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Ace Hotel Annemasse Genève

$80

/ night

Avg. for September

Ace Hotel Annemasse Genève - Image 1

Ace Hotel Annemasse Genève - Room

Ace Hotel Annemasse Genève - Room

Ace Hotel Annemasse Genève - Bathroom

Ace Hotel Annemasse Genève - Lobby

Prices for Ace Hotel Annemasse Genève

Select dates to see prices and availability

$80

/ night

Avg. for September

Monthly average prices

Nightly prices at Ace Hotel Annemasse Genève average $76 in November, the cheapest month, and $87 in July, the most expensive, based on the last 12 months.

Average nightly price at Ace Hotel Annemasse Genève by month, last 12 months (USD)
Month	Average price
January	$81
February	$83
March	$77
April	$80
May	$80
June	$85
July	$87
August	$85
September	$80
October	$79
November	$76
December	$77

Most expensive: July (~$87)

Cheapest: November (~$76)

About this property

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall.

Parking
Non-Smoking Rooms
Family Room
Housekeeping
Designated Smoking Area
Vending Machines

Location

Rue des Biches, Ville-la-Grand, France

Château Bleu (2.3 miles)

Casino d'Annemasse (3 miles)

Private Hospital Country De Savoie - General Health Ramsay (3.3 miles)

Villa Diodati (5.6 miles)

La Grange Park (5.7 miles)

Rue du Rhône (6.1 miles)

More location info

Room options

3

Family Room

Room details

1 Queen Bed

and

2 Twin Beds

Sleeps 4

269 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Triple Room

Room details

1 Queen Bed

and

1 Twin Bed

Sleeps 3

226 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Twin Room

Room details

2 Twin Beds

Sleeps 2

194 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Double Room

Room details

1 Queen Bed

Sleeps 2

194 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Ace Hotel Annemasse Genève

8.4

Very good

Based on 1,776 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Ace Hotel Annemasse Genève, travellers often praise clean, spacious rooms and fair value for short stopovers, while noting a remote industrial location best with a car, mixed breakfast quality, and occasional cleanliness problems or nighttime noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Ace Hotel Annemasse Genève, travellers often praise clean, spacious rooms and fair value for short stopovers, while noting a remote industrial location best with a car, mixed breakfast quality, and occasional cleanliness problems or nighttime noise.

Staff are widely described as welcoming and helpful, including late check-in support, though a few guests cite poor follow-up, uncommunicated issues, and an isolated complaint about post-stay charges. Room feedback includes weak or missing air conditioning, soft or narrow beds, and occasional disturbances from other guests. On-site parking and simple amenities make it practical, yet features are basic with no in-room kettles or ice machines; overall, expect a no-frills stay suited to travellers who prioritize practicality over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site parking is available. Amenities are basic, with guests noting no in-room kettle and no ice machine.

Related guest reviews

10

Tariq

Jul 9, 2023

·

Stayed 1 night

Nice property with onsight parking. Breakfast is available at hotel. If not included in your package, you have to pay.

Nice property with onsight parking. Breakfast is available at hotel. If not included in your package, you have to pay.

10

Tiffany

Aug 3, 2023

·

Stayed 1 night

Standard hotel with new construction and modern furnishings with great value. Fairly close to the Geneva airport. The area is not very walkable but if you have a car it is fine.

Standard hotel with new construction and modern furnishings with great value. Fairly close to the Geneva airport. The area is not very walkable but if you have a car it is fine.

8

Meeta

Nov 3, 2022

·

No facilities for kettle or drinks in room

No facilities for kettle or drinks in room

10

KEITH B

Sep 4, 2023

·

Stayed 1 night

Spartan but clean. Located in remote commercial park area so dining is limited and Uber will not pick you up. Cheap place to rest your head. We chose it because it was next to the motorcycle rental place we will use for the week. Shuttle vans from GVA airport is 160-210 Chf; we used Sixt at only 138 Chf.

Spartan but clean. Located in remote commercial park area so dining is limited and Uber will not pick you up. Cheap place to rest your head. We chose it because it was next to the motorcycle rental place we will use for the week. Shuttle vans from GVA airport is 160-210 Chf; we used Sixt at only 138 Chf.

