Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately CNY 68 for adults and children.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional fees may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Shenzhen, just steps from Luohu Commercial City and within a 10-minute walk of Luohu Port. It is 1.6 miles from Dongmen Pedestrian Street and 4.7 miles from Shenzhen Convention and Exhibition Center.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 180 per night, and advance request is required for confirmation.

Felicity Hotel Shenzhen - Comfort Near Luohu Railway Station

Average nightly price at Felicity Hotel Shenzhen, Luohu Railway Station by month, last 12 months (USD)
Month	Average price
January	US$45
February	US$49
March	US$46
April	US$49
May	US$52
June	US$51
July	US$53
August	US$51
September	US$55
October	US$60
November	US$63
December	US$49

What guests think

Felicity Hotel Shenzhen, Luohu Railway Station draws guests for its very convenient location near the Luohu/Lo Wu border and rail links, with many finding spacious rooms and good value, though some report maintenance problems and occasional unpleasant odors.

Service is frequently described as friendly and efficient, though a few guests mentioned check-in hiccups or limited English. Breakfast earns praise for quality and breadth, while on-site amenities feel dated, with isolated appliance issues but a well-regarded massage center. Overall, this is a practical base for transit or brief visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated and could use renovation; guests praise the 8th floor massage center and note an on-site 7-Eleven, with occasional minor appliance issues.

Related guest reviews

10

PING YI

2 Feb 2025

·

Stayed 1 night

It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.

10

kenghao

7 Jul 2024

·

Stayed 1 night

附近無商店，入夜冷清。只有一樓有間711

4

JOSEPH

21 Nov 2023

·

Stayed 4 nights

This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???

8

Scott

22 Jul 2023

·

Stayed 3 nights

Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.

6

inc

21 Nov 2023

·

Stayed 1 night

English talking is very limited. Most of Facility looks old and it needs renovation.

8

Wai Kan Louis

15 May 2024

·

Stayed 1 night

酒店硬件比較舊

6

peter

28 Jul 2024

·

Stayed 1 night

太舊

8

ping chow ricky

24 Sept 2024

·

Stayed 1 night

雪櫃開了成晚都不凍

6

Calum

19 Sept 2024

·

Stayed 1 night

The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.

10

Scott

19 Jul 2023

·

Stayed 1 night

Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.

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Cleanliness

Cleanliness is mixed: several guests found rooms clean, but multiple reports cite musty odors, bathroom hair, and occasional towel smells.

Related guest reviews

10

Anita

8 Jul 2024

·

Stayed 4 nights

Beautiful and nice clean

6

Wai Ching

31 Dec 2023

·

Stayed 1 night

距離關口步行10分鐘左右，地氈被鋪已翻新，但洗手間依然較舊，燈光又暗。早餐品種算足夠算唔錯

10

Andy Wai

29 Jul 2023

·

Stayed 2 nights

Friendly staff. Great service.Clean place.

10

PING YI

2 Feb 2025

·

Stayed 1 night

It is still an amazing hotel after so many years, although amenities are a bit old, still comfortable to use and clean, no odor.

6

SUN HO DAVID

20 Aug 2023

·

Stayed 3 nights

The room and bath towel has bad odour. The toilet flush is choked though the recovery was ok

6

Lai Fun Kinnie

30 Jan 2025

·

Stayed 1 night

房間內的裝修非常舊，保養差

6

Anthony

20 Apr 2024

·

Stayed 1 night

quartos e camas sujas. Havia cabelo no banheiro. No check in não achavam minha reserva, acharam o nome de outra pessoa e iam me dar o quarto mas eu avisei que não era para mim, que haviam me dado diárias a mais. Demoraram mais ate encontrarem a reserva.

2

TAKESHI

21 Oct 2024

·

Stayed 4 nights

カビ臭い。部屋をかえてもらっても同じ臭かった。2日目から頭痛がしたのでホテルを変えました。

10

CHIEN AN

26 Dec 2023

·

酒店距離羅湖火車站, 走路約20分鐘, 酒店有點年紀,但仍維持不錯, 大堂挑高有中国式傳統氣派, 房間大床大、舒適安靜乾淨, 面河景觀優美, 因在冬天入住, 雲層較厚, 如天氣晴朗, 大片落地窗戶外, 應也會看到夕陽, 自助早餐需種類不太多, 但每樣食物都很新鮮也好吃, 所碰到的員工友善, 服務都不錯, 下次到深圳再會選擇入住這裡👍👍👍

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and some river views; decor and bathrooms feel dated, and a few mention dim lighting or minor maintenance issues.

