Name: Scottish Inns & Suites
Address: 2616 Dean St., Balch Springs, Texas, United States of America, Balch Springs, Texas, US
Price range: $60–$120 per night
Rating: 7.3

What guests think

Reviews of Scottish Inns & Suites are mixed, with many citing dirty rooms, smoke odors, worn fixtures, and problems like weak water pressure, broken locks, malfunctioning A/C, or no hot water, while some note clean, spacious rooms and low prices.

Service feedback is divided, but repeated complaints cite rude or unhelpful front desk interactions and housekeeping attempting to enter rooms before checkout. Several reviews mention noise, police activity around the property, and navigation confusion finding the entrance. Expect a budget stay with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report malfunctioning or weak in-room amenities, including A/C, hot water, water pressure, fridges, and the ice machine. A few note poor lighting or having to clean A/C filters themselves.

Related guest reviews

10

Justin

May 19, 2024

·

Stayed 1 night

Good Property. Outdoor entry so I was cautious. However, inside was clean. But... A/C units could be a bit better.

4

Kyle

May 27, 2025

·

Stayed 2 nights

Dead bug on the shower floor as soon as I entered. The water pressure was extremely light.

2

Traci Annette

Nov 29, 2025

·

Stayed 1 night

Difficult to understand desk worker but we managed. Before we could unload our bags (like 5 minutes)the worker was calling the room asking us to move the car. “Patience is a virtue” The outside of motel was bland. The room looked nice and recently updated….. until you got to the bathroom. The curtain was ripped at the top and looked like it had been on the ground during an oil change. The bathroom door was dusty and we had to put some of the terrible lotion from the room on the hinges to stop the creaking. The 2 towels were nice. The mini fridge made so much noise I had to turn it off. The bed was so hard my husband slept in the car and I got on the couch. It was so late and we were too tired to go anywhere else.

4

Bobby

Feb 16, 2025

·

Stayed 1 night

Everything was rusted to crap and walls falling apart from sweating water or something nasty trash wasnt even thrown from the night before walls were filthy i almost left immediately but couldnt lalocate another hotel in reasonable distance from where i needed to be

6

Greg

Dec 8, 2023

·

Stayed 3 nights

Our crew rented 3 rooms for 3 nights. None of the remote controls were programmed to the TV’s. One room smelled so bad, we had to move. Breakfast was advertised but they didn’t serve breakfast. We won’t be staying at Scottish Inns again. Very disappointed.

2

Lamesia

Jan 31, 2025

·

Stayed 1 night

The had hair on towels and the was dirty The floors were dirty. Dirty sheets. The toilet paper was low and one was empty. I call the front desk for new towels and toilet paper. And needs new appliances and update

4

Daniel

Nov 8, 2024

·

Stayed 1 night

When I went to check in, two guys in the office wouldn’t even look at me, much less greet me or assist me. Had to stand and watch them for about 5-10 minutes before they asked for my ID and credit card. Finally paid, but there was not even an attempt at politeness or guest service at all. Room was so-so, spacious, and relatively clean, but looked kinda rundown - shower bar looked broken and ready to fall off, pieces of plaster falling off the wall. Not the best, but I guess it was ok for the $82-$91 piece I paid.

10

Tammy

May 18, 2023

·

Stayed 1 night

It was good however I had to clean the filters off for the air conditioning unit and the microwave wasn’t clean but I would give them 3 1/2 stars ⭐️

2

Marty

Apr 19, 2024

·

Stayed 4 nights

Air conditioner did not work at all. Not much lighting in the room. Not very nice as customer service. Hopefully we will not have to come back to the hotel..

4

Richard

Nov 21, 2023

·

Looks good on the site, but… the pics are deceptive. The place is not well kept, the staff had no idea the ice machine was not working, the fridge was so iced over, was not used or possibly even cleaned in recent past. Worst of all, THE HOT WATER DIDN’T EXIST!!! Save the inconvenience and stay elsewhere.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is frequently negative, citing dirty linens and bathrooms, bad odors, bugs, and general grime, though a few guests found their rooms clean.

Related guest reviews

4

Kyle

May 27, 2025

·

Stayed 2 nights

Dead bug on the shower floor as soon as I entered. The water pressure was extremely light.

2

B

Jul 28, 2024

·

Stayed 1 night

Dirty, smelly, surprised it is still up and running, I made a mistake by booking this place. Will not repeat it.

4

Bobby

Feb 16, 2025

·

Stayed 1 night

Everything was rusted to crap and walls falling apart from sweating water or something nasty trash wasnt even thrown from the night before walls were filthy i almost left immediately but couldnt lalocate another hotel in reasonable distance from where i needed to be

2

Nicole

Sep 27, 2024

·

Stayed 1 night

I would never stay here ever again. Linen on beds was dirty and stained, it was hair stuck to the bathroom door and in the shower. Floor was dirty food and crumbs in between bed and nightstand. Holes in the bathroom door red stains on lamp shades and food or blood stains on walls.

