Name: Marriott Marquis Chicago
Address: 2121 South Prairie Avenue, Chicago, Illinois, United States of America, Chicago, Illinois, US
Price range: $363–$1,434 per night
Rating: 8.73

What guests think

At Marriott Marquis Chicago, travelers highlight modern rooms with striking lake and skyline views and a highly convenient location for McCormick Place, Wintrust Arena, and Soldier Field, making it a popular base for conventions, concerts, and games.

Staff are frequently described as friendly and accommodating, though some report long check-in lines, slow responses to requests, and occasional unhelpful front desk interactions. Facilities impress with direct indoor access to McCormick Place and a well-regarded gym, but drawbacks include no pool or hot tub, pricey or confusing parking, and limited late-night food or vending. Guests praise striking views and comfortable layouts, while some experienced weak or motion-sensing A/C and noise from elevators or neighboring events. Overall cleanliness is strong with periodic lapses like missed housekeeping, hallway clutter, odors, and a rare pest concern. Expect a modern, event-centered stay with great views and convenience, but plan ahead for parking and late-night snacks, and consider potential noise on concert or game nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Large, modern property with direct indoor access to McCormick Place and a well liked gym; on-site dining and bar are available. Recurring drawbacks include no pool or hot tub, expensive or confusing parking, surprise fees, and limited late night options.

Related guest reviews

10

Susan

Sep 4, 2023

·

Stayed 2 nights

Staff very helpful. We were attending event at McCormick place and was so nice to be able to access without ever going outside. Parking garage attached to also was very convenient.

10

DeLynn

Jun 27, 2024

·

Stayed 5 nights

This was a very convenient hotel for the conference I attended at Mc Cormick place. It has several food options within the hotel, which I appreciated. It was quite a walk indoors to the convention center. But was nice when it was raining. Otherwise, it was faster to walk outside and cross the street once I got over the 2nd floor bridge of the hotel. The hotel rooms were clean and quiet. I would definitely stay here again.

10

Melissa

Apr 7, 2023

·

Stayed 2 nights

The views were amazing! On one side you can see Lake Michigan and the other side the skyline of Chicago. Many food options on site and easy access to the skywalk.

10

Louis

Mar 28, 2025

·

Stayed 1 night

Located within walking distance indoors to the McCormick place! Price was extremely high and no pool or hot tub

8

Noe

Aug 6, 2025

·

Stayed 5 nights

First time staying at a Marriott. Overall, was so impressed and happy with our stay. Only issue: Part of reason we stayed was for food court that was stated to stay open late nighlty. Perfect for after festival food needs. Unfortunately, it was closed most of the time we of our 5 night stay. Also, it would have been nice to havevending machine options if coffee shop was to close at 10pm each day.

10

Jamie

Jan 15, 2024

·

Stayed 1 night

Great stay for a volleyball tournament at McCormick Place. Thankful we did not have to leave the hotel in the bitter cold because of the pedways.

6

Valerie

Sep 6, 2025

·

Stayed 2 nights

While it was a beautiful hotel and parking was easy … they charge $40 per day to self park ($60 for valet we used self park) they also charge a $30 per day entertainment fee. You can only use $15 in the expensive restaurant and the other $15 you can upgrade WiFi (not needed). I wouldn’t mind paying these extra fees but for what they charge per nite it’s insane.

10

Thailong

Dec 18, 2025

·

Stayed 2 nights

Clean, modern hotel. If you’re in town for an event at the convention center or arena, you can’t beat it for convenience. Gym was nice, also has a few food options as well.

8

DREW

Apr 12, 2025

·

Stayed 1 night

Not a big deal. Everything was amazing. Only issue was no after hour vending. Once restaurant closes you can't get any drinks on the property until 6am when it opens.

10

Lisa

Sep 10, 2023

·

Stayed 1 night

Great hotel. A bit hard to find certain areas. No frig is a negative.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Generally well kept across rooms and public areas, with many guests praising upkeep. Periodic lapses include missed housekeeping, hallway clutter or trash, odors, stained linens, and a rare pest report.

Related guest reviews

2

Tabitha

Sep 2, 2025

·

Stayed 2 nights

They didn't save the valet reservation, because there was a sign outside saying valet was full. they directed me to a parking garage that had a closed entrance, then one around the back of the building that was complex to get to. Smelled like a sewer outside. The room AC is movement/motion activated which they did not mention when i called before booking. They had to have an HVAC person unlock the thermostat because when she asked if i really wanted "it to be cool all night." It was almost 80 degrees in the room for an hour. And... we ran out of toilet paper and they never came with more so we had to use the bathroom 38 floors below our room. Trash on the elevator for 2 days. Went to leave parking garage and had to have the attendants come look at our itemized bill to see we had already paid for parking so we didnt have to pay an additional $67 it was trying to charge us at the exit. It was close to the venue. Room service took over an hour the first night and and hour the second night. It is severely overpriced and they charge you all of it upon check in. Will not be going back. It was such a mess!!!

