Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 14:00 until 00:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including a wheelchair-accessible registration desk.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Guangzhou, within a 5-minute drive of Guangzhou Opera House and Canton Tower. It is approximately 4.3 miles from Yuexiu Park and 5 miles from Zhenhai Tower. Nearby attractions include Grandview Mall (0.7 km), OneLink Walk (0.9 km), and Tee Mall (1.2 km).

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 250.0 per day. Advance request or confirmation may be required.

Arrivee Hotel

What guests think

Reviews of Arrivee Hotel describe a budget stay with mixed experiences, highlighting frequent cleanliness issues like strong odors, mosquitoes, and poorly maintained rooms, alongside some reports of helpful staff and fair value for money. Many rooms lack windows, and some guests noted noise and cigarette smoke seeping into rooms. Some reported very poor Wi-Fi and no elevator, with steps up to the lobby. Location feedback is mixed: convenient for the Canton Fair and metro for some, but others struggled with inaccurate map listings, longer walks than advertised, and street traffic noise. Overall, expect a simple, low-cost base with variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some guests reported very poor or unusable Wi-Fi and no elevator, with steps up to the lobby. Little else about on-site facilities was mentioned.

Related guest reviews

6

cindy daffne

5 May 2024

·

Stayed 3 nights

No me gustó por qué no tiene elevador y está muy encerrado las habitaciones pero el personal se recepción fue amigable

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2

seyed Mehrdad

18 Apr 2024

·

Stayed 3 nights

There seems to be a duplication of Arrivee hotel Guangzhou on hotels.com website 1. Location on the map is marked miles away from real location, spent 2 hours stranded on the streets looking for this place 2. Room did not have window, not shown on hotel room description, when I told staff, they used phone translator to say "you get what you pay for", No air in damp room. 3. Staff can't speak english, some are more helpful, some are rude 4. Noise from dinning area in the room till 4 am ( jet lagged guests for Canton fair) 5. Mosquitos everywhere 6. Room looks modern, hotel is dated 7. Lots of steps up to lobby/entrance Never staying here again

4

Latoya

16 Nov 2024

·

Stayed 11 nights

First of all money was stolen from my room on two occasions & nothing was done about it. That is the first & biggest issue & the only individuals that had access to my room was myself & the cleaning staff assigned to my room. Another thing is there is no wifi although it is advertised. The wifi is very poor.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring concern: many mention strong odors, mosquitoes, stained linens, and rooms or bathrooms not properly cleaned; a few found the property clean.

Related guest reviews

4

Martin

9 Nov 2025

·

Stayed 5 nights

Rooms smelled and they were not clean.

2

Yi ru

27 Apr 2025

·

Stayed 4 nights

It is like a hourly hotel. No windows dirty floor, mosquito smells, stain bed sheet. I don’t know how is this kind hotel can use unreal photos to trick customer for stay

4

Nenad

9 Nov 2025

·

Stayed 11 nights

Smelly room my clothes were stinky because of it

2

NAOHIRO

27 Oct 2023

·

Stayed 4 nights

汚いし、電波が悪い

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6

bo jan

4 Sept 2023

·

Stayed 1 night

跟相片不符，清潔度不足夠

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2

Joel

26 Apr 2025

·

Stayed 8 nights

I booked this hotel at $100 AUD per night. The photos looked good and the area was convenient. I arrived and I was disgusted by the hygiene and cleanliness standards. The hotel staff showed me 2 alternative rooms but they were all no better. The rooms and facilities all needed to have a deep clean. Because of my flight time, I had to stay the forst night. I checked out early the next morning and booked a new hotel else where. Not a good experience at all.

10

Lok Yin

23 Mar 2023

·

Stayed 1 night

非常整潔，高級感

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2

suwan

26 Oct 2024

·

Stayed 3 nights

청소도 안되어있어 너무더러웠습니다. 총4일묵었는데 3일째 아침에 윗집에서 공사를하여 드릴소리가 시끄러웠습니다. 다시는 이용하고싶지않습니다. 위치도 주변에 아무것도없습니다.

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4

Vasile

29 Apr 2023

·

Stayed 11 nights

The area wasn't bad and was close enough to the metro station. But inside the hotel was adifferent story. It was much older than what it says, and smelled pretty bad in the rooms. Which I had to change out of the first one because there was also a mosquito infestation in the room. I would not recommend this place unless a quick stopover.

8

Eduardo

30 Apr 2024

·

Stayed 3 nights

El trato muy bueno es un hotel sencillo pero todo muy limpio y económico suficiente para el que viene de negocios

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are windowless and compact, with reports of strong smells, smoke entering rooms, and occasional noise. A few guests described the rooms as acceptable for the price.

Related guest reviews

4

Martin

9 Nov 2025

·

Stayed 5 nights

Rooms smelled and they were not clean.

