Name: Hotel Indigo - Durham by IHG
Address: 9 Old Elvet, Durham, Durham (comté), GB
Price range: 100 $US–291 $US per night
Rating: 9

Ce qu'en disent des voyageurs

L'Hotel Indigo - Durham by IHG séduit de nombreux clients par son caractère historique magnifiquement restauré, ses espaces communs impressionnants et son emplacement central et accessible à pied, ainsi que par son personnel accueillant qui crée une ambiance chaleureuse et professionnelle de l'arrivée au départ.

Les chambres sont généralement confortables, souvent spacieuses et calmes, avec des salles de bain modernes et des douches puissantes. Le petit-déjeuner est fréquemment salué et le bar-restaurant sur place, installé dans les anciennes salles du conseil municipal, ajoute une atmosphère mémorable. Les principaux inconvénients signalés sont l'éclairage tamisé des chambres, le stationnement sur place limité et payant, ainsi que des problèmes occasionnels de service ou de chambre, tels que des problèmes de télévision ou de climatisation. Attendez-vous à un établissement élégant et plein de caractère pour explorer la ville.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les impressionnants espaces publics historiques, avec un restaurant, un bar et un café dans le hall d'entrée, sont largement appréciés. Un parking est disponible sur place, mais il est limité et considéré comme cher par de nombreux clients.

Avis de voyageur à ce sujet

10

Darren

5 déc. 2023

·

A séjourné 1 nuit

Overall a brilliant hotel and stay. Only downside is the parking which is limited and expensive

10

Jane

17 mars 2024

·

A séjourné 2 nuits

The hotel has been beautifully restored from council offices to a stunning hotel - retaining a lot of the original features- the dining room was the old courthouse with a good architect and interior designer they have created a beautiful room- with lovely food, service and a well stocked bar with really good cocktails- I would highly recommend a visit

10

Chari

8 juil. 2025

·

A séjourné 3 nuits

This is my third stay at the Indigo and it did not disappoint. My daughter is a U.S. student at Durham and so we love the proximity to her college and the town. The staff is very helpful and accommodating, and the property is clean. The bar and restaurant are both good as is the cafe in the lobby. The Indigo is my hotel of choice when in Durham and I highly recommend it!

10

Jen

4 août 2025

·

A séjourné 2 nuits

Great rooms and a fabulous restaurant onsite but also surrounded by shops and pubs/restaurants. Staff were all lovely.

10

mealnie

18 févr. 2024

·

A séjourné 3 nuits

Great hotel in an amazing building - old county hall. 2 mins walk to town. Excellent breakfast, nice, modern, very clean rooms. Parking a bit expensive but that's the price you pay for being in the centre of town

10

Janet

26 sept. 2025

·

A séjourné 3 nuits

We paid extra for parking.

10

Nancy-Ann

24 juil. 2023

·

A séjourné 2 nuits

This property is a hidden gem. Wow! What a fantastic property. The restaurant is amazing

10

Sarah

26 mai 2023

·

A séjourné 1 nuit

We parked at the hotel (midweek) with no problem, though it was expensive (£20.20 with Ringo app). The hotel was well presented with interesting decor, wall art and stained glass windows, the room was a good size with everything we needed. Location was perfect, short walk to the town centre and Cathedral. Staff were helpful and friendly. Dinner at the restaurant was excellent and breakfast also. Would recommend and return.

6

Mark

25 août 2025

·

A séjourné 1 nuit

Greater location in Dunham, parking overnight was £20 but not highlighted when booking and limited Hotel was good but waited over 30mins for room to be ready on a 15:00 check in, not ideal. Got 2 drinks for free but inconvenient as we had plans. Breakfast was best part of stay. Would probably look elsewhere next time but I'd expect no inconvenience if went back.

10

James

2 déc. 2024

·

A séjourné 2 nuits

I was impressed. The hotel has character and the position and facilities are impressive. Nice bar. Didn’t sample the restaurant but it looked busy. I will return on my next trip to Durham.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est systématiquement saluée dans les chambres et les parties communes. Quelques critiques signalent des oublis de ménage ou des signes d'usure, comme du calcaire, de la peinture écaillée ou des rideaux sales.