10

Anne

Jan 10, 2025

·

Stayed 4 nights

When we arrived, the sink was dirty and it took a while before the head of housekeeping arrived and cleaned it himself. This was literally the only inconvenient part. The hotel and staff were wonderful.

4

Stephanie

Dec 15, 2022

·

Stayed 2 nights

Room service did not come, bathroom and bedroom were not cleaned and we were not provided fresh towel.

10

John

Aug 11, 2025

·

Stayed 1 night

Nice clean classy hotel

8

Mary

Jul 1, 2024

·

Stayed 1 night

Had to call front desk asking them to remove huge piles of laundry on our floor after they remained there all day. Otherwise, very nice property, restaurant and bar.

4

Mr

Jul 21, 2025

·

Stayed 1 night

Earliest check-in is at 4pm. Aside from being later than the standard check-in time, the room has stained towels, hair on the carpet, little to no soap in the dispenser to name a few. The front desk were not professional and courtesy for a 4 star hotel

2

Aung Du Naw

May 31, 2023

·

Stayed 2 nights

Room looks very cheap for the price. Dirty too

10

Leslie

May 22, 2025

·

Stayed 1 night

The property is always clean, staff friendly and attentive,

6

ROB

Sep 1, 2025

·

Stayed 1 night

Smelled like sewage outside the building as well as in our room. Wasnt too impressed

6

Susana Franco

Sep 26, 2025

·

Stayed 2 nights

Room didn’t get cleaned. Fire alarm testing happening during stay. Didn’t receive water or welcome gift as an elite bonvoy member. Hotel had very limited dinning in and around hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Modern rooms with comfortable beds and standout lake or skyline views; suites and corner rooms feel spacious. Some guests reported weak or motion-sensing A/C, noise from elevators or nearby events, and a lack of in-room fridge in some rooms.

Related guest reviews

10

Dawn

May 26, 2025

·

Stayed 2 nights

Beautiful hotel, amazing corner lake view, can’t wait to come back

6

john

Jul 1, 2024

·

Stayed 1 night

Bed was very uncomfortable and our room was next to the elevators and we heard them through out the night

10

erin

Nov 12, 2024

·

Stayed 2 nights

The corner king suite is a beautiful room with plenty of space for a weekend stay. The hotel is very conveniently located, located in a safe area.

6

Kim

Sep 6, 2025

·

Stayed 7 nights

Great hotel and staff - but loud/noisy with outdoor concerts and big weddings in the conference rooms, even with room on 33rd floor.

10

sheila

Aug 9, 2025

·

Stayed 3 nights

The clerk at the front desk was wonderful. Our room faced Lake Michigan. Stunning view . Beds were comfortable . The bathroom had no place to put anything. really poor choice of sink design. Had drinks at the bar. Staff was very friendly.

8

Alex

May 28, 2025

·

Stayed 1 night

The property is well maintained. However, our room was far too warm at night and the AC didn’t properly cool our room.

6

Erin

Aug 29, 2025

·

Stayed 2 nights

For what we paid, not worth the value. Air conditioning was weak and definitely didn’t get down to desired temp, walls were very thin and we could hear everything both from neighbors and the hallway, restaurant very overpriced. Can’t order a full breakfast from room service. Easy walk to Soldier Field. But for what we paid we absolutely did not get the experience we expected.

10

Brian

Apr 5, 2025

·

Stayed 1 night

I get that it’s a downtown hotel, but it seemed HUGE, at least the first floor/lobby did. The ceilings were high, the space was wide open to the point of being impressive. The rooms were modern and well laid-out, the bed was comfortable, the view was spectacular, and the design was clearly with the comfort and convenience of the guest in mind.

10

Summer

Sep 2, 2025

·

Stayed 1 night

Beautiful room, absolutely stunning view overlooking some of the city and the lake on the 31st floor. The beds are very comfy, the shower was lovely. If I ever visit Chicago again I will gladly return. I'm typically a working poor, just give me the basics type of person but decided to splurge this once since it's really close to Soldier Field (less than 20min walk!) and I regret nothing. Slept great, highly recommend.

10

Lisa

Sep 10, 2023

·

Stayed 1 night

Great hotel. A bit hard to find certain areas. No frig is a negative.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many reviews commend friendly, accommodating staff across front desk and valet. Others note long check-in lines, slow responses to requests, unhelpful interactions, and administrative issues such as missing receipts.

Related guest reviews

10

Ramona

Sep 28, 2025

·

Stayed 2 nights

Very enjoyable stay. Comfy room, great food and drinks, excellent staff, and amazingly friendly valet.