Related guest reviews

6

Wai Ching

31 Dec 2023

·

Stayed 1 night

距離關口步行10分鐘左右，地氈被鋪已翻新，但洗手間依然較舊，燈光又暗。早餐品種算足夠算唔錯

10

Carol

2 Mar 2025

·

Stayed 1 night

空間寬敞，還可以泡澡以解除風塵僕僕深夜抵達的疲勞，交通也很便利，距離離高鐵站不到10分鐘的步行路程，隔日前往市區辦事，轉地鐵也非常的方便，且周邊皆是美味小吃

10

KAI SIU

16 Nov 2023

·

Stayed 1 night

地點近口岸，房間也大，風景也不錯

6

Lai Fun Kinnie

30 Jan 2025

·

Stayed 1 night

房間內的裝修非常舊，保養差

8

Kwok Sui

4 Apr 2025

·

Stayed 1 night

Spacious room.

8

Scott

22 Jul 2023

·

Stayed 3 nights

Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.

6

peter

28 Jul 2024

·

Stayed 1 night

太舊

6

Calum

19 Sept 2024

·

Stayed 1 night

The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.

10

CHIEN AN

26 Dec 2023

·

酒店距離羅湖火車站, 走路約20分鐘, 酒店有點年紀,但仍維持不錯, 大堂挑高有中国式傳統氣派, 房間大床大、舒適安靜乾淨, 面河景觀優美, 因在冬天入住, 雲層較厚, 如天氣晴朗, 大片落地窗戶外, 應也會看到夕陽, 自助早餐需種類不太多, 但每樣食物都很新鮮也好吃, 所碰到的員工友善, 服務都不錯, 下次到深圳再會選擇入住這裡👍👍👍

10

Scott

19 Jul 2023

·

Stayed 1 night

Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and helpful; a few guests noted check-in delays or limited English.

Related guest reviews

10

Andy Wai

29 Jul 2023

·

Stayed 2 nights

Friendly staff. Great service.Clean place.

6

Anthony

20 Apr 2024

·

Stayed 1 night

quartos e camas sujas. Havia cabelo no banheiro. No check in não achavam minha reserva, acharam o nome de outra pessoa e iam me dar o quarto mas eu avisei que não era para mim, que haviam me dado diárias a mais. Demoraram mais ate encontrarem a reserva.

8

Scott

22 Jul 2023

·

Stayed 3 nights

Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.

6

inc

21 Nov 2023

·

Stayed 1 night

English talking is very limited. Most of Facility looks old and it needs renovation.

10

Yao

20 Dec 2023

·

Stayed 2 nights

Great location, good service , good value

8

KWANGBAE

28 Oct 2023

·

Stayed 3 nights

가격 및 서비스 모두 가격대비 만족합니다

8

Ching

4 Nov 2023

·

Stayed 3 nights

整體來講性价比可以。希望可以有會員升級服務，這樣就體現到會籍的優勢。

10

Anita

8 Jul 2024

·

Stayed 2 nights

Hotel room nice, service excellent. Only thing is walking distance is not a convenient.

10

CHIEN AN

26 Dec 2023

·

酒店距離羅湖火車站, 走路約20分鐘, 酒店有點年紀,但仍維持不錯, 大堂挑高有中国式傳統氣派, 房間大床大、舒適安靜乾淨, 面河景觀優美, 因在冬天入住, 雲層較厚, 如天氣晴朗, 大片落地窗戶外, 應也會看到夕陽, 自助早餐需種類不太多, 但每樣食物都很新鮮也好吃, 所碰到的員工友善, 服務都不錯, 下次到深圳再會選擇入住這裡👍👍👍

10

Scott

19 Jul 2023

·

Stayed 1 night

Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.

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Location

Location is widely praised for proximity to the Luohu/Lo Wu border, railway and metro, making arrivals and departures easy. Some mention construction, longer walks for certain routes, and limited shops nearby at night.

Related guest reviews

10

Carol

2 Mar 2025

·

Stayed 1 night

空間寬敞，還可以泡澡以解除風塵僕僕深夜抵達的疲勞，交通也很便利，距離離高鐵站不到10分鐘的步行路程，隔日前往市區辦事，轉地鐵也非常的方便，且周邊皆是美味小吃

10

KAI SIU

16 Nov 2023

·

Stayed 1 night

地點近口岸，房間也大，風景也不錯

8

Philip

20 Apr 2025

·

Stayed 1 night

Good location

10

Billy Chi Ching

9 Oct 2024

·

Stayed 1 night

Very close to Luohu Part, can get a taxi to different parts of Shenzhen conveniently. 5-10 walk to subway

8

Gregory

30 Jul 2023

·

Stayed 4 nights

Have stayed at this property before and since 1st visit property has improved great location

10

Yao

20 Dec 2023

·

Stayed 2 nights

Great location, good service , good value

10

Wilson

13 Oct 2024

·

Stayed 2 nights

Excellent breakfast and location (from port of entry).