10

Jérémy

Sep 26, 2024

·

Stayed 1 night

Bel hotel, grande chambre, parking, rapport prix /qualité top

Bel hotel, grande chambre, parking, rapport prix /qualité top

8

James

Jul 23, 2023

·

Stayed 2 nights

The place was nice, clean. A/C needs to be better. Also no ice machine anywhere in the hotel. Not bad for the 2 night stay.

The place was nice, clean. A/C needs to be better. Also no ice machine anywhere in the hotel. Not bad for the 2 night stay.

8

LINA

Jul 3, 2023

·

Stayed 1 night

Clean Hotel with parking, near industrial zone

Clean Hotel with parking, near industrial zone

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews say rooms are clean, sometimes spacious. However, several report lapses such as odors, stained or worn linens, missed spots (e.g., items left under the bed), and occasional maintenance issues; some also noted common areas needed more attention.

Related guest reviews

10

Harald

Aug 26, 2024

·

Stayed 1 night

Perfekt für eine Übernachtung auf der Durchreise. Wir haben erst kurz vor Ankunft gebucht, sind spät angekommen und sind nach einer sehr ruhigen Nacht in einem sauberen Zimmer ohne Frühstück gleich weiter gefahren.

Perfekt für eine Übernachtung auf der Durchreise. Wir haben erst kurz vor Ankunft gebucht, sind spät angekommen und sind nach einer sehr ruhigen Nacht in einem sauberen Zimmer ohne Frühstück gleich weiter gefahren.

2

Frederic

Apr 18, 2024

·

Stayed 1 night

L’accueil du soir très bien. Indépendamment du groupe de 50 jeunes qui ont mis le bazar durant la nuit , la chambre a présentée des manquements 1- pas de télécommande pour la TV 2- téléphone arraché ne permettant pas d’appeler l’accueil 3- pas de gel douche dans la salle de bain 4- propreté de la salle de bain plus que moyen 5- lit une personne très proche de la table de nuit (ni l’un ni l’autre ne pouvant être bougé) mon enfant s’est ouvert le front pendant la nuit 6- réceptionniste du matin plus que moyen. Il. Fallu que je lui dise 3 fois bonjour au petit déjeuner pour daigner avoir une réponse. Les tables du petits déjeuné non nettoyées. J’ai notifié cela à ce fameux réceptionniste avachi sur son fauteuil. Aucune réaction aucune surjection de geste commercial. Honnêtement passer votre chemin … et pourtant je sais être souple par le nombre de nuits que je fais par an à des fins professionnelles

L’accueil du soir très bien. Indépendamment du groupe de 50 jeunes qui ont mis le bazar durant la nuit , la chambre a présentée des manquements 1- pas de télécommande pour la TV 2- téléphone arraché ne permettant pas d’appeler l’accueil 3- pas de gel douche dans la salle de bain 4- propreté de la salle de bain plus que moyen 5- lit une personne très proche de la table de nuit (ni l’un ni l’autre ne pouvant être bougé) mon enfant s’est ouvert le front pendant la nuit 6- réceptionniste du matin plus que moyen. Il. Fallu que je lui dise 3 fois bonjour au petit déjeuner pour daigner avoir une réponse. Les tables du petits déjeuné non nettoyées. J’ai notifié cela à ce fameux réceptionniste avachi sur son fauteuil. Aucune réaction aucune surjection de geste commercial. Honnêtement passer votre chemin … et pourtant je sais être souple par le nombre de nuits que je fais par an à des fins professionnelles

8

monia

Jul 1, 2025

·

Stayed 2 nights

Stanza carica e pulita. Anche il bagno pulito

Stanza carica e pulita. Anche il bagno pulito

10

Corina

Aug 17, 2024

·

Stayed 7 nights

Chambre spacieuse et propre L'entrée de l'hôtel et les espaces communs nécessitent plus d'attention

Chambre spacieuse et propre L'entrée de l'hôtel et les espaces communs nécessitent plus d'attention

10

Thierry

Aug 28, 2024

·

Stayed 1 night

sol entrée et couloir sale. Caleçon sous mon lit laissé par client précédent.

sol entrée et couloir sale. Caleçon sous mon lit laissé par client précédent.

6

Leanne

Jul 23, 2025

·

Stayed 3 nights

The room smelled and got worse day after day, not sure what it was but it was like a strong food smell - I didn’t have food in the room at any time. There was also something splattered up the side of the dressing table bit, under the mirror, on the underneath nearest the carpet. Also, the last two nights of my 3 night stay, it was extremely noisy late at night. There was constant banging and it felt like the room was vibrating because of the banging.

