Hotel Gran Canaria Princess - Adults Only

Great hotel, stayed at both princesses in maspalomas and although this one may not be as flashy, the location is better. Area around the pool could do with a little layout adjustment, can get a bit busy and faffy to get a good place with an umbrella, same goes for the outdoor stage, needs a bit of love. All in all though the hotel and trip has been amazing ! 100% recommend.

Très bel hôtel spacieux, de très beaux équipements et top la wellness are a Grande chambre avec de beaux balcon Cuisine de l’hôtel variée pour le petit déjeuner et le dîner Le seul point noir : ascenseur, 3 uniquement pour un aussi grand établissement sur 7 étages et au moins 100 chambres par étage

Hôtel avec un gardien pour surveiller le parking qui est gratuit.Nous étions en demie pension les repas du matin et du soir sont très bon.Hôtel propre les chambres sont grandes et bien équipées. Les concerts et spectacles en décembre sont a l'interieure de l' hôtel. Une partie de la piscine et chauffé a 24,5mais il y avait beuacoup de vent donc peu de monde dans l'eau.Le coin spa et bien mais il manque quelque degrès dans les jacuzzis .Nous avons passé un agréable séjour.

Love this hotel. Our second visit & it was even better than the last. The heated pool is much warmer than last year & very enjoyable. Very clean & food above average for all inclusive. Staff can’t do enough for you & no queues for drinks. Plenty of sun beds as long as you don’t want the top spots. Thank you for another relaxed & pleasant stay.

The hotel was clean and tidy, rooms cleaned daily, fresh towels when requested. Pool area was nice plenty of sun beds, food was good always plenty to choose from can’t fault the place.

Clean, modern hotel with a nice pool area and very friendly staff. I had the all-inclusive plan and there were a nice variety of drinks included, but not every menu item was included. There was a nice variety of food in the buffet and the cooking stations provided fresh options. The snack bar did not have many choices in the AI plan, mostly toasted sandwiches. Lovely pool area with plenty of available chairs and umbrellas. I enjoyed the hotel and it’s close proximity to the beach, but did not care for the feel of Playa Del Ingles.

The room was clean and tidy. Staff work friendly and hard working. There was a good selection of food and drinks on the all inclusive. My only negative would be that the lifts were small and there always seemed to be one out of service, which meant waiting a while for them.

This hotel cannot be faulted. Exceptional buffet style food, good evening entertainment, comfy rooms, efficient friendly staff. Can't wait to go back. One of the best features if the large pool area with more than enough beds.

Out first adult only hotel and we absolutely loved it. The hotel room was of a big size, the three separate pools of varying temperatures were great to either warm up or cool down. The bus stop directly outside the hotel made it easier to travel to the airport. I would recommend

Great location but parking is a problem! Actually the whole island seems to have parking issues! Use taxi/Uber.

We had a great stay at the Gran Canaria Princess resort hotel. Defintely do the all inclusive - the food put out was different everyday and was often themed (mexican, asian etc) with plenty of other choices- the drinks included in the all inclusive were pretty good - beer, wine, prosecco, sangria all on tap or readily available to order as well as all the spirits and mixers. Apparently the all inclusive plus options gets you better top shelf spirits and drinks but the drinks poured in our all inclusive regular option certainly hit the spot - the free pour is unreal (hardly room for the mixer) - there were bars by the pool side and we were nicely buzzed by the pool at all times!! We made use of the entertainment (archery, games etc) and shows at night! was a lot of fun. The cleanliness of the hotel was pretty good (apart from a little mould in the shower) - cleaning staff were very friendly and cheerful - in fact all hotel staff were amazing!! Recommend a stay here for sure!! We will be back