6

Kelsey

Apr 11, 2025

·

Stayed 1 night

Requested towels twice and never recieved them.

2

Gonzalo

Sep 18, 2025

·

Stayed 1 night

Very unprofessional and unfriendly receptionist. I emailed a complaint to the hotel manager and did not receive a response.

6

Renee

Aug 3, 2024

·

Stayed 1 night

The building was beautiful. We needed some extra towels and we were not able to get ahold of the front desk for hours.

10

Tracie

Aug 26, 2025

·

Stayed 4 nights

Front desk staff was abrupt, not helpful. Tried to ask a few questions a couple of times but clearly felt like they were being bothered.

10

Rachel

Apr 13, 2025

·

Stayed 3 nights

Incredibly helpful and accommodating as always! I have never experienced a hotel where EVERY person on staff is so kind, welcoming, and goes above and beyond. Whenever I’m in the area, I cannot stay anywhere else!

10

Frederick

Sep 27, 2025

·

Stayed 2 nights

Excellent customer service and the resturant staff was awesome as well. Very pleased with the room attendant and the over all staff I had the pleasure of meeting. I will definitely stay at the hotel again.

10

Linda

Apr 23, 2025

·

Stayed 2 nights

It was nice being right downtown with so much in walking distance. Staff was so nice. There was a man and woman who helped check me in and they went above their job to help me with getting an Uber. The woman even walked me and my daughter two blocks to where the Uber app was sending my driver. I wish I had their names because they deserve recognition. For someone from small town, Wisconsin, they eased my nerves about staying in a huge city. Good people do exist all over.

2

Katie

May 19, 2024

·

Stayed 3 nights

I have requested my itemized receipt not once, mot twice, but 3 times both in person at checkout and twice over the phone, and this receipt has STILL not been provided. I have been unable to get reimbursed for this work trip as a result (which was over $1,000 I might add). I will NOT be staying at this hotel ever in the future if my receipt does not get sent to me IMMEDIATELY. I plan to write reviews on additional websites as well for other costumers so others do not get stuck in the same position as me.

8

Joel

May 25, 2025

·

Stayed 1 night

I was in Chicago for the AC/DC concert, which was held at soldier Field. This hotel is a nice property which is close and within walking distance of events at soldier Field. My only complaint is that it took 45 minutes to check into the hotel. The line to check-in was phenomenal. I think the Hotel could’ve properly planned to have had at least every station available for check-in to be open.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent for events at McCormick Place, Wintrust Arena, and Soldier Field, with easy walks and access to CTA trains and buses. Several guests found fewer dining options immediately nearby and noted it’s not central to downtown sights.

Related guest reviews

8

JOHN

Sep 2, 2025

·

Stayed 3 nights

We made a weekend out of attending a concert on Sunday. Arrived late Friday night and had zero issues checking in and parking. Staff was very nice at check in. Great location for a concert at Soldier Field. Housekeeping was a bit off, but not a big deal. Good ole Chicago tax is painful. States that grab and go is 24 hours but we did not experience that.

10

Shannon

May 25, 2025

·

Stayed 1 night

Very nice hotel, had a great view of the lake from the 23rd floor. Easy walk to Soldier Field and the museums. Parking is right next to the hotel, very convenient.

10

Martha

Oct 18, 2024

·

Stayed 1 night

Beautiful hotel with great amenities. Staff is very friendly and helpful. Hotel is two blocks from the train. Great location!

8

Brandon

Sep 2, 2025

·

Stayed 1 night

The views from the room were spectacular. Very convenient location and easy to find. You have to pay separately for parking. I think hotels should always offer free parking for their guests so that is a surprise.

10

SUNG FEEL

May 4, 2025

·

Stayed 7 nights

Great service, perfect location, safe choice for people visiting the McCormick Place for conferences and businesses.

8

Sean

Aug 4, 2025

·

Stayed 2 nights

Nice hotel. Great access for the convention next door. Not a lot around the neighborhood

8

Ming Keung

Oct 19, 2024

·

Stayed 4 nights

Good location. Close to China town and green line and red line metro stations.

10

Thailong

Dec 18, 2025

·

Stayed 2 nights

Clean, modern hotel. If you’re in town for an event at the convention center or arena, you can’t beat it for convenience. Gym was nice, also has a few food options as well.

10

Summer

Sep 2, 2025

·

Stayed 1 night

Beautiful room, absolutely stunning view overlooking some of the city and the lake on the 31st floor. The beds are very comfy, the shower was lovely. If I ever visit Chicago again I will gladly return. I'm typically a working poor, just give me the basics type of person but decided to splurge this once since it's really close to Soldier Field (less than 20min walk!) and I regret nothing. Slept great, highly recommend.

