Suasana suites By The one
From
60 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
60 $US
/nuit
À propos de cet établissement
Enjoy a stay with an outdoor pool and 24-hour fitness center in the heart of Johor Bahru, just minutes from local attractions.
Wi-fi gratuit
Piscine
Piscine extérieure
Pool (Seasonal Outdoor)
Emplacement
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, District de Johor Baharu, Johor, Malaisie
Options de chambre
18
Two-Bedroom Apartment
Détails de la chambre
2 Grands Lits Doubles
1 Grand Lit Double
Couchages 6
861 ft²
Vue sur la villeBalconClimatisationCuisineRéfrigérateur
Avis des voyageurs sur Suasana suites By The one
7.5
Bien
Basé sur 2 336 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent Suasana Suites comme un hébergement de type appartement, idéalement situé près de City Square, Komtar et du CIQ, avec des logements spacieux et un bon rapport qualité-prix. Cependant, ils notent des problèmes d'entretien récurrents et des lacunes occasionnelles en matière de propreté qui peuvent nuire au confort.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent Suasana Suites comme un hébergement de type appartement, idéalement situé près de City Square, Komtar et du CIQ, avec des logements spacieux et un bon rapport qualité-prix. Cependant, ils notent des problèmes d'entretien récurrents et des lacunes occasionnelles en matière de propreté qui peuvent nuire au confort.
Les commentaires sur le service sont mitigés : certains clients font état d'un personnel sympathique et réactif et d'un enregistrement fluide, tandis que d'autres mentionnent des réponses lentes ou un manque d'attention et une mauvaise communication en cas de problèmes tels que des pannes d'ascenseur ou des litiges concernant la facture. Certains signalent des nuisances sonores provenant de la ville ou des chambres voisines, et la connexion Wi-Fi/TV peut être instable. Le petit-déjeuner est généralement simple mais agréable. Dans l'ensemble, cet établissement convient aux voyageurs qui privilégient l'espace et l'emplacement aux finitions haut de gamme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Certains avis signalent des pannes d'ascenseur entraînant de longues attentes. Des cuisines sont disponibles, mais certains ustensiles de cuisine et les sièges du hall étaient usés.
Avis de voyageur à ce sujet
8
Andy
26 nov. 2023
·
A séjourné 2 nuits
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
6
Jasmine
31 mars 2024
·
A séjourné 3 nuits
It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
4
Jonathan
27 oct. 2024
·
A séjourné 1 nuit
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
6
Jasmine
2 juil. 2024
·
A séjourné 3 nuits
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
10
Deborah
15 mars 2025
·
A séjourné 1 nuit
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
6
jinkyeong
2 août 2025
·
A séjourné 4 nuits
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
8
Wai Ngan
3 nov. 2024
·
A séjourné 3 nuits
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
10
Max Winston
6 août 2025
·
A séjourné 3 nuits
Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.
Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.
6
koh
16 juin 2024
·
A séjourné 2 nuits
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
8
Steven
1 juil. 2023
·
A séjourné 2 nuits
Flying pan & wok scratches faulty unable to use. Don't understand why was not change and it is not safe for cooking
Flying pan & wok scratches faulty unable to use. Don't understand why was not change and it is not safe for cooking
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est saluée dans de nombreux séjours, mais les problèmes récurrents incluent des odeurs désagréables dans la salle de bain, des taches sur le mobilier, des fourmis ou un cafard, de la poussière et, occasionnellement, des sols collants.
Avis de voyageur à ce sujet
8
Firdaus
5 mars 2023
·
A séjourné 1 nuit
The apartment was nice, clean and spacious. The only thing i feel that needs improvement is the smell. Other then that all good
The apartment was nice, clean and spacious. The only thing i feel that needs improvement is the smell. Other then that all good
8
Ingo
15 juil. 2025
·
A séjourné 3 nuits
The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.
The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.
6
Sara Tng
21 juin 2025
·
A séjourné 1 nuit
First time staying at this place. The staff are warmth and friendly and kudos to them. The condition of the room is appalling as it appears worn out and not well-maintained, eg: the toilet seats have blue stain that cannot be removed. The corners of the toilet floor are black and we can also see the wires hanging behind the mirror in the toilet. I can only compliment on the professionalism of the staff and the location of the hotel which make up for the poorly-maintained rooms.
