Motel 6 Houston, TX - I-10 West

Xo

They seriously need better service and same goes for the cleaning services. All rooms need to be clean from top to bottom including the walls, fridge and microwave. Also needs inspection and repairs for the appliances and electronics.

Very rude staff tried to get extra money from me

Worst customer service ever

I will not duscuss the TV as was made me sign a non discussion statement on back copy billing receipt! Ok, no problem, not a TV watcher. Had asked for downstairs smoking if possible, it was not. Then rqst'd a non smoking down stairs room-- denied this opportunity stating he would not give a smoker a non smoking room. Assuring him i had stayed in a downstairs non smkg rm there a month earlier and that i exited the room to smoke every time i smoked, that i do not even smoke indoors in my own home! He would not budge! So, agreed to smkg rm, not realizing it had other problems. Upon going to basin to wash my hands _ face, little more than a few drops of water were exiting spigot... So i called front desk, asked if they had a plyers i could use to remove/clean rust filter-- upon letting night man know of issue he exclaimed "what did you stuff up it?!" -- at 70, i assure you i did no such thing...Went & spoke w/one of the grnd flrs maids & she confirmed that it had been in disrepair for as long as she had worked there! Next night mgr came to rm w/same maid, and maid tells him it was already broken...next he begins to exit rm. I then mention the water seeping up between tub room & inbetween the cheap laminate floortiles almost to bed, he says NOTHING, & departs rm (as i had full sz towel on floor, saturated from leak). Next a.m. I ask to extend my stay & he refuses, stating I'm a trouble maker! I called Corporate!