The room smelled and got worse day after day, not sure what it was but it was like a strong food smell - I didn’t have food in the room at any time. There was also something splattered up the side of the dressing table bit, under the mirror, on the underneath nearest the carpet. Also, the last two nights of my 3 night stay, it was extremely noisy late at night. There was constant banging and it felt like the room was vibrating because of the banging.

10

GERARD

Dec 28, 2025

·

Stayed 3 nights

Chambre propre et spacieuse Excellent accueil

Chambre propre et spacieuse Excellent accueil

4

Rasmus

Jul 5, 2025

·

Stayed 2 nights

Ingen ac, vi blev ikke underrettet om dette inden ankomst Jeg måtte presse gratis morgenmad som kompensation ud af dem, det blev ikke tilbudt Linned virkede slidt med flere pletter og huller

Ingen ac, vi blev ikke underrettet om dette inden ankomst Jeg måtte presse gratis morgenmad som kompensation ud af dem, det blev ikke tilbudt Linned virkede slidt med flere pletter og huller

8

SERGE

Sep 26, 2024

·

Stayed 1 night

cuvette wc désaxée et non vissée.

cuvette wc désaxée et non vissée.

10

Renée

Jun 16, 2025

·

Stayed 2 nights

Chambre propre et confortable. Très bon séjour

Chambre propre et confortable. Très bon séjour

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AI-generated summary based on recent guest reviews

Rooms

Guests like the spaciousness and general comfort in many rooms. Reported issues include weak or absent air conditioning, soft or narrow beds, and occasional noise from other guests.

Related guest reviews

8

Christophe

Dec 16, 2025

·

Stayed 1 night

Chambre spacieuse, personnel agréable.

Chambre spacieuse, personnel agréable.

10

Franck

Jan 17, 2026

·

Stayed 5 nights

Accueil au top. Disponibilité du personnel. Le sourire. Le confort de la literie. Au top

Accueil au top. Disponibilité du personnel. Le sourire. Le confort de la literie. Au top

2

Octav Iulian

Sep 28, 2023

·

The room was clean and the staff at the desk was nice and available for a late check-in. The twin beds are somewhat narrow (90cm) with low quality mattresses and pillows, but they're ok for one night. A couple of bad things though: One, they lie about distance to the airport. It's listed as about 12km, when in reality it's about double that. They're also on the French side of the border, but they use 'Genève' in the name, which is in Switzerland. The area around the hotel seems unsafe at night, but not an issue if you have a car. Still not too bad. The worst is that in the month following the stay I got two more charges from them on my credit card, even if I haven't been there again. I cannot think of anything else but theft attempts, now I have to dispute them with my bank. So better avoid them.

The room was clean and the staff at the desk was nice and available for a late check-in. The twin beds are somewhat narrow (90cm) with low quality mattresses and pillows, but they're ok for one night. A couple of bad things though: One, they lie about distance to the airport. It's listed as about 12km, when in reality it's about double that. They're also on the French side of the border, but they use 'Genève' in the name, which is in Switzerland. The area around the hotel seems unsafe at night, but not an issue if you have a car. Still not too bad. The worst is that in the month following the stay I got two more charges from them on my credit card, even if I haven't been there again. I cannot think of anything else but theft attempts, now I have to dispute them with my bank. So better avoid them.

10

Tiffany

Aug 3, 2023

·

Stayed 1 night

Standard hotel with new construction and modern furnishings with great value. Fairly close to the Geneva airport. The area is not very walkable but if you have a car it is fine.

Standard hotel with new construction and modern furnishings with great value. Fairly close to the Geneva airport. The area is not very walkable but if you have a car it is fine.

6

Leanne

Jul 23, 2025

·

Stayed 3 nights

The room smelled and got worse day after day, not sure what it was but it was like a strong food smell - I didn’t have food in the room at any time. There was also something splattered up the side of the dressing table bit, under the mirror, on the underneath nearest the carpet. Also, the last two nights of my 3 night stay, it was extremely noisy late at night. There was constant banging and it felt like the room was vibrating because of the banging.

The room smelled and got worse day after day, not sure what it was but it was like a strong food smell - I didn’t have food in the room at any time. There was also something splattered up the side of the dressing table bit, under the mirror, on the underneath nearest the carpet. Also, the last two nights of my 3 night stay, it was extremely noisy late at night. There was constant banging and it felt like the room was vibrating because of the banging.

