Is parking available at the hotel?

Yes, the hotel offers convenient on-site parking facilities.

What are the check-in and check-out times?

Check-in is available from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be arranged upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms are wheelchair accessible.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Taito, Tokyo, within walking distance to Sensoji Temple, Tokyo Imperial Palace, and Ueno Park. Naka-Okachimachi Station and Ueno-okachimachi Station are both a 6-minute walk away.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. There is no specific minimum age mentioned for children to stay for free.

KOKO HOTEL Ueno Station - Tokyo

Average nightly price at Hotel Wing International Select Ueno Okachimachi by month, last 12 months (USD)
Month	Average price
January	US$77
February	US$85
March	US$109
April	US$124
May	US$104
June	US$68
July	US$76
August	US$73
September	US$111
October	US$164
November	US$166
December	US$111

What guests think

At KOKO HOTEL Ueno Station - formerly Hotel Wing International Select Ueno Okachimachi, travellers consistently praise the ultra-convenient Ueno/Ameyoko location and generally friendly, English-capable staff, while room size skews small and housekeeping is on an every‑three‑days schedule.

Many guests find rooms clean, but recurring comments note occasional sewer or musky odors and some dust, plus Wi‑Fi that can be slow or unreliable. Facilities include a free‑drinks lounge and handy lobby amenities; coin laundry is available but several reviews report ineffective dryers, and post‑checkout luggage storage is limited or charged. Expect a compact, practical base suited to sightseeing days, not a full‑service stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free drinks lounge and lobby amenities are appreciated. Coin laundry exists but multiple reviews report dirty areas and ineffective dryers; luggage storage after checkout is limited or paid via lockers.

Related guest reviews

8

YUKIO

31 Jul 2023

·

Stayed 1 night

立地は抜群です。上野駅前の丸井のすぐ後ろです。朝食は割り切っています。コーヒーとドリンクのサーバーに、多種のパンだけです。糖質制限中の私は食べるものがありませんでしたが、駅構内のスーパーが至近距離ですから、購入してコーヒーとともに部屋でいただきました。無料のコーヒーサーバーがロビーにあるのと、チェックインが２時、アウトが１１時とゆっくり滞在できるのが魅力です。

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10

Jane

5 Nov 2023

·

Stayed 8 nights

Clean eco room with great towel service. Close to Ueno station for train & subway. Subway stations are near hotel too. Close to Takeya’s & Daiso is on the 4 th floor of Takeya’s bldg 1. Continental breakfast breads are tiny. Terrific self serve travel assessories in lobby & coffee/cocoa. Friendly & helpful front desk staff.

8

Keiko

5 Aug 2023

·

Stayed 1 night

駅チカでコーヒーなどのドリンクサービスもありがたい朝食はパンのみですが、近くにコンビニもあるので十分満足です

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2

MING HEI

14 Jun 2025

·

Stayed 7 nights

酒店更改了行李暫存服務11am退房行李只能免費暫存至12pm，12pm 過後每件行李收取¥1000⋯ 1小時免費暫存簡直不知所為！酒店已經不是每天清潔房間現在連行李暫存也要額外收費，對於此改動感到極失望

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10

Ka Wai

24 Jul 2025

·

Stayed 1 night

The hotel location is close to Ueno busy area. It is walkable to Keisei and JR station. The stuff is helpful. There is a lounge at 2/f that you may gather and have free drinks.

8

Russell

1 Apr 2023

·

Stayed 5 nights

Unimpressive at first, but discovered its charm with time. We stayed 6 days, I would return. Close to interesting large open air markets under elevated tracks. Free hot drinks in lobby all day. Room missing many amenities, but available at front desk if you ask. I'm 6 foot tall: shower height, pajamas, and slippers too small. Washer worked, but dryer doesn't dry well (in enclosed closet on 2nd floor, recirculates humid air, wall dripping with water, washing room for guests clothes needs vent openings).

