Is parking available at the property?

Parking is available on-site, but it is limited. Guests can utilize the parking facilities at the hotel.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately SGD 40 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Singapore's Orchard District, within a 5-minute drive of Singapore Botanic Gardens and Orchard Road. Notable nearby attractions include ION Orchard and Tanglin Mall, both approximately 1.5 km away.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool. It is seasonal and operational hours may vary.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Novotel Singapore On Stevens Hotel in Tanglin

Average nightly price at Novotel Singapore On Stevens by month, last 12 months (USD)
Month	Average price
January	US$162
February	US$192
March	US$164
April	US$164
May	US$157
June	US$144
July	US$163
August	US$161
September	US$150
October	US$247
November	US$190
December	US$165

What guests think

At Novotel Singapore On Stevens, travellers praise the friendly, helpful staff, comfortable rooms, and a pleasant pool and gym, while the quiet location near Orchard Road and public transport, plus a handy shuttle, make getting around manageable.

Breakfast is popular, though several reviews report crowding and slow clearing or replenishment at peak times. Cleanliness is generally good, but housekeeping can be inconsistent and some rooms show wear, humidity, or maintenance issues. A reliable choice for a stress-free Singapore stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the outdoor pools and a well-equipped gym. The free shuttle to Orchard Road is commonly mentioned as useful.

Related guest reviews

8

Alicia

10 Jul 2023

·

Stayed 3 nights

Design of the hotel is great and very comfortable. The gym is 24 hours with sufficient equipment to get in good workouts, and the pools are nice as well. Staff at the front desk are polite and helpful. Don’t go to breakfast during peak hours; the tables are not kept clean and the food is not refilled quickly. The area isn’t too convenient for public transportation. Towels in the rooms were clearly old and fraying at the ends.

8

Katherine

2 Aug 2023

·

Stayed 3 nights

It was good, we like the pool, front desk personal was helpful.

10

Susan

3 Dec 2023

·

Stayed 3 nights

The shuttle service to and from orchard is a plus.

10

Lavinia

17 Aug 2025

·

Stayed 3 nights

La struttura è molto bella, letti confortevoli, bagno pulito. Un po lontana dal centro, ma facilmente raggiungibile. Piscina molto bella

8

Gunaydiye

20 Oct 2024

·

Stayed 3 nights

It is 1.4km to Orchard rd and has a free shuttle service there which is great. The downfall of staying here is there is no airport shuttle service and is a bit far from the touristic sites such as the Marina...Gardens by the bay ...arab street etc... But overall a nice new hotel

10

Wendy

21 Dec 2023

·

Stayed 2 nights

The fact that it had a shuttle to Orchard Road 5 minutes away and was near to the Botanical gardens and a metro station made for a happy stay. The room was excellent and restaurants and bars good too

10

Ana

20 Jun 2025

·

Stayed 3 nights

Nice hotel buffet breakfast and pool was really nice.

10

Jason

2 Mar 2025

·

Stayed 3 nights

There is nice gym and pool on the 2nd floor. We have utilised the pool late afternoon and wasn't too busy at the time. The hotel is centrally located and close to a bus stop, which took 15min into Orchard Road. Steven Station is not too far, 8-10min walk.

10

Malavikha

5 Aug 2025

·

Stayed 2 nights

beautiful pool, good property

8

Bengt

16 Jan 2026

·

Stayed 2 nights

Fräscht rum och fin pool

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as clean, but housekeeping can be inconsistent, with missed or delayed service and some worn items. A few guests also reported inadequate vacuuming and minor maintenance issues like slow drains.

Related guest reviews

10

Jacob

2 Feb 2025

·

Stayed 5 nights

I had a fantastic stay at Novotel Singapore on Stevens! The hotel offers excellent service, a great location, and comfortable rooms. My room was spacious, spotlessly clean, and equipped with all the amenities I needed. I would highly recommend this hotel and would definitely choose to stay here again on my next visit to Singapore.

