Richmond Hotel Yokohama Ekimae

Basic facilities include floor water dispensers, self-service laundry, and in-room streaming; elevators can be slow and crowded at peak times. There is no on-site or discounted parking reported, and one review noted the laundry dryer performance was weak.

Many guests describe the hotel and rooms as very clean. Several report inconsistencies such as lingering odors, missed vacuuming, hair or items left behind, stained sheets, and occasional mold or grime.

Rooms are modern and generally comfortable, with many noting larger-than-expected layouts and Japanese-style baths with separate toilet and washing area. Some found rooms small and a few mentioned pillow or bed comfort issues.

Staff are frequently described as friendly and helpful, with smooth check-in/out, luggage assistance, upgrades, and thoughtful touches. A few guests experienced slow or insufficient front-desk coverage and limited explanations at check-in.

Very convenient, a short walk from Yokohama Station with abundant dining, shopping, and a drugstore nearby. Several guests found the neighborhood busy with nightlife and a bit confusing to navigate, especially when choosing station exits.

Breakfast is served at the attached Royal Host; many enjoyed the buffet, while others felt the price was high, seating slow, or quality and cleanliness uneven.