8

RISA

19 Feb 2026

·

Stayed 3 nights

清掃が行き届いていて全体的な清潔感は良かった。ランドリーだけは汚く、床は白い何かがちらばり、乾燥機の内部もほこりが多く使えなかった。

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8

Martyn

8 Oct 2025

·

Stayed 5 nights

Typical Japanese hotel with the nice, but cosy rooms. However they do lose points for being the only hotel chain in Japan that we've stayed in that charges for luggage storage. For that reason, we would not choose this chain again.

8

Léa

27 Nov 2025

·

Stayed 4 nights

J'enlève une étoile car le sèche linge n'a pas séché du tout nos vêtements malgré le fait qu'on l'ai relancé 3 fois, en payant évidemment. La réception à part s'excuser n'a rien fait d'autre. En soit la chambre est très bien et très proche du métro et des rues vivantes de Ueno. N'utilisez juste par leur machine à laver et sèche linge

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8

Robin

12 Nov 2025

·

Stayed 3 nights

Venlig personale. Fin lounge på anden sal med gratis sodavand og kaffe- og madautomat inkl. mikroovn.

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Cleanliness

Many guests find rooms clean, yet repeated issues include bathroom or AC odors, occasional dust, and sporadic lapses (e.g., dirty towels or missed cleaning under the every‑three‑days policy).

Related guest reviews

10

ZIH-MING

7 Feb 2026

·

Stayed 1 night

客房乾淨、服務人員有禮貌，謝謝

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6

ian

17 Oct 2024

·

Stayed 3 nights

The property was clean in general but the bathroom in my room had a funky smell to it. I had to keep the fan on all the time.

8

Wallace

24 Jul 2025

·

Stayed 2 nights

Towels was dirty ...still got some red color stuff .....

10

IHSIEN

2 Feb 2026

·

Stayed 2 nights

交通方便，客房乾淨

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4

Tsz Wai

19 Apr 2023

·

Stayed 5 nights

好污糟,沖涼毛巾有頭髮牆身好多污積,床隔離無論係窗廉定冷氣都有好多舊灰塵未試過住一間日本酒店咁唔乾淨空間極細除左地點近之外冇一樣野係值得再住

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6

Faisal

24 Sept 2025

·

Stayed 3 nights

Room was good size for a solo traveller. Bathroom was good too. The air conditioning had a bad smell coming from it. It was off putting. Room was dusty at some places. House keeping needs to do a better job. Good location, not so far from Ueno station which was pretty handy. I would definitely recommend it. If the rooms are cleaned better and the ac didn’t emit a bad smell then it was 8/10 for sure.

4

Yuko

13 Jul 2024

·

Stayed 3 nights

The room and bathroom smelled so bad. The room and bathroom smelled so bad. It was like a smell of sewer.

8

Lars-Åke

5 Oct 2023

·

Stayed 24 nights

Stayed here in 2018 when the hotel was new, and although some routines at the hotel had changed since last time it was all in all just as good as the last time. Cleaning of the room is performed every third day when your staying multiple days. The fridge had a fan that was broken and noisy, they replaced the fridge with a new one within 24 hours and they are very service minded and helpful. My only real concern is that when I connected my laptop to the TV I noticed that it was very dusty behind the TV and didnt appear to be have cleaned in quited a while behind it and that while staying there I noticed that laptop and such quite quickly got covered with dust but might just be that they need to clean the filter on the AC.

4

King King

13 Mar 2024

·

Stayed 5 nights

廁所環境10分污糟，房入邊嘅空間同相係兩回事，地方又狹窄，完全轉唔到身連個篋都唔可以平開

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8

Sai Wah

23 Nov 2025

·

Stayed 3 nights

房間整潔

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Rooms

Rooms are typically small with limited space to open luggage, though a few larger layouts exist. Some guests report odors and low bathroom ceilings, limited or opaque views, and Wi‑Fi that can be slow or unreliable.

