Name: Mercure Hai Phong
Address: 12 Lach Tray Street Ngo Quyen District, Lach Tray, Hai Phong, Vietnam, Hai Phong, Hai Phong Municipality, Vietnam
Rating: 8.63

Guest reviews

8.6

Fabulous

Based on 994 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Mercure Hai Phong is praised for friendly, attentive staff, very clean and modern rooms with comfortable beds, and a convenient in‑town location close to places to eat, shop, and explore.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Serene

Dec 7, 2025

·

Stayed 6 nights

I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.

8

Robert Viet

Sep 26, 2025

·

Stayed 2 nights

Our visit was great. Bed is comfortable, room is clean and in good size, shower and bathroom is nice. Seems modern. However, room has bad sound isolation. Could hear sound from room next door and hallway. Service both at check-in (5th floor) and first floor entry was great. Staff is friendly. Located on a busy and buzzling street. Plenty of outside local eating places nearby. Overall we had good stay, and could easily come back.

8

Yoshiyasu

Jul 10, 2025

·

Stayed 1 night

I wanted to enjoy the lounge in 27th floor but it's closed at night.

8

Masoud

Mar 26, 2025

·

Stayed 3 nights

Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access

10

Leha

Mar 13, 2025

·

Stayed 5 nights

people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!

12 Lach Tray Street Ngo Quyen District, Lach Tray, Hai Phong, Vietnam

Location

With a stay at Mercure Hai Phong in Hai Phong, you'll be 1.8 mi (3 km) from Aeon mall lê chân hải phòng and 10.4 mi (16.7 km) from VinWonders Vũ Yên. This family-friendly hotel is 15.4 mi (24.8 km) from Do Son Beach.

Lach Tray Stadium(0.1 miles)

Hai Phong Opera House(0.7 miles)

Tam Bac Lake(0.8 miles)

Queen of the Rosary Cathedral(0.9 miles)

Hai Phong Museum(1 miles)

Du Hang Pagoda(1.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site. Parking height restrictions apply.

A buffet breakfast is available daily from 6:00 AM to 9:00 AM for a fee of approximately VND 340,200 per person.

No pets and no service animals are allowed at this property.

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Yes, a roundtrip airport shuttle is provided for a surcharge of VND 356,400 per vehicle (one-way, maximum occupancy 3). It is available 24 hours, and guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. However, specific details about room accessibility are not provided.

The property is located at 12 Lach Tray Street, Ngo Quyen District, Hai Phong, Vietnam. It is approximately 1.8 mi (3 km) from Aeon Mall Lê Chân and 10.4 mi (16.7 km) from VinWonders Vũ Yên. Nearby attractions include Lach Tray Stadium (0.2 km) and Hai Phong Opera House (1.1 km).

Yes, there is an outdoor swimming pool available. However, the pool will be closed during the winter season.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property does not provide information on extra beds or cribs. It is advisable to contact the property directly for specific requests regarding additional sleeping arrangements.

Mercure Hai Phong

Amenities

Property description

Book on Vio