Name: Aloft by Marriott South Bend
Address: 111 N Main Street, Downtown South Bend, South Bend, Indiana, United States of America, South Bend, St. Joseph County, US
Price range: $145–$913 per night
Rating: 8.4

What guests think

Aloft South Bend draws praise for friendly service, modern clean rooms, and a walkable downtown location, while recurring complaints note confusing or costly parking, intermittent elevator and pool problems, noise from streets or venues, and inconsistent bar hours or communication.

A minority of reviews cite housekeeping or maintenance problems such as smoke odors, leaks, or broken fixtures. Rooms provide comfortable beds and some standout views, but several guests mention small layouts, sliding bathroom doors that don't fully close, troublesome temperature or water mixing, and occasional noise. Overall, expect a contemporary, lively stay with good comfort, but be prepared for occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively common areas with a bar, games, and a generally clean pool are appreciated. Recurrent downsides include paid or inconvenient parking (renovations, tight/unsafe garages), elevator outages, and occasional pool closures or cold conditions; bar hours can be limited.

Related guest reviews

10

Peter

Feb 17, 2023

·

Stayed 2 nights

Really nice lobby with pool table, bar and food options- great restaurants nearby. I was there on business and the lsrge conference room was ideal.

2

Eleanor

Jan 1, 2025

·

Stayed 1 night

Awful. Came here for New Year’s Eve to take my kids swimming. The pool room was colder than it is outside (less than 30 degrees) we called downstairs and they said maintenance is working on it. We came down to the pool again this morning and it’s even colder. Not to mention there’s a nasty film in the pool that looks like toilet paper. The entire 8th floor smelled like smoke. The cops were up here twice knocking on doors because people were smoking on this floor. This trip ruined our New Year’s Eve as a family. There was no manager on duty to help us. Do not recommend staying here. Especially considering no one did anything at all when we asked for assistance with the pool or to move away from the smoke with my 3 children.

10

Shawn

Sep 9, 2024

·

Stayed 1 night

Hotel is nice. The parking garage within the hotel is not operational. You have to park across the street in a city owned garage, $10 p/ 24 hrs. The area is not ideal. The room was great though.

6

Karen

Mar 2, 2025

·

Stayed 3 nights

Parking was awful, especially when we were charged $25/day! Spots were not available on designated floors and too small even for our modest rental. My 87 year old mother was forced to walk farther than expected as a result. Also, two mornings in a row, coffee was empty. Our floor was filled with rambunctious hockey teams running around slamming doors.

6

Theresa

Jan 27, 2025

·

Stayed 1 night

We found our room to be uncomfortable for us. There was only one chair and no other place to sit but the bed. The closet was strangely arranged, the lights were confusing. The elevators were not working correctly. We did love the location, though we found it difficult to find the front door.

8

Sejal

Apr 20, 2024

·

Stayed 1 night

Nice staff Bar should be open on Sundays!

6

Tracy

Jan 4, 2023

·

Stayed 19,360 nights

Did not feel safe in parking garage, sketchy people hanging out. Bar was closed on Monday at 5pm but should have been open at 4pm. Checked out early and guy at desk took 20 minutes to figure out how to get me a receipt

10

Christina

Jul 15, 2024

·

Stayed 2 nights

The staff is amazing. Hip, trendy hotel in downtown within a very short walk to several restaurants but the onsite restaurant was great too. The property had a great vibe with live music in the evening. And fun family game area adjacent to the lobby (jenga, connect 4, etc) along with a pool table. The swimming pool was big by hotel standards and clean. The worst part of the stay was our experience with Expedia*** our advice is to book direct with the hotel. Expedia charged us an additional guest fee for our two kids. The hotel could not figure out why they would have done that. Aloft said the room we had was priced for up to 4 people so the additional guest fee is something Expedia imposed. Expedia would not refund the fee. Book direct and enjoy your stay!

6

Kristy

Nov 3, 2024

·

Stayed 3 nights

The actual hotel is fine...but out of 3 elevators only one was working for 4 days we were there...there were hockey tournament guests staying there so it was busy...waiting for the elevator was a nightmare. I guess you were expected to climb 17 flights of stairs or wait 30 mins for the elevator.

10

Luiza

Jul 16, 2024

·

Stayed 1 night

The hotel is new and very clean. What I didn't like was that the parking lot is under renovation. so it wasn't working.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise across rooms and public areas. A smaller number of reviews cite issues such as smoke odors, missed housekeeping details, and maintenance problems like leaks or broken fixtures.

