Name: Herald Suites Polaris
Address: 45 Polaris St., Makati, Gran Manila, PH
Price range: 32 US$–42 US$ per night
Rating: 8.65

Opiniones de los huéspedes

En Herald Suites Polaris, los viajeros destacan la amabilidad del personal, un ambiente boutique limpio y bien cuidado, y una ubicación conveniente en Makati, cerca de restaurantes, centros comerciales y vida nocturna, ofreciendo una buena relación calidad-precio para aquellos que buscan comodidad sin las comodidades de un complejo turístico.

Varias reseñas señalan colchones muy firmes o con bultos, ruido ocasional de la calle o del aire acondicionado, y algunas habitaciones que se sienten pequeñas o anticuadas. La fiabilidad del Wi-Fi es un problema recurrente, con interrupciones o señal débil. El desayuno y el restaurante del hotel son ampliamente apreciados por su sabor y relación calidad-precio, aunque el servicio puede ser lento a veces y algunos huéspedes encontraron artículos limitados o fríos. Espere una estancia boutique amigable y bien cuidada en una ubicación céntrica con algunas desventajas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes señalan que no hay piscina ni gimnasio; en general, las instalaciones se sienten limitadas para el ocio.

Reseñas de huéspedes relacionadas

8

Reuel

8 jun 2023

·

Se alojó 3 noches

No pools to use to cool off. No equipment to use to exercise.

10

Ruel

12 sept 2025

·

Se alojó 1 noche

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.

10

Keith

29 nov 2023

·

Se alojó 1 noche

Surprisingly upscale. Excellent food and bar service. On the edge of Makati, so other area venues in the immediate area are limited unless you enjoy bars and red light district.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Se elogia con frecuencia por estar limpio y bien mantenido en todas las habitaciones y áreas comunes. Algunas reseñas mencionan toallas desgastadas y problemas ocasionales de drenaje en el baño.

Reseñas de huéspedes relacionadas

10

Nathan

26 mar 2023

·

Se alojó 3 noches

Towels are really bad. Other than that, stay was great! Friendly staff, great location, easy access to everything

10

Itaru

16 nov 2025

·

Se alojó 1 noche

立地も良く、部屋も清潔で良かったです。

10

Edmund

25 nov 2025

·

Se alojó 2 noches

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!

10

Ruel

12 sept 2025

·

Se alojó 1 noche

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.

10

Anthony

18 nov 2025

·

Se alojó 5 noches

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.

10

Leron

9 ene 2023

·

Se alojó 1 noche

Clean hotel with excellent staff

8

Yasuyuki

1 nov 2025

·

Se alojó 1 noche

古いホテルですが、それがまた趣があり良い雰囲気でした。汚すぎず、コスパは良いと思います。

8

SHUICHI

3 ago 2025

·

Se alojó 1 noche

Very nice clean and nice room.

10

Stephanie

27 oct 2023

·

Se alojó 3 noches

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.

6

Venus

16 feb 2023

·

Se alojó 7 noches

All the staff are friendly and helpful. Special thanks to Mariam at the front test. Disappointed the on towels provided. The towels were so old and looks dirty and with strings hanging - it looked and feel like towels were used for the provides.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Muchos encuentran las habitaciones lo suficientemente cómodas para estancias cortas, pero varios informan de colchones muy firmes o con bultos, accesorios anticuados y ruido ocasional de la calle o del aire acondicionado, con algunas habitaciones que se sienten pequeñas. El Wi-Fi a menudo es poco fiable o lento.

Reseñas de huéspedes relacionadas

6

Blaine

31 ene 2026

·

Se alojó 2 noches

Nice lobby and staff were nice. Upon arrival to My room I noticed the internet was down. I called front desk and they sent a technician who said he’d get IT person and contact me when resolved. Nobody ever called and I only noticed it was fixed later that night. Room was very dated and outlets on nightstand were not functioning. Bed was hard and lumpy. Springs dug into my back. Room is too dark. Shower is poorly designed as water always flowed onto floor. I would’ve rated 2 stars but the breakfast was actually quite good. Restaurant staff were great.

8

GREGG

6 dic 2022

·

Se alojó 5 noches

Having stayed at other Herald Suites properties before, was looking forward to trying Polaris. On the good side, the hotel is clean, has an interesting design and really quaint old Manila/Havana feel to it, serves a rather good breakfast and is in a part of the city that gives great accessibility to a wide variety of restaurants, malls, museums and other spots you might want to visit. The main downside is the room size. The rooms are really small compared to the other Herald properties. Good enough for a solo traveler for a night, maybe two, but friends/couples will be cramped. Really don't believe these rooms are 28sqm as was advertised. Other than the small room, you'll likely enjoy a stay here.

8

Jay

17 dic 2023

·

Se alojó 7 noches

So firstly, I really like this hotel, very art deco 1930s vibe. Good breakfast included, location is convenient. Main complaint this time was that the WiFi was awful. Hate to whine about stuff like that but in this day and age it’s important and it was totally unacceptable. Had some issues with getting in my room as well but no big deal. Like this hotel, they need to upgrade the WiFi.

