What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately SAR 50 for adults and SAR 25 for children.

Does the hotel allow pets?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 5:00 PM until 11:30 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including features such as step-free entrances and wheelchair-accessible facilities in public areas.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Madinah City Center, within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari. It is approximately 1.5 miles from Ali Ibn Abi Talib Mosque and 1.7 miles from The Green Dome.

What are the hotel's policies regarding children?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

SAJA By Warwick Madinah Hotel

Average nightly price at SAJA By Warwick Madinah Hotel by month, last 12 months (USD)
Month	Average price
January	US$229
February	US$176
March	US$224
April	US$123
May	US$299
June	US$180
July	US$105
August	US$113
September	US$106
October	US$125
November	US$154
December	US$216

What guests think

Across recent reviews of SAJA By Warwick Madinah Hotel, travellers praise the walkable location to Masjid Al Nabawi and generally friendly service, while noting dated rooms, maintenance issues, mixed cleanliness, and frequent elevator crowding during peak prayer times.

Some guests report smooth, helpful interactions and occasional upgrades, while others faced slow or inflexible check-in, booking mishaps, or inconsistent housekeeping response. Room experiences vary from comfortable and quiet to small or dated, with recurrent bathroom wear and occasional maintenance faults; Wi-Fi can be unreliable. Breakfast and dining feedback is mixed, ranging from tasty and varied to average or expensive, and sometimes not included in rates. Expect solid basics with occasional hiccups rather than a polished four-star experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are frequently crowded with long waits at busy times. Parking availability is mixed, with some guests finding on-site spaces and others struggling to park.

Related guest reviews

6

Hameed

7 Sept 2025

·

Stayed 3 nights

outdated hotel. really busy elevators and couple of times broke down in just 3 days. not very clean.

8

Noor

14 Jan 2026

·

Stayed 4 nights

All things were good except for poor WiFi connectivity and sometimes long elevator wait times.

6

Huma

6 Nov 2025

·

Stayed 1 night

Hotel is extremely crowded, the lifts were very slow and inefficient. The room was a good size but smelt really bad. Er told housekeeping and they sprayed it with something. The bathroom was in poor condition. The location was very good and the breakfast was good for the price too. For the price point, it was good.

6

Ammar

9 Feb 2024

·

Stayed 3 nights

The room was clean. The staff are nice and welcoming. The elevator was terrible, prepare to wait for 15-20 mins to get down from your room or up to your room.

10

Mashkoor

19 Feb 2024

·

Stayed 2 nights

Staff and Service were excellent. Transportation was every half hour to Haram 24 hours.

4

Nala

14 Mar 2025

·

Stayed 1 night

The underground parking is full. No street parking. It is very difficult to find parking. The service is good. The property is ok, personally if I knew how is the room, bathroom and property in general I will never go there. This place deserves 3 stars max. The bathroom is the worst part, it has rust and spots. Bottom line, I will never go there again.

4

Anwar

23 Oct 2023

·

Stayed 3 nights

Vi var på dette hotel 3 nætter. Gammelt slidt hotel, vi fik et værelse hvor håndvasken var utæt og tilstoppet så hele badeværelset var klamt. Dårlig morgenmads buffet, dårlig elevator system. Det bedste ved hotellet var at moskeen lå tæt på.

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10

Ati

16 May 2023

·

Stayed 1 night

Magnifique!! Grâce à Rahaf(Gina-Yousef) Bien accompagné express check in, up grade au suite et late check out jusqu’à 6pm Incroyable, vraiment hospitalité Madinah au TOP Pas loin de Masjid Nabawi 3mnts a pieds et surtout pour ce qui vient de Makkah en bus VIP Saptco juste devant cet hôtel.c’est pour cela j’ai choisi cet hôtel. Merciii pour tout Puisse Dieu vous béni

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6

Umar

11 Feb 2024

·

Stayed 2 nights

Over crowded, not enough elevators.

10

Mohammad Haider

18 Nov 2025

·

Stayed 2 nights

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, but repeated reports mention stained linens, mold or rust, odors, and bathrooms not serviced or cleaned daily.

Related guest reviews

4

Aya

4 Dec 2024

·

Stayed 2 nights

The hotel is not clean, you can tell the employees do a good job at cleaning however they need to invest on buying new sheets as they are all stained with blood or dirt

6

Rima

3 Dec 2024

·

Stayed 4 nights

The rooms were not cleaned every day and towels were not replaced so had to keep asking for these

10

Sabah

15 Jan 2026

·

Stayed 2 nights

The hotel was comfortable and clean, and the service was very good. Sabah Alkubaisi

4

Nala

14 Mar 2025

·

Stayed 1 night

The underground parking is full. No street parking. It is very difficult to find parking. The service is good. The property is ok, personally if I knew how is the room, bathroom and property in general I will never go there. This place deserves 3 stars max. The bathroom is the worst part, it has rust and spots. Bottom line, I will never go there again.