2

Yi ru

27 Apr 2025

·

Stayed 4 nights

It is like a hourly hotel. No windows dirty floor, mosquito smells, stain bed sheet. I don’t know how is this kind hotel can use unreal photos to trick customer for stay

4

Nenad

9 Nov 2025

·

Stayed 11 nights

Smelly room my clothes were stinky because of it

2

seyed Mehrdad

18 Apr 2024

·

Stayed 3 nights

There seems to be a duplication of Arrivee hotel Guangzhou on hotels.com website 1. Location on the map is marked miles away from real location, spent 2 hours stranded on the streets looking for this place 2. Room did not have window, not shown on hotel room description, when I told staff, they used phone translator to say "you get what you pay for", No air in damp room. 3. Staff can't speak english, some are more helpful, some are rude 4. Noise from dinning area in the room till 4 am ( jet lagged guests for Canton fair) 5. Mosquitos everywhere 6. Room looks modern, hotel is dated 7. Lots of steps up to lobby/entrance Never staying here again

4

PANIDA

8 Aug 2023

·

Stayed 8 nights

bad smell from toilet inside room and also have smoke come inside the room all night long

2

Chakravarthy

3 May 2023

·

Stayed 2 nights

All cigarette smoke. Very compact room. Not at all good for families

6

Arunan

7 Nov 2024

·

Stayed 21 nights

Good bang for your buck, but rooms were not cleaned thoroughly, beds were made daily and trash was cleaned but bathroom was not. Most rooms don’t have a window which could be a problem for some.

2

suwan

26 Oct 2024

·

Stayed 3 nights

청소도 안되어있어 너무더러웠습니다. 총4일묵었는데 3일째 아침에 윗집에서 공사를하여 드릴소리가 시끄러웠습니다. 다시는 이용하고싶지않습니다. 위치도 주변에 아무것도없습니다.

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2

Ugur

2 Nov 2023

·

Stayed 3 nights

Otele akşam saatlerinde giriş yaptık, iki oda ayrıldı, tahsis edilen oda penceresizdi , havalandırma gürültülü çalışıyor ve odada inanılmaz derecede sivrisinekler vardı, resepsiyona soyleyince elektrikli sinek kovucu verdiler, penceresiz bir odada sinek kovucu nasıl sağlıklı olabilir. Sabahı zor ettik ve üç günlük rezarvasyonumuz olmasına rağmen sabah ilk işimiz oteli değiştirmek oldu

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6

Thinh

26 Jun 2024

·

Stayed 4 nights

The hotel location itself is on a clean street and seems like a fairly safe neighborhood. The part I didn't like is I don't think the listing mentioned the room I got had no windows. You can't tell if its day or night time. You can walk to many food options within 10-15 walk. Traffic is pretty crazy so a short distance on a taxi ride can take like 20-30 mins.

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: several guests found reception helpful despite limited English, while others reported unhelpful responses and a serious theft complaint.

Related guest reviews

6

cindy daffne

5 May 2024

·

Stayed 3 nights

No me gustó por qué no tiene elevador y está muy encerrado las habitaciones pero el personal se recepción fue amigable

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8

Tiffany

17 May 2024

·

Stayed 10 nights

The staff were very helpful and this property was close enough to the Canton Fair complex to make the commute shorter and less costly. Options for restaurants were a little limited however you could order in food.

6

Ka Ming Frank

15 Apr 2024

·

Stayed 1 night

Staff were mostly helpful

2

seyed Mehrdad

18 Apr 2024

·

Stayed 3 nights

There seems to be a duplication of Arrivee hotel Guangzhou on hotels.com website 1. Location on the map is marked miles away from real location, spent 2 hours stranded on the streets looking for this place 2. Room did not have window, not shown on hotel room description, when I told staff, they used phone translator to say "you get what you pay for", No air in damp room. 3. Staff can't speak english, some are more helpful, some are rude 4. Noise from dinning area in the room till 4 am ( jet lagged guests for Canton fair) 5. Mosquitos everywhere 6. Room looks modern, hotel is dated 7. Lots of steps up to lobby/entrance Never staying here again

8

Aleksandr

2 May 2024

·

Stayed 7 nights

For this price is good to stay. People in reception always try to help if you need it.

4

Latoya

16 Nov 2024

·

Stayed 11 nights

First of all money was stolen from my room on two occasions & nothing was done about it. That is the first & biggest issue & the only individuals that had access to my room was myself & the cleaning staff assigned to my room. Another thing is there is no wifi although it is advertised. The wifi is very poor.

8

Chun Kit

12 Apr 2023

·

Stayed 1 night

前台很有禮物，以客為先

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8

JAVID

20 Apr 2023

·

Stayed 5 nights

It has kind & helpful. Staff is lack of english language. Overall it is worth for the price.