10

Kimberly

Sep 2, 2025

·

Stayed 1 night

This place is close for any shows at Soldier field. It was within walking distance to food options too.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Feedback is mixed: guests praise the bar and some meals, but cite understaffing, limited variety, high prices, slow room service, and late-night closures of grab-and-go or the food court.

Related guest reviews

6

Kate

Sep 1, 2025

·

Stayed 1 night

Location was great for Solider Field, but the staff were lacking and the restaurant was not great. We had breakfast and the service was awful, the buffet food was not good either. We stayed there to have a convenient place for a concert at Solider Field, it’s an easy 15 min walk. When we arrived back from a concert late evening, there was nowhere open to get soda or snacks (grab and go fridges were all roped off) - so make sure to load up before you go! Plus, lines for check in were really long. Room was fine / average, but the bed was comfortable and shower decent.

10

Nicole

Oct 15, 2024

·

Stayed 3 nights

I didn’t like that there were no robes available and that the food menu was very small at the bar and the portions were very small. I loved the room and maid service. The views were beautiful and the front desk staff was very friendly.

2

Tabitha

Sep 2, 2025

·

Stayed 2 nights

They didn't save the valet reservation, because there was a sign outside saying valet was full. they directed me to a parking garage that had a closed entrance, then one around the back of the building that was complex to get to. Smelled like a sewer outside. The room AC is movement/motion activated which they did not mention when i called before booking. They had to have an HVAC person unlock the thermostat because when she asked if i really wanted "it to be cool all night." It was almost 80 degrees in the room for an hour. And... we ran out of toilet paper and they never came with more so we had to use the bathroom 38 floors below our room. Trash on the elevator for 2 days. Went to leave parking garage and had to have the attendants come look at our itemized bill to see we had already paid for parking so we didnt have to pay an additional $67 it was trying to charge us at the exit. It was close to the venue. Room service took over an hour the first night and and hour the second night. It is severely overpriced and they charge you all of it upon check in. Will not be going back. It was such a mess!!!

10

Magdalena

Dec 8, 2023

·

Stayed 2 nights

Beautiful hotel and great customer service. The restaurant was fantastic and the staff was very kind and professional.

6

Jamal

Jan 1, 2024

·

Stayed 5 nights

The hotel is excellent and staff were friendly. Security was also professional. The place that sells the Pizza to the left of the check-in counter has the worst pizza. It was burnt and tasted awful and gave an upset stomach: avoid.

8

David

Jun 5, 2025

·

Stayed 2 nights

The stay was great. The restaurant was under staffed and sat for a long time waiting for service but a manager jumped in and took our order.

8

Noe

Aug 6, 2025

·

Stayed 5 nights

First time staying at a Marriott. Overall, was so impressed and happy with our stay. Only issue: Part of reason we stayed was for food court that was stated to stay open late nighlty. Perfect for after festival food needs. Unfortunately, it was closed most of the time we of our 5 night stay. Also, it would have been nice to havevending machine options if coffee shop was to close at 10pm each day.

10

chris

Sep 21, 2025

·

Stayed 6 nights

Buffet should have different variety for breakfast

6

Susana Franco

Sep 26, 2025

·

Stayed 2 nights

Room didn’t get cleaned. Fire alarm testing happening during stay. Didn’t receive water or welcome gift as an elite bonvoy member. Hotel had very limited dinning in and around hotel.

10

Martha

Oct 16, 2024

·

Stayed 2 nights

Beautiful hotel in a very convenient location. Only two blocks from the Green line and three blocks from the Red line. Staff was very attentive, rooms were very clean, amenities were great and the bar area was great! Had breakfast there and it was delicious

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$254
February	$253
March	$375
April	$398
May	$594
June	$539
July	$448
August	$405
September	$586
October	$517
November	$344
December	$303

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $777	15	16	17 $595	18 $409	19 $466
20 $435	21 $363	22 $438	23 $544	24 $456	25 $389	26 $389
27 $509	28 $1,318	29 $446	30 $447

Su	Mo	Tu	We	Th	Fr	Sa
				1 $603	2 $658	3 $1,354
4 $711	5 $781	6 $1,354	7 $621	8 $401	9 $559	10
11 $428	12 $517	13 $517	14 $404	15 $404	16 $402	17 $607
18 $759	19 $1,391	20 $1,434	21 $832	22 $674	23 $398	24 $407
25 $540	26 $558	27 $726	28	29 $574	30 $517	31 $466

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Lake View (Mobility Accessible, Tub)

Room, 1 King Bed, Lake View (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds, Lake View (Hearing Accessible)

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, City View

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds, City View

Classic Suite, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Lake View (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Hearing Accessible)

Executive Suite, 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed, Lake View (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds, Lake View

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed, Lake View

Room, 2 Queen Beds, Lake View (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Lake View (Hearing Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Marriott Marquis Chicago

Have a question?

Considering this hotel for your Chicago trip?

Prices for upcoming dates