First time staying at this place. The staff are warmth and friendly and kudos to them. The condition of the room is appalling as it appears worn out and not well-maintained, eg: the toilet seats have blue stain that cannot be removed. The corners of the toilet floor are black and we can also see the wires hanging behind the mirror in the toilet. I can only compliment on the professionalism of the staff and the location of the hotel which make up for the poorly-maintained rooms.
6
Jasmine
2 juil. 2024
·
A séjourné 3 nuits
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
4
Jia wen
28 sept. 2023
·
A séjourné 1 nuit
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
10
Joanne
1 août 2025
·
A séjourné 1 nuit
Good location spacious n clean
Good location spacious n clean
8
Wai Ngan
3 nov. 2024
·
A séjourné 3 nuits
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
10
Wooi Chun
1 juil. 2023
·
A séjourné 1 nuit
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
8
Irene
9 juil. 2025
·
A séjourné 2 nuits
The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.
The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.
10
Ronald
14 juil. 2025
·
A séjourné 1 nuit
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les appartements sont spacieux, avec vue et généralement confortables. Les problèmes récurrents incluent des accessoires de salle de bain lâches ou cassés, une climatisation intermittente, une isolation phonique limitée, des odeurs occasionnelles et une connexion Wi-Fi/TV peu fiable.
Avis de voyageur à ce sujet
2
Gan
26 févr. 2023
·
A séjourné 1 nuit
I was given at level 33 room 11 Check-in the wifi has no internet connection Check with reception counter and was told it takes a while Later after my dinner, check and found still the same wifi have no internet connection Reception counter told it is the server issues and get back to us but never Called again later & was told technician will come to my room and check Technician came and say it is not hotel server but the service provider outside No notice from the hotel or follow up at all till I check out Very disappointed stay at this hotel. Reception staff counter was unfriendly
I was given at level 33 room 11 Check-in the wifi has no internet connection Check with reception counter and was told it takes a while Later after my dinner, check and found still the same wifi have no internet connection Reception counter told it is the server issues and get back to us but never Called again later & was told technician will come to my room and check Technician came and say it is not hotel server but the service provider outside No notice from the hotel or follow up at all till I check out Very disappointed stay at this hotel. Reception staff counter was unfriendly
2
Avni
11 oct. 2025
·
A séjourné 2 nuits
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
4
Jonathan
27 oct. 2024
·
A séjourné 1 nuit
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
10
Chua Yeow Meng
20 févr. 2025
·
A séjourné 1 nuit
Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well
Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well
8
Jane
30 mai 2024
·
A séjourné 1 nuit
Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.
Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.
10
ZAINAH
22 juil. 2025
·
A séjourné 2 nuits
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
10
Shan Ren
26 nov. 2023
·
A séjourné 2 nuits
Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!
Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!
6
Teck Heng
2 nov. 2024
·
A séjourné 2 nuits
During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.
During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.
8
Chee Mun
24 juil. 2023
·
A séjourné 1 nuit
Room are spacious & comfortable
Room are spacious & comfortable
10
Ronald
14 juil. 2025
·
A séjourné 1 nuit
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le service sont mitigés : de nombreux clients ont trouvé le personnel amical, réactif et efficace, tandis que d'autres ont signalé des réponses lentes ou un manque d'attention, une mauvaise communication et des litiges concernant les frais ou une compensation limitée en cas de pannes d'ascenseur.
Avis de voyageur à ce sujet
2
Avni
11 oct. 2025
·
A séjourné 2 nuits
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
8
Halimatus
8 mars 2025
·
A séjourné 1 nuit
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
8
Andy
26 nov. 2023
·
A séjourné 2 nuits
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
6
Jasmine
2 juil. 2024
·
A séjourné 3 nuits
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
10
Noor
26 juil. 2025
·
A séjourné 5 nuits
Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.
Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.
