AC Hotel by Marriott Spartanburg

Rennovations were loud & unwxpected. Avery was a Phenomenal guest host! BARNONE! - The morning lady with the really short hair, not so much. She Almost made me i us comfortably, as we didnt 'belong' there. The oatmeal for breakfast tasted instant; however, the the coffee was PHENOMENAL. This hotel rating would be great based on being there at the right timing. My stay was a mixed bag.

Clean, pool was a real treat and close to restaurants…safe was amazing as well!

Beautiful hotel. Efficient and courteous staff. Wonderful bar and restaurant on the top floor.

Loved that this hotel had superchargers for electric cars.

Wonderful restaurant on site.

It was a nice experience, the only thing was there are no microwave in the room.

Nice, clean, quiet hotel convenient for tour of Wofford College. Great fitness facility. Plenty of convenient parking. Easy walk to coffee and restaurants.

Visited to attend the Cole Swindell concert . Hotel next door to venue . Hotel was extremely clean and inviting with lots of “little” details. Positives: Room was spacious. The shower had two shower heads , one hand held, one not, water pressure was great- and one of the “ little” things that was so nice was having the shower nozzle on the opposite wall. Shampoo, conditioner, shower gel provided. Complimentary water in the fridge along with chilled glasses … lovely “ little” touch. Roof top restaurant / bar, bar in the lobby, breakfast buffet, small convenience store in lobby. Customer service was welcoming and took time to explain the in/ outs of the hotel and introduced themselves. Hotel was downtown , walking distance to many restaurants and the new baseball park. Another “ little” thing is the hotel provides a grassy pet area if traveling with pets. Pool area with chairs and covered area .. Parking onsite. Negatives: During our stay, the hallways were very noisy , well after midnight … guest loud and yelling . Pillows- please upgrade to a better quality pillow. Even with both pillows provided stacked on top of one another , they provided little to know support. Thank you for a wonderful stay.

Overall very nice with very helpful staff. Ice machines unacceptable. Two I tried did not work at all.

Great hotel and location. Gym is solid as well. No charge water is a big plus. The steakhouse on the rooftop is a bit pricey and the breakfast is just ok. Surprised they don’t have their own in house cafe/ restaurant. The rooftop restaurant is separate from the hotel so you can’t charge to your room.

The building itself was beautiful but the room wasn’t as clean as it should’ve been.

Very clean with friendly staff. Great location and parking.

The pool was great and restaurants around were great!. Although rooms were not what i expected. There was a used glass half full of liquor. Our rooms light fixtures did not work properly and the room was hot.

There were several issues with my stay, part of the time I had no heat, then I had to listen to blowers outside my door all night, there were old blood stains on my sheets, I had to move rooms, etc.

unacceptable that in three day never clean the room, I can believe how are so dirties! Never come back!! And not so kind the people in the hall Hotel

This was our second time staying here while visiting family who live in the area. We like that it is clean and well maintained as well as close to restaurants.

Super clean room - beautiful art collection, friendly staff

Very nice and clean hotel, highly recommended

Room was in poor shape. Coffeemaker was inoperable because the piece that holds the coffee pod was missing. Shower had black mold around lower walls. The shampoo/body wash dispensers were empty. Feels like the rooms are just getting a little tired.

Very clean and nice

I would love to give this hotel 5 stars as it is beautiful. That being said worst sleep of my life a train passes the property every two hours during the night and blow the whistle as it goes through.

Hallway noise when trying to sleep was annoying but everything else was above average. Very clean!!

The pool was great and restaurants around were great!. Although rooms were not what i expected. There was a used glass half full of liquor. Our rooms light fixtures did not work properly and the room was hot.

Nice property, clean room, friendly service. I felt very safe. Fast internet

Very clean and comfortable rooms. Liked the spacious counter space in bathroom and the rain shower head. Also nice to have a sofa for relaxing and watching the TV. Nice city view. Excellent, upscale breakfast. The convenience of free self parking.

It was a nice experience, the only thing was there are no microwave in the room.

Visited to attend the Cole Swindell concert . Hotel next door to venue . Hotel was extremely clean and inviting with lots of “little” details. Positives: Room was spacious. The shower had two shower heads , one hand held, one not, water pressure was great- and one of the “ little” things that was so nice was having the shower nozzle on the opposite wall. Shampoo, conditioner, shower gel provided. Complimentary water in the fridge along with chilled glasses … lovely “ little” touch. Roof top restaurant / bar, bar in the lobby, breakfast buffet, small convenience store in lobby. Customer service was welcoming and took time to explain the in/ outs of the hotel and introduced themselves. Hotel was downtown , walking distance to many restaurants and the new baseball park. Another “ little” thing is the hotel provides a grassy pet area if traveling with pets. Pool area with chairs and covered area .. Parking onsite. Negatives: During our stay, the hallways were very noisy , well after midnight … guest loud and yelling . Pillows- please upgrade to a better quality pillow. Even with both pillows provided stacked on top of one another , they provided little to know support. Thank you for a wonderful stay.

Beautiful rooms very affordable and you can walk to anything downtown.