6

Svenja

10 Feb 2023

·

Stayed 3 nights

Service an der Bar und Roomservice mittelmäßig. Teilweise Mülleimer nicht geleert, Böden nicht gereinigt, sehr lange Wartezeiten an der Lobbybar.

8

Alicia

10 Jul 2023

·

Stayed 3 nights

Design of the hotel is great and very comfortable. The gym is 24 hours with sufficient equipment to get in good workouts, and the pools are nice as well. Staff at the front desk are polite and helpful. Don’t go to breakfast during peak hours; the tables are not kept clean and the food is not refilled quickly. The area isn’t too convenient for public transportation. Towels in the rooms were clearly old and fraying at the ends.

10

TAKANE

30 Nov 2023

·

Stayed 5 nights

Convenient, clean and safety

4

Parvin

15 Feb 2024

·

Stayed 3 nights

I was disappointed in this property. Every hotel I go to soon as you arrive you receive help with your luggage and the bellboy takes it in the hotel for you. Soon as I arrived there was no staff to be seen, I was carrying my child who was asleep and had to leave all my luggage outside and go in the hotel reception looking for staff to help bring my bags in. When checking in I was told if I register with Accor I can get free upgrades which was a lie as I got the room I booked and there was no 'upgrade'. My room was not clean everyday, just towels were changed and not all the old towels were collected. The water from the bidaai in toilet was leaking out soomuch water as well. I booked half board and the main reason for this was because I have a child and this makes it easier. When I went to the hotel restaurant for dinner I was told half board is a la carte and not buffet. I was disappointed as there was no mention of this when booking and it should have been stated as children are picky and I thought it was buffet so I can choose from many options for my child. I chose an option on a la carte for my child which she did not end up eating, had it been buffet like I had initially thought it would be, I would have tried other things to feed her. I also had no new shower cap replaced. My experience in this hotel was lower than expected and would not recommend for future bookings.

10

Tracy

26 Aug 2025

·

Stayed 4 nights

i would definitely stay here again. Great hotel. I walked the area and found a couple of fantastic malls, about a 15 min walk away. Lots of food and stores. Plus the metro is below the mall too. Staff was extremely friendly and the hotel is very clean. The breakfast buffet was wonderful.

10

MASAAKI

4 Mar 2024

·

Stayed 1 night

The rooms are clean, the facilities are great and the staff are nice. The surroundings of the hotel are very nice as well, which is good for a walk and makes you able to enjoy the greens in such a compact city. Just a little bit distance from the shopping area, however several restaurants and a convenience store next to the hotel, and you wont find it a problem to find food nearby.

6

gurcan

24 Nov 2025

·

Stayed 4 nights

otelin en guzel tarafı kahvaltı idi.ama temizlik ve hijyen konusunda sıkıntı var.mesela yerler tamamen halı kaplı ama en azından bizim kaldıgımız 4 gun boyunca hic süpürülmedi.hic temizlenmedi.

8

SETSU

2 Oct 2025

·

Stayed 5 nights

部屋の中の掃除（絨毯）が少し不十分。洗面台の水はけが悪かった。

8

LEICA

25 Mar 2025

·

Stayed 1 night

Well positioned to the airport. Very clean and quiet

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with effective, quiet air-conditioning in many. Some guests experienced humidity or weak A/C, thin walls, worn fittings, or initial maintenance faults.

Related guest reviews

10

Jacob

2 Feb 2025

·

Stayed 5 nights

I had a fantastic stay at Novotel Singapore on Stevens! The hotel offers excellent service, a great location, and comfortable rooms. My room was spacious, spotlessly clean, and equipped with all the amenities I needed. I would highly recommend this hotel and would definitely choose to stay here again on my next visit to Singapore.

2

Uyanga

8 Jan 2025

·

Stayed 7 nights

Rooms were terribly humid. I changed my room 2 times and both of them very very humud. Bed linens were almost wet due to humidness in the room. AC was barely working and I checked out earlier. Staff were not serius about the issue.