Fantastic hotel and staff, very clean and hygienic, good choice of food

Zdecydowanie polecam pobyt w tym hotelu! Jedzenie było bardzo smaczne i urozmaicone – każdy znajdzie coś dla siebie, a dania były codziennie świeże i różnorodne. W hotelu panowała nienaganna czystość, a wszystkie pomieszczenia były utrzymane w idealnym porządku. Bardzo doceniam także przestronność obiektu – dużo miejsca zarówno w środku, jak i na zewnątrz, co sprawia, że można cieszyć się spokojem i relaksem. Obsługa była niezwykle miła i pomocna, zawsze gotowa do pomocy w każdej sytuacji. Szczególnie doceniam możliwość skorzystania z prysznica po wymeldowaniu – to świetne udogodnienie, które znacznie ułatwia ostatni dzień pobytu jeśli masz wieczorny lot. Na pewno wrócę przy okazji kolejnego wyjazdu!

The room was spotless, spacious, and beautifully decorated, with modern amenities and a very comfortable bed. I especially appreciated the little touches, like complimentary bottled water, quality toiletries, and a balcony with a lovely view. Housekeeping did a fantastic job every day, keeping everything fresh and tidy. The location was perfect close to the centre, and great restaurants, yet still quiet enough to relax. The hotel also offered easy access to public transport, which made exploring the area effortless. What really stood out was the atmosphere: warm, elegant, and genuinely inviting. It felt like more than just a place to stay; it felt like a home away from home.

The hotel was clean and tidy, rooms cleaned daily, fresh towels when requested. Pool area was nice plenty of sun beds, food was good always plenty to choose from can’t fault the place.

Been our second visit in this hotel. We really appreciate their services and comfort. Rooms are cleaned daily, food is great, hard to find any fault at this hotel. Highly recommend it!

Internet was great, no drops in service. Room always tidy, beds made every day and fresh towels. Also pool towels in the room so very handy as you don’t need to bring any. Staff were very attentive and all were very nice, especially Cleopatra who was a wealth of knowledge and an absolute star!

Hotel is very average, room nice enough.. bathroom kind of in need of a refresh... Cockroackes coming through cracks. Tiles at the bottom of the shower didn't meet the shower tray, I slipped and caught my toes underneath and cut a number of them... My husband visited reception as I was bleeding and was given one tiny plaster, he went back and was given another tiny plaster... So he had to visit a shop down the street while I was sat bleeding... Hotel staff were not interested. Drink choice was limited and food selection was poor and not really nice

Great clean property staff all helpful

Excelente hotel. Hemos pasado seis noches en media pensión y no pudimos salir más contentos. La habitación fantástica, espaciosa, moderna y un buen balcón con terraza. La variedad en la cena es enorme, cambiando el tipo de cocina cada día y no repitiendo siempre lo mismo, como hacen muchos hoteles de cinco estrellas. Desayuno con opciones de todo tipo: desayuno inglés, fruta variada de temporada, buena bollería... Maravilloso el servicio de habitaciones, que siempre se adecúa a los tiempos de los huéspedes y trabajan con una enorme rapidez. La zona de la piscina está genial, la piscina dividida en varias zonas tiene un encanto enorme, con mucho espacio tanto para bañarse como para tumbonas. El hecho de que sea un hotel solo para adultos garantiza un descanso y una tranquilidad total. No me puedo olvidar del equipo de animación, que de marcan un trabajazo: torneos de tenis de mesa, tiro con arco, baloncesto, fútbol... En definitiva, un hotel excelente y acorde a su categoría, en el que pasar unas vacaciones tranquilas y maravillosas.

Facilities and staff are superb. Location is great. Rooms are getting a bit dated.

The property has a spacious feel to it, from the outside spaces to the internal communal areas and individual rooms. All areas were clean and well maintained. The staff were professional, welcoming and friendly and a lovely bonus was on my birthday after being out for the day we returned to a surprise bottle of "bubbly" in our room! Our room was very large with an exceptionally large bed together with a seating area. It also had a large balcony with a lovely sea view. If anything, they could improve on providing consistent information: the TV screens said one thing but a receptionist said another. And, along with another couple who reported the same issue, the shower head would not stay upright in its bracket while having a shower. Overall, the property offers very good value for money and a very pleasant and comfortable stay.