Most uncomfortable bed we have ever slept in. Thought I would try the sofa bed, and that was even worse! Also bathroom needs brighter lighting, extremely dark, very hard to get ready when you can’t see anything. Very convenient location to be able to walk downtown

Neighbor super loud, thin walls, woke up by maintenance at 6 am and again at 8 am

Loved this hotel. Unfortunately they did not tell us that we had to request housekeeping so we did not get our room serviced. Just keep in mind to request service. Otherwise it was great! Great location- lots of bars and restaurants nearby.

Friendly staff!

Very long delayed check in. I think we waited at last 30 min to speak with someone. The lady in front desk wasn’t friendly, didn’t apologize, picked up a call in the midst of the check in and delayed us another 5 min. Handed us the keys, no thank you, have a great stay or anything. Terrible.

Great customer service from Brooke while enjoying our breakfast at the restaurant. Excellent customer service from the manager Elijiah and Yvonne. The hotel exceeded my expectations. This was our first time visiting Spartanburg and we loved it!

staff was excellent - great hotel

Yvonne R at the front desk was by far the most professional, knew the area, just an overall gem. Felt like I was in one of the hotels in Beverly Hills when I checked in. First visit to Spartanburg can't wait to return. Thanks Yvonne for making the trip amazing with your kindness, you went above and beyond!

Yvonne at the front desk was wonderful - she helped us several times and was very helpful with getting resolution.

Overall the property is modern and well-located. However, we could not sleep throughout the night because the people next door had loud music going. We called the front desk around 11:15pm. It seems that the young lady who answered at the front desk did not do much about it because the music continued at various, unpredictable times throughout the night. When it began very loudly again around 4:45am, my husband finally had had enough. He called the front desk and informed the lady who answered that he was about take matters into his own hands and the neighbors would not enjoy his way of handling it. Thank goodness the music stopped then. Also, the lighting in the room is not great and the churros at the breakfast were stale. The bottom line here is that the walls are paper thin between rooms and the front desk does not check on noise levels after receiving the first complaint.

The staff was extremely pleasant and accommodating. Check in & out was smooth.

The Staff was amazing. Treated me Like and Friend and took care of all our needs.

Amazing experience! Conveniently located near a lot of nice bars & spots. Book!

2 night stay for my wedding. It was in the perfect location from the venue and the staff was very friendly

This was our second time staying here while visiting family who live in the area. We like that it is clean and well maintained as well as close to restaurants.

Very nice hotel! Rooms are spacious and comfortable. Lobby area is gorgeous. Close to restaurants and downtown activities.

Nice, clean, quiet hotel convenient for tour of Wofford College. Great fitness facility. Plenty of convenient parking. Easy walk to coffee and restaurants.

This was conveniently located near the starting point of the Assault On Mount Mitchell bike ride.

Hotel was clean and in a Great location

Beautiful rooms very affordable and you can walk to anything downtown.

Wonderful area. Walked to dinner and ballgame with no problems. Loved it.

I loved the proximity to the downtown area. Very walkable with lots of dining options.

Rennovations were loud & unwxpected. Avery was a Phenomenal guest host! BARNONE! - The morning lady with the really short hair, not so much. She Almost made me i us comfortably, as we didnt 'belong' there. The oatmeal for breakfast tasted instant; however, the the coffee was PHENOMENAL. This hotel rating would be great based on being there at the right timing. My stay was a mixed bag.

What we liked is above. What we didn't like was no fan in the bathroom. The room was a touch sterile feeling. The bath towels were terrible! The breakfast buffet was very expensive for what it was.

Beautiful hotel. Efficient and courteous staff. Wonderful bar and restaurant on the top floor.

Comfortable room and bed. The first night I had no coffee cups. Had great service at the lobby bar.

The hotel was clean and my room was very nice. The staff was excellent and helpful. The bed was comfortable. For the price of the stay, the amenities were not good. I expected so much more from a hotel of this caliber. I had an unexpected stay due to a family member being in the hospital nearby so I was stressed and in need of respite. 1. The breakfast was expensive for the same quality menu a cheaper hotel offers for no additional charge. The restaurant upstairs was ridiculously expensive. I went across the street to a local restaurant and had similar menu choices for much less cost. Very good food! 2. There was no microwave in the room to reheat food or coffee. 3. The shower was disappointing with barely a trickle out of the rain and hand held shower heads. 4. The shampoo and shower gel were the exact same liquid. The scent was more like a man's aftershave rather than a fresh citrus. The quality of the shower products was poor. 5. The carpet pattern in the hallway to my room was awful! 6. The price went up an additional $60 a night when I inquired about extending my stay for 2 more nights. Since I was already there, I think it was poor service to increase my rate by that much when I was already staying there. 6. I declined to extend my stay with AC Marriott and went to a Holiday Inn nearby for the same rate I had originally at your hotel. I got a nice room, better water pressure in the shower, nicer bathroom products and same quality bed and amenities.

Very economical, the restaurant on the 10th floor is amazing. Staff is great!!

Love the property and the staff are great. The train through the night kept me awake, would choose my room carefully. Food in the restaurant was not great value. The salad was $14 and was tiny! But service was excellent

The breakfast buffet did not have many options.

Great hotel and location. Gym is solid as well. No charge water is a big plus. The steakhouse on the rooftop is a bit pricey and the breakfast is just ok. Surprised they don’t have their own in house cafe/ restaurant. The rooftop restaurant is separate from the hotel so you can’t charge to your room.

Great environment! The European breakfast was well worth the $14!