Star Palace Beach Hotel
US$ 84
/noite
Média para setembro
Preços para Star Palace Beach Hotel
Selecione datas para ver preços e disponibilidade
US$ 84
/noite
Média para setembro
Preços médios mensais
Em Star Palace Beach Hotel, o preço por noite é, em média, US$ 59 no mês mais barato (março) e US$ 109 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 63 |
| fevereiro | US$ 69 |
| março | US$ 59 |
| abril | US$ 75 |
| maio | US$ 76 |
| junho | US$ 81 |
| julho | US$ 109 |
| agosto | US$ 107 |
| setembro | US$ 84 |
| outubro | US$ 74 |
| novembro | US$ 78 |
| dezembro | US$ 81 |
J
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M
A
M
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set. · US$ 84
S
O
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Mais caro: julho (aprox. US$ 109)
Mais barato: março (aprox. US$ 59)
Sobre este alojamento
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina exterior e uma sala de fitness. O espaço inclui também Wi-fi grátis e serviços de concierge.
Comodidades
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina exterior e uma sala de fitness. O espaço inclui também Wi-fi grátis e serviços de concierge.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e elevador. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. O hotel serve pequenos-almoços buffet diariamente entre as 7:00 e as 11:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 120 quartos com um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de cafeteiras/bules.
Localização
Com uma estadia Star Palace Hotel em Mazatlán (Zona Dorada), ficará a 15 minutos de carro de Malecón de Mazatlán e de Plaza Machado. Este hotel de praia está a 0,3 km (0,2 mi) de Ilhas e Áreas Protegidas do Golfo da Califórnia e a 0,3 km (0,2 mi) de Praia Sábalo.
O que há nas proximidades
Ilhas e Áreas Protegidas do Golfo da Califórnia(0.1 milhas)
Praia Sábalo(0.1 milhas)
Playa Punta Camarón(1.5 milhas)
Museo Ciudad de las Conchas Mariñas(1.6 milhas)
Reserva Ecológica Islas de Mazatlán(1.7 milhas)
Campo de Golfe El Cid Country Club(1.9 milhas)
Bula(2 milhas)
Cassino MonteCarlo(2 milhas)
Casino del Rey(2 milhas)
Monumento a la Familia(2.2 milhas)
Caverna do Diabo(2.3 milhas)
Malecón de Mazatlán(2.3 milhas)
Letras de Mazatlán(2.3 milhas)
Centro Comercial Galerias Mazatlán(2.3 milhas)
Pacific Golf Center(2.6 milhas)
O aeroporto principal mais próximo é o de Mazatlan, Sinaloa (MZT-Aeroporto Internacional General Rafael Buelna)(16.3 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviços de limpeza
Cofre
Localização
Avenida Camarón Sábalo, El Encanto, Mazatlán, Estado de Sinaloa, México
Ilhas e Áreas Protegidas do Golfo da Califórnia (0.1 milhas)
Praia Sábalo (0.1 milhas)
Playa Punta Camarón (1.5 milhas)
Museo Ciudad de las Conchas Mariñas (1.6 milhas)
Reserva Ecológica Islas de Mazatlán (1.7 milhas)
Campo de Golfe El Cid Country Club (1.9 milhas)
Opções de quartos
8
Quarto Standard
Detalhes do quarto
2 Camas De Casal
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto Standard, vista para o oceano
Detalhes do quarto
2 Camas De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Standard Room, 2 Double Beds, No view
Detalhes do quarto
2 Camas De Casal
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
8
Quarto Standard, 2 camas de casal
Detalhes do quarto
2 Camas De Casal
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Star Palace Beach Hotel
7.7
Bom
Com base em 368 avaliações verificadas
Quem se hospeda aqui?