10

GERARD

Dec 28, 2025

·

Stayed 3 nights

Chambre propre et spacieuse Excellent accueil

Chambre propre et spacieuse Excellent accueil

10

Sophie

Nov 3, 2024

·

Stayed 1 night

Tout était parfait seul bémol la pression a la douche.

Tout était parfait seul bémol la pression a la douche.

8

Carel

Aug 13, 2023

·

Stayed 2 nights

Les lits ne sont pas terribles... Les pieds étaient tous devisses et le matelas trop mou.

Les lits ne sont pas terribles... Les pieds étaient tous devisses et le matelas trop mou.

10

Jérémy

Sep 26, 2024

·

Stayed 1 night

Bel hotel, grande chambre, parking, rapport prix /qualité top

Bel hotel, grande chambre, parking, rapport prix /qualité top

8

James

Jul 23, 2023

·

Stayed 2 nights

The place was nice, clean. A/C needs to be better. Also no ice machine anywhere in the hotel. Not bad for the 2 night stay.

The place was nice, clean. A/C needs to be better. Also no ice machine anywhere in the hotel. Not bad for the 2 night stay.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with smooth late check-ins and assistance such as restaurant bookings. A few guests cited poor communication or follow-up, lack of proactive compensation, and one complaint about incorrect post-stay charges.

Related guest reviews

10

Harald

Aug 26, 2024

·

Stayed 1 night

Perfekt für eine Übernachtung auf der Durchreise. Wir haben erst kurz vor Ankunft gebucht, sind spät angekommen und sind nach einer sehr ruhigen Nacht in einem sauberen Zimmer ohne Frühstück gleich weiter gefahren.

Perfekt für eine Übernachtung auf der Durchreise. Wir haben erst kurz vor Ankunft gebucht, sind spät angekommen und sind nach einer sehr ruhigen Nacht in einem sauberen Zimmer ohne Frühstück gleich weiter gefahren.

10

Franck

Jan 17, 2026

·

Stayed 5 nights

Accueil au top. Disponibilité du personnel. Le sourire. Le confort de la literie. Au top

Accueil au top. Disponibilité du personnel. Le sourire. Le confort de la literie. Au top

2

Octav Iulian

Sep 28, 2023

·

The room was clean and the staff at the desk was nice and available for a late check-in. The twin beds are somewhat narrow (90cm) with low quality mattresses and pillows, but they're ok for one night. A couple of bad things though: One, they lie about distance to the airport. It's listed as about 12km, when in reality it's about double that. They're also on the French side of the border, but they use 'Genève' in the name, which is in Switzerland. The area around the hotel seems unsafe at night, but not an issue if you have a car. Still not too bad. The worst is that in the month following the stay I got two more charges from them on my credit card, even if I haven't been there again. I cannot think of anything else but theft attempts, now I have to dispute them with my bank. So better avoid them.

The room was clean and the staff at the desk was nice and available for a late check-in. The twin beds are somewhat narrow (90cm) with low quality mattresses and pillows, but they're ok for one night. A couple of bad things though: One, they lie about distance to the airport. It's listed as about 12km, when in reality it's about double that. They're also on the French side of the border, but they use 'Genève' in the name, which is in Switzerland. The area around the hotel seems unsafe at night, but not an issue if you have a car. Still not too bad. The worst is that in the month following the stay I got two more charges from them on my credit card, even if I haven't been there again. I cannot think of anything else but theft attempts, now I have to dispute them with my bank. So better avoid them.

2

Frederic

Apr 18, 2024

·

Stayed 1 night

L’accueil du soir très bien. Indépendamment du groupe de 50 jeunes qui ont mis le bazar durant la nuit , la chambre a présentée des manquements 1- pas de télécommande pour la TV 2- téléphone arraché ne permettant pas d’appeler l’accueil 3- pas de gel douche dans la salle de bain 4- propreté de la salle de bain plus que moyen 5- lit une personne très proche de la table de nuit (ni l’un ni l’autre ne pouvant être bougé) mon enfant s’est ouvert le front pendant la nuit 6- réceptionniste du matin plus que moyen. Il. Fallu que je lui dise 3 fois bonjour au petit déjeuner pour daigner avoir une réponse. Les tables du petits déjeuné non nettoyées. J’ai notifié cela à ce fameux réceptionniste avachi sur son fauteuil. Aucune réaction aucune surjection de geste commercial. Honnêtement passer votre chemin … et pourtant je sais être souple par le nombre de nuits que je fais par an à des fins professionnelles

