Name: Hampton Inn & Suites San Antonio Brooks City Base
Address: 8202 City Base Landing, Brooks City Base, San Antonio, Texas, United States of America, San Antonio, Bexar County, US
Price range: $94–$220 per night
Rating: 8.45

What guests think

At Hampton Inn & Suites San Antonio Brooks City Base, travelers praise the friendly, accommodating staff, satisfying free breakfast, and convenient location near shops and dining, while multiple reviews also note thin walls, some maintenance issues, and variable room comfort.

Cleanliness is often rated well, though several guests reported issues such as dirty hallways, stained linens, odors, and sticky floors. Facilities include a small, clean pool and a decent gym, but elevator outages occurred more than once and parking was occasionally full. Expect a convenient stay with warm service and some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the small, clean pool and note a decent gym; however, elevator outages recurred and parking was sometimes full while others found it adequate.

Related guest reviews

10

Daniel

Sep 1, 2024

·

Stayed 1 night

Not good parking. Lot was full. Need more parking for guests

8

David

Aug 11, 2024

·

Stayed 4 nights

Overall a pleasent stay. Staff was tentative, and pleasent. Facility appeared to be rencently renovated. Rooms were adequate, but a little more care is needed as the room was claen on the surface, but obvious need to clean a bit better. It met our needs. Pool was clean, but small and the furnature didnt allow for sun bathing or relaxing poolside.

10

Maureen

Apr 28, 2023

·

Stayed 1 night

The staff were very welcoming, friendly and professional, spacious rooms, breakfast, clean, quiet, good parking, coffee 24-7, pool and gym, and great price! We are local, but stay here when working events nearby! Repeat customers so highly recommend! 😊

6

Rodney

Aug 31, 2024

·

Stayed 2 nights

free parking

10

Gilbert

Oct 14, 2024

·

Stayed 2 nights

Nice clean rooms. The property was very well maintained outside with several doggie spots for Fido. Lobby and breakfast area nicely decorated. Standard breakfast food but also omelets. Only downside was one of the two elevators was out of order and the other elevator was working off and on. Not the end of the world to use the stairs but it was a pain to hump all our gear down the stairs when the elevator decided to quit working again at checkout time.

8

STEPHANIE

Oct 8, 2023

·

Stayed 3 nights

For some reason our shower was weird.. it would start strong then water pressure gone. Turning on the faucet at bathroom sink made pressure increase I love the gym, breakfast everything else

10

Julie

Aug 1, 2024

·

Stayed 1 night

The location and hotel are nice and quiet. Only issue we had at time of our visit was that the elevator stopped working at check out. There were some many people waiting for the elevator and one of our guests had a wheelchair to we had no other choice to wait for the one elevator to get to our floor.

4

Eziquio

Aug 1, 2025

·

Stayed 2 nights

I was really disappointed with my stay at this Hampton Inn. The exterior of the property was dirty and poorly maintained, which set the tone right away. Inside wasn’t much better — the walls had visible stains, and the overall cleanliness was lacking. The elevator smelled strongly of urine, which was extremely off-putting, and the AC controller unit in my room wasn’t working properly. For a hotel brand that typically promises comfort and quality, this experience fell far short. I won’t be returning, and I wouldn’t recommend this,

10

Andrew

Aug 15, 2024

·

Stayed 3 nights

Comfortable. Clean pool

10

DUSTIN L

Feb 14, 2024

·

Stayed 1 night

better than average fitness faculties. Not to mention a heated pool

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Cleanliness

Many guests found rooms and common areas clean, but reviews also cite dirty hallways, odors, stained linens, and sticky floors. Overall cleanliness and upkeep feel inconsistent.

Related guest reviews

4

Terrence

Oct 11, 2023

·

Stayed 1 night

The lobby area was ok. The staff was friendly. The breakfast was ok. The room was run down and dirty. Stairs on carpet and walls. Light fixture between beds were about to fall off wall, as was the door handle on the barn door bathroom door. There was something, I don't know what, laying on the floor against the wall below the stand between the beds.

6

ESTEFANIA

Apr 4, 2025

·

Stayed 2 nights

Floors in the room and restroom where very dirty. Floor was so sticky our shoes would stick

10

BENJAMIN

Oct 14, 2025

·

Stayed 1 night

Clean comfortable rooms, great breakfast in the morning and staff smiling and friendly

4

luis

Sep 14, 2023

·

Stayed 1 night

Dirtiest hampton inn hotel I’ve ever stayed at. Will never stay here again.