Negócios
14%
Casal
15%
Família
54%
Grupos
15%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Star Palace Beach Hotel, os hóspedes elogiam repetidamente a localização à beira-mar e a simpatia de alguns funcionários, mas muitos alertam sobre o barulho intenso da vida noturna até altas horas, um serviço irregular e um sistema de tudo incluído com comida e horários limitados e inconsistentes.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Star Palace Beach Hotel, os hóspedes elogiam repetidamente a localização à beira-mar e a simpatia de alguns funcionários, mas muitos alertam sobre o barulho intenso da vida noturna até altas horas, um serviço irregular e um sistema de tudo incluído com comida e horários limitados e inconsistentes.
Os quartos são simples, sem comodidades como geladeira ou cafeteira, e alguns acharam as camas duras; o Wi-Fi é geralmente bom, mas nem sempre confiável. As opiniões sobre a limpeza são mistas, variando de quartos impecáveis e áreas externas bem cuidadas a elevadores sujos, cheiro de piscina, mofo e pragas ocasionais. As instalações incluem acesso direto à praia e uma piscina animada, mas o estacionamento é limitado e os elevadores podem parecer pequenos ou desgastados. Espere uma estadia animada à beira-mar, ideal para viajantes que priorizam a localização em vez de tranquilidade.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O acesso à praia e uma área de piscina animada são pontos positivos para alguns hóspedes. Reclamações frequentes citam estacionamento limitado e elevadores pequenos ou sujos, e a piscina pode estar lotada ou mal conservada.
Avaliações dos hóspedes relacionadas
8
Jennifer Lee Ann
17 de fev. de 2023
·
A estadia foi de 7 noites
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15 de mai. de 2024
·
A estadia foi de 6 noites
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13 de ago. de 2024
·
A estadia foi de 1 noite
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
stephen
15 de abr. de 2024
·
A estadia foi de 7 noites
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27 de abr. de 2023
·
A estadia foi de 2 noites
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10 de fev. de 2023
·
A estadia foi de 14 noites
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 de mar. de 2023
·
A estadia foi de 7 noites
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10 de abr. de 2023
·
A estadia foi de 3 noites
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15 de abr. de 2024
·
A estadia foi de 4 noites
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14 de nov. de 2023
·
A estadia foi de 3 noites
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As opiniões são mistas: vários hóspedes elogiaram quartos impecáveis e limpeza geral, enquanto outros relataram elevadores e corredores sujos, cheiro de piscina ou mofo, vazamentos e formigas ocasionais.
Avaliações dos hóspedes relacionadas
2
Patrick
15 de mai. de 2024
·
A estadia foi de 6 noites
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13 de ago. de 2024
·
A estadia foi de 1 noite
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
Anel Mariela
5 de jun. de 2023
·
A estadia foi de 4 noites
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
8
karla lorena
7 de mar. de 2024
·
A estadia foi de 6 noites
La limpieza es mala y demasiado ruidoso desde que amanece
La limpieza es mala y demasiado ruidoso desde que amanece
4
ANGUS
10 de fev. de 2023
·
A estadia foi de 14 noites
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 de mar. de 2023
·
A estadia foi de 7 noites
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
2
Enrique
30 de dez. de 2022
·
A estadia foi de 1 noite
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
6
michael
15 de abr. de 2024
·
A estadia foi de 4 noites
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
4
Jorge
18 de fev. de 2024
·
A estadia foi de 1 noite
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
8
Nestor
18 de jul. de 2023
·
A estadia foi de 2 noites
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são simples e carecem de comodidades comuns, como geladeira, micro-ondas ou cafeteira, com alguns desejando mais espaço para guardar pertences ou espelhos. Vários mencionaram camas duras e ruído da rua incômodo, enquanto o Wi-Fi variou de muito bom a pouco confiável.