10

Ozgehan

11 Apr 2025

·

Stayed 3 nights

I enjoyed our stay at Novotel. The room was spacious. The breakfast was nice. The facilities were ok as well. The staff was super helpful. Maybe a more cozy lobby would have been better.

6

Zhanfeng

24 Mar 2023

·

Stayed 4 nights

It would be 5 stars rate, only except that the thin paper wall noiseproofing problem. You can almost hear every move or voice of your neighbour room.

8

Marc

19 Feb 2023

·

Stayed 3 nights

This was is a winner! Not usually a big fan of big brand names but this one fits the bill. Need some improvements on the front desk. Hit or miss on front desk staff but try to pick the ones who look like they have been doing it for a while versus the newbies who clearly are clueless on what they are doing. Other departments have wonderful staffing. Will stay again here. Rooms were fabulous!!

6

Kwai Yiu Keith

8 Jul 2024

·

Stayed 2 nights

Nothing was working properly in the room upon checked in. However, the hotel staffs were able to react quickly to get things fixed and done.

8

pooja

1 Apr 2024

·

Stayed 4 nights

Our bathroom and carpet were definitely a bit worn down, but everything else ESPECIALLY THE STAFF was excellent!!! America has much to learn from this place. 10/10 would stay again and reccomend to anyone going to Singapore.

10

Jens Peter

26 Mar 2023

·

Stayed 3 nights

Novotel does well with this property. Nice, clean , quiet room with perfect and quiet aircon, comfy bed and linen. Seven eleven, small eateries nearby and nice walk to Orchard Rd.

10

Giovanni

2 Mar 2025

·

Stayed 2 nights

Excellent space and enjoyed our short stay

8

SETSU

2 Oct 2025

·

Stayed 5 nights

部屋の中の掃除（絨毯）が少し不十分。洗面台の水はけが悪かった。

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful, with several standout staff mentions. A few reviews note inconsistent training and occasional lapses at check-in, housekeeping, or the bar.

Related guest reviews

2

Claude

22 Nov 2024

·

Stayed 17 nights

The stay was disappointing in many ways. Upon arrival, no one knew anything about my reservation/booking. At the bar, the bartender didn't know what a Prosecco was; a bar staff member refused to clean the table, claiming her shift hadn’t started yet, and told me to clean it myself. When I wanted to print a sheet of paper, no one in the business club was willing to help, nor was anyone at the reception. I had to go to the neighboring Mercure Hotel, where the concierge kindly did it for me. My room was not cleaned three times, even though I repeatedly pointed this out. And sometimes the cleaning happened only in the afternoon. The hairdryer was missing. Regular coffee as well sometimes. Additionally, at the bar, drinks cannot be charged to the room; they must be paid immediately, even for hotel guests. The staff overall is unhelpful and seemingly poorly trained, certainly not service-oriented. The entire lobby is cluttered with unattractive, dark metal statues that are supposedly art but create a very unpleasant atmosphere. I regret all this deeply, as I had booked a total of 17 nights at this hotel.

10

Katrina

29 Sept 2025

·

Stayed 2 nights

Great location, helpful staff

10

Ryan

15 Sept 2025

·

Stayed 1 night

Good stay, friendly staff

10

chris

25 Sept 2024

·

Stayed 11 nights

Great hotel, but the staff take it to the next level, fantastic service every time.

10

David

15 Aug 2025

·

Stayed 4 nights

The real difference between this property and any other in Singapore is the staff. They are sensational! From the bell boys at the front right up to the staff in the lounge we were always greeted with a warm welcome and they went out of their way every time to make us feel special. I would strongly recommend this hotel to anyone coming to Singapore. A special mention for professionalism and their willingness to always help goes to Glenn, Sabrina, Anand and Zoe in the lounge and Suren and Dinesh for their great work at front of house. I have already booked my next stay here. Novotel, you have recruited excellently!