6

Miguel

11 jul 2023

·

Se alojó 3 noches

We were set up in a room that did not have a good AC system. It did not cool well, and it was not insulated well. You could clearly see the outside from the top and sides of the AC unit.

10

Masaya

5 feb 2025

·

Se alojó 2 noches

新しくは無いものの、部屋は綺麗で快適でした。また、スタッフの方もフレンドリーで丁寧に応対してくれました。5階の部屋でしたが、夜は外の音が聞こえましたが、眠れないほどではありませんでした。治安の不安を感じることなく、グリーンベルト等の大型ショッピングモールまで徒歩で行ける範囲でした。総合的に非常に満足です。

2

Jimmy

16 ene 2023

·

Se alojó 3 noches

Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.

6

Atsushi

4 dic 2025

·

Se alojó 2 noches

サービスは良かったが施設が古く、特にエアコンがうるさすぎてよく寝れなかった。

6

Michael

2 ene 2024

·

Se alojó 6 noches

The Wi-Fi disconnected every five minutes. It's the worst Wi-Fi I ever had in the Philippines. Each room has it's own Wi-Fi connection and passwords for two devices. Neither one of these would stay connected. My twin bed room was nice. The AC worked fine. The hot water kettle and mini fridge worked. No microwave. Breakfast was good. With four choices to order from.

8

Keiichi

23 sept 2024

·

Se alojó 4 noches

I stayed 4 nights.Every time the cleaning was very well and comfortable.Every staff was so friendly. On the other hand, TV systems were broken and I couldn\'t watch any programs.And the light to indicate "Do not disturb" and"Please clean up" did not work. Location was convenient. We found a Seven Eleven and a laundry shop. The laundry shop delivered to the lobby,which was so helpful.

8

Howard

16 dic 2025

·

Se alojó 2 noches

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio destaca por su personal amable, cortés y proactivo en todo el hotel, con múltiples huéspedes habituales. Los problemas ocasionales incluyen un seguimiento lento, una alta tarifa por check-in temprano y comunicaciones erróneas aisladas con la gerencia o problemas de facturación.

Reseñas de huéspedes relacionadas

10

Oliver

23 oct 2023

·

Se alojó 6 noches

We extended our time here and stayed more than two weeks here. We can only speak highly of this remarkable hotel. After spending an extended period in the Philippines and being rather underwhelmed by the general attitude towards tourists, we consider ourselves incredibly fortunate to have spent our final days in this hotel. Not only does this hotel meet international hospitality standards with impeccable service, but there was also a standout individual, Assistant Resident Manager Mr. Mark De Guzman, who left us utterly speechless. While we were dealing with several family crises back home, Mr. De Guzman was like an angel to us. He was warm, understanding, and incredibly patient. He made us feel that whatever we needed, whatever we asked for, it was his top priority. His hospitality was beyond measure, and it's an immense privilege for the hotel to have him representing them. We will definitely return when we have the chance, and we highly recommend everyone to experience this exceptional Filipino hospitality. For us, this is the only place in Manila from now on.

10

Hans Christian

22 nov 2025

·

Se alojó 2 noches

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.

10

Dominic

22 ene 2024

·

Se alojó 5 noches

staff are well trained in customer service - each one extending needed assistance to various concerns and requests from guests - they go out of their way to ensure a smooth and convenient stay great job to Micah, Nadine, Cory, Marl, Karen, Jasmine, Zerica, Ralph, Mark, Patrick, Luke and security

10

Jose

28 abr 2025

·

Se alojó 2 noches

The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.

10

Anthony

18 nov 2025

·

Se alojó 5 noches

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.

10

Rose Mary

14 oct 2025

·

Se alojó 17 noches

Staff are awesome

10

Mats

6 oct 2025

·

Se alojó 3 noches

Fantastiskt hotell med centralt läge i Manila. Otroligt trevlig och vänlig personal. Frukosten var också väldigt bra. Kunde välja på ett flertal rätter, bordsservering. Mycket prisvärt hotell, återvänder gärna hit !!!

10

Irish Christine

13 may 2024

·

Se alojó 2 noches

Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.

10

Stephanie

27 oct 2023

·

Se alojó 3 noches

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.

10

Amanda

15 feb 2026

·

Se alojó 1 noche

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Base conveniente en Makati, cerca de restaurantes, vida nocturna y varios centros comerciales, con muchos lugares a poca distancia. Algunos huéspedes encontraron la zona inmediata descuidada o ruidosa debido a los bares cercanos.

Reseñas de huéspedes relacionadas

10

Jeff

27 ene 2025

·

Se alojó 3 noches

Beautiful, well maintained property with numerous shopping and dining options within walking distance.