4

Asaf

18 Nov 2023

·

Stayed 3 nights

Filthiest bathroom I have come across in my life. Discolored towels. The breakfast was not up to the hotel rating either.

10

Mohamed

1 May 2024

·

Stayed 2 nights

Close to haram and very clean

4

Loai

30 Dec 2022

·

Stayed 19,356 nights

Staff are nice and supportive. It is a short walk to masjed gate 328. However, very disappointed with the lack of cleanliness. It is the dirtiest bathroom that I have ever seen. I had to cut my trip short and checkout early. I had to rearrange my bookings in Makkah and trains trips. Expedia tried to help me to get back the rest of my money because it is pay later hotel without any luck. So, the bottom line, I don’t recommend this for anybody.

2

Farzana

8 Aug 2024

·

Stayed 3 nights

Our family had a terrible experience in this hotel, the reception staff was not professional, rooms were not clean, There was water dropping from ceiling, we complain to management about ceiling leakage but no action were taken. There was a lot of dust on carpet, my whole family got sick because of the dusty carpet. They say they are four star but they were not. Not recommended at all.

10

Ahmed

30 Dec 2025

·

Stayed 1 night

Hassle free check in, friendly staff, nice and clean room, very close Masjid Al Nabawi. Great experience.

6

Muhammad

3 Jan 2023

·

Stayed 4 nights

I stay 4 night they didn’t clean rooms I request to many times then clean after third day

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Rooms

Beds are generally comfortable and some rooms are spacious, but many describe dated decor, small or worn bathrooms, and intermittent maintenance issues (AC, locks, plumbing). Wi-Fi can be unreliable, and room sizes and noise levels vary.

Related guest reviews

8

Mohammad Nabeel Asim

15 Apr 2025

·

Stayed 2 nights

Bathroom needed fixing in a lot of places for example, the door handle, the toilet, etc. The main door was scraping with its frame making it difficult to open. Iron was pretty damaged and not working however customer service was very good and a replacement was brought quickly.

6

Mohammed

11 Jan 2025

·

Stayed 4 nights

Close to everything. No hot water after ten minutes. Room booked for five people and everyday only received towels for three people. It gets very tiresome to call everyday and say hey can you send two more towels. Shower more than a minute, tub doesn’t drain, had to call maintenance. Cleaners randomly decide which of your dirty dishes to pick up, did not figure that out so just started leaving dishes in hallway like everyone else.

6

Hameed

7 Sept 2025

·

Stayed 3 nights

outdated hotel. really busy elevators and couple of times broke down in just 3 days. not very clean.

8

Noor

14 Jan 2026

·

Stayed 4 nights

All things were good except for poor WiFi connectivity and sometimes long elevator wait times.

10

Muhammad haseeb

12 Nov 2025

·

Stayed 2 nights

Washrooms needs to be renovate, stayed room#1326 not much happy with all broken parts that was temporary fix instead fully renovate.

8

asim

18 Nov 2025

·

Stayed 5 nights

For the overall price paid, this was a good hotel. It is kept clean. As it's an older building, some items (like the shower) do neee some TLC but usable. Room service was also very good and helpful. Would definitely consider this hotel again for future stays.

8

Nabil

13 Nov 2025

·

Stayed 4 nights

Rooms needed a bit of upgrade.

8

Sheeba

14 Nov 2024

·

Stayed 3 nights

Room is small and need renovation

8

Zina

16 Feb 2025

·

Stayed 3 nights

The room is nice and big but the carpet makes the room looks dirty. The bathroom is rundown. The location is ideal.

10

Mohammad Haider

18 Nov 2025

·

Stayed 2 nights

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

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Service

Service is often praised as friendly and accommodating, with helpful staff and occasional upgrades. However, several guests reported slow or inflexible check-in, booking/refund issues, and inconsistent housekeeping responsiveness.

