The OneFive Tokyo Shibuya

Clean rooms, friendly staff that were very helpful, great location with so many shops, restaurants and bars within walking distance

Clean room. Staff were friendly.

We stayed in Tokyo before and was away from main attractions so this visit we opted to stay in Shinbuya for 5 nights and be central to get around everywhere. The hotel itself is central and easy to get around to shinbuya crossing, shops, malls, and restaurants and cafes. It’s a few blocks away from the craziness and nestled in a quiet area and right across from a Family Mart. The hotel itself the lobby and staff were great. Super helpful and friendly. Once you get on elevator and exit to floor and room it gives you hostel vibes. Walls are marked up, fixtures look to be from the late 80’s and early 90’s. It gives a dirty feeling. Rooms are extremely small. The beds are low to ground and mattresses are very cheap and hard. The bathroom was actually clean. They will provide clean towels daily but will not clean the room during your stay. They told us it’s only cleaned every 5 days of the stay. Now here is the catch. It did the trick for a place to sleep at night. We were there 5 full days and was out of the room at 10:00am and back at 10:00pm. This is not a resort. If you plan on just needing a place to crash and you’re out exploring all day then it’s fine. If you plan on spending time in the room I’d keep looking. There are other hotels that we could pay the same and be in the same area and offer more with a clean updated feel. I would not stay here again but it wasn’t a terrible experience either.

Okay stay, unfortunately cannot leave out luggage at the front “safely” although we did not have any issues. Hotel specified that we can leave our luggage in the reception area at our risk. There wasn’t anyone at the reception ongoing.

Clean room and courteous staff