Related guest reviews

2

Eleanor

Jan 1, 2025

·

Stayed 1 night

Awful. Came here for New Year’s Eve to take my kids swimming. The pool room was colder than it is outside (less than 30 degrees) we called downstairs and they said maintenance is working on it. We came down to the pool again this morning and it’s even colder. Not to mention there’s a nasty film in the pool that looks like toilet paper. The entire 8th floor smelled like smoke. The cops were up here twice knocking on doors because people were smoking on this floor. This trip ruined our New Year’s Eve as a family. There was no manager on duty to help us. Do not recommend staying here. Especially considering no one did anything at all when we asked for assistance with the pool or to move away from the smoke with my 3 children.

2

Sean

Feb 1, 2025

·

Stayed 2 nights

Our reservation was messed up, we’re given wrong keys, wrong floor/room information, found a vape and fireball shooters in our room when we 1st entered. Dirty/rude staff. They didn’t do anything to fix it. This was our 6 time staying at aloft.

2

Hector

Jun 22, 2023

·

Stayed 1 night

Ridiculously low availability of parking and impossible to park with enough room to open doors because of how narrow spots were. Room smelled like smoking. Smelly, unsafe, dirty surroundings. No silent hours observed. For the quality of the location, the room was ridiculously overpriced.

10

TIM

Nov 28, 2025

·

Stayed 1 night

Room was spotless and yes the staff was friendly.

10

erin

May 16, 2025

·

Stayed 2 nights

Nice clean hotel

10

allan

Sep 1, 2025

·

Stayed 1 night

Great corner room. Super clean. Shower was significant and awesome

6

Rebecca

May 26, 2024

·

Stayed 1 night

Rooms were clean. The property allows dogs and there was dog poop on one of the lounge couches. We saw it and they immediately cleaned it up. Some women were allegedly staying at the hotel having a "pj" party and came outside to the front seating area in their underwear. Made us wonder if they were actually soliciting on the premises. Area was a little sketchy. Bartendar was very good and super friendly.

10

Keri

May 24, 2025

·

Stayed 3 nights

Friendly, clean, quiet and hospitable!

8

James

May 18, 2025

·

Stayed 1 night

Hotel was clean and personal were helpful and friendly.

10

Elisabeth

Aug 19, 2024

·

Stayed 1 night

The View And Cleanliness Was Amazing.

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AI-generated summary based on recent guest reviews

Rooms

Guests like the modern look, comfortable beds, and some city views. Common complaints include small layouts, sliding bathroom doors that don't fully close, inconsistent water temperature or climate control, and noise from the street or building.

Related guest reviews

8

Michael

Apr 2, 2023

·

Stayed 1 night

Nice place to stay beds where amazing

4

Rebecka

Apr 10, 2023

·

Stayed 2 nights

It was a small room where it felt like the North Pole despite regulating the thermostat. Not a pleasing experience.

6

Theresa

Jan 27, 2025

·

Stayed 1 night

We found our room to be uncomfortable for us. There was only one chair and no other place to sit but the bed. The closet was strangely arranged, the lights were confusing. The elevators were not working correctly. We did love the location, though we found it difficult to find the front door.

4

Bryan Rachel Caughran

Aug 9, 2025

·

Stayed 1 night

We were on the eighth floor and the noise from the street kept us up all night. The pictures on the website made it look like more of a fancier hotel than it actually was.

6

William

Sep 19, 2023

·

Stayed 1 night

No cold water, only hot water & scalding hot water. Bathroom door was missing door handle, bare wood cutout exposed with no cover. Single bottle of water for 2 people. $20 parking when the garage next door is free. Gotta love the +$500 asking price for a gameday and the bar is not open at 11 for a 1:30 game.

10

Camia

Jan 24, 2025

·

Stayed 1 night

Love how the room looked lithe building is just beautiful overall looking over the city of south was very beautiful plus my room was where the pretty lights was showing on the other building

10

Stephanie

Aug 4, 2024

·

Stayed 1 night

The staff was friendly. Housekeeping knocked on our door the morning we were checking out at 9 am, when we were still in bed. We could hear music in our room well after midnight from somewhere in the building. It wasn’t a room nearby, but you could hear the base. Odd. Venue is clean.

8

Gabriel

Dec 5, 2023

·

Stayed 1 night

The hotel was beautiful and the staff was friendly. The only thing is that the toilet and shower are separated by a sliding door that does not close all the way, theres no way to lock it. So if you are sharing a room with friends, you can see inside the toilet/shower room. Also the shower sliding door is obviously glass, im not sure what happened but the shower door unhooked while i was mid shower. Thankfully my husband was with me to hold the door while I got dressed and went to seek help from the hotel staff before the door somehow shattered. Not a very toddler friendly hotel but we made it work. Walls were very thin or the doors are loud (slam when they close on their own) because we heard everyone else coming in and out of their rooms all night long.