Avis de voyageur à ce sujet

8

Kim

31 oct. 2025

·

A séjourné 2 nuits

Clean room, lovely bathroom, friendly staff, good quality food and drink and a beautiful building.

10

Joanna

29 avr. 2024

·

A séjourné 1 nuit

The hotel Indigo was fabulous. Staff lovely , spotlessly clean, very comfortable and great breakfast. Looking forward to another stay.

8

Terence

14 nov. 2025

·

A séjourné 2 nuits

Clean room. Good service. Good location.

10

Kim

10 avr. 2025

·

A séjourné 2 nuits

The rooms were clean and spacious lovely everything you needed shower had great water pressure super hot and the soaps and balms were lovely the food was deli ous and thestaff were friendly and helpful i highly recommend this hotel breakfast menu caters for everyone .

10

Martyn

21 janv. 2024

·

A séjourné 1 nuit

Great stay in an amazing hotel. Will be back. Only thing that needs attention are the shower heads which were blocked with limescale

10

Pete

29 mars 2025

·

A séjourné 1 nuit

Excellent, clean room. Great staff all-round and excellent breakfast. Didn't have a car so limited parking not an issue. Well positioned for centre .

6

Lucy

29 mai 2024

·

A séjourné 3 nuits

Room was in desperate need of updating. Badly chipped furnishings, filthy net curtains and floor. We expected more from a hotel of this price and name

10

Antony

24 févr. 2025

·

A séjourné 3 nuits

This is one of the best hotels I have stayed in for a long time. Absolutely beautiful building, extremely skilfully converted to a hotel. The welcome from the front desk person on our arrival at 10.30pm was wonderful. She seemed genuinely pleased to have us at the hotel. The room was spotless with the bathroom excellent with a great shower. Breakfast was delicious and served with joy and love. The bar was nice and the bar staff equally lovely. The staff are an absolute credit to this hotel. So cheerful, welcoming, and polite. Absolutely no complaints at all - which is rare for me :-)

8

Claudia

1 janv. 2025

·

A séjourné 2 nuits

Lovely short stay. The bar staff were lovely. The reason for 4* rating is that the chamber staff didn’t do a thorough job of cleaning the room.

10

Steven

6 mars 2025

·

A séjourné 3 nuits

This was a great place to stay! The building was beautiful, the location was convenient, the breakfast was good, and the room was comfortable, clean, and modern.

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Chambres

Les chambres sont confortables et souvent spacieuses, avec de bonnes douches et des salles de bain modernes. Les problèmes récurrents incluent un éclairage tamisé, des problèmes occasionnels de température ou de bruit de climatisation, certaines chambres n'ayant pas de vue et des défauts mineurs d'entretien ou de la télévision.

Avis de voyageur à ce sujet

8

Julia

22 nov. 2025

·

A séjourné 1 nuit

Great bar! tv didn't work but the room was comfortable and clean.

6

Caroline

3 mai 2024

·

A séjourné 1 nuit

Disappointing attic room, not possible to open the windows and the AC would not cool below a fixed ‘19 degrees’ - far too warm and very stuffy. Bathroom extractor sounded like a Harley Davidson. Very small room for two people and decor badly scuffed in places. Staff very friendly and breakfast good. Good location.

10

sue

16 oct. 2025

·

A séjourné 3 nuits

Everything, from check in to check out, was wonderful. Friendly staff. Spacious room. Fabulous breakfast. Beautiful dining room. Great choice of evening meals at realistic prices. So close to main points of interest. Perfect.

10

Christine

21 juin 2023

·

A séjourné 1 nuit

Very convenient for city centre. Air-con not very effective so room was very warm

6

SUSAN

14 mars 2025

·

A séjourné 1 nuit

Way over priced - lighting in bedroom next to nothing way to dark.

10

Claire

18 nov. 2024

·

A séjourné 1 nuit

Customer service and restaurant/ breakfast service were amazing. They really look after you well at this hotel. Our room was lovely but the windows were high so you couldn’t see out of them. We usually stay at another hotel in Durham when visiting our daughter at uni and always enjoy the stunning views. It’s a shame we couldn’t see out of the windows, otherwise, this would be our new ‘go to’ hotel in Durham.

