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Hotel Palacio Maya

60 USD

a notte

Media per novembre

Hotel Palacio Maya - Image 1

Hotel Palacio Maya - Camera

Hotel Palacio Maya - Camera

Hotel Palacio Maya - Reception

Hotel Palacio Maya - Piscina

Prezzi per Hotel Palacio Maya

Seleziona le date per controllare prezzi e disponibilità

60 USD

a notte

Media per novembre

Prezzi medi mensili

Presso Hotel Palacio Maya, il prezzo per notte è in media di 44 USD nel mese più economico (ottobre) e di 63 USD nel mese più caro (agosto), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Palacio Maya per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	54 USD
febbraio	56 USD
marzo	51 USD
aprile	58 USD
maggio	60 USD
giugno	60 USD
luglio	55 USD
agosto	63 USD
settembre	60 USD
ottobre	44 USD
novembre	60 USD
dicembre	54 USD

Prezzo più alto: agosto (circa 63 USD)

Prezzo più basso: ottobre (circa 44 USD)

Informazioni su questa struttura

Grazie a una piscina all'aperto, una piscina coperta, una palestra e molti altri servizi ricreativi, il divertimento è assicurato! Questo hotel in stile Art Déco propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala ricevimen...

Servizi

Grazie a una piscina all'aperto, una piscina coperta, una palestra e molti altri servizi ricreativi, il divertimento è assicurato! Questo hotel in stile Art Déco propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala ricevimenti.

Servizi per le aziende

Potrai usufruire di un business center, una reception aperta 24 ore su 24 e deposito bagagli. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Gusta tutto il sapore locale presso BALAM, piacevole ristorante a buffet che propone cucina locale e internazionale e vanta un bar/lounge e una vista sul giardino. Puoi anche evitare di uscire e approfittare del servizio in camera con orario limitato. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar a bordo piscina. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 12:00. LOCALIZE

Camere

Rilassati in una delle 63 camere con aria condizionata della struttura, complete di minibar e TV LED. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli.

Posizione

Se soggiorni in Hotel Palacio Maya, ti troverai al centro di Mérida e in 10 minuti a piedi potrai raggiungere Paseo de Montejo e Centro Congressi Yucatan International Convention Center. Questo hotel si trova a 1,5 km da Parco Santa Lucia e 1,9 km da Plaza Grande.

Nelle vicinanze

Centro Commerciale Paseo 60(0.3 miglia)
Paseo de Montejo(0.3 miglia)
Centro Congressi Yucatan International Convention Center(0.4 miglia)
Casa Museo Montes Molina(0.4 miglia)
Museo di antropologia e storia(0.4 miglia)
Museo Regionale di Antropologia(0.4 miglia)
Museo del Cioccolato Cacao(0.4 miglia)
Parque de Santa Ana(0.5 miglia)
Centro Médico de las Américas(0.6 miglia)
Remate de Paseo Montejo(0.6 miglia)
Parco La Plancha(0.7 miglia)
Monumento à la Patria(0.8 miglia)
Museo della Luce(0.8 miglia)
Parco Santa Lucia(0.8 miglia)
Università Autonoma dello Yucatán(0.9 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Mérida (MID)(5.5 miglia)

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni

Posizione

Calle 62 329, Merida, Yucatan, Messico

Centro Commerciale Paseo 60 (0.3 miglia)

Paseo de Montejo (0.3 miglia)

Centro Congressi Yucatan International Convention Center (0.4 miglia)

Casa Museo Montes Molina (0.4 miglia)

Museo di antropologia e storia (0.4 miglia)

Museo Regionale di Antropologia (0.4 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Suite, vasca da bagno

Dettagli della camera

2 Letti Matrimoniali Grandi

Posti letto: 2

538 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Doppia Standard, letti multipli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

301 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Suite Presidenziale

Dettagli della camera

1 Letto Matrimoniale Grande

Posti letto: 2

753 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

3

Suite familiare

Dettagli della camera

1 Letto Matrimoniale Grande

e

2 Letti Singoli

Posti letto: 4

893 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Suite, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali Grandi

Posti letto: 2

700 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Camera Standard

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Suite monolocale, 1 letto queen, vista piscina