8

Richard

Mar 9, 2025

·

Stayed 3 nights

Room was nice. Had a good view. A little on the small side for the price.

6

Alexandra

Jul 9, 2023

·

Stayed 2 nights

So this is a tough review. We stayed at this hotel for a wedding. It started out with us in a really nice big executive suite, but the air conditioner was broken (it was summer) so they “upgraded” us to a smaller room with two Queen beds. Whatever, things happens. The bathroom door didn’t slide fully closed so you could hear EVERYTHING going on in the bathroom. The water temperature from the shower and sink was only hot or burning hot. We didn’t get any turn down service so I went down and asked and it turned out you had to specifically asked for your room to be cleaned (which wasn’t explained at check in). The room looked nice which was appreciated and the bar in the lobby was great. Otherwise, so so.

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Service

Staff are often described as friendly and helpful. However, several reviews mention lapses such as early housekeeping knocks, reservation or room-assignment errors, poor communication about amenities, and slow or unhelpful responses.

Related guest reviews

8

Cory

Sep 8, 2023

·

Stayed 1 night

This staff was five star !!

10

ole

May 31, 2024

·

Stayed 11 nights

As always , excellent service and a nice hotel.

6

Anthony

Apr 2, 2025

·

Stayed 1 night

The room was clean and everything about was nice....but having room service beat down your door at 8 am to clean was a big let down.

2

Sean

Feb 1, 2025

·

Stayed 2 nights

Our reservation was messed up, we’re given wrong keys, wrong floor/room information, found a vape and fireball shooters in our room when we 1st entered. Dirty/rude staff. They didn’t do anything to fix it. This was our 6 time staying at aloft.

6

Jennifer

Jun 25, 2023

·

Stayed 1 night

The property was nice and everything clean however customer service was terrible. We booked a King bed however were told they only had queens available, the parking price had increased from what was listed on their website, and although we also paid extra for breakfast she couldn't find it in the system although ultimately she "comped" it for us. Super snotty during this whole process as well.

10

Anna

Sep 5, 2023

·

Stayed 2 nights

Best service !!

8

James

May 18, 2025

·

Stayed 1 night

Hotel was clean and personal were helpful and friendly.

6

Santo

Jan 13, 2025

·

Stayed 1 night

We enjoyed the modern look and the amenities of the hotel. We also enjoyed the view immensely. What we didn't enjoy was not being informed that the pool was down. Which was one of the reasons why we picked staying at aloft of South bend. Overall a nice trip a nice day and nice staff. If back in the area, we would consider coming back

2

Shameka

Jan 31, 2025

·

Stayed 1 night

I didn't like the fact that I lefty room and went to the store when I returned housekeeping was in my room goin thruy things as if I had checked out them she spoke no English So it was horrible try to explain to her that I never checked out and why was she iny room the n I called the front desk and was told I would get discount on the room that I never received Invest in housekeepers that speak English and don't lie about discounting a room I had to pay full price for themy Privacy was Invaded 👎👎👎

10

Robert

Dec 22, 2025

·

Stayed 1 night

It was a great experience and I will be going back staff friendly and very professional thank u

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AI-generated summary based on recent guest reviews

Location

Generally convenient and walkable to downtown restaurants, attractions, and transit, with easy access to Notre Dame. A few guests felt the surrounding area or garages seemed sketchy, or said the hotel felt farther from dining than expected.

Related guest reviews

10

Matthew

Jul 12, 2024

·

Stayed 1 night

Friendly staff. Convenient location for food.

10

Brian

Jun 16, 2025

·

Stayed 1 night

Clean, modern and seems fairly new. Very walkable.

2

Hector

Jun 22, 2023

·

Stayed 1 night

Ridiculously low availability of parking and impossible to park with enough room to open doors because of how narrow spots were. Room smelled like smoking. Smelly, unsafe, dirty surroundings. No silent hours observed. For the quality of the location, the room was ridiculously overpriced.

10

Angela

Jul 31, 2024

·

Stayed 3 nights

Well-kept and clean in a safe neighborhood with a number of food options in walking distance.

10

Carol

Oct 22, 2024

·

Stayed 1 night

Convenient to restaurants and attractions

8

Rodrigo

Aug 25, 2024

·

Stayed 4 nights

Excelent addition to DN downtown

8

Shelley

Jul 10, 2024

·

Stayed 7 nights

Very close to public transportation. Clean and comfortable.