2

Lamesia

Jan 31, 2025

·

Stayed 1 night

The had hair on towels and the was dirty The floors were dirty. Dirty sheets. The toilet paper was low and one was empty. I call the front desk for new towels and toilet paper. And needs new appliances and update

10

Iram

Nov 24, 2022

·

Stayed 1 night

Very clean and smells good. Room was big and bathroom was a good size too. Was able to order food no problem and have a relaxing night

2

Patricia

Apr 15, 2025

·

Stayed 2 nights

The room had a smoky smell try disinfect spray still didn’t take the smell away. Will not stay there again. The price tell you the quality of the room..

6

Clara

Jul 17, 2023

·

Stayed 1 night

Needed more cleanliness There were crickets and some other jumping bugs on the floor. Room didn’t have a pleasant smell. I expected more for paying $145 for the night. Will not stay at a Scottish inn anymore

4

Timothy

May 21, 2022

·

Stayed 1 night

Dirty

Translate

2

Danielle

Apr 3, 2023

·

Stayed 1 night

Filthy & ran down room. I have pictures and videos. Stains on sheets and blankets. Random stranger walked into my room. I called front desk to notify and he hung up on me. I had been driving 13 hours or I would have left. Horrible area and police there all night. Absolutely a nightmare.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and show wear, with maintenance issues such as broken locks, water damage, and weak water pressure, plus occasional noise. Some guests noted spacious layouts.

Related guest reviews

10

Justin

May 19, 2024

·

Stayed 1 night

Good Property. Outdoor entry so I was cautious. However, inside was clean. But... A/C units could be a bit better.

4

Kyle

May 27, 2025

·

Stayed 2 nights

Dead bug on the shower floor as soon as I entered. The water pressure was extremely light.

2

Traci Annette

Nov 29, 2025

·

Stayed 1 night

Difficult to understand desk worker but we managed. Before we could unload our bags (like 5 minutes)the worker was calling the room asking us to move the car. “Patience is a virtue” The outside of motel was bland. The room looked nice and recently updated….. until you got to the bathroom. The curtain was ripped at the top and looked like it had been on the ground during an oil change. The bathroom door was dusty and we had to put some of the terrible lotion from the room on the hinges to stop the creaking. The 2 towels were nice. The mini fridge made so much noise I had to turn it off. The bed was so hard my husband slept in the car and I got on the couch. It was so late and we were too tired to go anywhere else.

4

Frank

Nov 27, 2023

·

Stayed 1 night

Next door neighbor playing music most of the night. Room Smelled of Marijuana

6

Amariye

Sep 16, 2025

·

Stayed 1 night

This place wouldn’t be bad if they upgraded cosmetically

4

jason

Oct 22, 2023

·

Stayed 2 nights

Staff was friendly. Room was in poor condition. Water damage in bathroom, old mattress that was broken down. Other guests yelling outside all night long. Lots of police activity in the area.

2

Karaissa

Mar 23, 2025

·

Stayed 2 nights

This was the worst ever. When we got in the room I noticed that the security lock on the door frame was some what loose. Well I opened the door to see if it would still work. Nope!!! The door frame was broken in 3 or 4 pieces. I told the front desk about it but was told there was nothing that he could do about. I did not feel safe in there with my daughter. I told him that but he said he couldn’t move us rooms since they were booked for the weekend. Room was disgusting like it had never been cleaned.

10

Iram

Nov 24, 2022

·

Stayed 1 night

Very clean and smells good. Room was big and bathroom was a good size too. Was able to order food no problem and have a relaxing night

4

Daniel

Nov 8, 2024

·

Stayed 1 night

When I went to check in, two guys in the office wouldn’t even look at me, much less greet me or assist me. Had to stand and watch them for about 5-10 minutes before they asked for my ID and credit card. Finally paid, but there was not even an attempt at politeness or guest service at all. Room was so-so, spacious, and relatively clean, but looked kinda rundown - shower bar looked broken and ready to fall off, pieces of plaster falling off the wall. Not the best, but I guess it was ok for the $82-$91 piece I paid.

10

Tammy

May 18, 2023

·

Stayed 1 night

It was good however I had to clean the filters off for the air conditioning unit and the microwave wasn’t clean but I would give them 3 1/2 stars ⭐️

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Service

Service is inconsistent; several guests reported rude or unhelpful front desk interactions and early housekeeping entry, while a few mentioned helpful staff or resolved issues.