Dettagli della camera

1 Letto Matrimoniale Grande

Posti letto: 2

409 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

3

Camera Basic

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su Hotel Palacio Maya

8.5

Ottimo

Sulla base di 1096 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Palacio Maya, gli ospiti notano costantemente camere spaziose e generalmente pulite, oltre ad aree giardino e piscina attraenti con parcheggio vicino a Paseo Montejo, ma i commenti ricorrenti riguardano un servizio incostante, problemi di manutenzione intermittenti ed esperienze miste al ristorante.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Palacio Maya, gli ospiti notano costantemente camere spaziose e generalmente pulite, oltre ad aree giardino e piscina attraenti con parcheggio vicino a Paseo Montejo, ma i commenti ricorrenti riguardano un servizio incostante, problemi di manutenzione intermittenti ed esperienze miste al ristorante.

Molti apprezzano la posizione comoda e accessibile a piedi, e spesso un personale cordiale. Tra i problemi frequenti figurano odori di fogna o umidità, acqua calda non sempre disponibile, asciugamani datati e interruzioni di corrente in palestra, bar o ascensori, oltre al rumore proveniente da eventi o un insufficiente insonorizzazione. Ci si può aspettare un buon rapporto qualità-prezzo e ampi spazi, ma è bene essere preparati a variazioni nel servizio e nelle strutture.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Gli ospiti apprezzano i giardini, la piscina con amache, i pavoni e il comodo parcheggio. I reclami ripetuti riguardano la palestra fuori servizio, un bar piccolo o non presidiato, problemi occasionali con gli ascensori o le sdraio e negligenze nella manutenzione.

Recensioni degli ospiti correlate

6

Ricardo

13 nov 2025

·

Soggiorno di 3 notti

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

10

Abdelwahab

24 mar 2025

·

Soggiorno di 3 notti

Hôtel confortable propre et calme. Petit jardin avec des paons. Personnel disponible. Mais loin du centre ville et des commerces. Salle de fitness mais les tapis cardio ne fonctionnaient pas.

Hôtel confortable propre et calme. Petit jardin avec des paons. Personnel disponible. Mais loin du centre ville et des commerces. Salle de fitness mais les tapis cardio ne fonctionnaient pas.

8

RIGOBERTO

31 mag 2023

·

Soggiorno di 3 notti

Bien ubicado cercano al Paseo Montejo. Muy buena atención de su personal. Limpio, cómodo. Lo único mal es que no servía el elevador durante mi estancia, pero me lo avisaron antes. Tiene alberquita

Bien ubicado cercano al Paseo Montejo. Muy buena atención de su personal. Limpio, cómodo. Lo único mal es que no servía el elevador durante mi estancia, pero me lo avisaron antes. Tiene alberquita

8

Linda

29 gen 2024

·

Soggiorno di 2 notti

Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..

Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..

8

Rocky

12 apr 2024

·

Soggiorno di 2 notti

Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.

Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.

6

Ruben rodriguez

10 giu 2023

·

Soggiorno di 11 notti

It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.

It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.

6

monica

19 feb 2026

·

Soggiorno di 5 notti

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

8

Belen

6 set 2024

·

Soggiorno di 1 notte

Nos gustó la piscina, tienen parking privado y eso está muy bien.

Nos gustó la piscina, tienen parking privado y eso está muy bien.

10

Marie

25 feb 2025

·

Soggiorno di 2 notti

Hôtel accueillant. Propreté, personnel professionnel, efficace et gentil Prix très abordable Loin du bruit du Centro Le seul hic, l’eau de la piscine un peu froide. Nous revenons chaque année ici et nous y serons encore l’année prochaine.

Hôtel accueillant. Propreté, personnel professionnel, efficace et gentil Prix très abordable Loin du bruit du Centro Le seul hic, l’eau de la piscine un peu froide. Nous revenons chaque année ici et nous y serons encore l’année prochaine.

8

Paula

6 giu 2025

·

Soggiorno di 4 notti

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Molte recensioni elogiano le camere pulite e le aree comuni ben curate. Altri segnalano odori di fogna o umidità, infestazioni occasionali di parassiti e asciugamani usurati, con il servizio di pulizia che a volte dimentica articoli da toilette o la sostituzione degli asciugamani.