Related guest reviews

10

Mohammed Abdul

5 Dec 2025

·

Stayed 4 nights

Location was great and staff were very nice welcoming and helpful

4

Mohammed

21 Jan 2026

·

Stayed 4 nights

First when I went to check in they told me I have multiple rooms booked under same reservation? I tried to tell them I booked 1room with king bad that I already paid for it’s take 1:30 min to get the room When enter the room the freezer wasn’t working When I call they came in and changed to other one Next day water coming through the ceiling in the bathroom When I call they told me someone coming right way No one showed up I called them again in the morning They told they going to shift us to another room 3 hours later I called again where is the room They said sorry we don’t have room available Meanwhile maintainers doing the work That being said I paid two days of money for nothing Overall bad experience we felt disappointed that we didn’t get what we paid for

4

Afsana

30 Jun 2025

·

Stayed 2 nights

After traveling for almost 17-18 hours we went to the hotel at 10:30am in the morning and when I spoke to a staff she said the room will be available after 12:30pm. We went back at 2pm and requested to check in. There was a different lady name Fatema was working and she said no we have to wait until 5pm because this is what our booking say. I requested nicely saying we travelled so long and we are very tired and if she can provide us a room earlier but she refused. She then said there is no room available but in front of my face I saw lot of people checked out. I felt like it was her that she did not want to give us room earlier than 5pm. I travel a lot and I never experienced it before. Most of the hotel actually flexible and when they hear long traveling time they usually accommodate.

10

Fazlu

26 Aug 2025

·

Stayed 6 nights

Fantastic hotel!!! Great experience and fantastic customer service from receptionist to concierge to room service and cleaning. Everything was well spot on and felt like a king in this hotel. This should be 5 star hotel as it was much better than the 5 star hotel i stayed in mekkah. Walk to the mosque is only 5 mins. What a amazing and fantastic experience from myself and my family!!! We loved it!!!!

10

Agmal

21 Jun 2025

·

Stayed 1 night

Very friendly staff and excellent service, allowed us to keep our luggage at hotel for a few ours after check out.

2

MOHAMMAD

4 Aug 2025

·

Stayed 2 nights

I booked the room for 2 nights. After 1 night the reception was calling the room again and again. They were saying I booked for one night. They send people 2 times when we all were sleeping. That guy wake us up and told us to contact reception. Rooms service did to clean the room on 2nd day. Had ask for towel couple of times. Last thing they disabled my room key. I had to go down and ask them to reactivate it. Even though the hotel amenities were good the administration and reception is the worst.

10

Samiha

17 Apr 2025

·

Stayed 7 nights

Very convenient, less than 5 mn walk to the haram. Super welcoming and friendly staff, Khulood from the guest relation team called every day to check if everything was fine and to ask if we needed anything. Munther from the reception team gave us an upgrade without me asking for it. The breakfast had a good range of hot and cold options with alternating hot menu every other day. The room was enough for 4 adults and the cleaning team came every day to do the room.

4

Mohamed

24 Feb 2025

·

Stayed 7 nights

Awful check in experience. Made to wait for ages only to find out that hotel was overbooked and that they were moving us to a nearby “5* hotel” which was not 5* at all and did meet my expectations at all. Very disappointed and will not be staying here nor recommending no it to anyone ever

10

Maqsood

11 Jul 2025

·

Stayed 2 nights

It was great overall, front desk staff was courteous and accommodating. Sister Fatima at the front desk had a very pleasant and welcoming attitude towards the guests. Overall great experience!

6

Amina

30 Mar 2024

·

Stayed 2 nights

The room for the hotel was comfortable and clean. The location is quite convenient to the Prophet’s Mosque. I have a mixed feeling with this hotel based on their staff. On arrival, the staff who completed our check-in was kind and hospitable. However, I tried to speak to another staff at reception (Faris) and he was rude and to some extent discriminatory. He refused to acknowledge or check on my request and said I should speak to the lady next to him but I observed him speaking to multiple males very kindly after me. I questioned whether his response to me was that way because I am female, black or not older. I spoke to another reception staff on his opposite (male) who assisted. I am quite surprised at his behavior and recommend the hotel advice and train their staff to acknowledge, assist and treat all jguests equally regardless of race or gender.

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Location

Consistently praised location, typically 3–10 minutes’ walk to Masjid Al Nabawi (near Gate 328/ladies entrance), with many shops and restaurants nearby.

Related guest reviews

10

Mohammed Abdul

5 Dec 2025

·

Stayed 4 nights

Location was great and staff were very nice welcoming and helpful

10

Fazlu

26 Aug 2025

·

Stayed 6 nights

Fantastic hotel!!! Great experience and fantastic customer service from receptionist to concierge to room service and cleaning. Everything was well spot on and felt like a king in this hotel. This should be 5 star hotel as it was much better than the 5 star hotel i stayed in mekkah. Walk to the mosque is only 5 mins. What a amazing and fantastic experience from myself and my family!!! We loved it!!!!

10

ahmad

11 Nov 2025

·

Stayed 2 nights

Close to grand mosque. Good street food options nearby. Hotel breakfast was expensive

10

Anwer

18 Nov 2024

·

Stayed 2 nights

Very close to gate 328 of masjid nabawi. Clean rooms, friendly staff and very nice area with shopping and dining within walking distance

10

Mohammed Noufal

19 Aug 2025

·

Stayed 2 nights

You can see the Haram courtyard from the hotel. Couple of blocks away. 10 mins walk to the masjid

10

Pabdou

13 Feb 2025

·

Stayed 1 night

Very convenient and walking distance to the Haram

8

bernadette

6 Nov 2025

·

Stayed 2 nights

Easy access to masjid, very well situated , breakfast was great

10

Saif

24 Mar 2024

·

Stayed 1 night

Very close to masjed al nabawi

10

Ahmed

30 Dec 2025

·

Stayed 1 night

Hassle free check in, friendly staff, nice and clean room, very close Masjid Al Nabawi. Great experience.

10

Mohammad Haider

18 Nov 2025

·

Stayed 2 nights

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

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Dining

Breakfast feedback is mixed: many note a tasty, varied spread, while others found it average, expensive, or not included. Room service is often described as good.

Related guest reviews

8

Shingo

18 Sept 2025

·

Stayed 1 night

グループ旅行で利用。預言者のモスクも歩いて行ける距離で便利でした。近くに飲食店も沢山ありました！朝食も種類は豊富で、だいたい美味しかったです。

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10

Ahmed

1 Jul 2025

·

Stayed 2 nights

I would highly recommend Saja Al Madinah. It is very close to the Masjid Al Nabawi. The staff is extremely friendly and helpful. The breakfast buffet has great variety of food. The rooms are clean. Great experience overall.

4

Ibrahima

24 Sept 2024

·

Stayed 2 nights

Old bathroom, toilet handle leaking, restaurant for breakfast not worth the money

6

Imtiyaz

12 Oct 2025

·

Stayed 4 nights

Breakfast is not included, very expensive to add later. Need to take careful consideration of check in time (between 4pm and 5pm). But were flexible. Rooms need maintenance, fridge not working (freezer door missing), table not safe, wardrobes not full length for thobe/abaya. However, service and staff were excellent and only 5 minute brisk walk to gate 328 which makes up for state of rooms. Overall happy with our stay.

8

bernadette

6 Nov 2025

·

Stayed 2 nights

Easy access to masjid, very well situated , breakfast was great

4

Asaf

18 Nov 2023

·

Stayed 3 nights

Filthiest bathroom I have come across in my life. Discolored towels. The breakfast was not up to the hotel rating either.

8

Olayinka

29 Sept 2025

·

Stayed 3 nights

Laundry and breakfast were ok. Our major issue is paying separately for breakfast. All International hotels come with breakfast.

8

Asad

19 Nov 2024

·

Stayed 6 nights

Saja Al Madina is an excellent choice for anyone that needs a mid range hotel within walking distance of Masjid An Nabawi. The hotel is a mere 3 minute walk from Gate 328 of the Haraam. Management should however look to improve their breakfast options.

10

Mohammad Haider

18 Nov 2025

·

Stayed 2 nights

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

8

Mahir

4 Jan 2026

·

Stayed 1 night

I booked breakfast but when I got to the hotel they told me it was not booked

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $105	10 $105
11 $105	12 $105	13 $105	14 $105	15 $105	16 $105	17 $105
18 $105	19 $106	20 $122	21 $133	22 $134	23 $148	24 $150
25 $147	26 $135	27 $152	28 $147	29 $147	30 $152	31 $167

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $151	3 $152	4 $149	5 $149	6 $149	7 $149
8 $146	9 $152	10 $152	11 $155	12 $155	13 $151	14 $147
15 $152	16 $175	17 $180	18 $182	19 $182	20 $182	21 $182
22 $180	23 $180	24 $171	25 $182	26 $182	27 $180	28 $177
29 $177	30 $175

SAJA By Warwick Madinah Hotel

Prices for SAJA By Warwick Madinah Hotel

Monthly average prices

About this property

Location

Room options

Executive Room (2 Queen Beds)

Standard Room

Executive Room (Twin)

Standard Twin Room

Standard Room (Quintuple)

Executive Suite, 2 Bedrooms

Executive Room (3 Single Beds)

Standard Triple Room

Executive Room (King)

Standard Quadruple Room

Executive Room

Guest reviews of SAJA By Warwick Madinah Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SAJA By Warwick Madinah Hotel

Considering this hotel for your Madinah trip?

Prices for upcoming dates

Business details