Related guest reviews

8

Yin wei

8 Feb 2026

·

Stayed 1 night

地點很好，離地鐵站很近、服務人員很親切。美中不足的是房間很小，連行李箱推進門都有困難。

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8

たつはる

9 Apr 2023

·

Stayed 1 night

wi-Fiがまったく入らなかった。何度も何度も試したが入らず、ここ最近でこんなホテルは無い！

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10

Angela

8 Jan 2026

·

Stayed 1 night

Size of room is larger than average Tokyo hotel rooms Staffs are clear and polite, while didn’t over-service

6

KAU KWONG

24 Aug 2025

·

Stayed 4 nights

The WiFI is super super super slow. Just treat this hotel has NO WIFI

8

SHEILA

8 Nov 2025

·

Stayed 5 nights

Staff were very nice and room was clean and tidy. We had 3 rooms booked and all three had no view out the window - just an opaque window glass. Rooms were smaller than the other two we stayed at and the bed was harder than I would normally like. The area was busy, and access to the trains was great. Lots of shopping and restaurants were very close by.

6

Joey

21 Nov 2024

·

Stayed 7 nights

Very convenient location, close to Ueno station and AirPort Express (Keisei skyliners) many shopping and food area nearby. Rooms are very small with low ceiling, the bathroom (bathtub ceiling is extremely low) average height can’t stand up straight in the shower area.

8

KAI CHING

10 Sept 2025

·

Stayed 2 nights

We stayed 2 nights in the twin bedroom which is very spacious. We can open 2 large luggages and still have a wide hallway. The staff speak fluent English and the location is perfect! 5 minutes from JR Ueno. I will definitely come again on my next visit.

6

Tiffany

1 Dec 2025

·

Stayed 3 nights

The room was smaller than the picture shows. There is no way 5 people, plus luggage for 5 fits in this room. I had to get another room for my husband and I. Even that room smelled musky. It needed to be aired out. The rooms reminded me of crusieship cabins.

2

long hin timothy

11 Jun 2025

·

Stayed 5 nights

poor wifi connection, no luggage deposite, poor house cleaning arrangement, last time booking wing hotel.

2

Seong Yun

24 Feb 2026

·

Stayed 1 night

방이 너무 좁아서 캐리어를 놓을 공간은 커녕 방문을 열자마자 침대위로 올라가야하는 최악의 공간을 갖는 방이었음.

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Service

Staff are frequently described as friendly, helpful, and comfortable communicating in English; check‑in/out is generally smooth. Some dissatisfaction centers on paid or limited baggage storage and occasional inflexibility or small front‑desk errors.

Related guest reviews

10

KA MAN

7 Dec 2025

·

Stayed 3 nights

Staff is polite

10

Sandra

18 Oct 2025

·

Stayed 3 nights

Very convenient location to the train/metro station. Excellent variety of eating places. Hotel staff very helpful.

6

Karen

18 Jul 2025

·

Stayed 6 nights

The staff was very helpful for the most part. I was very disappointed that when I left a neck travel pillow in the room by accident, they said it wasn't found and they could not ask the person cleaning the room about it. The hotel was very convenient and in a good area for dining options, shopping and walkable, close to transportation.

10

William

11 Nov 2025

·

Stayed 2 nights

As was my first review, our room was clean and comfortable. Staff were pleasant and spoke fluent English to my delight. I would recommend your hotel to family and friends. Thank you for a wonderful stay.

10

Mario

4 Nov 2025

·

Stayed 2 nights

Great stay in Ueno! The hotel has an excellent location, just a short walk from the train line, making it easy to explore Tokyo. The neighborhood is peaceful yet full of friendly restaurants and local charm. The staff were exceptionally kind and helpful. Perfect spot for anyone looking for comfort and convenience in a calm area of the city.

10

PingFang

26 Feb 2026

·

Stayed 5 nights

服務態度很好，訂房時的備註也有協助處理。

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2

MING HEI

14 Jun 2025

·

Stayed 7 nights

酒店更改了行李暫存服務11am退房行李只能免費暫存至12pm，12pm 過後每件行李收取¥1000⋯ 1小時免費暫存簡直不知所為！酒店已經不是每天清潔房間現在連行李暫存也要額外收費，對於此改動感到極失望

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8

holly

11 Jun 2025

·

Stayed 1 night

The hotel is clean and nice, size of room is good. However when i was checking in they tried to put me in a smaller room dispite my booking so i had to get them the change that after i showed them it was incorrect. I was unhappy with the fact they want to change to store baggage as the one hour they are willing to hold it its just in the lobby and know one is actually watching it. Most hotels have a locked room which is far more acceptable. Ive actually never experienced someone charging to store luggage in any hotel ive stayed in. and ive been in japan almost 3 weeks. The amenities are pretty good.

8

Sze Kit Leddy

22 Apr 2023

·

Stayed 3 nights

check in time was stubborn. Flexibility is a must improvement for Japanese service industry

10

William

10 Nov 2025

·

Stayed 5 nights

We stayed in a very clean room and we’re checked in by staff that were well-versed in the English language. I would recommend this hotel to my family and friends.

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Location

Very convenient for JR/subway and the Keisei Skyliner, steps from Ameyoko with many shops and restaurants. Handy base for airport transfers and sightseeing around Tokyo.

Related guest reviews

10

Troy

6 Oct 2025

·

Stayed 1 night

The hotel is in a great location, directly across the road from a popular dining and shopping district and a couple of minute walk from Ueno station. Ueno park is lovely during Sakura season and also very close by. Cheaper than Shinjuku and Shibuya (about 35 minutes away by train) but still vibrant and lively. I’ve stayed here three different times now, and if I’m ever in Ueno again, I’ll likely pick the same place. The staff are always pleasant and professional and happy to help. The rooms are small, this is to be expected based on the location, but are always comfortable and clean.

10

CHI FAI

6 Dec 2025

·

Stayed 7 nights

Location is near Ueno station.

10

Eugene

29 Oct 2025

·

Stayed 8 nights

Location was very convenient. Keisei Ueno station, Ueno station, and Okachimachi station were all within walking distance of less than 10min. Having direct access to Narita airport via skyliner means you do not have to lug ur luggage around when changing lines in the metro (metro transfers in japan are known to be long and mostly staircases). Plenty of dining options nearby near Ameyoko shopping street. If not, there’s a 7-11 and family mart within 100m for a quick fix. No issues at all with the room, clean and quiet as expected.

8

SHIHAN

10 Jan 2026

·

Stayed 2 nights

交通便利，逛街購物都在附近，步行可達！

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10

Alberto

20 Aug 2025

·

Stayed 4 nights

Close to Ueno Station and several options to eat.

10

Hing Ke Kenneth

3 Jan 2024

·

Stayed 5 nights

酒店對面馬路的橫巷有很多食肆，營業至凌晨，部分是通宵，縱然是除夕夜/新年，仍有不少繼續營業，十分方便。（但也不會嘈雜）。酒店門前行數十公尺是銀座線/日比谷線入口，大風或下雨也不用擔心；直接走路面 5分鐘內可往 JR 上野駅。不論是，只在鄰近幾個站逛逛買買然後返酒店小休再出外，或出外遊玩致早出晚歸（11pm返抵酒店才吃東西），都很合適。

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6

Brian

31 Jul 2024

·

Stayed 3 nights

Got a free soda excellent service but room was tiny for the three of us.

10

Kwok oi

22 Jan 2024

·

Stayed 4 nights

距離JR上野站和京成上野站都好近，交通非常方便。

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8

Siu Hong

23 Oct 2024

·

Stayed 4 nights

交通方便, JR, KS電鐵, METRO都在附近, 前往其他景點超方便, 鄰近亞美橫町, 丸井百貨超巿, DONKKI購物, 美食購物應有盡有.

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8

Cyrita

4 Nov 2025

·

Stayed 9 nights

Lots of shops nearby. Very convenient from the train station.