8

Eduardo

30 Apr 2024

·

Stayed 3 nights

El trato muy bueno es un hotel sencillo pero todo muy limpio y económico suficiente para el que viene de negocios

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AI-generated summary based on recent guest reviews

Location

Mixed: convenient for the Canton Fair and near a metro exit for some, but others found the map/address inaccurate, longer walks than advertised, and street traffic noise.

Related guest reviews

8

Tiffany

17 May 2024

·

Stayed 10 nights

The staff were very helpful and this property was close enough to the Canton Fair complex to make the commute shorter and less costly. Options for restaurants were a little limited however you could order in food.

8

MD RUMON

10 Nov 2024

·

Stayed 3 nights

Good value hotel and close to the canton fair maybe 10 min drive.

6

Federico

17 Oct 2025

·

Stayed 2 nights

La direccion que aparece en la App no es la correcta, tuvimos problemas con encontrar el lugar, no es confiable las ubicaciones de Google en China

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2

seyed Mehrdad

18 Apr 2024

·

Stayed 3 nights

There seems to be a duplication of Arrivee hotel Guangzhou on hotels.com website 1. Location on the map is marked miles away from real location, spent 2 hours stranded on the streets looking for this place 2. Room did not have window, not shown on hotel room description, when I told staff, they used phone translator to say "you get what you pay for", No air in damp room. 3. Staff can't speak english, some are more helpful, some are rude 4. Noise from dinning area in the room till 4 am ( jet lagged guests for Canton fair) 5. Mosquitos everywhere 6. Room looks modern, hotel is dated 7. Lots of steps up to lobby/entrance Never staying here again

6

Adonna

7 Apr 2024

·

Stayed 2 nights

Located at 天河公园exit B. Took about 20 minutes to get to zhujiang area. The rooms were decent.

10

Chen

12 Nov 2023

·

Stayed 1 night

Great location, very convenient. Be aware the noise of traffic cause it is literally by the street.

6

CHING YI

4 Feb 2025

·

Stayed 2 nights

地點很不方便, 但Hotels.com 描述由酒店步行至廣州正佳廣場, 只需9分鐘, 但實際是需要一個小時還多, 因有長者同行, 確實打亂了我們的行程！太失望！酒店整潔尚算一般, 環境破舊, 不太舒適！

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2

suwan

26 Oct 2024

·

Stayed 3 nights

청소도 안되어있어 너무더러웠습니다. 총4일묵었는데 3일째 아침에 윗집에서 공사를하여 드릴소리가 시끄러웠습니다. 다시는 이용하고싶지않습니다. 위치도 주변에 아무것도없습니다.

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4

Vasile

29 Apr 2023

·

Stayed 11 nights

The area wasn't bad and was close enough to the metro station. But inside the hotel was adifferent story. It was much older than what it says, and smelled pretty bad in the rooms. Which I had to change out of the first one because there was also a mosquito infestation in the room. I would not recommend this place unless a quick stopover.

6

Thinh

26 Jun 2024

·

Stayed 4 nights

The hotel location itself is on a clean street and seems like a fairly safe neighborhood. The part I didn't like is I don't think the listing mentioned the room I got had no windows. You can't tell if its day or night time. You can walk to many food options within 10-15 walk. Traffic is pretty crazy so a short distance on a taxi ride can take like 20-30 mins.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

8

Tiffany

17 May 2024

·

Stayed 10 nights

The staff were very helpful and this property was close enough to the Canton Fair complex to make the commute shorter and less costly. Options for restaurants were a little limited however you could order in food.

2

seyed Mehrdad

18 Apr 2024

·

Stayed 3 nights

There seems to be a duplication of Arrivee hotel Guangzhou on hotels.com website 1. Location on the map is marked miles away from real location, spent 2 hours stranded on the streets looking for this place 2. Room did not have window, not shown on hotel room description, when I told staff, they used phone translator to say "you get what you pay for", No air in damp room. 3. Staff can't speak english, some are more helpful, some are rude 4. Noise from dinning area in the room till 4 am ( jet lagged guests for Canton fair) 5. Mosquitos everywhere 6. Room looks modern, hotel is dated 7. Lots of steps up to lobby/entrance Never staying here again

6

Thinh

26 Jun 2024

·

Stayed 4 nights

The hotel location itself is on a clean street and seems like a fairly safe neighborhood. The part I didn't like is I don't think the listing mentioned the room I got had no windows. You can't tell if its day or night time. You can walk to many food options within 10-15 walk. Traffic is pretty crazy so a short distance on a taxi ride can take like 20-30 mins.

Was this helpful?

AI-generated summary based on recent guest reviews

Arrivee Hotel

About this property

Location

Room options

Comfort Double Room, 1 Queen Bed

Design Double Room

Elite Double Room

Deluxe Twin Room

Guest reviews of Arrivee Hotel

What guests think

No written reviews

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Arrivee Hotel