8

Jeffrey

18 jul 2025

·

Se alojó 1 noche

It is a boutique colonial style hotel which is only a short distance from the makati central business district.

10

Masaya

5 feb 2025

·

Se alojó 2 noches

新しくは無いものの、部屋は綺麗で快適でした。また、スタッフの方もフレンドリーで丁寧に応対してくれました。5階の部屋でしたが、夜は外の音が聞こえましたが、眠れないほどではありませんでした。治安の不安を感じることなく、グリーンベルト等の大型ショッピングモールまで徒歩で行ける範囲でした。総合的に非常に満足です。

10

Anthony

18 nov 2025

·

Se alojó 5 noches

I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.

2

Jimmy

16 ene 2023

·

Se alojó 3 noches

Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.

8

Irene

4 ene 2024

·

Se alojó 2 noches

Lunch options were terrible - sotanghon soup was like water with salt and pepper (no flavor, no effort). Charging extra for XS coffee? terrible.Miscommunication with room pricing: paid extra person but no extra bed in 1st night and i was still charged for it. tv remote, internet was always NOT working! remote battery is cheap - should be ready. BUT, bell person and guards were VERY helpful they should get a raise; thats why I have them all good tip. areas around the hotel looks like a ghetto Makati, so filthy and smelly. interior design of hotel lobby looks great but rooms were not as nice

10

Keith

29 nov 2023

·

Se alojó 1 noche

Surprisingly upscale. Excellent food and bar service. On the edge of Makati, so other area venues in the immediate area are limited unless you enjoy bars and red light district.

8

LOURDES

19 dic 2023

·

Se alojó 3 noches

I like the place nice and clean.Staff are polite and accommodating especially in the Restaurant. Breakfast is good with your won choices.I highly recommend the place for transportation, shopping going to Ayala Malls,very convenient location.

8

Michael

7 dic 2023

·

Se alojó 3 noches

Herald Suites is a good hotel. My room was large, mini fridge, hot water kettle with instant coffee packets. The AC worked fine, quiet and kept the room cold. Breakfast was included, from 6-10am, order from menu, fast service. Short walk to all the tourist attractions on and around P. Burgos Street. It's a 20 minute walk to the Buendia MRT Station. Would stay again at this hotel.

10

Amanda

15 feb 2026

·

Se alojó 1 noche

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el restaurante del hotel son elogiados con frecuencia por su sabor y relación calidad-precio. Algunos informes señalan un servicio lento y artículos ocasionales limitados, fríos o decepcionantes.

Reseñas de huéspedes relacionadas

10

Demi

17 sept 2025

·

Se alojó 1 noche

The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.

10

Sky

31 oct 2023

·

Se alojó 1 noche

Great architecture, quality breakfast

8

Martin

17 may 2024

·

Se alojó 11 noches

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.

10

Demi

19 sept 2025

·

Se alojó 1 noche

Surprisingly clean and cozy. The food at Aurora cafe was delish.

4

Jose

12 oct 2025

·

Se alojó 2 noches

breakfast is served cold. limited choices

10

Mats

6 oct 2025

·

Se alojó 3 noches

Fantastiskt hotell med centralt läge i Manila. Otroligt trevlig och vänlig personal. Frukosten var också väldigt bra. Kunde välja på ett flertal rätter, bordsservering. Mycket prisvärt hotell, återvänder gärna hit !!!

8

RAHIM

21 ene 2024

·

Se alojó 4 noches

The hotel is nice and the staff are very helpful and polite. The free breakfast is very stingy even when they say breakfast for two and you are only , WiFi not very strong and struggl to download.

8

Howard

16 dic 2025

·

Se alojó 2 noches

Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.

10

Stephanie

27 oct 2023

·

Se alojó 3 noches

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.

8

Patrick

18 ene 2024

·

Se alojó 1 noche

Eten is heel lekker. En een beetje te druk op straat

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	36 US$
febrero	34 US$
marzo	35 US$
abril	32 US$
mayo	32 US$
junio	31 US$
julio	35 US$
agosto	32 US$
septiembre	32 US$
octubre	37 US$
noviembre	38 US$
diciembre	36 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $37	16 $39	17 $33
18 $33	19 $33	20 $33	21 $33	22 $38	23 $39	24 $34
25 $34	26 $34	27 $34	28 $35	29 $34	30 $34	31 $34

DO	LU	MA	MI	JU	VI	SA
1 $32	2 $32	3 $33	4 $32	5 $33	6 $32	7 $32
8 $32	9 $32	10 $32	11 $32	12 $33	13 $34	14 $34
15 $34	16 $35	17 $34	18 $39	19 $42	20 $40	21 $41
22 $41	23 $37	24 $39	25 $40	26 $40	27 $40	28 $41
29 $32	30 $36

Herald Suites Polaris

Precios para Herald Suites Polaris

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas individuales (Multi Use)

Habitación estándar, 1 cama doble (Multi Use)

Reseñas de los huéspedes sobre Herald Suites Polaris

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio