Golden Sunrise Machupicchu

Good

Friendly staff with convenient facilities.

The location was 5 min away from the bus and train station, rooms were big but the hotel was plain, not great amenities, simple buffet breakfast!

I do not recommend this property. All three rooms my group booked smelled strongly of mold, with visible mold in the bathrooms and on the walls. Even worse, our room keys could open each other’s rooms — a serious safety concern. We raised these issues with the manager, who showed little interest in addressing them. We ended up checking out two days early due to the conditions, but the hotel refused any refund or compensation. I’m a seasoned traveler and not picky, but this was beyond acceptable. The property has potential, but guests should be warned about the current state and lack of basic standards for health and security.

The main disappointments were: no hot water; the hotel room key unlocked other hotel rooms; black mold detectable by sight and smell. Checked out two days early due to poor response from management about duly reported legitimate concerns about my personal health, safety, and comfort.