Everything about this hotel is bang on, location ace, if I was to say one thing my husband has a bad back and the bed, for him, was too soft and aggravated his sciatica

Lovely hotel, staff were friendly and food was lovely. Rooms and bed were a nice size.

The room was spotless, spacious, and beautifully decorated, with modern amenities and a very comfortable bed. I especially appreciated the little touches, like complimentary bottled water, quality toiletries, and a balcony with a lovely view. Housekeeping did a fantastic job every day, keeping everything fresh and tidy. The location was perfect close to the centre, and great restaurants, yet still quiet enough to relax. The hotel also offered easy access to public transport, which made exploring the area effortless. What really stood out was the atmosphere: warm, elegant, and genuinely inviting. It felt like more than just a place to stay; it felt like a home away from home.

Very Good, but we got two beds put together so it made one big bed which made it impossible to sleep in the middle.

Really noisy rooms and people coming in late at night and early hours of morning making lots of noise and nothing done to enforce this

Il y a quelques efforts à faire : pour les chambres, literie et sbd OK, en revanche le simple vitrage rend l'impression que vos voisins qui discutent sur le balcon sont sur votre lit. De même les rideaux sont tamisant et pas occultant, vue les leds fixées sur les palmiers en facade des chambres, il serait nécessaire de revoir ce point. Question nourriture c'est pas mal, j'ai vu mieux mais aussi moins bon. Animations musicales pratiquement tous les soirs. Globalement plutôt positif.

We enjoyed our stay at Gran Canaria Princess. Our room was a good size with a generous balcony with pleasant views of the tropical garden & the neighbouring hotels are not ugly. The bathroom was very clean & the shower very easy to access. At night, the room was very quiet. Pillows could be better & the very plasticky mattress protectors need to go! All the staff we encountered at the hotel were friendly & helpful. The location of the hotel is good for reaching the Yumbo centre & the beach. The main road behind can make relaxing by the far side of the pool a slight challenge - they could mask this background noise by using a running water feature. The pool area is clean, well laid-out & the pool itself is warm and inviting (there is one heated pool, the others are still bearable!). Sun loungers could be more plentiful - there was a LOT of hogging of loungers from early in the morning despite signs advising guests that ‘reserving’ with towels is not allowed. This could be countered by bar staff patrolling to offer drinks / snacks - this would not only increase revenue but improve the availability of beds and overall service. Breakfast was included in our rate, and was plentiful and diverse - literally something for everyone. Our only critique would be that the coffee machines don’t serve great coffee and the ‘juice’ machines are also disappointing because they serve concentrated drinks rather than fresh juices, which is strange as the island is known for fruit production.

Beds are not comfortable

Service from everyone was fantastic. The choices and quality of food was exceptional.

A couple of objections: though this is a very good place to stay at, it is a very noisy place and the Front Desk staff (not all of them, true) can give you an arrogant attitude even when you ask a simple question.

Beware!! Room cleaning staff stole my expensive running trainers from my room. Also, despite me and my friend booking our own room, we were provided with two rooms with an interconnecting panel which allows you to basically be in the same room as each other. We could hear each other fart, sniff, burp, everything. We had to be moved the next day, why even that is an option I do not know. We are fully grown men, we don’t need to hear what each other are doing and we certainly don’t need to be next door to each other. A little discretion and privacy please!!

The property has a spacious feel to it, from the outside spaces to the internal communal areas and individual rooms. All areas were clean and well maintained. The staff were professional, welcoming and friendly and a lovely bonus was on my birthday after being out for the day we returned to a surprise bottle of "bubbly" in our room! Our room was very large with an exceptionally large bed together with a seating area. It also had a large balcony with a lovely sea view. If anything, they could improve on providing consistent information: the TV screens said one thing but a receptionist said another. And, along with another couple who reported the same issue, the shower head would not stay upright in its bracket while having a shower. Overall, the property offers very good value for money and a very pleasant and comfortable stay.