10

Tracy

26 Aug 2025

·

Stayed 4 nights

i would definitely stay here again. Great hotel. I walked the area and found a couple of fantastic malls, about a 15 min walk away. Lots of food and stores. Plus the metro is below the mall too. Staff was extremely friendly and the hotel is very clean. The breakfast buffet was wonderful.

10

Murray

2 Jul 2025

·

Stayed 4 nights

A really nice hotel in a nice area. Staff went out of their way to make our stay great. Will definitely be back next time

10

Conrad Stewart

9 Jul 2025

·

Stayed 5 nights

Great property. Fauzi on the front desk was amazing and very helpful.

6

Fathin

13 Nov 2023

·

Stayed 2 nights

Manager Shazriena made my check in & check out experience a great one(She's amazing) although other staff members did not seem adequately trained or motivated to assist me and my husband when we were asking updates regarding our unpleasant situation that occured in our hotel room on our first night.

4

Kwai Yiu Keith

9 May 2025

·

Stayed 3 nights

The staff is not well trained overall. Not fully understand the definition of hospitality and not service driven and oriented

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AI-generated summary based on recent guest reviews

Location

Quiet neighborhood setting within walking distance of Orchard Road, with buses and Stevens MRT nearby; a shuttle to Orchard helps. Some guests felt it was a bit far from major sights or less convenient for public transport.

Related guest reviews

10

Lili

25 May 2024

·

Stayed 3 nights

Property was very clean and room was well thought out. It was a nice hotel with nice features. The place itself was very a bit distanced from main district, at least 20 mins from everything, but they did have a limited shuttle service and ride shares are very easy to get. The staff were good.

10

Grace

13 Feb 2025

·

Stayed 2 nights

Convince and easy accessibility to transport and landmarks

8

Gunaydiye

20 Oct 2024

·

Stayed 3 nights

It is 1.4km to Orchard rd and has a free shuttle service there which is great. The downfall of staying here is there is no airport shuttle service and is a bit far from the touristic sites such as the Marina...Gardens by the bay ...arab street etc... But overall a nice new hotel

10

Jason

2 Mar 2025

·

Stayed 3 nights

There is nice gym and pool on the 2nd floor. We have utilised the pool late afternoon and wasn't too busy at the time. The hotel is centrally located and close to a bus stop, which took 15min into Orchard Road. Steven Station is not too far, 8-10min walk.

8

kah

4 May 2024

·

Stayed 3 nights

The hotel itself is great but interconnection to Mercure is confusing. With the weather walking to closest mrt station 16 mins can be a drag and the hotel shuttle bus is at an interval of 45 mins. That I would say is the only downside to the hotel.

10

ROSANA

25 Feb 2026

·

Stayed 17 nights

O hotel é excelente, facil acesso a metro e onibus. Muit proximo da Ochard Road, 1.2km caminhando. Muito tranquila a area!

10

Tracy

26 Aug 2025

·

Stayed 4 nights

i would definitely stay here again. Great hotel. I walked the area and found a couple of fantastic malls, about a 15 min walk away. Lots of food and stores. Plus the metro is below the mall too. Staff was extremely friendly and the hotel is very clean. The breakfast buffet was wonderful.

10

Shayal

10 Aug 2024

·

Stayed 2 nights

Love the location, safe as I was a solo traveler, staffs were helpful

8

abel

7 Nov 2025

·

Stayed 3 nights

Location was great.

10

Robert

19 Nov 2024

·

Stayed 4 nights

Good place to stay if you are on a budget, this place is quite modern, in a walking distance to an Orchard street where are a lots of shops and restaurants are, not too far from the airport, about 25 minutes by car.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, though several reviews report peak-time crowding with slow clearing and refills. On-site dining is positively mentioned, and there are many eateries nearby; one guest disliked a la carte half-board.

