Extended Stay America Select Suites - Washington, DC - Sterling - Dulles

The rooms are great. Bed comfortable, clean. Air conditioning very robust and noisy. Outside could be shined up a bit and the barrels an eyesore. Parking slots not very generous especially for handicap.

I did not like dragging my suitcase up the stairs as there is no elevator. I also dislike having my door open on the outside instead of a hallway. And you can hear the traffic in 28.

Took forever to make checkin. They didn't find my reservation. Another detail. If you are planning in going in or out the Dulles airport, THEY DON'T HAVE SHUTTLE SERVICE, so your stay ends up costing the same than a much better hotel in the airport. Hope this helps someone.

I stayed there for one night during a snow storm. The price was great but the shower / bath was rundown, the room smelled like pot, and they had paper thin walls. I could hear entire conversations in the two adjoining rooms. Also the snow was not plowed even though it snowed the entire night. If the walls were thicker, and the bathroom was just a little nicer, I would not be writing this bad review.

Horrible! Smoke detector broken, fridge unplugged, wet carpet, and it smelled horrible.

Room smelt like cigarettes, sheets and towels were stained and wrinkled, front lobby wasn't open during listed times of operation.

I've never stayed at a hotel before that was this disgusting, mold everywhere, mold in shower, dirty shower curtains, room was not cleaned as well as they claim, I highly advise staying somewhere else

The microwave has a puddle of semi-solid liquid, clearly from a previous occupant. The stairwell smells like urine.

Overall dirty, the bed was very dirty and the bathroom was worse, I guess you get what you paid for, never again

It was midnight when we got in, so my kids were too tired to move rooms, but... there was no bathroom light, there was a hole in the bathroom wall, trash in the kitchen sink, a slightly open refrigerator we were afraid to open, no plastic bathroom sink cups, blood on the wall near the window, no lamp to plug into the bathroom to get light (I did try to use a lamp but it had no switch and was so dirty I had to wash my hands with soap and water). And the overhead light was hanging down. It was the most disgusting hotel room I have ever stayed in, and I have been to third world countries. In the morning, the clerk gave me half my money back ($65) and let us shower in the next door room. I should have received a full refund. The room needs to be condemned.

I had a bad experience with this hotel. Unfortunately the room had a very strong smell of cigarette smoke and weed. With a hole on the wall and it was dirty. We couldn’t stay there for the night. I told Mohamed the front desk person that I couldn’t stay because of the conditions of the hotel and that I needed a refund, but he said that the manager next day will be looking in to it. Please if you be so kind to help me to get a refund. I had to go somewhere else to spent the night. Thank you very much!!

We arrived late and had to call to rouse the front desk person. He gave us the wrong directions to the room and we wondered around to find it. When we opened the door to the room, we got blasted with smoky hot air. The reek of cigarette smoke permeated the room. There were stains on the carpet and the shower was covered in soap scum. The garbages were overflowing and around the room smelled like stale beer. I will never set foot in that place again.

I went to the room . It hasn’t been even cleaned there was wet towels bed sheets meat up the previous who ever was staying the whole trash was full . I never been in disgusting room like this before . I called from the room phone line they don’t answer over and over . I had to drive up and keep calling for customer service no one was there . The customer service boy he can’t even a and he is telling me I had 30 minutes to complain about a room but I was getting my stuff together and I was calling them from room service phone which they didn’t answer. Horrible people to deal with

No clean towels and went to the hospital during my stay for raised bumps and was treated for bed bug bites during my stay

Lamp missing shade on lamp beside kitchen area. Had to hunt for the one trash can, It was iin the back of the bathroom sink cabinet. The AC was weird...When on the air was ice cold and you needed to cover up. As soon as the AC stopped the room was so hot we would sweat. No shampoo. One of the main reasons we choose this motel was for "breakfast" which turned out to be granola bars.

Checked in was easy, room however…. Tv remote didn’t work, she brought one. Also told her that the night stand & dresser are dirty and have a substance that looks like glass along with white stuff on it, also blood spatter on the wall & tv. She informed me housekeep would come in the morning. She then left and came back with a towel and wiped the night stand, dresser & tv. Blood spatter I wiped from the wall. Tv would only stay on 5-10 mins then cut off….note in the bathroom says it’s throughly cleaned & then inspected by manager, I guess they all did t see the blood or substances. Idk

The rooms are great. Bed comfortable, clean. Air conditioning very robust and noisy. Outside could be shined up a bit and the barrels an eyesore. Parking slots not very generous especially for handicap.

Very welcoming and friendly receptionist who provided useful information about the surrounding area. One needs a car as public transportation is limited, particularly on weekends. Not really suitable for extended stays as the kitchen is not equipped, not really the hotel’s fault but since guests would walk off with the utensils, the best the hotel can do is rent or sell the equipment.

The place is not maintained at all. 2 of the lamps were not working. They said it will be a queen bed. But it is a full bed. Very disappointed

A little dated but room was clean and comfortable.

I did not like dragging my suitcase up the stairs as there is no elevator. I also dislike having my door open on the outside instead of a hallway. And you can hear the traffic in 28.

The room was 85 degrees when i walked in. Couldn't get it to cool down for sleep. People next door very loud until very very late. It's a party place. Stay elsewhere.