Avaliações dos hóspedes relacionadas
2
Vernen
1 de fev. de 2023
·
A estadia foi de 21 noites
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
8
Karla
21 de mar. de 2023
·
A estadia foi de 2 noites
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
8
Jennifer Lee Ann
17 de fev. de 2023
·
A estadia foi de 7 noites
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15 de mai. de 2024
·
A estadia foi de 6 noites
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15 de abr. de 2024
·
A estadia foi de 7 noites
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
8
CITLALI JAZMIN REYES
23 de mai. de 2024
·
A estadia foi de 3 noites
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
6
Rosa Ana
15 de set. de 2025
·
A estadia foi de 6 noites
Muy buen internet en todas las instalaciones
Muy buen internet en todas las instalaciones
6
maricela
3 de jun. de 2022
·
A estadia foi de 3 noites
La verdad las camas son muy incómodas pero de hay en más esta bien
La verdad las camas son muy incómodas pero de hay en más esta bien
8
Nestor
18 de jul. de 2023
·
A estadia foi de 2 noites
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
6
Agustin
15 de abr. de 2024
·
A estadia foi de 4 noites
Rooms needed. Mini fridge,.microwave
Rooms needed. Mini fridge,.microwave
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é inconsistente: muitos elogiaram funcionários simpáticos e atenciosos e algumas experiências de check-in úteis, mas outros relataram tratamento rude, uma recepção pouco prestativa e problemas no check-in ou pagamento.
Avaliações dos hóspedes relacionadas
2
Vernen
1 de fev. de 2023
·
A estadia foi de 21 noites
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
10
Sergio
16 de abr. de 2023
·
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
2
Gladys
14 de abr. de 2024
·
A estadia foi de 5 noites
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
10
Jorge Armando
25 de abr. de 2024
·
A estadia foi de 4 noites
Excelente servicio
Excelente servicio
10
Alejandra
2 de set. de 2024
·
A estadia foi de 1 noite
Excelente atención
Excelente atención
2
Patrick
15 de mai. de 2024
·
A estadia foi de 6 noites
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
10
Griselda
20 de abr. de 2025
·
A estadia foi de 3 noites
Excelentes vacaciones y servicio!!!
Excelentes vacaciones y servicio!!!
4
ARMANDO
17 de mai. de 2024
·
A estadia foi de 4 noites
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
4
Jorge
18 de fev. de 2024
·
A estadia foi de 1 noite
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
10
Briss
18 de out. de 2024
·
A estadia foi de 2 noites
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado à beira-mar e a uma curta distância a pé de muitos restaurantes, mas várias avaliações alertam sobre a música alta de casas noturnas e da rua do outro lado, que pode durar até cerca das 4h da manhã.
Avaliações dos hóspedes relacionadas
8
Jennifer Lee Ann
17 de fev. de 2023
·
A estadia foi de 7 noites
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
6
stephen
15 de abr. de 2024
·
A estadia foi de 7 noites
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27 de abr. de 2023
·
A estadia foi de 2 noites
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10 de fev. de 2023
·
A estadia foi de 14 noites
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
4
IMELDA
19 de mar. de 2024
·
A estadia foi de 2 noites
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
6
Amanda
26 de mar. de 2023
·
A estadia foi de 7 noites
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Araceli M
2 de out. de 2024
·
A estadia foi de 2 noites
Staff was awesome it’s in a great area.
Staff was awesome it’s in a great area.
6
michael
15 de abr. de 2024
·
A estadia foi de 4 noites
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
8
CITLALI JAZMIN REYES
23 de mai. de 2024
·
A estadia foi de 3 noites
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
8
Nestor
18 de jul. de 2023
·
A estadia foi de 2 noites
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Reclamações frequentes sobre o sistema tudo incluído: variedade e qualidade limitadas, locais abrindo tarde ou de forma irregular, pequenas porções de bebidas e filas para reserva. Alguns hóspedes gostaram de certos itens ou escolheram restaurantes próximos.