Recensioni degli ospiti correlate

10

oliver

19 ott 2025

·

Soggiorno di 1 notte

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay

4

Jose

2 gen 2025

·

Soggiorno di 1 notte

El hotel lo conozco de hace mucho tiempo. Ha decaído las limpieza, comodidad y calidad de los insumos. El personal de recepción de 10, el doorman de 11 el es el aire tienes las mejor actitud de servicio. Lo demás sucio y de malas calidad. Cucarachas en los baños de la piscina.

El hotel lo conozco de hace mucho tiempo. Ha decaído las limpieza, comodidad y calidad de los insumos. El personal de recepción de 10, el doorman de 11 el es el aire tienes las mejor actitud de servicio. Lo demás sucio y de malas calidad. Cucarachas en los baños de la piscina.

10

Héctor

18 set 2024

·

Soggiorno di 3 notti

Buen hotel para el precio solo la limpieza del baño no fue aseado adecuadamente

Buen hotel para el precio solo la limpieza del baño no fue aseado adecuadamente

2

John

10 feb 2025

·

Soggiorno di 6 notti

There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone

There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone

6

Arturo

1 set 2025

·

Soggiorno di 4 notti

We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel.

We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel.

10

Sheila

6 feb 2026

·

Soggiorno di 1 notte

The room was very clean and everything functioned well. Staff wee pleasant and helpful.

The room was very clean and everything functioned well. Staff wee pleasant and helpful.

10

Luis

4 giu 2025

·

Soggiorno di 1 notte

Muy limpios los cuartos

Muy limpios los cuartos

10

VIRIDIANA

15 dic 2025

·

Soggiorno di 1 notte

Excelente todo muy limpio y lindo.

Excelente todo muy limpio y lindo.

8

Dagoberto

9 dic 2024

·

Soggiorno di 6 notti

Estuvo en términos generales bien, sin embargo durante los primeros días de estancia se percibía un olor a drenaje que fue solucionado. El resto bien realmente es un hotel agradable cerca de las zonas de interés y accesibles al centro de convenciones dónde se llevó a cabo el evento al que acudi

Estuvo en términos generales bien, sin embargo durante los primeros días de estancia se percibía un olor a drenaje que fue solucionado. El resto bien realmente es un hotel agradable cerca de las zonas de interés y accesibles al centro de convenciones dónde se llevó a cabo el evento al que acudi

6

Laura e

7 gen 2024

·

Soggiorno di 6 notti

El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín

El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere e le suite sono spaziose e confortevoli, molte con balconi e un condizionatore d'aria apprezzato. Tra gli aspetti negativi figurano una scarsa insonorizzazione e il rumore degli eventi, porte o serrature del balcone appiccicose, problemi con la TV o il Wi-Fi e alcuni arredi datati.

Recensioni degli ospiti correlate

8

Arthur

6 dic 2022

·

Soggiorno di 19.331 notti

The units are not very well noise insulated. One night there were a group of people partying down the hall until 2 am. There’s no easy way to call the front desk so I had to go downstairs to ask the concierge to ask them to be quiet. He did, but they were still pretty loud. Another night there were dogs barking at each other outside until 3 am. The setup of the shower also didn’t make a lot of sense and water pooled all over the floor even when I was trying to be careful. Despite wanting to be eco-friendly, I had to mop up the floor each night with my extra towel or else I’d easily slip going to the bathroom afterwards. Oh and my keycard kept resetting daily so I needed to get it fixed each day. Otherwise, a sufficiently clean place.

The units are not very well noise insulated. One night there were a group of people partying down the hall until 2 am. There’s no easy way to call the front desk so I had to go downstairs to ask the concierge to ask them to be quiet. He did, but they were still pretty loud. Another night there were dogs barking at each other outside until 3 am. The setup of the shower also didn’t make a lot of sense and water pooled all over the floor even when I was trying to be careful. Despite wanting to be eco-friendly, I had to mop up the floor each night with my extra towel or else I’d easily slip going to the bathroom afterwards. Oh and my keycard kept resetting daily so I needed to get it fixed each day. Otherwise, a sufficiently clean place.