A fabulous hotel, with the friendliest staff in a great central area

Internet was great, no drops in service. Room always tidy, beds made every day and fresh towels. Also pool towels in the room so very handy as you don’t need to bring any. Staff were very attentive and all were very nice, especially Cleopatra who was a wealth of knowledge and an absolute star!

Excellent service from start to finish! Arrived late due to flight delay & we received room service with 10 minutes of checking in. Also had a bottle of cava waiting in our room to celebrate my husbands birthday, such a nice gesture as we hadn’t actually pointed out the occasion! Thank you so much for a wonderful stay!

Very friendly and helpful staff. Great food.

Hotel is very average, room nice enough.. bathroom kind of in need of a refresh... Cockroackes coming through cracks. Tiles at the bottom of the shower didn't meet the shower tray, I slipped and caught my toes underneath and cut a number of them... My husband visited reception as I was bleeding and was given one tiny plaster, he went back and was given another tiny plaster... So he had to visit a shop down the street while I was sat bleeding... Hotel staff were not interested. Drink choice was limited and food selection was poor and not really nice

Hotel is a nice building, well located. Reception staff were friendly. Drinks were nice and good options in the all inclusive package. Pool was a good temperature. Beds were comfy and rooms clean. However, wouldn’t recommend for the following reasons- -food choice and quality was poor for lunch and dinner in the buffet. Very strange selection. -security staff were really unhelpful. We were asked to leave the terrace because it was late, even though it’s an adults only hotel. - walls in the room are thin, our neighbours decided to kick the walls and doors in protest to us coming in late at night and respectfully talking and getting ready for bed. Quite frightening, security did nothing but blame us. Overall the hotel could be lovely, but the vibe is very much 40 age range, more strict than a family friendly hotel in my opinion. Felt like as we laughed whilst chatting over some drinks that we were ‘rowdy’ and unwelcome. When in fact we were a young group of 3 sister in laws going for a relaxing holiday to have a nice time. Complained to night reception staff about what had happened but nothing was done about it.

Well connected transport wise to get to the beach and Las Palmas - lots within walking distance. Would have liked to have free water/hot drinks available beyond breakfast(half board). One of the 3 lifts was out of use for the full 10 days we were there which meant people were waiting much of the time. No ironing facilities. The main hotel areas have no air conditioning which means that bedrooms are the only cooler areas after hot days outside. Otherwise, a very nice stay with very helpful staff.

Great hotel, stayed at both princesses in maspalomas and although this one may not be as flashy, the location is better. Area around the pool could do with a little layout adjustment, can get a bit busy and faffy to get a good place with an umbrella, same goes for the outdoor stage, needs a bit of love. All in all though the hotel and trip has been amazing ! 100% recommend.

Great clean hotel in an ideal location. Good food and drinks selection and always space to sit by the pool

A fabulous hotel, with the friendliest staff in a great central area

Clean, modern hotel with a nice pool area and very friendly staff. I had the all-inclusive plan and there were a nice variety of drinks included, but not every menu item was included. There was a nice variety of food in the buffet and the cooking stations provided fresh options. The snack bar did not have many choices in the AI plan, mostly toasted sandwiches. Lovely pool area with plenty of available chairs and umbrellas. I enjoyed the hotel and it’s close proximity to the beach, but did not care for the feel of Playa Del Ingles.

Good hoteĺ with anice (if usually very busy) pool and lounging area. Good value considering the wide, healthy and tasty dining options. Nice location close to the beach (12 min walk).