Related guest reviews

2

Diana

Apr 14, 2024

·

Stayed 1 night

Poor Customer service ,noise all stay long ! Also the cleaning ladies trying to open my door at 8am like check out is at 11 …they came twice while I was asleep!!!!!!! DO NOT BOOK !

2

Amanda

Sep 3, 2023

·

Stayed 2 nights

Staff was rude

2

Karaissa

Mar 23, 2025

·

Stayed 2 nights

This was the worst ever. When we got in the room I noticed that the security lock on the door frame was some what loose. Well I opened the door to see if it would still work. Nope!!! The door frame was broken in 3 or 4 pieces. I told the front desk about it but was told there was nothing that he could do about. I did not feel safe in there with my daughter. I told him that but he said he couldn’t move us rooms since they were booked for the weekend. Room was disgusting like it had never been cleaned.

10

Edward

Mar 4, 2025

·

Stayed 2 nights

No problem staffing was helpful

4

Daniel

Nov 8, 2024

·

Stayed 1 night

When I went to check in, two guys in the office wouldn’t even look at me, much less greet me or assist me. Had to stand and watch them for about 5-10 minutes before they asked for my ID and credit card. Finally paid, but there was not even an attempt at politeness or guest service at all. Room was so-so, spacious, and relatively clean, but looked kinda rundown - shower bar looked broken and ready to fall off, pieces of plaster falling off the wall. Not the best, but I guess it was ok for the $82-$91 piece I paid.

2

Aaron

May 2, 2025

·

Stayed 1 night

The staff has horrible attitude

2

Toby

Jan 20, 2024

·

Stayed 2 nights

We paid for two nights and got moved from our room with our notification and didn’t get some of our stuff back. All of our stuff was in an out bag in the office.

2

Catalina

Dec 17, 2024

·

Stayed 5 nights

Las muchachas de limpieza muy amables pero el personal de enfrente muy mal

Translate

2

Jose

Jul 28, 2024

·

Stayed 1 night

The check out is at 11:00 AM the housekeeper try to enter to my room at 10:00 AM. I was naked because I was just get out of the shower!!!

2

Danielle

Apr 3, 2023

·

Stayed 1 night

Filthy & ran down room. I have pictures and videos. Stains on sheets and blankets. Random stranger walked into my room. I called front desk to notify and he hung up on me. I had been driving 13 hours or I would have left. Horrible area and police there all night. Absolutely a nightmare.

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AI-generated summary based on recent guest reviews

Location

Some guests mention police activity nearby and confusion locating the entrance.

Related guest reviews

4

jason

Oct 22, 2023

·

Stayed 2 nights

Staff was friendly. Room was in poor condition. Water damage in bathroom, old mattress that was broken down. Other guests yelling outside all night long. Lots of police activity in the area.

6

Qing

Nov 4, 2023

·

Stayed 1 night

The navigation address is on the highway, behind the hotel, not at the hotel's main entrance.

2

Danielle

Apr 3, 2023

·

Stayed 1 night

Filthy & ran down room. I have pictures and videos. Stains on sheets and blankets. Random stranger walked into my room. I called front desk to notify and he hung up on me. I had been driving 13 hours or I would have left. Horrible area and police there all night. Absolutely a nightmare.

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AI-generated summary based on recent guest reviews

Dining

Several reviews say the advertised breakfast was not provided, and room service was not available.

Related guest reviews

2

Zach

Apr 1, 2023

·

Stayed 1 night

Absolute worst hotel I’ve ever stayed in. Rating does not even remotely reflect condition of property. I stay in hotels between 100-200 nights a year all over the country and this is the worst. Sheets and pillow cases are not clean or changed. Rude staff. Mold in shower and on shower curtain. Advertise free breakfast and don’t have a free breakfast

6

Greg

Dec 8, 2023

·

Stayed 3 nights

Our crew rented 3 rooms for 3 nights. None of the remote controls were programmed to the TV’s. One room smelled so bad, we had to move. Breakfast was advertised but they didn’t serve breakfast. We won’t be staying at Scottish Inns again. Very disappointed.

2

Hailey

Oct 1, 2023

·

Stayed 2 nights

Breakfast was not Included, and room service was Not offered.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$72
March	$72
April	$79
May	$92
June	$113
July	$79
August	$77
September	$73
October	$74
November	$77
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $71	18 $81	19 $81
20 $76	21 $70	22 $70	23 $70	24 $76	25 $81	26 $76
27 $70	28 $71	29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $71	3 $81
4 $92	5 $71	6 $72	7 $67	8 $72	9 $65	10 $92
11 $120	12 $82	13 $76	14 $71	15 $74	16 $60	17 $87
18 $87	19 $75	20 $72	21 $71	22 $70	23 $74	24
25 $97	26 $81	27 $85	28 $71	29 $79	30 $63	31 $85

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Scottish Inns & Suites

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Prices for upcoming dates