10

Will

10 nov 2025

·

Soggiorno di 1 notte

Comfortable, clean and spacious rooms in a great location.

Comfortable, clean and spacious rooms in a great location.

10

Dawn

14 feb 2025

·

Soggiorno di 4 notti

A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.

A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.

8

Olga

8 set 2025

·

Soggiorno di 3 notti

The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.

The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.

8

RAUL

18 mar 2025

·

Soggiorno di 3 notti

Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.

Good property. You need to take transportation to beach day. Very bad WIFI. Not able to use my laptop.

8

Jean-Louis

30 dic 2021

·

Soggiorno di 9 notti

Très bel hôtel, propre, bien placé, personnel aimable, accueillant et serviable. Mais hôtel bruyant sans isolation phonique. On entend les télévisions des chambres voisines, les gens parler et claquer les portes, des enfants crier et courir dans les parties communes…

Très bel hôtel, propre, bien placé, personnel aimable, accueillant et serviable. Mais hôtel bruyant sans isolation phonique. On entend les télévisions des chambres voisines, les gens parler et claquer les portes, des enfants crier et courir dans les parties communes…

6

Leonel

27 giu 2025

·

Soggiorno di 2 notti

Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.

Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.

10

Kimberly

19 feb 2025

·

Soggiorno di 1 notte

Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.

Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.

8

Felix

3 ott 2024

·

Soggiorno di 3 notti

Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.

Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.

8

Paula

6 giu 2025

·

Soggiorno di 4 notti

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

The hotel was a great value! Room and balcony were huge! The room was clean and the beds comfortable. The staff was very pleasant. The grounds were lovely. The pool is partially covered, they have peafoul which is fun, a small play area, hammocks and loungers. Parking was easy. The hotel is conveniently located and about a 10 block walk from Plaza Grande. There are other cute areas such as Parque St Lucia even closer. We had two queen size beds, a dining table, a couch, a counter and mini fridge. The bathroom was clean and spacious.There was a sulphur smell that we suspect was the water. We experience the same smell in certain areas of the US also. There is a restaurant onsite. It was pricey for the quality of the food. We suggest eating elsewhere but it is nice in a pinch. The towels were rather scratchy and not plush but we have found that to be common in the region. A note to non-Spanish speaking guests, much of the staff spoke Spanish only. However, the front desk staff spoke English and we communicated with the other staff with their limited English and our limited Spanish.

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Servizio

Il personale è spesso descritto come cordiale e disponibile, in particolare i facchini e i parcheggiatori. Tuttavia, il servizio alla reception e al ristorante può essere incostante o rigido, con segnalazioni di maleducazione, scarsa comunicazione e confusione in merito ai servizi inclusi o alle chiavi aggiuntive.

Recensioni degli ospiti correlate

10

Jonathan Donald

16 nov 2025

·

Soggiorno di 6 notti

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.

6

aurelia

8 dic 2024

·

Soggiorno di 2 notti

En el restaurante ofrecen desayuno buffete, solo quería tomar un café. Me lo cobraron a 35 pesos lo cuál está bien, el café tibio, después vino el mesero a aclarar que si quería más café debía pagar otro porque no había refill, lo cuál me pareció de muy mal tacto hacia un huésped dado que al restaurante no le significa ningún costo adicional servir un refill de café al huésped durante un desayuno buffet. Deben cuidar más estos detalles porque habla muy mal del servicio y cuidado al huésped. El costo de dejar molesto al cliente por algo que no le significa costo adicional al hotel es perder al cliente y recibir reviews como está que mucha gente leerá.

En el restaurante ofrecen desayuno buffete, solo quería tomar un café. Me lo cobraron a 35 pesos lo cuál está bien, el café tibio, después vino el mesero a aclarar que si quería más café debía pagar otro porque no había refill, lo cuál me pareció de muy mal tacto hacia un huésped dado que al restaurante no le significa ningún costo adicional servir un refill de café al huésped durante un desayuno buffet. Deben cuidar más estos detalles porque habla muy mal del servicio y cuidado al huésped. El costo de dejar molesto al cliente por algo que no le significa costo adicional al hotel es perder al cliente y recibir reviews como está que mucha gente leerá.