10

CHIEN AN

26 Dec 2023

·

酒店距離羅湖火車站, 走路約20分鐘, 酒店有點年紀,但仍維持不錯, 大堂挑高有中国式傳統氣派, 房間大床大、舒適安靜乾淨, 面河景觀優美, 因在冬天入住, 雲層較厚, 如天氣晴朗, 大片落地窗戶外, 應也會看到夕陽, 自助早餐需種類不太多, 但每樣食物都很新鮮也好吃, 所碰到的員工友善, 服務都不錯, 下次到深圳再會選擇入住這裡👍👍👍

8

MING

1 Dec 2023

·

Stayed 2 nights

Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.

8

kin wai andrew

22 Feb 2025

·

Stayed 1 night

在火車站西出口，現在有大型工程進行中，很多路口都封閉了，餐廳選擇較小。

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Dining

Breakfast is consistently well reviewed for taste and overall quality, though a few say the selection is adequate rather than extensive.

Related guest reviews

6

Wai Ching

31 Dec 2023

·

Stayed 1 night

距離關口步行10分鐘左右，地氈被鋪已翻新，但洗手間依然較舊，燈光又暗。早餐品種算足夠算唔錯

10

Carol

2 Mar 2025

·

Stayed 1 night

空間寬敞，還可以泡澡以解除風塵僕僕深夜抵達的疲勞，交通也很便利，距離離高鐵站不到10分鐘的步行路程，隔日前往市區辦事，轉地鐵也非常的方便，且周邊皆是美味小吃

10

kenghao

7 Jul 2024

·

Stayed 1 night

附近無商店，入夜冷清。只有一樓有間711

8

Scott

22 Jul 2023

·

Stayed 3 nights

Great rooms and beds, beautiful river views. The massage center on the 8th floor is superior and very reasonable. Major shopping malls in walking distance and good service for all staff.

10

Wilson

13 Oct 2024

·

Stayed 2 nights

Excellent breakfast and location (from port of entry).

10

CHIEN AN

26 Dec 2023

·

酒店距離羅湖火車站, 走路約20分鐘, 酒店有點年紀,但仍維持不錯, 大堂挑高有中国式傳統氣派, 房間大床大、舒適安靜乾淨, 面河景觀優美, 因在冬天入住, 雲層較厚, 如天氣晴朗, 大片落地窗戶外, 應也會看到夕陽, 自助早餐需種類不太多, 但每樣食物都很新鮮也好吃, 所碰到的員工友善, 服務都不錯, 下次到深圳再會選擇入住這裡👍👍👍

10

Scott

19 Jul 2023

·

Stayed 1 night

Been staying there for years. Great rooms, view of the River, super beds, massage services on 8th floor ($16/per hour) and expansive morning buffet.

8

kin wai andrew

22 Feb 2025

·

Stayed 1 night

在火車站西出口，現在有大型工程進行中，很多路口都封閉了，餐廳選擇較小。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $55	17 $57
18 $53	19 $53	20 $53	21 $53	22 $53	23 $57	24 $57
25 $54	26 $54	27 $54	28 $54	29 $54	30 $56	31 $57

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $63	3 $68	4 $63	5 $67	6 $67	7 $64
8 $63	9 $67	10 $72	11 $63	12 $63	13 $64	14 $64
15 $63	16 $63	17 $67	18 $67	19 $63	20 $68	21 $72
22 $63	23 $63	24 $63	25 $72	26 $68	27 $80	28 $67
29 $63	30 $72

Felicity Hotel Shenzhen, Luohu Railway Station

Prices for Felicity Hotel Shenzhen, Luohu Railway Station

Monthly average prices

About this property

Location

Room options

Executive Deluxe Room 1 King Bed

Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, River View

Executive Deluxe Suite

Deluxe Room 1 King Bed, City View

Deluxe Suite

Deluxe Room 1 King Bed, River View

Guest reviews of Felicity Hotel Shenzhen, Luohu Railway Station

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Felicity Hotel Shenzhen, Luohu Railway Station

Prices for upcoming dates