4

Eziquio

Aug 1, 2025

·

Stayed 2 nights

I was really disappointed with my stay at this Hampton Inn. The exterior of the property was dirty and poorly maintained, which set the tone right away. Inside wasn’t much better — the walls had visible stains, and the overall cleanliness was lacking. The elevator smelled strongly of urine, which was extremely off-putting, and the AC controller unit in my room wasn’t working properly. For a hotel brand that typically promises comfort and quality, this experience fell far short. I won’t be returning, and I wouldn’t recommend this,

8

Brenda

Jun 19, 2025

·

Stayed 5 nights

They had a great breakfast and coffee/tea was avaliable all day. The staff was great, but housekeeping would knock on our door at 9:39-10am and we would tell them to come back, but they never would come back. The bedspread was white and filthy as if it wasn't washed in a months and the sheets had blood stains on them.

10

Dalia

Jul 21, 2024

·

Stayed 2 nights

Everything was nice and clean.

4

Dolores

Aug 27, 2024

·

Stayed 4 nights

This carpet in the hallway had dirt on it and it never got vacuumed in 5 days that we were there. There was a horrible odor when we arrived. Also, I called for towels and they told me to come get them instead of bringing them up. We had to call on the 2 nd day to get the staff to come take our garbage.

8

Vanessa

Jul 19, 2024

·

Stayed 3 nights

Great location. Very clean

10

Angela

Aug 20, 2024

·

Stayed 1 night

It was a very short stay. We were greeted with friendly service at check in. The entry way, hallways and our room were well cleaned.

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Rooms

Room experience varies: some suites and rooms are spacious with nice views, but others feel small, beds can be hard or worn, and noise travels through thin walls. Several reports mention AC or fixture issues and occasionally unreliable Wi-Fi.

Related guest reviews

8

John

May 11, 2024

·

Stayed 2 nights

Very nice hotel. Compared to other Hampton Inn’s I’ve stayed at, this one is showing some wear. However, it was very clean and the staff was very friendly. The rooms are quite small, especially for 3-4 people.

10

Tina

Aug 19, 2025

·

Stayed 3 nights

It was nice the bed was hard

10

Dorothy

Jul 21, 2025

·

Stayed 2 nights

The staff was friendly the courtesy breakfast was good , the room was clean - the walls to rooms are paper thin and our neighbor woke us 7am talking on the phone and using the hair dryer BUT it just allowed us to get a early start - bathroom seemed a bit dingy but no complaints as it was clean

8

Robin

Sep 26, 2024

·

Stayed 1 night

Stayed to see the Journey Concert, it was convenient and not too far from the Alamodome. Very comfortable bed, walls very thin though.

10

William

Jul 27, 2025

·

Stayed 2 nights

Staff was very helpful with helping me get joining rooms, showed up at 3:15 and by 4:30 they had our rooms ready due to the change of rooms needed to be cleaned still, which we didn’t mind the wait, When we walked in the rooms where very hot, the hallways where not air conditioned, I’m guessing when they clean the rooms all the cold air comes out thru the door into the hallway, our room finally got comfortably cold later in the middle of the night, the following morning the temp was perfect, The suction vent in the bathroom doesn’t work, so the bathroom fills up with hot air and none of the steam from the bathroom gets sucked out, Mini fridge and nine kitchen sink is nice, especially when you have a 1 year old to take care of, Breakfast was pretty good, well taken cared of and filled when needed, very clean, the staff constantly kept it clean and tended to guests

10

Maria

Feb 27, 2023

·

Stayed 2 nights

The rooms are so spacious, clean, organized. The staff is very friendly. I felt safe staying here alone as a female. The doors had 3 locks a peep hole and the phones had a speed dial. The breakfast was amazing. A whole buffet from 6-10 am. I really enjoyed it, i will be booking here for my staycations more often

8

Monica

Jun 16, 2025

·

Stayed 2 nights

Location is convenient, reasonably priced. Blinds in my room are electronic and I reprted them not working 3 weeks ago, ended up in the same room again and still not fixed

4

Deven

Jul 2, 2025

·

Stayed 2 nights

Had to get our own towels,never had room cleaned. WiFi was out whole time I had to use my hotspot

8

Claudia

Aug 11, 2025

·

Stayed 1 night

Bed was very comfortable. Could hear people talking from other rooms on our floor at night.