6

monica

19 feb 2026

·

Soggiorno di 5 notti

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

10

Jorge

7 feb 2023

·

Soggiorno di 1 notte

Great service, beautiful, clean and well kept Very surprised Will definitely stay here again Worth every penny

Great service, beautiful, clean and well kept Very surprised Will definitely stay here again Worth every penny

10

Judy

27 ott 2025

·

Soggiorno di 2 notti

This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.

This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.

6

Israel

29 set 2025

·

Soggiorno di 4 notti

El lugar esta muy bien solo la atencion del personal de recepcion poco amables y cerrados al solicitar un poco mas de tiempo al hacer el Check Out. Apesar de que te entregan la habitacion hasta las 15:00 hrs

El lugar esta muy bien solo la atencion del personal de recepcion poco amables y cerrados al solicitar un poco mas de tiempo al hacer el Check Out. Apesar de que te entregan la habitacion hasta las 15:00 hrs

4

Marco

17 dic 2024

·

Soggiorno di 1 notte

Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.

Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.

10

Gary

1 mag 2024

·

Soggiorno di 15 notti

Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.

Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.

2

Ernesto Martinez

29 apr 2024

·

Soggiorno di 4 notti

Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door

Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door

6

Samuel

20 set 2025

·

Soggiorno di 1 notte

El hotel palacio maya, ha ido cambiando ya no es lo que era antes, llevo desde casi 4 años hospedándose aquí y en las últimas par de ocasiones he comprobado que ya es diferente, su personal ha cambiado y ya no son tan amables como solían ser, no hay comunicación entre ellos, aún no dan las 12 y ya te están llamando a tu habitación para pedirte que te salgas, siento que me ha ido decepcionando su servicio del personal, porque la locación la verdad es que es excelente pero su personal cada vez deja más que desear

El hotel palacio maya, ha ido cambiando ya no es lo que era antes, llevo desde casi 4 años hospedándose aquí y en las últimas par de ocasiones he comprobado que ya es diferente, su personal ha cambiado y ya no son tan amables como solían ser, no hay comunicación entre ellos, aún no dan las 12 y ya te están llamando a tu habitación para pedirte que te salgas, siento que me ha ido decepcionando su servicio del personal, porque la locación la verdad es que es excelente pero su personal cada vez deja más que desear

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Posizione

Una base comoda a pochi isolati da Paseo Montejo, raggiungibile a piedi da ristoranti e attrazioni turistiche. Alcuni ospiti hanno ritenuto che fosse più lontano dal centro storico del previsto.

Recensioni degli ospiti correlate

10

Dulce María

11 ago 2025

·

Soggiorno di 2 notti

El hotel está en una ubicación excelente, a unas pocas cuadras de Paseo Montejo. El personal excelente y la habitación limpia y cómoda. Comimos en el buffet de la mañana, que es muy variado y de buena calidad. Solo tuvimos un detalle con el baño, ya que la regadera salpicaba mucho y fue difícil regular el agua para que no inundara buena parte del baño. Sin embargo, al día siguiente la mucama nos dejó unas toallas para el piso y con eso resolvimos.

El hotel está en una ubicación excelente, a unas pocas cuadras de Paseo Montejo. El personal excelente y la habitación limpia y cómoda. Comimos en el buffet de la mañana, que es muy variado y de buena calidad. Solo tuvimos un detalle con el baño, ya que la regadera salpicaba mucho y fue difícil regular el agua para que no inundara buena parte del baño. Sin embargo, al día siguiente la mucama nos dejó unas toallas para el piso y con eso resolvimos.

8

Maria Gloria

1 set 2025

·

Soggiorno di 3 notti

El restaurant es bueno. la amabilidad del personal es muy buena. En la habitacion poco espacio para guardar la ropa. Colgar la ropa es imposible ya que los ganchos no se pueden sacar. En recepcion pedí de favor me cambiaran un billete y me dijeron que no tenian...siendo un hotel deben prestar servicio al cliente y apoyarlo. En recepcion pedi otra tarjeta para entrar a la habitacion ya que eramos 2 personas y tambien me la negaron. Muuy retirado del centro.