10

Boris

9 juin 2025

·

A séjourné 4 nuits

Beautiful place. Spacious rooms. Great breakfast selection. Good location.

8

Reiko

2 janv. 2024

·

A séjourné 2 nuits

I found the room lighting is too dark. The spotlight is only enough for reading and the rest of the room remained rather dark.

10

Sarah

1 janv. 2025

·

A séjourné 1 nuit

The Hotel Indigo is full of character and charm. It’s very conveniently located for Ciy centre activities. The staff were exceptionally friendly and helpful. One small improvement would be better lighting in the bedroom area, it’s quite dimly lit.

10

Steven

6 mars 2025

·

A séjourné 3 nuits

This was a great place to stay! The building was beautiful, the location was convenient, the breakfast was good, and the room was comfortable, clean, and modern.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, accueillant et serviable. Un petit nombre de clients ont signalé des problèmes tels que des difficultés à obtenir une mise à niveau ou à effectuer une réservation, des surréservations, des retards à l'enregistrement ou des difficultés à joindre la réception.

Avis de voyageur à ce sujet

2

Sarah Yew Fang

20 juin 2023

·

A séjourné 3 nuits

Horrible. I booked 3 rooms for 3 nights in December and requested for connecting rooms if not in the same floor. Trip of 6 with two elderly (one of whom has dementia), two children, my husband and I. Called ahead of my arrival to alert we are on our way from Durham. They put our rooms on seperate levels (actually, it’s on the same level but read on and you’ll see why I call it seperate level) . Rooms given were of a lower grade than what I booked too. Promised me they would rectify by the morning. So we cldnt really unpack and had to pack again to store our luggages in their office. Danny (lady at reception) told me in the morning the room numbers 216, 218 and 226 will be prepared for me as we left to tour the place. Assured me that 218 is the best room they have and it will be ours. Great! Happy customer. To our horror when we returned at 4pm, they told us they sold the room 218. Alex (manager) tried to sort it out. He was the only one who apologised and tried to service recover. He gave us a free dinner and waived the parking. Overall, be warned. Rooms are very confusing. Level 2 rooms are numbered 400s. Reception does not have Conceirge. Will not take your bags for you. Have to do it yourself. Our first night, with rooms across two levels, we were lost. Cos the two lifts do not connect the floors. We had to take one lift to LG or G, across a corridor, up another lift and to the room. A ‘simpler’ way is to walk down an ‘internal’ staircase, past 8-10 rooms…

10

Oliver

17 déc. 2024

·

A séjourné 2 nuits

Lovely stay and the lady on reception (I think her name was Katie) was great. Would definitely return.

10

Peter

27 oct. 2024

·

A séjourné 2 nuits

We booked a long weekend to celebrate my wife’s birthday and anniversary of coming to Durham university. Right from the reception on arrival, the staff were outstanding: friendly, personal and very professional. We could not have wished for a warmer welcome.

10

Chari

8 juil. 2025

·

A séjourné 3 nuits

This is my third stay at the Indigo and it did not disappoint. My daughter is a U.S. student at Durham and so we love the proximity to her college and the town. The staff is very helpful and accommodating, and the property is clean. The bar and restaurant are both good as is the cafe in the lobby. The Indigo is my hotel of choice when in Durham and I highly recommend it!

4

Karen

6 août 2025

·

A séjourné 1 nuit

Unfortunately on the morning we were due to leave my husband hurt his back and couldn't travel. I phoned and explained the situation asking if we could rearrange but was flatly refused and was told I should have let them know the day before !

8

Nancy

20 févr. 2023

·

A séjourné 2 nuits

The lady working the desk at night was great. During the day it was difficult to get someone to come out of their back room to the desk and I never did get anyone to answer the phone at the front desk during the day. There needs to be a bell or something at the front desk to let staff know you are waiting.

10

Adrian

5 mai 2025

·

A séjourné 2 nuits

The hotel property is quite unique set in a former council building especially the bar and restaurant which are located in the former council chambers. The most striking feature of the hotel however is the excellent service provided by all of the fantastic staff. The location is unbeatable allowing you to easily explore the city centre and the river walk. Many excellent restaurants and coffee shops are within 500 yards and the city attractions are very walkable from the hotel.

