one roll of toilet paper in the bathroom and one bathroom with none. Bed was extremely old and uncomfortable. Carpet dirty and smelly.do not recommend

I liked the size of the suite and the toiletries provided. Location was good close to many restaurants, malls and the airport. Did not like the overwhelming musty, cigarette smoke smell throughout the hotel and rooms, cleanliness was not bad but could be better

Damp smell, leaking bathroom, many parts i.e. handles, doors, locks broken.

Great for price, super clean and friendly staff

Washrooms were terrible and dirty.

Not so cle

Very bad experience, so dirty and no hot water in the bathroom and when take a shower the whole floor got wet, smell very bad and bad reception guy

The room stunk of mold and smoke. The service was not great. I asked reception if they can call a taxi for us, because we had an early morning flight. The receptionist said they can't call Taxi. We have to go out on the street and look for Taxi.

It was clean

The room was very spacious and affordable. The hotel is coveniently located 15 minutes from the airport and from the Red Sea. The staff was kind and courteous.

Rooms are comfortable but staff does not speak English and there were no towels in bathrooms

I liked the size of the suite and the toiletries provided. Location was good close to many restaurants, malls and the airport. Did not like the overwhelming musty, cigarette smoke smell throughout the hotel and rooms, cleanliness was not bad but could be better

Damp smell, leaking bathroom, many parts i.e. handles, doors, locks broken.

No towel in the room no entertainment is very poor no tv channels service Hello boring

Reception was good, however batroom standing shower does not have any place to keep soap or shampoo, sink is pooerly design ,splashling water around

Good rooms with good staff

Spacious rooms. However they had no towels available during my stay. I've travelled a lot of countries globally and never have I experienced a hotel that doesn't have towels! disappointed.

Very bad experience, so dirty and no hot water in the bathroom and when take a shower the whole floor got wet, smell very bad and bad reception guy

When I arrived to the hotel, property was different than what it shown in pictures. They have different branches and these pics belong to another branch.

Yes the shops were very close to the hotel, and the staff were very good and had good service

The staff at this hotel was super friendly. Muhammad, the receptionist, was friendly, courteous and helpful. The rest of the people working at the hotel were also very helpful and courteous. Definitely going to stay here again the next time im in Jeddah ❤️

Not a good service ….

The staff, specially the bell boy was super helpful. He helped us get a taxi at 5am when there was no one around to help. He went out his way to do so. The room was super clean, however there was smoke involved which triggered an asthma attack. I would prefer if there was an smoke free option for next time but i will be staying here again

Staff was unhelpful

The loading staff was very friendly and polite but the individual at the reception during day shift was rude and unfriendly

Horrible! 1st they couldn’t find Hotels.com booking and asked cash payment. I had booked with breakfast but they didn’t get it. They charged me more $50 dollars extra than my original booking. Nothing helps from front receptionist.

كان كلشي ظريف انبسطنا كتير بالاقامه والخدمه المرتبة و موظفين الاستقبال كانوا جدا لطفاء و متعاونين مشكورين جميعا

Very bad experience, so dirty and no hot water in the bathroom and when take a shower the whole floor got wet, smell very bad and bad reception guy

The room stunk of mold and smoke. The service was not great. I asked reception if they can call a taxi for us, because we had an early morning flight. The receptionist said they can't call Taxi. We have to go out on the street and look for Taxi.

Yes the shops were very close to the hotel, and the staff were very good and had good service

The hotel is very good we booked executive suite room, very clean and closure to malls, restaurants and many shopping places

The room was very spacious and affordable. The hotel is coveniently located 15 minutes from the airport and from the Red Sea. The staff was kind and courteous.

I liked the size of the suite and the toiletries provided. Location was good close to many restaurants, malls and the airport. Did not like the overwhelming musty, cigarette smoke smell throughout the hotel and rooms, cleanliness was not bad but could be better

Yes it was a little distance but we managed with many taxis in the area

Friendly and helpful staff. Easy access to other facilities.

Good value of the money. With in the budget you can’t get anything better than that and it’s close to the airport.

very nice people servicing close to good areas in the city traditional property and well maintain

Horrible! 1st they couldn’t find Hotels.com booking and asked cash payment. I had booked with breakfast but they didn’t get it. They charged me more $50 dollars extra than my original booking. Nothing helps from front receptionist.