Los Muertos Hostal Policies and Conditions:
Cancellation policy: 12hrs before arrival.
Check-in is from 1:00 pm to 10:00 pm
Check-out is at 11:00 am.
Payment upon arrival by cash or any card +5% fee
Taxes not included - 19.00%
Breakfast not included, but coffee from 9:00 to 11:00
General:
The reception service is open from 09:00 to 11:00 pm.
We do not accept customers younger than 18 years of age.
No smoking.
At the time of admission to the hostel, guests have to show an official identification document, be at least 18 years old, and give the required information to complete the room registration. External non-hosted people are forbidden inside the rooms.
Pets are not allowed, but guide dogs are.
Staff are allowed to deny access, ask for a guest's departure, or call the authorities when necessary. In the case that a guest is required to leave the Hostel for breaking any rules, there will be no refund of the unoccupied nights.
Guests cannot switch beds or rooms without staff permission, modify the bed's arrangement, use extinguishers irresponsibly, deactivate emergency lights, or falsely activate fire alarms.
Los Muertos Hostal is a smoking-free space and there is no smoking inside the facility.
It´s forbidden to store, sell, consume, or distribute any type of psychotropic or drug inside the facility.
Los Muertos Hostal has several lockers per room. We take no responsibility for valuable objects.
Guests are allowed to use the kitchen and storage for food and drinks. Guests can label products and food.
23:00 hrs. is quiet time. There should be silence unless the hostel had scheduled an event after this time. The use of headphones is required. Visits after 22:00 hrs. are forbidden.
Room cleaning services begin at 11:00 hrs. Guests inside the room after this time should give access to the cleaning staff.
Guests should wash the dishes used in the kitchen in order to keep the facilities clean for all guests.
Air conditioning systems will be turned on only at night from 22:00 hrs. to 09:00 hrs.
Food and drinks are not allowed inside the rooms.
It is forbidden to introduce any type of weapon or dangerous substance that represents any threat to people.
Any damage to the facilities, furniture and equipment shall be paid in equivalent to the repair of damage or reposition of the object. Robbery and intentional damage will be immediately reported to authorities.
Los Muertos Hostal is a friendly hostel, everybody should behave and treat guest and staff in respectful manners. Guests will be able to express any complaint or suggestion at the front desk or by the hostel email.
A phone number has to be provided with your reservation. It is essential to contact us prior to the arrival date.
Los Muertos Hostal Policies and Conditions:
Cancellation policy: 120hrs before arrival.
Check-in is from 1:00 pm to 6:00 pm
Check-out is at 11:00 am.
Payment upon arrival by cash or any card +5% fee
Taxes not included - 19.00%
Breakfast not included, but coffee from 9:00 to 11:00
General:
The reception service is open from 09:00 to 11:00 pm.
We do not accept customers younger than 18 years of age.
No smoking.
At the time of admission to the hostel, guests have to show an official identification document, be at least 18 years old, and give the required information to complete the room registration. External non-hosted people are forbidden inside the rooms.
Pets are not allowed, but guide dogs are.
Staff are allowed to deny access, ask for a guest's departure, or call the authorities when necessary. In the case that a guest is required to leave the Hostel for breaking any rules, there will be no refund of the unoccupied nights.
Guests can´t switch beds or rooms without staff permission, modify the bed's arrangement, use extinguishers irresponsibly, deactivate emergency lights, or falsely activate fire alarms.
Los Muertos Hostal is a smoking-free space and there is no smoking inside the facility.
It´s forbidden to store, sell, consume or distribute any type of psychotropic or drug inside the facility.
Los Muertos Hostal has several lockers per room. We take no responsibility for valuable objects.
Guests are allowed to use the kitchen and storage for food and drinks. Guests can label products and food.
23:00 hrs. is quiet time. There should be silence unless the hostel had scheduled an event after this time. The use of headphones is required. Visits after 22:00 hrs. are forbidden.
Room cleaning services begin at 11:00 hrs. Guests inside the room after this time should give access to the cleaning staff.
Guests should wash the dishes used in the kitchen in order to keep the facilities clean for all guests.
Air conditioning systems will be turned on only at night from 22:00 hrs. to 09:00 hrs.
Food and drinks are not allowed inside the rooms.
It is forbidden to introduce any type of weapon or dangerous substance that represents any threat to people.
Any damage to the facilities, furniture and equipment shall be paid in equivalent to the repair of damage or reposition of the object. Robbery and intentional damage will be immediately reported to authorities.
Los Muertos Hostal is a friendly hostel, everybody should behave and treat guest and staff in respectful manners. Guests will be able to express any complaint or suggestion at the front desk or by the hostel email.
A phone number has to be provided with your reservation. It is essential to contact us prior to the arrival date.