L’accueil du soir très bien. Indépendamment du groupe de 50 jeunes qui ont mis le bazar durant la nuit , la chambre a présentée des manquements 1- pas de télécommande pour la TV 2- téléphone arraché ne permettant pas d’appeler l’accueil 3- pas de gel douche dans la salle de bain 4- propreté de la salle de bain plus que moyen 5- lit une personne très proche de la table de nuit (ni l’un ni l’autre ne pouvant être bougé) mon enfant s’est ouvert le front pendant la nuit 6- réceptionniste du matin plus que moyen. Il. Fallu que je lui dise 3 fois bonjour au petit déjeuner pour daigner avoir une réponse. Les tables du petits déjeuné non nettoyées. J’ai notifié cela à ce fameux réceptionniste avachi sur son fauteuil. Aucune réaction aucune surjection de geste commercial. Honnêtement passer votre chemin … et pourtant je sais être souple par le nombre de nuits que je fais par an à des fins professionnelles

10

Mario

Sep 25, 2024

·

Stayed 1 night

Excellent staff

Excellent staff

10

Eid

Dec 26, 2024

·

Stayed 2 nights

Service perfect, quite area , able to do hiking around till Geneva, 8 minutes by train from Geneva , the stuff are helpful, clean room and 24 hrs service available

Service perfect, quite area , able to do hiking around till Geneva, 8 minutes by train from Geneva , the stuff are helpful, clean room and 24 hrs service available

10

GERARD

Dec 28, 2025

·

Stayed 3 nights

Chambre propre et spacieuse Excellent accueil

Chambre propre et spacieuse Excellent accueil

4

Rasmus

Jul 5, 2025

·

Stayed 2 nights

Ingen ac, vi blev ikke underrettet om dette inden ankomst Jeg måtte presse gratis morgenmad som kompensation ud af dem, det blev ikke tilbudt Linned virkede slidt med flere pletter og huller

Ingen ac, vi blev ikke underrettet om dette inden ankomst Jeg måtte presse gratis morgenmad som kompensation ud af dem, det blev ikke tilbudt Linned virkede slidt med flere pletter og huller

10

Josh

Aug 15, 2024

·

Stayed 2 nights

Stayed a couple nights with my family. The neighbourhood is safe and we felt comfortable walking around even at night. Rooms were clean and nice but a little too small for a family of 4. Staff was friendly and helpful. I would recommend it to anyone looking for a short stay!

Stayed a couple nights with my family. The neighbourhood is safe and we felt comfortable walking around even at night. Rooms were clean and nice but a little too small for a family of 4. Staff was friendly and helpful. I would recommend it to anyone looking for a short stay!

10

Michele

Jul 27, 2022

·

Stayed 1 night

The room was very clean and the staff very friendly and even helped us book restaurants since we don't speak french. Perfect for families!

The room was very clean and the staff very friendly and even helped us book restaurants since we don't speak french. Perfect for families!

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AI-generated summary based on recent guest reviews

Location

Set in a remote commercial or industrial area, the hotel is far from central sights and not very walkable. Several guests recommend having a car and found it practical for road trips or as a base to explore.

Related guest reviews

10

Harald

Aug 26, 2024

·

Stayed 1 night

Perfekt für eine Übernachtung auf der Durchreise. Wir haben erst kurz vor Ankunft gebucht, sind spät angekommen und sind nach einer sehr ruhigen Nacht in einem sauberen Zimmer ohne Frühstück gleich weiter gefahren.

Perfekt für eine Übernachtung auf der Durchreise. Wir haben erst kurz vor Ankunft gebucht, sind spät angekommen und sind nach einer sehr ruhigen Nacht in einem sauberen Zimmer ohne Frühstück gleich weiter gefahren.

10

Hayley

Sep 1, 2025

·

Stayed 1 night

A stop over on a road trip. A bit of a random location but did a perfect job, clean quiet and a decent breakfast

A stop over on a road trip. A bit of a random location but did a perfect job, clean quiet and a decent breakfast

8

Ricardo

Jul 9, 2024

·

Stayed 1 night

Hotel is ok but it's too isolated

Hotel is ok but it's too isolated

10

Tiffany

Aug 3, 2023

·

Stayed 1 night

Standard hotel with new construction and modern furnishings with great value. Fairly close to the Geneva airport. The area is not very walkable but if you have a car it is fine.