Related guest reviews

8

fabian j

21 Jan 2024

·

Stayed 2 nights

Breakfast is typical oriental not much western for being the hype of novotel its not thru the standard and thats goes to their dining restaurant also.

8

Alicia

10 Jul 2023

·

Stayed 3 nights

Design of the hotel is great and very comfortable. The gym is 24 hours with sufficient equipment to get in good workouts, and the pools are nice as well. Staff at the front desk are polite and helpful. Don’t go to breakfast during peak hours; the tables are not kept clean and the food is not refilled quickly. The area isn’t too convenient for public transportation. Towels in the rooms were clearly old and fraying at the ends.

8

Lavinia

23 Jan 2025

·

Stayed 2 nights

My stay was great, and amazing staff. However the breakfast buffet was crowded, and food was not topped up, and tables not cleaned.

10

Ozgehan

11 Apr 2025

·

Stayed 3 nights

I enjoyed our stay at Novotel. The room was spacious. The breakfast was nice. The facilities were ok as well. The staff was super helpful. Maybe a more cozy lobby would have been better.

10

David

7 Jan 2024

·

Stayed 4 nights

Good stay only issue was busy times at breakfast very crowded and noisy

10

Ana

20 Jun 2025

·

Stayed 3 nights

Nice hotel buffet breakfast and pool was really nice.

4

Parvin

15 Feb 2024

·

Stayed 3 nights

I was disappointed in this property. Every hotel I go to soon as you arrive you receive help with your luggage and the bellboy takes it in the hotel for you. Soon as I arrived there was no staff to be seen, I was carrying my child who was asleep and had to leave all my luggage outside and go in the hotel reception looking for staff to help bring my bags in. When checking in I was told if I register with Accor I can get free upgrades which was a lie as I got the room I booked and there was no 'upgrade'. My room was not clean everyday, just towels were changed and not all the old towels were collected. The water from the bidaai in toilet was leaking out soomuch water as well. I booked half board and the main reason for this was because I have a child and this makes it easier. When I went to the hotel restaurant for dinner I was told half board is a la carte and not buffet. I was disappointed as there was no mention of this when booking and it should have been stated as children are picky and I thought it was buffet so I can choose from many options for my child. I chose an option on a la carte for my child which she did not end up eating, had it been buffet like I had initially thought it would be, I would have tried other things to feed her. I also had no new shower cap replaced. My experience in this hotel was lower than expected and would not recommend for future bookings.

10

Tracy

26 Aug 2025

·

Stayed 4 nights

i would definitely stay here again. Great hotel. I walked the area and found a couple of fantastic malls, about a 15 min walk away. Lots of food and stores. Plus the metro is below the mall too. Staff was extremely friendly and the hotel is very clean. The breakfast buffet was wonderful.

10

mehul

5 Dec 2022

·

Stayed 4 nights

Good hotel. Clean, good service, great breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $146	19 $159	20 $155	21 $193	22 $175	23 $154	24 $140
25 $144	26 $150	27 $150	28 $160	29 $143	30 $138	31 $138

Su	Mo	Tu	We	Th	Fr	Sa
1 $124	2 $130	3 $135	4 $135	5 $138	6 $143	7 $136
8 $138	9 $138	10 $144	11 $135	12 $137	13 $136	14 $124
15 $171	16 $193	17 $201	18 $201	19 $201	20 $194	21 $135
22 $138	23 $142	24 $171	25 $171	26 $160	27 $151	28 $132
29 $117	30 $129

Novotel Singapore On Stevens

Prices for Novotel Singapore On Stevens

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Twin Beds

Premier Double Room, 1 King Bed

Superior Double Room, 1 Double Bed

Deluxe Room, 2 Twin Beds

Deluxe Double Room, 1 Double Bed

Premier Suite, 1 King Bed

Guest reviews of Novotel Singapore On Stevens

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Singapore On Stevens

Prices for upcoming dates