They need to improve there service a lot , specially there Mattress are the worst , I was literally cannot move my back, could sleep the whole night… it’s terrible..

I stayed there for one night during a snow storm. The price was great but the shower / bath was rundown, the room smelled like pot, and they had paper thin walls. I could hear entire conversations in the two adjoining rooms. Also the snow was not plowed even though it snowed the entire night. If the walls were thicker, and the bathroom was just a little nicer, I would not be writing this bad review.

Front desk hours limited. No dishes or cookware as most extended stays have.

They didn’t have a room available have to stay in another hotel Need refund back to credit card Staff very rude. Need my money back to credit Try to contact to Expedia no representative available Call got disconnected every time I call. Reference 72944038947427

They left me outside for over 10 minutes before allowing me in. For an additional $30, you can get better service and breakfast at another hotel. Then when I asked for a car, they did call the regular one, bit one if their own that charges $11 more than the regular price for taxi. Disgusting service these people.

Very welcoming and friendly receptionist who provided useful information about the surrounding area. One needs a car as public transportation is limited, particularly on weekends. Not really suitable for extended stays as the kitchen is not equipped, not really the hotel’s fault but since guests would walk off with the utensils, the best the hotel can do is rent or sell the equipment.

Good service

I arrived at 23.00 and reception was closed at 22.00 so i had to find othet accommodation at extra cost.There was no mention of being closed ay 22.00 in my booking Plus the free breakfast no lnger exists

We arrived late and had to call to rouse the front desk person. He gave us the wrong directions to the room and we wondered around to find it. When we opened the door to the room, we got blasted with smoky hot air. The reek of cigarette smoke permeated the room. There were stains on the carpet and the shower was covered in soap scum. The garbages were overflowing and around the room smelled like stale beer. I will never set foot in that place again.

Overall, I would say this was decent for the price I paid, given it’s not anyways a high-quality hotel brand. The only downside is that when I went to the hotel lobby to check in for the night, I had to wait about 20 minutes for a staff member to come and check me in. I wish someone was there beforehand or if there may have been some way of me to notify a staff member that I was in the lobby.

I went to the room . It hasn’t been even cleaned there was wet towels bed sheets meat up the previous who ever was staying the whole trash was full . I never been in disgusting room like this before . I called from the room phone line they don’t answer over and over . I had to drive up and keep calling for customer service no one was there . The customer service boy he can’t even a and he is telling me I had 30 minutes to complain about a room but I was getting my stuff together and I was calling them from room service phone which they didn’t answer. Horrible people to deal with

The state was going well, but it was ruined by the checkout. Requested a late check out of 1 PM by going to the front desk the evening before and talking in person to someone. That person obviously did not pass it along, as I was kicked out of the room after 11 AM. I had to wait outdoors with my bags for my ride to show up an hour later, as we had originally planned.

it is in a great area; however, the place is not neatly kept. i think this place is below a motel. i should have done my research before booking this place.

Quiet place

The rooms are great. Bed comfortable, clean. Air conditioning very robust and noisy. Outside could be shined up a bit and the barrels an eyesore. Parking slots not very generous especially for handicap.

Very welcoming and friendly receptionist who provided useful information about the surrounding area. One needs a car as public transportation is limited, particularly on weekends. Not really suitable for extended stays as the kitchen is not equipped, not really the hotel’s fault but since guests would walk off with the utensils, the best the hotel can do is rent or sell the equipment.

I did not like dragging my suitcase up the stairs as there is no elevator. I also dislike having my door open on the outside instead of a hallway. And you can hear the traffic in 28.

Quiet and out of the way. Clean

It was clean and a good place for a layover. Thank you.

Off of the main road no foot traffic

Took forever to make checkin. They didn't find my reservation. Another detail. If you are planning in going in or out the Dulles airport, THEY DON'T HAVE SHUTTLE SERVICE, so your stay ends up costing the same than a much better hotel in the airport. Hope this helps someone.

Lamp missing shade on lamp beside kitchen area. Had to hunt for the one trash can, It was iin the back of the bathroom sink cabinet. The AC was weird...When on the air was ice cold and you needed to cover up. As soon as the AC stopped the room was so hot we would sweat. No shampoo. One of the main reasons we choose this motel was for "breakfast" which turned out to be granola bars.

Very expensive and without any breakfast

I arrived at 23.00 and reception was closed at 22.00 so i had to find othet accommodation at extra cost.There was no mention of being closed ay 22.00 in my booking Plus the free breakfast no lnger exists

This place will show you how to appreciate and love your own home. My room's tub\shower was peeling so I had to watch out for that while taking my lackluster shower. The white stains on the "seen better days" chair in the very small room held my bag nicely. I like the motel's direction in using a blanket for the bed that was a thin as the bed sheet itself. Somehow that made falling asleep on this top-of-the-line mass shelter bed come together. After a night filled with that "I wonder what kind of drug deal is happening just a few doors down the walkway of my strip mall motel room" thoughts, I woke with the excitement of getting my hands on some of that "free breakfast" that was advertised. It was a godsend. A few muffins in a clear plastic bag with no name on them underneath a coffee maker that had to come from a bodega that just got a new one. Sure, you could've got some of the crackers that were on the shelf, but those muffins had color to them, and who is going to pass up some color to start there day. And crackers are for soup. Which I'm sure that coffee maker makes as well. Stay here in confidence.