GRANO APARTMENTS Gdańsk Motława SPA & Wellness

This is my 4th trip staying with Grano Apartments however the 1st at this location. Arrived early and was met by a young male and female on reception, both of whom could do with refreshing their customer service and professionalism skills, he seemed annoyed when we asked about storing luggage until check in time which has never been a problem in the past. Upon our return we asked to collect our stored case and my friend caught him rolling his eyes and making faces to his colleague behind my back. He then gave very little info on the hotel and i had to ask about time limits etc on pool facilities. Other than that we had a lovely stay, rooms and communal areas are clean, 1st towel change is free (he failed to mention this), everything is walking distance. The onsite spa was also lovely but expensive. Thankfully check in did not put me off and i would return.

Hello I'm booking rom deluxe rom apartment, hotel take my standard rom apartment.

The toilette smelled of sewer. The room.was not the one on the picture. Receptionists were very rude. We had to wait in queue for half an hour for breakfast. Breakfast was stuffed with people and screaming kids with inflated pool toys, impossible to enjoy breakfast or have any conversation. Spa was not a spa but a cirkus of kids splashing and throwing toys. It included zero harmony and wellness. Firstly, one have to book it and use it max one hour. Secondly, it fully booked. Thirdly you end up arguing with the receptionist in some slipper scam where they force you to buy towels and slipper that you'd never use walking 5 m to the changing room anyway. Fourthly, jacuzzi hardly fits two people, fifthly the rescuer just watch youtube all day, sixthly after a short stay in the steam room I hear people screaming and hammering the door of the other sauna. When I het there there are twenty horrified people trapped inside behind the malfunctioned door. I save their life's and we all exist the harmonic wellness spa to the sound of the sauna alarm and the look of some helpless receptionist nad rescuers not knowing what to do. I want my money back!

Nice clean apartments easy enough to book and hour in the spa some hours there was a lot of kids but didn’t bother us. Handy location small walk into town.

Great, flat it’s superb. Nice and clean, large TV great WiFi, location is good. Swimming pool it’s okay also.