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Dining

Breakfast is very simple—mainly small pastries with coffee and drinks—while free drink machines are well liked. Variety and quality are limited.

Related guest reviews

10

Jordan

29 Sept 2023

·

Stayed 1 night

Had a one night stay here as Ueno is an express train stop from Narita on the Keisei line. Price and value was great for the location. Plenty of good eats and the famous shopping area is within minutes walk. Room is small, but was perfect for the night stay. They have free breakfast which consisted of different pastries, coffees and juices. Friendly staff at the lobby and they even had it decorated for Halloween.

6

Philo

6 Sept 2023

·

Stayed 2 nights

The staff were friendly and very nice. What they called breakfast was miniature pastries with coffee, tea lattes or OJ. The room was too small for two people. We had two (2) carryon bags, and it was extremely difficult for us to maneuver in the room with the two small bags. One of us had to climb onto the bed for the other to move around in the room or get to the bathroom, it was best suited for one person.

8

YUKIO

31 Jul 2023

·

Stayed 1 night

立地は抜群です。上野駅前の丸井のすぐ後ろです。朝食は割り切っています。コーヒーとドリンクのサーバーに、多種のパンだけです。糖質制限中の私は食べるものがありませんでしたが、駅構内のスーパーが至近距離ですから、購入してコーヒーとともに部屋でいただきました。無料のコーヒーサーバーがロビーにあるのと、チェックインが２時、アウトが１１時とゆっくり滞在できるのが魅力です。

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8

WAI KEI

22 Dec 2022

·

Stayed 3 nights

地理位置一流, 交通, 購物, 吃飯, 出行非常方便提供24小時免費咖啡GO 和麵包早餐, 超值收費合理適合商務及背包客

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10

Jane

5 Nov 2023

·

Stayed 8 nights

Clean eco room with great towel service. Close to Ueno station for train & subway. Subway stations are near hotel too. Close to Takeya’s & Daiso is on the 4 th floor of Takeya’s bldg 1. Continental breakfast breads are tiny. Terrific self serve travel assessories in lobby & coffee/cocoa. Friendly & helpful front desk staff.

8

Keiko

5 Aug 2023

·

Stayed 1 night

駅チカでコーヒーなどのドリンクサービスもありがたい朝食はパンのみですが、近くにコンビニもあるので十分満足です

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8

Wai Cheong

31 Jan 2023

·

Stayed 4 nights

酒店位於上野地鐵站3號出口，一出行1分鐘就見到，地理十分方便。可是房間比較細。早餐6:30-9:30a.m，時間有些早。而且只有4款麵包選擇，沒有換過款式。日用品可以在大堂自取。

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10

chung yin

8 Dec 2023

·

Stayed 5 nights

地理位置非常好，去那都很方便，有簡單早餐跟飲料bar，下次去東京首選的飯店！

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10

???

14 Nov 2023

·

Stayed 1 night

朝ごはんのサービスが良かった。

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10

Krisann

26 Feb 2023

·

Stayed 3 nights

This hotel was very close to the train station. It also was very close to a very cool market. The coffee machine was awesome and the breakfast was awesome as well. Would stay here again for sure. The staff was delightful and helpful

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $148	3 $245
4 $116	5 $158	6 $128	7 $133	8 $212	9 $208	10 $240
11 $181	12 $114	13 $151	14 $165	15 $195	16 $204	17 $231
18 $124	19 $133	20 $147	21 $179	22 $186	23 $161	24 $253
25 $122	26 $161	27 $175	28 $177	29 $176	30 $175	31 $235

Hotel Wing International Select Ueno Okachimachi

Prices for Hotel Wing International Select Ueno Okachimachi

Monthly average prices

About this property

Location

Guest reviews of Hotel Wing International Select Ueno Okachimachi

What guests think

Property policies

FAQs about Hotel Wing International Select Ueno Okachimachi

Considering this hotel for your Tokyo trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $62
27 $44	28 $63	29 $74	30 $82