10

Philip

Sep 25, 2023

·

Stayed 2 nights

We've stayed here a couple times as we have family in the area. Comfortable hotel with a consistently good staff. The wifi was a little spotty on our last visit. Also the lighting in the bathroom was a little low. My wife commented when she was getting ready to go out. Otherwise, thumbs up.

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Service

Service is a strong point, with many praising friendly, helpful front desk and staff. A few incidents involved miscommunication at check-in, housekeeping follow-through, or curt interactions.

Related guest reviews

10

Maureen

Apr 28, 2023

·

Stayed 1 night

The staff were very welcoming, friendly and professional, spacious rooms, breakfast, clean, quiet, good parking, coffee 24-7, pool and gym, and great price! We are local, but stay here when working events nearby! Repeat customers so highly recommend! 😊

10

Christopher

Dec 22, 2025

·

Stayed 2 nights

Staff was great! Caring and helpful, room was good. We left our “still enjoying the room” tag on our door one of the days and the cleaning staff doesn’t go through those doors ( totally our fault) but when I walked to the lobby for extra towels and extra pillows my wife wanted, the staff went out of they’re way to get us what we needed. Super kind and we had a great stay

10

Fedd

May 11, 2025

·

Stayed 2 nights

Great service. Extremely friendly staff. Definitely a place I’d stay at again and again and would recommend to friends and family.

10

William

Jul 27, 2025

·

Stayed 2 nights

Staff was very helpful with helping me get joining rooms, showed up at 3:15 and by 4:30 they had our rooms ready due to the change of rooms needed to be cleaned still, which we didn’t mind the wait, When we walked in the rooms where very hot, the hallways where not air conditioned, I’m guessing when they clean the rooms all the cold air comes out thru the door into the hallway, our room finally got comfortably cold later in the middle of the night, the following morning the temp was perfect, The suction vent in the bathroom doesn’t work, so the bathroom fills up with hot air and none of the steam from the bathroom gets sucked out, Mini fridge and nine kitchen sink is nice, especially when you have a 1 year old to take care of, Breakfast was pretty good, well taken cared of and filled when needed, very clean, the staff constantly kept it clean and tended to guests

2

Dan

Feb 21, 2025

·

Stayed 4 nights

I had booked this hotel and then had delayed flights. I contacted the hotel to let them know I would be late, but still needed the room. Flights were delayed 2 more times and each time I notified the hotel. I told them I was fine with being charged for the night even though I wasn’t there but needed the room and was told it was no problem. When I arrived in the morning, I went to check in and the manager said they put me as a ‘no show’ and gave up my room and had no more rooms. The employee I spoke with was standing there and confirmed I called in, the manager said I was a no show and they had no more rooms so I would have to go elsewhere. Disappointed in this hotel/ manager is an understatement.

10

Dana

Oct 14, 2025

·

Stayed 1 night

Great service

10

Esteban

Aug 21, 2025

·

Stayed 2 nights

The staff was amazing! We loved the breakfast! The place was very clean and comfortable

6

Rito

Jun 26, 2023

·

Room was clean but bed seemed smaller than a queen as advertised. Complimentary breakfast had no variety. Front counter was kinda rude and not helpful. Will not be staying here again.

4

Dolores

Aug 27, 2024

·

Stayed 4 nights

This carpet in the hallway had dirt on it and it never got vacuumed in 5 days that we were there. There was a horrible odor when we arrived. Also, I called for towels and they told me to come get them instead of bringing them up. We had to call on the 2 nd day to get the staff to come take our garbage.

10

Teresa

Mar 30, 2024

·

Stayed 1 night

Easy check in. We came into town late, and when we arrived they had our paperwork ready and greeted us by name! Loved the bottles of water and “snacks” to thank us for patronizing their hotel!

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Location

Location is convenient for shops, dining, and reaching downtown, with several guests calling the area quiet. A couple of reviews reported vehicle theft or vandalism in the parking area.

Related guest reviews

2

Osmin

Jul 17, 2025

·

Stayed 3 nights

They stole items from my truck and broke into it and property staff is probably behind it

8

Roxanne

Sep 18, 2024

·

Stayed 1 night

Fairly clean hotel. Met our needs. Very walkable to sights.