The location, near the bus stop to the airport!,The breakfast was good,

We enjoyed our stay at Gran Canaria Princess. Our room was a good size with a generous balcony with pleasant views of the tropical garden & the neighbouring hotels are not ugly. The bathroom was very clean & the shower very easy to access. At night, the room was very quiet. Pillows could be better & the very plasticky mattress protectors need to go! All the staff we encountered at the hotel were friendly & helpful. The location of the hotel is good for reaching the Yumbo centre & the beach. The main road behind can make relaxing by the far side of the pool a slight challenge - they could mask this background noise by using a running water feature. The pool area is clean, well laid-out & the pool itself is warm and inviting (there is one heated pool, the others are still bearable!). Sun loungers could be more plentiful - there was a LOT of hogging of loungers from early in the morning despite signs advising guests that ‘reserving’ with towels is not allowed. This could be countered by bar staff patrolling to offer drinks / snacks - this would not only increase revenue but improve the availability of beds and overall service. Breakfast was included in our rate, and was plentiful and diverse - literally something for everyone. Our only critique would be that the coffee machines don’t serve great coffee and the ‘juice’ machines are also disappointing because they serve concentrated drinks rather than fresh juices, which is strange as the island is known for fruit production.

Lovely hotel - all areas very clean and staff very friendly. Good choice and quality of all inclusive food options. Drinks also good, machine made cocktails but taste good. Really convenient location, 15 mins from Yumbo Centre. Would recommend if staying in GC.

Great location but parking is a problem! Actually the whole island seems to have parking issues! Use taxi/Uber.

The food was bland and repetitive and poor quality, no water bottles in the fridge, definitely not a 4 atar hotel

Service from everyone was fantastic. The choices and quality of food was exceptional.

Property is good. Staff is ok. But food is terrible. Every day same thing. Over ripped fruits. Not good vegetarian options.

We had a great stay at the Gran Canaria Princess resort hotel. Defintely do the all inclusive - the food put out was different everyday and was often themed (mexican, asian etc) with plenty of other choices- the drinks included in the all inclusive were pretty good - beer, wine, prosecco, sangria all on tap or readily available to order as well as all the spirits and mixers. Apparently the all inclusive plus options gets you better top shelf spirits and drinks but the drinks poured in our all inclusive regular option certainly hit the spot - the free pour is unreal (hardly room for the mixer) - there were bars by the pool side and we were nicely buzzed by the pool at all times!! We made use of the entertainment (archery, games etc) and shows at night! was a lot of fun. The cleanliness of the hotel was pretty good (apart from a little mould in the shower) - cleaning staff were very friendly and cheerful - in fact all hotel staff were amazing!! Recommend a stay here for sure!! We will be back

Lovely Hotel A few things could be better Like using original labels alcohol, fresh orange juice should be free The better coffee’s are charged. The staff were excellent. Friendly and courteous. Food was very good A lovely selection every day . Good location. 10/15 mins walk to beach .

Clean, modern hotel with a nice pool area and very friendly staff. I had the all-inclusive plan and there were a nice variety of drinks included, but not every menu item was included. There was a nice variety of food in the buffet and the cooking stations provided fresh options. The snack bar did not have many choices in the AI plan, mostly toasted sandwiches. Lovely pool area with plenty of available chairs and umbrellas. I enjoyed the hotel and it’s close proximity to the beach, but did not care for the feel of Playa Del Ingles.

Only disappointed with the drinks in all inclusive,,,the usual cheap and nasty,but everything else was top notch!!

Hotel is very average, room nice enough.. bathroom kind of in need of a refresh... Cockroackes coming through cracks. Tiles at the bottom of the shower didn't meet the shower tray, I slipped and caught my toes underneath and cut a number of them... My husband visited reception as I was bleeding and was given one tiny plaster, he went back and was given another tiny plaster... So he had to visit a shop down the street while I was sat bleeding... Hotel staff were not interested. Drink choice was limited and food selection was poor and not really nice

Fantastic experience! Highly recommended, specially the buffet was great, and didn't feel repetitive.

Les+: la cuisine très bonne et variée, le personnel très sympathique, la situation de l’hôtel, l’animation Les -: jus d’orange infect au petit déjeuner sauf si vous voulez payer 2,5 euros pour un jus d’orange pressé, pas de confiture, mauvaise insonorisation des chambres, salle de restaurant glaciale, piscine non chauffée Je ne pense pas que j’y retournerai.