Standard hotel with new construction and modern furnishings with great value. Fairly close to the Geneva airport. The area is not very walkable but if you have a car it is fine.

10

Eid

Dec 26, 2024

·

Stayed 2 nights

Service perfect, quite area , able to do hiking around till Geneva, 8 minutes by train from Geneva , the stuff are helpful, clean room and 24 hrs service available

Service perfect, quite area , able to do hiking around till Geneva, 8 minutes by train from Geneva , the stuff are helpful, clean room and 24 hrs service available

8

Jörn

Jul 2, 2023

·

Stayed 1 night

Sehr nettes Personal, nur sehr weit draußen

Sehr nettes Personal, nur sehr weit draußen

8

Paul

Sep 22, 2024

·

Stayed 2 nights

Exactly what we needed as a base to explore the area

Exactly what we needed as a base to explore the area

10

Josh

Aug 15, 2024

·

Stayed 2 nights

Stayed a couple nights with my family. The neighbourhood is safe and we felt comfortable walking around even at night. Rooms were clean and nice but a little too small for a family of 4. Staff was friendly and helpful. I would recommend it to anyone looking for a short stay!

Stayed a couple nights with my family. The neighbourhood is safe and we felt comfortable walking around even at night. Rooms were clean and nice but a little too small for a family of 4. Staff was friendly and helpful. I would recommend it to anyone looking for a short stay!

10

KEITH B

Sep 4, 2023

·

Stayed 1 night

Spartan but clean. Located in remote commercial park area so dining is limited and Uber will not pick you up. Cheap place to rest your head. We chose it because it was next to the motorcycle rental place we will use for the week. Shuttle vans from GVA airport is 160-210 Chf; we used Sixt at only 138 Chf.

Spartan but clean. Located in remote commercial park area so dining is limited and Uber will not pick you up. Cheap place to rest your head. We chose it because it was next to the motorcycle rental place we will use for the week. Shuttle vans from GVA airport is 160-210 Chf; we used Sixt at only 138 Chf.

8

LINA

Jul 3, 2023

·

Stayed 1 night

Clean Hotel with parking, near industrial zone

Clean Hotel with parking, near industrial zone

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AI-generated summary based on recent guest reviews

Dining

Breakfast is available on site but considered basic, with repeated comments about limited choice. Some guests also reported cleanliness and replenishment issues at the buffet, while others found it acceptable.

Related guest reviews

10

Hayley

Sep 1, 2025

·

Stayed 1 night

A stop over on a road trip. A bit of a random location but did a perfect job, clean quiet and a decent breakfast

A stop over on a road trip. A bit of a random location but did a perfect job, clean quiet and a decent breakfast

10

Tariq

Jul 9, 2023

·

Stayed 1 night

Nice property with onsight parking. Breakfast is available at hotel. If not included in your package, you have to pay.

Nice property with onsight parking. Breakfast is available at hotel. If not included in your package, you have to pay.

2

Frederic

Apr 18, 2024

·

Stayed 1 night

L’accueil du soir très bien. Indépendamment du groupe de 50 jeunes qui ont mis le bazar durant la nuit , la chambre a présentée des manquements 1- pas de télécommande pour la TV 2- téléphone arraché ne permettant pas d’appeler l’accueil 3- pas de gel douche dans la salle de bain 4- propreté de la salle de bain plus que moyen 5- lit une personne très proche de la table de nuit (ni l’un ni l’autre ne pouvant être bougé) mon enfant s’est ouvert le front pendant la nuit 6- réceptionniste du matin plus que moyen. Il. Fallu que je lui dise 3 fois bonjour au petit déjeuner pour daigner avoir une réponse. Les tables du petits déjeuné non nettoyées. J’ai notifié cela à ce fameux réceptionniste avachi sur son fauteuil. Aucune réaction aucune surjection de geste commercial. Honnêtement passer votre chemin … et pourtant je sais être souple par le nombre de nuits que je fais par an à des fins professionnelles