El restaurant es bueno. la amabilidad del personal es muy buena. En la habitacion poco espacio para guardar la ropa. Colgar la ropa es imposible ya que los ganchos no se pueden sacar. En recepcion pedí de favor me cambiaran un billete y me dijeron que no tenian...siendo un hotel deben prestar servicio al cliente y apoyarlo. En recepcion pedi otra tarjeta para entrar a la habitacion ya que eramos 2 personas y tambien me la negaron. Muuy retirado del centro.

8

sergio

25 apr 2024

·

Soggiorno di 6 notti

En general es un buen hotel, limpio, las habitaciones son cómodas, los colchones para mi gusto han perdido algo de firmeza, el buffet en el desayuno está bien a secas, la alberca esta limpia no tiene calefacción pero con el calor que hace no hace falta, pero en la zona de la barra de bebidas nunca había nadie que atendiera. Se llega caminando fácilmente al Paseo Montejo, su estacionamiento es muy conveniente. Recomendaría este hotel como una buena opción para hospedarse en Mérida.

En general es un buen hotel, limpio, las habitaciones son cómodas, los colchones para mi gusto han perdido algo de firmeza, el buffet en el desayuno está bien a secas, la alberca esta limpia no tiene calefacción pero con el calor que hace no hace falta, pero en la zona de la barra de bebidas nunca había nadie que atendiera. Se llega caminando fácilmente al Paseo Montejo, su estacionamiento es muy conveniente. Recomendaría este hotel como una buena opción para hospedarse en Mérida.

10

Isaak

25 gen 2025

·

Soggiorno di 1 notte

Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.

Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.

10

Peter

14 mag 2023

·

Soggiorno di 7 notti

We stayed in this hotel for nine weeks and thought it was nice. It’s midsized, meaning not big and anonymous like the Hilton, yet not as small and intimate as some traditional family run hotels in Mexico. The hotel is a two and a half block walk to Montejo, which is a long walkable boulevard filled with restaurants and night spots, and perhaps a kilometer north of the Zocalo. So, it’s central but not in the middle of the crowds. Staff is friendly and prompt.

We stayed in this hotel for nine weeks and thought it was nice. It’s midsized, meaning not big and anonymous like the Hilton, yet not as small and intimate as some traditional family run hotels in Mexico. The hotel is a two and a half block walk to Montejo, which is a long walkable boulevard filled with restaurants and night spots, and perhaps a kilometer north of the Zocalo. So, it’s central but not in the middle of the crowds. Staff is friendly and prompt.

10

Juan

3 lug 2024

·

Soggiorno di 11 notti

Very pretty hotel and close to centro and paseo montejo

Very pretty hotel and close to centro and paseo montejo

10

Raul

8 apr 2025

·

Soggiorno di 3 notti

Great Location

Great Location

8

Carlos

11 set 2025

·

Soggiorno di 1 notte

Too far from centro historico

Too far from centro historico

8

Juan

20 mar 2023

·

Soggiorno di 5 notti

Faraway from downtown

Faraway from downtown

10

Antonio

3 mar 2025

·

Soggiorno di 5 notti

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.

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Ristorazione

La colazione a buffet è spesso elogiata per la sua varietà. Le critiche si concentrano su un servizio lento o irregolare, cibo servito tiepido, orari o opzioni limitate e affollamento o priorità data a persone esterne.

Recensioni degli ospiti correlate

6

Ricardo

13 nov 2025

·

Soggiorno di 3 notti

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

La recepción a la llegada es cálida, sin embargo hay un olor un poco desagradable a humedad. Las habitaciones están amplias, el mobiliario se encuentra en buen estado, hay cafetera en habitación y resurten los cartuchos y agua, se agradece. La zona de jardín y alberca (fría) esta agradable. Solo desayuné una vez en el hotel, si tienen variedad de platillos tradicionales y típicos de la región, pero a mi gusto no me supo rico, pero es lo normal cuando es bufet

10

Edgard

13 nov 2025

·

Soggiorno di 1 notte

La habitación estaba muy limpia y muy cómoda. El personal muy amable y el desayuno buffet estaba muy rico.

La habitación estaba muy limpia y muy cómoda. El personal muy amable y el desayuno buffet estaba muy rico.

