Hotel Mac

Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.

Restaurant is excellent

Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.

Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.

The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.

A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!

Another great stay at the Mac!! Centrally located. Extremely clean and great staff. The restaurant below and bar is extremely good. Highly recommend.

A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.

Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!

This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.

Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.

Very cute room. Hotel had a nice vintage look and feel and was very clean. Check in and check out was automated and very easy.

This place was quaint and very clean. the bed was comfortable and had great little details around the space.

Beautiful hotel and spotless room with lovely little touches. Contactless check-in instructions were straightforward and we had no issues with anything during our stay. We look forward to staying at hotel Mac again in the future.

One room was not cleaned when we arrive

Room had a lot of rotted wood around the baseboards. Heater took very long to warm up room. But the bed was comfortable! Very convenient check in. Just needs some TLC

A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.

We were asked to leave after giving an honest descriptions of the property such as smoked smell in the room which caused us to leave the window open which added loud noise of the train running next the property. Also, what we saw such as a drunk and homeless person next the property. A person who refused give out her name said that they can't help what's outside such as train tacks or the homeless people. We were not asking for the change we simply described the real things we saw which is standard things when you write the reviews. So, they only want the stellar reviews and if not, they will say "this is not for you".

This place is absolutely beautiful. Softest towels ever in a hotel stay. Very clean. Very comfortable bed. Kitchen is cute very clean Love the Kerrig and they offered Decaf coffee Extra blankets and pillows. I recommend this hotel. I feel I got the 5 star room. I scored. Very happy customer.

Lovely room, good housekeeping, nice restaurant.

Room was very clean and check in and communication was excellent. The only complaint would be the shower. There wasn’t a tub, so when you showered, the floor would get all wet. Walls are thin, so you were able to hear other guests quite well. Area is really cute with lots of shop and places to eat within walking distance.

Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.

The neighbor behind 103 has a really loud dryer

This was our second stay at Hotel Mac. We like the location despite the proximity to freeway and train yard noises. The empty in-room fridge is handy, as is the microwave oven down the hall. Glad that the restaurant on the ground floor has reopened so you can go down to enjoy their AC and have a drink. Room 306 overlooks the parking lot, and has only one window that opens. Since it was unusually hot during our stay, we attempted to turn on the AC using the thermostat in the room which showed it at 81 degrees. When we sent a text to ask about the AC we learned there isn't any, "use the fan in the closet and open the window" was the reply. The TV is a streaming service, so finding local news is not so easy. Also due to limited electric plugs, if you plan to stay here bring a power strip and be prepared to move the furniture and unplug other things (the alarm clock) so you can charge phones and computers. This place must have a problem with trespassers and theft of items in the rooms - we received a stern warning with our check-in instructions that "all items are inventoried during room turnover and any missing items will be charged to your credit card", also "do not let anyone follow you inside - if they say they forgot their check-in code, tell them to ring the doorbell for help." The gated parking lot had two vagrants sitting inside the lot hanging out. We were informed by a friend who lives nearby that they are "regulars" who roam the streets.

I was disappointed that we asked for a room with a fireplace and we got it, but it didnt work. I never saw anywhere on line while reserving, that the fireplace was inoperable. Our room was lovely and we enjoyed our stay and would stay again! How can I order a couple Hotel Mac coffee nugs? Those are awesome!!

Pros: ambience (charming), on site gated parking, location, on site Italian restaurant and bar, comfortable bed. Cons: no in-room temperature contol that worked, small( (28") TV with no high def, no person to talk to.

Noisy with the train. Over priced for its location.

This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.

This is the second time we have stayed there and a few things need to be fixed. Unfortunately the fireplace did not work and that was half the reason we booked that particular room. The TV in the bedroom is way to small and does not have the same channels that the living room TV has. Both remotes needed batteries. The bedroom wall socket cover fell off when my husband went to plug in his phone charger and on the other side of the bed both sockets were full, no place to plug in a charger or anything else. Restaurant was wonderful though.

I’ve stayed at Hotel Mack multiple times. First time staying in the Annex. The room was very clean. Some maintenance attention: There were a few burned out lights bulbs, carpet stains, shower door didn’t shut leaving a space for water to leak out. There was a kuerig coffee maker on the desk. However, there was no way to plug it in. I had to move it to a different location in the room to plug it in. The entrance door to the Annex needs maintenance attention. It does not shut and lock properly which is a security concern. If you don’t mind loud train noises, this is the room for you. They do leave earplugs for you in the room.

Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.

The room was fine. We never saw any staff. We were in the Carriage House in what is essentially a lovely apartment.

Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.

Good location and nice room! It would be nice if there was a reception or someone to talk to. Having to call someone is not as convenient and staff was not always friendly or helpful. Nice to be able to walk to coffee shop and restaurants. Overall recommend the place!