Avaliações dos hóspedes relacionadas
2
Patrick
15 de mai. de 2024
·
A estadia foi de 6 noites
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15 de abr. de 2024
·
A estadia foi de 7 noites
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Mayra Yasmin
6 de mai. de 2023
·
A estadia foi de 1 noite
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
6
Anel Mariela
5 de jun. de 2023
·
A estadia foi de 4 noites
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
4
ANGUS
10 de fev. de 2023
·
A estadia foi de 14 noites
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 de mar. de 2023
·
A estadia foi de 7 noites
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10 de abr. de 2023
·
A estadia foi de 3 noites
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15 de abr. de 2024
·
A estadia foi de 4 noites
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14 de nov. de 2023
·
A estadia foi de 3 noites
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
4
Hector
6 de abr. de 2023
·
A estadia foi de 7 noites
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Melissa
23 de mai. de 2026
·
A estadia foi de 2 noites
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
10
Cesar Omar
10 de abr. de 2026
·
A estadia foi de 1 noite
Solo personal de bar y restaurante pueden mejorar su servicio
Solo personal de bar y restaurante pueden mejorar su servicio
10
SANDY YULENI
10 de abr. de 2026
·
A estadia foi de 1 noite
Muy bien y elegante
Muy bien y elegante
10
Magdalicia
6 de abr. de 2026
·
A estadia foi de 2 noites
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
10
Rodolfo Fabio
8 de jan. de 2026
·
A estadia foi de 2 noites
Todo bien
Todo bien
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 11:30
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 75.68563642807007USD
- 2026-09-21: 119.5473585395813USD
- 2026-09-22: 114.12366415786742USD
- 2026-09-23: 67.17150031929016USD
- 2026-09-24: 67.17150031929016USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 71.45904326553344USD
- 2026-09-28: 82.89249404144286USD
- 2026-09-29: 82.89249404144286USD
- 2026-09-30: 77.89035549545288USD
- 2026-10-01: 67.17150031929016USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 74.31740814895629USD
- 2026-10-05: 84.57452240676879USD
- 2026-10-06: 84.57452240676879USD
- 2026-10-07: 67.17150031929016USD
- 2026-10-08: 72.88822570724487USD
- 2026-10-09: 133.34088267745972USD
- 2026-10-10: 133.78417532806395USD
- 2026-10-11: 71.45904326553344USD
- 2026-10-12: 84.57452240676879USD
- 2026-10-13: 72.88822570724487USD
- 2026-10-14: 67.17150031929016USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 70.74445204467773USD
- 2026-10-19: 71.45904326553344USD
- 2026-10-20: 70.74445204467773USD
- 2026-10-21: 71.45904326553344USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 119.5473585395813USD
- 2026-10-26: 75.03199936981201USD
- 2026-10-27: 76.46117305374145USD
- 2026-10-28: 71.45904326553344USD
- 2026-10-29: 70.74445204467773USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 85.03625894622802USD
- 2026-11-02: 87.03430311660766USD
- 2026-11-03: 87.03430311660766USD
- 2026-11-04: 71.45904326553344USD
- 2026-11-05: 88.06542685165405USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 77.17576427459716USD
- 2026-11-09: 82.17790282058715USD
- 2026-11-10: 82.17790282058715USD
- 2026-11-11: 77.89035549545288USD
- 2026-11-12: 82.89249404144286USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 86.46544138793945USD
- 2026-11-16: 85.03625894622802USD
- 2026-11-17: 77.17576427459716USD
- 2026-11-18: 86.39692925949096USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 9:00 às 21:00.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 5 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- O alojamento disponibiliza check-out sem contacto.
- Tarifa de pequeno-almoço buffet: 350 MXN por adulto e 170 MXN por criança (valores aproximados)
- Cama desdobrável: 300 MXN por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviços de limpeza
Cofre
Atividades
Piscina
Praia (na proximidade)
Piscina exterior
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito
Serviços
Serviços de limpeza
Cofre
Depósito de bagagem
Área designada para fumadores
24-Hour Front Desk
Concierge Services
Geral
Restaurante
Quartos de não fumadores
Sala familiar
Beach Sun Loungers