6

Eugene

Apr 8, 2024

·

Stayed 3 nights

I liked the proximity to Notre Dame. Fiddler's Hearth is great next door- preferred it better than the hotel bar. The renovation of the rooms and hallways was average at best for the charge. I did not like the open ceilings and the rooms aren't as nice as other Marriott property rooms that I've stayed at, e.g. Del Mar.

8

Stewart

Feb 22, 2025

·

Stayed 1 night

Pleasant stay. Clean. Friendly great location.

8

Geovani

Aug 13, 2024

·

Stayed 1 night

Far from DT and restaurants

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AI-generated summary based on recent guest reviews

Dining

The lobby bar and onsite dining earn positive remarks, but hours can be limited or unexpectedly closed. Breakfast inclusions and charges were confusing for some.

Related guest reviews

10

Peter

Feb 17, 2023

·

Stayed 2 nights

Really nice lobby with pool table, bar and food options- great restaurants nearby. I was there on business and the lsrge conference room was ideal.

10

Colleen

Aug 22, 2023

·

Stayed 3 nights

Fun hotel bar

6

Jennifer

Jun 25, 2023

·

Stayed 1 night

The property was nice and everything clean however customer service was terrible. We booked a King bed however were told they only had queens available, the parking price had increased from what was listed on their website, and although we also paid extra for breakfast she couldn't find it in the system although ultimately she "comped" it for us. Super snotty during this whole process as well.

8

Sejal

Apr 20, 2024

·

Stayed 1 night

Nice staff Bar should be open on Sundays!

6

Tracy

Jan 4, 2023

·

Stayed 19,360 nights

Did not feel safe in parking garage, sketchy people hanging out. Bar was closed on Monday at 5pm but should have been open at 4pm. Checked out early and guy at desk took 20 minutes to figure out how to get me a receipt

10

Christina

Jul 15, 2024

·

Stayed 2 nights

The staff is amazing. Hip, trendy hotel in downtown within a very short walk to several restaurants but the onsite restaurant was great too. The property had a great vibe with live music in the evening. And fun family game area adjacent to the lobby (jenga, connect 4, etc) along with a pool table. The swimming pool was big by hotel standards and clean. The worst part of the stay was our experience with Expedia*** our advice is to book direct with the hotel. Expedia charged us an additional guest fee for our two kids. The hotel could not figure out why they would have done that. Aloft said the room we had was priced for up to 4 people so the additional guest fee is something Expedia imposed. Expedia would not refund the fee. Book direct and enjoy your stay!

8

David

Nov 28, 2025

·

Stayed 1 night

The survey says the breakfast was free, however, the desk clerk did not say so upon check in. So we went down the street to a cafe.

6

William

Sep 19, 2023

·

Stayed 1 night

No cold water, only hot water & scalding hot water. Bathroom door was missing door handle, bare wood cutout exposed with no cover. Single bottle of water for 2 people. $20 parking when the garage next door is free. Gotta love the +$500 asking price for a gameday and the bar is not open at 11 for a 1:30 game.

6

Eugene

Apr 8, 2024

·

Stayed 3 nights

I liked the proximity to Notre Dame. Fiddler's Hearth is great next door- preferred it better than the hotel bar. The renovation of the rooms and hallways was average at best for the charge. I did not like the open ceilings and the rooms aren't as nice as other Marriott property rooms that I've stayed at, e.g. Del Mar.

8

Joe

Nov 22, 2023

·

Stayed 2 nights

Only real issue was hot water , Staff was fantastic, food was good wold have gave it 5 stars on everything but one day hot water in shower was scalding next time wouldn't get hot I would stay there again just because of the friendly staff

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AI-generated summary based on recent guest reviews

Month	Average price
January	$174
February	$181
March	$178
April	$196
May	$235
June	$211
July	$195
August	$227
September	$331
October	$250
November	$193
December	$170

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $173	17 $182	18 $913	19 $913
20 $182	21 $261	22 $228	23 $182	24 $182	25 $228	26 $228
27 $164	28 $182	29 $182	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $228	2 $274	3 $274
4 $145	5 $155	6 $173	7 $191	8	9	10
11 $182	12 $182	13 $182	14 $191	15 $182	16 $273	17 $274
18 $164	19 $182	20 $182	21 $191	22 $191	23 $274	24 $274
25 $174	26 $155	27 $173	28 $164	29 $182	30 $274	31 $274

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Aloft, Room, 1 King Bed

Aloft, Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Corner

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds, Roll-In Shower

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds, Hearing Accessible

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed (Campus View)

Room, 1 Double Bed

Executive Suite, 1 Double Bed, Corner

Room, 1 King Bed, Roll-In Shower

Room, 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, Multiple Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott South Bend

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Prices for upcoming dates