2

Iain

15 nov. 2024

·

A séjourné 1 nuit

Got to hotel and told the had overbooked and had no room for me

8

Jason

22 mars 2025

·

A séjourné 1 nuit

Beautiful building. Nice room. Staff at check in were really friendly and we were delighted to receive a complimentary room upgrade at check in. Only thing that spoiled the experience was being forced to pay for that upgrade at check out, even though it was expressly described to us as complimentary. It was explained the charge was because I was not ‘a member’. When I explained that their colleague had been aware I was not a member but had upgraded us and confirmed there was no charge - no response or any attempt to verify this. Not even any expression of regret for any possible misunderstanding. I was made to feel like I had tried to get away with not paying a charge, when it seemed to be the hotel’s mistake, or a breakdown in communication on their side. I was in a rush and did not have time to argue, so just paid. I am unlikely to return to this hotel or the chain due to this service.

10

Graham

28 juil. 2025

·

A séjourné 1 nuit

I'm picky, but I could find nothing to criticise here. Fantastic room, bed, breakfast, service

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très central et accessible à pied pour la cathédrale, la rivière et les sites du centre-ville, avec des boutiques et des restaurants à proximité. De nombreux clients ont trouvé cet hôtel idéal pour se rendre à l'université.

Avis de voyageur à ce sujet

10

Svitlana

22 sept. 2024

·

A séjourné 1 nuit

Good location

10

Gurdeep

3 juin 2024

·

A séjourné 1 nuit

Stayed with my wife for our anniversary and was upgraded to a large room. The hotel was lovely inside and the building itself felt grand. It was clean and fresh. Breakfast was cooked with attention to detail. The location was perfect for the centre which was a short 2 min stroll away. Very close to cathedral and river walk/resturants/bars. Car park on site. Highly recommend this place!

8

Terence

14 nov. 2025

·

A séjourné 2 nuits

Clean room. Good service. Good location.

10

Diane

6 juil. 2025

·

A séjourné 1 nuit

Quirty hotel, previously and old council building so still retaining some interesting features. Lovely staff, great ameities. Great sleep and lovely breakfast. Central location for Durham towncentre.

10

Adrian

25 févr. 2023

·

A séjourné 2 nuits

Great location near the city centre (hard to find a hotel any closer to the main centre). Clean, impressive building with nice well-appointed rooms. We'd certainly book again if we were returning to the area.

10

Catriona

30 nov. 2025

·

A séjourné 1 nuit

Great location and delicious breakfast

10

Mark

22 mars 2024

·

A séjourné 1 nuit

Great Hotel, centrally situated and ideal for a city break in Durham.

10

Adrian

5 mai 2025

·

A séjourné 2 nuits

The hotel property is quite unique set in a former council building especially the bar and restaurant which are located in the former council chambers. The most striking feature of the hotel however is the excellent service provided by all of the fantastic staff. The location is unbeatable allowing you to easily explore the city centre and the river walk. Many excellent restaurants and coffee shops are within 500 yards and the city attractions are very walkable from the hotel.

10

Craig

6 mai 2024

·

A séjourné 2 nuits

Staff and hotel were excellent. Great location for city centre Durham

10

Peter

1 déc. 2023

·

A séjourné 1 nuit

Hotel Indigo is brilliantly situated in the heart of Durham City and the hotel’s architecture is amazing! Big clean room with comfy bed and all creature comforts!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité et sa variété, et beaucoup ont apprécié l'atmosphère du restaurant et du bar sur place. Certains ont connu un service lent, des plats incohérents ou ont trouvé les prix élevés.

Avis de voyageur à ce sujet

10

sue

16 oct. 2025

·

A séjourné 3 nuits

Everything, from check in to check out, was wonderful. Friendly staff. Spacious room. Fabulous breakfast. Beautiful dining room. Great choice of evening meals at realistic prices. So close to main points of interest. Perfect.

8

Hannah

12 janv. 2025

·

A séjourné 1 nuit

Nice hotel. Avocado on toast for breakfast was disappointing...this was readymade guacamole, not smashed avocado as listed. Otherwise great.