8

DANIEL

7 apr 2023

·

Soggiorno di 5 notti

La calidad del desayuno fue irregular

La calidad del desayuno fue irregular

6

HECTOR

21 dic 2023

·

Soggiorno di 5 notti

El restaurante del hotel siempre está reservado , por lo que si llegas a desayunar a la 8 AM, probablemente no te dejen desayunar ahí. además cierra a las 12 pm, solo desayunos buffet.

El restaurante del hotel siempre está reservado , por lo que si llegas a desayunar a la 8 AM, probablemente no te dejen desayunar ahí. además cierra a las 12 pm, solo desayunos buffet.

8

gustavo adolfo villarespe

26 dic 2022

·

Soggiorno di 19.351 notti

El restaurante del hotel es pésimo en cuanto a servicio y calidad de los alimentos que los sirven fríos

El restaurante del hotel es pésimo en cuanto a servicio y calidad de los alimentos que los sirven fríos

6

GABRIELA BECERRIL

21 ago 2025

·

Soggiorno di 8 notti

We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful.

We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful.

8

Carolyn

12 mag 2024

·

Soggiorno di 4 notti

The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.

The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.

8

SILVIA

9 set 2024

·

Soggiorno di 1 notte

ESTA BIEN UBICADO Y TIENE BUENAS INSTALACIONES PERO PESIMO SERVICIO DE ALIMENTOS. TAMBIEN REQUERE MANTENIMIENTO YA QUE HAY OLORES DESAGRADABLES EN AREAS COMUNES

ESTA BIEN UBICADO Y TIENE BUENAS INSTALACIONES PERO PESIMO SERVICIO DE ALIMENTOS. TAMBIEN REQUERE MANTENIMIENTO YA QUE HAY OLORES DESAGRADABLES EN AREAS COMUNES

8

gustavo adolfo villarespe

2 gen 2023

·

Soggiorno di 19.354 notti

Todo está muy bien con excepción del restaurante que no tiene muy buena atención, es tardado y los alimentos no los sirven bien calientes

Todo está muy bien con excepción del restaurante que no tiene muy buena atención, es tardado y los alimentos no los sirven bien calientes

8

robert

14 gen 2026

·

Soggiorno di 2 notti

Clean, beautiful property. Fabulous breakfast buffet

Clean, beautiful property. Fabulous breakfast buffet

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8

Carlos

24 mar 2026

·

Soggiorno di 2 notti

Limpio

Limpio

8

Sandra

15 giu 2024

·

Soggiorno di 2 notti

Cerca del centro

Cerca del centro

10

Pablo

4 settimane fa

·

Soggiorno di 1 notte

Ubicación ,precio y limpieza

Ubicación ,precio y limpieza

8

Eilen

mese scorso

·

Soggiorno di 8 notti

El hotel en general esta bien, es decir, está centríco, las habitaciones son un poco reducidas y quizá faltaría actualizar las fotografías en la red, ya que las habitaciones se encuentran un poco desactualizadas, el área de la alberca es bonita, y la atención en general fue buena pero batallamos muchísimo al momento de la facturación.

El hotel en general esta bien, es decir, está centríco, las habitaciones son un poco reducidas y quizá faltaría actualizar las fotografías en la red, ya que las habitaciones se encuentran un poco desactualizadas, el área de la alberca es bonita, y la atención en general fue buena pero batallamos muchísimo al momento de la facturación.

10

Hector Manuel

31 lug 2026

·

Soggiorno di 1 notte

Excelente ubicacion, ideal para vacacionar o ir de negocios

Excelente ubicacion, ideal para vacacionar o ir de negocios

Politiche della struttura

Istruzioni per il check-in

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Check-in

Check-out

Dalle 15:00 alle 23:30

Prima delle 12:30

Informazioni utili

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Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1	2 $68	3 $68	4 $67	5 $68	6 $68	7 $67
8 $72	9 $72	10 $68	11 $68	12 $69	13	14 $69
15 $68	16 $68	17 $74	18 $69	19 $69	20 $69	21 $69
22 $68	23 $72	24 $70	25 $71	26 $71	27 $67	28 $69
29 $70	30 $69

dicembre 2026

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