8

Paul

Jun 23, 2025

·

Stayed 1 night

This hotel was located in a great location with lots of amenities around it. Everyone who worked there were all very nice and friendly people!!

10

dale

Mar 16, 2023

·

Stayed 5 nights

Very clean. Friendly staff. The location is perfectly centrally located.

10

Andrea

Jun 13, 2025

·

Stayed 1 night

Great location.

10

Brenda

Jan 4, 2025

·

Stayed 2 nights

The location for this hotel is very convenient. There are major stores all around and plenty of dining options only minutes away. It was a nice, quiet stay.

10

Kevin

Jul 24, 2025

·

Stayed 1 night

New hotel in an industrial part of town, really nice and close dining and shopping options. Great for business travelers!!

10

Douglas

Apr 18, 2023

·

Stayed 1 night

Very clean and great location

2

Precilla

Oct 20, 2024

·

Stayed 1 night

This was one of the worst stays in San Antonio. During the night/early morning my vehicle was vandalized. I didn’t know about the police being called and my vehicle being fingerprinted until I checked out. My truck was parked in a lit area of the hotel. I’m disappointed how hotel staff handled this incident.

10

ELIZABETH

Aug 20, 2025

·

Stayed 1 night

Great place and near to stores for shopping. 15 minuts to the downtown.

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Dining

Breakfast earns frequent praise for quality and hot options, though a few guests wanted more variety or clearer information on times. Overall, most were satisfied.

Related guest reviews

10

Kevin

Jul 28, 2025

·

Stayed 1 night

Best breakfast ever

10

Crystal

Sep 3, 2023

·

Stayed 1 night

9/10 buffet breakfast could use some work, but overall great experience.

10

BENJAMIN

Oct 14, 2025

·

Stayed 1 night

Clean comfortable rooms, great breakfast in the morning and staff smiling and friendly

10

Troy

Sep 17, 2025

·

Stayed 1 night

staff was awesome , hotel is great and breakfast is great

10

STEPHANIE

Jan 23, 2024

·

Stayed 2 nights

Overall great. Breakfast was great, room overall hotel was clean plenty of parking The bed felt a bit tilted, very minor ..did not notice it till the last day of visit

10

Monica

Oct 12, 2025

·

Stayed 1 night

Breakfast was great and room was clean

10

Maria

Feb 27, 2023

·

Stayed 2 nights

The rooms are so spacious, clean, organized. The staff is very friendly. I felt safe staying here alone as a female. The doors had 3 locks a peep hole and the phones had a speed dial. The breakfast was amazing. A whole buffet from 6-10 am. I really enjoyed it, i will be booking here for my staycations more often

10

DELMA

May 18, 2024

·

Stayed 1 night

This a great hotel. From the staff to the facility. Loved it!!! Very clean and breakfast options were great.

8

Juan

Nov 24, 2025

·

Stayed 1 night

Breakfast was the best part.

6

Rito

Jun 26, 2023

·

Room was clean but bed seemed smaller than a queen as advertised. Complimentary breakfast had no variety. Front counter was kinda rude and not helpful. Will not be staying here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$108
February	$146
March	$137
April	$115
May	$104
June	$119
July	$122
August	$97
September	$102
October	$112
November	$117
December	$111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $105	3 $128
4 $94	5 $117	6 $111	7 $110	8 $100	9 $105	10 $153
11 $94	12 $110	13 $123	14 $109	15 $99	16 $113	17 $135
18 $94	19 $113	20 $121	21 $112	22 $100	23 $136	24 $158
25 $94	26 $108	27 $123	28 $108	29 $99	30 $142	31 $104

Hampton Inn & Suites San Antonio Brooks City Base

Prices for Hampton Inn & Suites San Antonio Brooks City Base

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Studio, 1 King Bed, Refrigerator & Microwave

Studio, 1 King Bed, Accessible (Roll in Shower)

Room, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

Room, 1 King Bed with Sofa Bed

Guest reviews of Hampton Inn & Suites San Antonio Brooks City Base

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites San Antonio Brooks City Base

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $117
20 $105	21 $169	22 $195	23 $220	24 $153	25 $137	26 $151
27 $107	28 $184	29 $210	30 $189