L’accueil du soir très bien. Indépendamment du groupe de 50 jeunes qui ont mis le bazar durant la nuit , la chambre a présentée des manquements 1- pas de télécommande pour la TV 2- téléphone arraché ne permettant pas d’appeler l’accueil 3- pas de gel douche dans la salle de bain 4- propreté de la salle de bain plus que moyen 5- lit une personne très proche de la table de nuit (ni l’un ni l’autre ne pouvant être bougé) mon enfant s’est ouvert le front pendant la nuit 6- réceptionniste du matin plus que moyen. Il. Fallu que je lui dise 3 fois bonjour au petit déjeuner pour daigner avoir une réponse. Les tables du petits déjeuné non nettoyées. J’ai notifié cela à ce fameux réceptionniste avachi sur son fauteuil. Aucune réaction aucune surjection de geste commercial. Honnêtement passer votre chemin … et pourtant je sais être souple par le nombre de nuits que je fais par an à des fins professionnelles

6

Lourdes

Dec 5, 2023

·

Stayed 1 night

Las habitaciones bien, pero los platos y vasos del buffet estaban todos sucios. Cuando llegamos a desayunar estaban las cafeteras sin agua y las de los zumos vacías.

Las habitaciones bien, pero los platos y vasos del buffet estaban todos sucios. Cuando llegamos a desayunar estaban las cafeteras sin agua y las de los zumos vacías.

8

Jean Philippe Fiégel

Jan 28, 2025

·

Stayed 1 night

Tout bien, baisse de qualité petit déjeuner

Tout bien, baisse de qualité petit déjeuner

8

Jean-Paul

Oct 22, 2025

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Stayed 1 night

Le choix au petit déjeuner reste succinct. Celui-ci demande à être plus élaboré.

Le choix au petit déjeuner reste succinct. Celui-ci demande à être plus élaboré.

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AI-generated summary based on recent guest reviews

10

emma

Aug 21, 2026

·

Stayed 1 night

Clean room, free parking, good A/C

Clean room, free parking, good A/C

8

Maggie

Jul 15, 2026

·

Stayed 1 night

Just a brief stay, but nice, clean and quiet place.

Just a brief stay, but nice, clean and quiet place.

6

Saddam

Jul 5, 2026

·

Stayed 1 night

Good option to save money, just like that. Not luxury but ok to sleep in.

Good option to save money, just like that. Not luxury but ok to sleep in.

10

Susan

Jul 1, 2026

·

Stayed 5 nights

We had a room with a Queen which felt like a king ( we are tall), and a single bed. The beds were very comfortable. The blackout shades worked very well. The air conditioning was great. The bathroom was fine, the shower door leaked water onto the floor, but everything was adequate. The room was big. A small closet with shelves was built along the wall. There was no Klennix, pen or paper, or stand for a second suitcase. Every night we had to have our key cards re-magnetized or they would not open the room door, a bit annoying. Breakfast ok, better to find a cafe or patisserie which were great in Annemasse. The rates were very affordable. Need a car to stay here but a great alternative to staying in Geneva if you have a car. Can get a tram from Geneva to Annemasse, but that is as far as it goes right now. Overall, a nice bright hotel, very reasonable rates. Would stay again. There is also free parking.

We had a room with a Queen which felt like a king ( we are tall), and a single bed. The beds were very comfortable. The blackout shades worked very well. The air conditioning was great. The bathroom was fine, the shower door leaked water onto the floor, but everything was adequate. The room was big. A small closet with shelves was built along the wall. There was no Klennix, pen or paper, or stand for a second suitcase. Every night we had to have our key cards re-magnetized or they would not open the room door, a bit annoying. Breakfast ok, better to find a cafe or patisserie which were great in Annemasse. The rates were very affordable. Need a car to stay here but a great alternative to staying in Geneva if you have a car. Can get a tram from Geneva to Annemasse, but that is as far as it goes right now. Overall, a nice bright hotel, very reasonable rates. Would stay again. There is also free parking.

8

Éric

Apr 26, 2026

·

Stayed 1 night

Normal

Normal

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Ace Hotel Annemasse Genève

Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 9.90 for adults and EUR 5.50 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 6 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Ville-la-Grand, within a 15-minute drive of Jet d'Eau Fountain and Château Bleu. It is approximately 9.2 miles from the United Nations European Headquarters and 11.4 miles from CERN. The nearest major airport is Geneva International Airport, about 31.6 km away.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not mentioned.

What are the policies regarding extra beds or cribs?

Guests must contact the property in advance to reserve cribs or rollaway beds, which are available for a fee of EUR 10 per night. The maximum number of extra beds allowed is not specified.

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