The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.

Beautiful hotel and spotless room with lovely little touches. Contactless check-in instructions were straightforward and we had no issues with anything during our stay. We look forward to staying at hotel Mac again in the future.

Very clean, well-appointed room. The staff/management were great about communicating with me (via both email and text) the check-in procedures (altered a bit because of COVID). And they graciously allowed me to check in early when I arrived ahead of schedule. When I go back to Richmond, The Mac will be my top choice for a place to stay.

The room wasn’t ready at 3pm they were cleaning until 4:30. Every thing else was good.

The contactless check in is very impersonal.

This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.

Richmond Point, of which the Hotel Mac is at its center, is a wonderful little neighborhood.

Close to the Baltic Kiss!

Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.

This was our second stay at Hotel Mac. We like the location despite the proximity to freeway and train yard noises. The empty in-room fridge is handy, as is the microwave oven down the hall. Glad that the restaurant on the ground floor has reopened so you can go down to enjoy their AC and have a drink. Room 306 overlooks the parking lot, and has only one window that opens. Since it was unusually hot during our stay, we attempted to turn on the AC using the thermostat in the room which showed it at 81 degrees. When we sent a text to ask about the AC we learned there isn't any, "use the fan in the closet and open the window" was the reply. The TV is a streaming service, so finding local news is not so easy. Also due to limited electric plugs, if you plan to stay here bring a power strip and be prepared to move the furniture and unplug other things (the alarm clock) so you can charge phones and computers. This place must have a problem with trespassers and theft of items in the rooms - we received a stern warning with our check-in instructions that "all items are inventoried during room turnover and any missing items will be charged to your credit card", also "do not let anyone follow you inside - if they say they forgot their check-in code, tell them to ring the doorbell for help." The gated parking lot had two vagrants sitting inside the lot hanging out. We were informed by a friend who lives nearby that they are "regulars" who roam the streets.

A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!

Cute, clean room with modern updates yet smalltown charm in walkable neighborhood with tons of character, food and hospitality. Highly recommend the Kaleidiscope cafe for coffee and pastries! I did not park or drive so I can't comment on those amenities. It is near railroad so if you are a light sleeper then may have issues although ear plugs were provided!

It is a period hotel in wonderful downtown Pt. Richmond. There is a nice sandwich breakfast place across thw street, two mexican restaurants, and an italian restaurant opening soon in the same building. The Baltic Kiss has live music and a good bar with good food as well. It is a convenient place to have friends stay coming into town to see music locally and not drive after.

There are several properties associated with Hotel Mac. We were in the Annex which was a very nice well kept building. It is near a railyard so there was some noise related to that. The hotel provided earplugs which neither myself nor my husband used and we both slept well.

A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.

We were asked to leave after giving an honest descriptions of the property such as smoked smell in the room which caused us to leave the window open which added loud noise of the train running next the property. Also, what we saw such as a drunk and homeless person next the property. A person who refused give out her name said that they can't help what's outside such as train tacks or the homeless people. We were not asking for the change we simply described the real things we saw which is standard things when you write the reviews. So, they only want the stellar reviews and if not, they will say "this is not for you".

We enjoyed a lovely dinner at BiamcoVerde, then a wonderful play at Masquers, stayed in a beautiful room, then enjoyed breakfast across the street, and shopping around town. Four thumbs up!

Restaurant is excellent

The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.

This is our second time at this hotel. We found it by chance last year on a road trip and sought it out again this year on a road trip to look at California colleges. Hotel Mac is a historical hotel with so much charm and character. It is so refreshing to avoid chain hotels and find gems like this. Check in is contactless and easy to navigate with free, convenient parking. The town is walkable and the charm continues there. In a short outing to find dinner, my family saw people going into a play, heard live music and had several choices for dinner including Thai, a taqueria, pizza and a pub. The hotel is very quiet with spacious rooms. We had everything we needed with classic decor and a keurig machine. It was clean with a lovely view of the town. Little Louie’s across the street was delightful for breakfast. Hotel Mac is a diamond in the rough!

A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!

Another great stay at the Mac!! Centrally located. Extremely clean and great staff. The restaurant below and bar is extremely good. Highly recommend.

Cute, clean room with modern updates yet smalltown charm in walkable neighborhood with tons of character, food and hospitality. Highly recommend the Kaleidiscope cafe for coffee and pastries! I did not park or drive so I can't comment on those amenities. It is near railroad so if you are a light sleeper then may have issues although ear plugs were provided!

It is a period hotel in wonderful downtown Pt. Richmond. There is a nice sandwich breakfast place across thw street, two mexican restaurants, and an italian restaurant opening soon in the same building. The Baltic Kiss has live music and a good bar with good food as well. It is a convenient place to have friends stay coming into town to see music locally and not drive after.

A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.

Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!