10

nancy

30 juil. 2023

·

A séjourné 1 nuit

The hotel, is consistent with first rate staff, stellar rooms, and a brilliant breakfast. However, after several attempts at dinner over the last two years, I absolutely can not recommend, including feedback from others who expressed congruent feelings whilst attending separate events and dinners. In particular, the steaks were not even close to being well seasoned or cooked to the customer’s specifications. Additionally, when requesting a to go dessert, I was presented with a disclaimer form for which to sign on food contamination. Albeit I am blessed with an attorney in the family, understanding where the firm’s strategic drivers probably eminent, I thought it highly odd and worrisome; particularly for all the hype surrounding the chef and restaurant.

10

Claire

18 nov. 2024

·

A séjourné 1 nuit

Customer service and restaurant/ breakfast service were amazing. They really look after you well at this hotel. Our room was lovely but the windows were high so you couldn’t see out of them. We usually stay at another hotel in Durham when visiting our daughter at uni and always enjoy the stunning views. It’s a shame we couldn’t see out of the windows, otherwise, this would be our new ‘go to’ hotel in Durham.

10

Graham

29 oct. 2023

·

A séjourné 2 nuits

Staff have been fantastic, the building is beautiful, breakfast was fantastic and so close to the centre. We will definitely stay here again.

10

simon

27 nov. 2024

·

A séjourné 2 nuits

Staff were very helpful and polite, service was great in reception and also the restaurant. Food was very good, only one criticism of the breakfast, although being served hot (great) the sausage not being a proper butcher sausage was a let down. Not sure why when everything else was perfect that have to resort to cheap sausages. Seems finicky I know but come on make it right.

10

HONG SHING JOE

11 janv. 2024

·

A séjourné 6 nuits

Overall it's a very good hotel. The restaurant in particular was excellent.

10

Nancy-Ann

24 juil. 2023

·

A séjourné 2 nuits

This property is a hidden gem. Wow! What a fantastic property. The restaurant is amazing

8

Julie

15 févr. 2024

·

A séjourné 1 nuit

Excellent hotel - our third stay. We were looking forward to the breakfast as on our last two stays it was excellent. Bit disappointed this time We were down at nine but it looked as if everything had run out and not been replenished. Had to struggle to get service and espresso was luke warm. The hotel was fully booked so may be this was the problem. Would still return though lovely place to stay

10

Sarah

26 mai 2023

·

A séjourné 1 nuit

We parked at the hotel (midweek) with no problem, though it was expensive (£20.20 with Ringo app). The hotel was well presented with interesting decor, wall art and stained glass windows, the room was a good size with everything we needed. Location was perfect, short walk to the town centre and Cathedral. Staff were helpful and friendly. Dinner at the restaurant was excellent and breakfast also. Would recommend and return.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	134 $US
février	137 $US
mars	144 $US
avril	150 $US
mai	163 $US
juin	213 $US
juillet	269 $US
août	155 $US
septembre	282 $US
octobre	167 $US
novembre	167 $US
décembre	132 $US

di	lu	ma	me	je	ve	sa
1 $108	2 $117	3	4 $175	5 $114	6 $145	7 $290
8 $101	9 $125	10 $198	11 $213	12 $117	13 $155	14 $203
15 $101	16 $117	17 $136	18 $175	19 $120	20 $209	21 $249
22 $100	23 $132	24 $166	25 $152	26 $120	27 $206	28 $226
29 $101	30 $125

Hotel Indigo - Durham by IHG

Prix pour Hotel Indigo - Durham by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Premium, 1 lit double (Cathedral View)

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite

Chambre Standard

Chambre Premium

Chambre Premium, 1 lit double

Chambre Premium, 1 très grand lit (Methodist Church View)

Chambre Premium, 2 grands lits, baignoire

Chambre Standard, 1 lit double

Chambre Premium, 1 très grand lit, baignoire

Avis des voyageurs sur Hotel Indigo - Durham by IHG

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $203	20 $272	21 $248	22 $291	23 $209	24 $267
25 $201	26 $275	27 $159	28 $150	29 $237	30 $190	31 $159