4
Jia wen
28 sept. 2023
·
A séjourné 1 nuit
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
6
jinkyeong
2 août 2025
·
A séjourné 4 nuits
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
6
koh
16 juin 2024
·
A séjourné 2 nuits
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
10
Wooi Chun
1 juil. 2023
·
A séjourné 1 nuit
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
10
ZAINAH
21 juil. 2025
·
A séjourné 1 nuit
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Largement salué pour sa proximité avec City Square, Komtar/Komtar JBCC, Zenith et le CIQ/JB Sentral, ce qui facilite les achats et le passage de la frontière. Certains clients ont noté le bruit de la ville la nuit.
Avis de voyageur à ce sujet
10
FIRDAUS
1 déc. 2022
·
A séjourné 19 326 nuits
Nice view and very good location..
Nice view and very good location..
8
Halimatus
8 mars 2025
·
A séjourné 1 nuit
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
8
Caleb
10 mars 2025
·
A séjourné 3 nuits
Excellent value for the price of the room. Location and convenience were what sealed the deal.
Excellent value for the price of the room. Location and convenience were what sealed the deal.
8
Ban Heng
9 août 2025
·
A séjourné 2 nuits
3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
6
Azizan
31 oct. 2024
·
A séjourné 1 nuit
It is smacked in the middle of the city which understandably can get pretty noisy at night
It is smacked in the middle of the city which understandably can get pretty noisy at night
10
Deborah
15 mars 2025
·
A séjourné 1 nuit
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
10
Hui Li
12 sept. 2023
·
A séjourné 1 nuit
It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.
It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.
8
Ban Heng
23 août 2025
·
A séjourné 2 nuits
Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
8
Wai Ngan
3 nov. 2024
·
A séjourné 3 nuits
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
10
Amy
21 mai 2025
·
A séjourné 1 nuit
Good location and good size room. Walking distance to CIQ. City Square and Komtar JBCC within walking distance. Highly recommend.
Good location and good size room. Walking distance to CIQ. City Square and Komtar JBCC within walking distance. Highly recommend.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est simple mais généralement agréable, et le personnel du petit-déjeuner était agréable, un client notant des nouilles faites maison.
Avis de voyageur à ce sujet
6
jinkyeong
2 août 2025
·
A séjourné 4 nuits
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
10
ZAINAH
22 juil. 2025
·
A séjourné 2 nuits
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
10
ZAINAH
21 juil. 2025
·
A séjourné 1 nuit
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Aucun avis écrit
Les voyageurs n'ont pas encore écrit d'avis pour cet établissement.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-12: 63.0736623799324USD
- 2026-10-13: 41.00432489404678USD
- 2026-10-14: 40.990219835472104USD
- 2026-10-15: 41.00951902971268USD
- 2026-10-16: 77.7527282930374USD
- 2026-10-17: 83.82615449237822USD
- 2026-10-18: 43.41155558338165USD
- 2026-10-19: 43.41155558338165USD
- 2026-10-20: 47.25531389837265USD
- 2026-10-21: 43.41155558338165USD
- 2026-10-22: 43.41155558338165USD
- 2026-10-23: 58.764662778854365USD
- 2026-10-24: 87.54411680202483USD
- 2026-10-25: 43.614050239562985USD
- 2026-10-26: 46.712939697647094USD
- 2026-10-27: 43.41155558338165USD
- 2026-10-28: 43.411351223945616USD
- 2026-10-29: 46.30533628749847USD
- 2026-10-30: 59.126170363712305USD
- 2026-10-31: 58.29941297779083USD
- 2026-11-01: 49.92751788396835USD
- 2026-11-02: 50.42606124315262USD
- 2026-11-03: 49.84422438383102USD
- 2026-11-04: 46.30219851865768USD
- 2026-11-05: NO DATA
- 2026-11-06: 63.670443023014066USD
- 2026-11-07: NO DATA
- 2026-11-08: 52.09532872152328USD
- 2026-11-09: 54.43116133289337USD
- 2026-11-10: NO DATA
- 2026-11-11: 46.32834801149368USD
- 2026-11-12: 50.17610836544036USD
- 2026-11-13: 60.88201386566162USD
- 2026-11-14: 58.301175577926635USD
- 2026-11-15: 81.8745899980545USD
- 2026-11-16: 49.92751788396835USD
- 2026-11-17: 49.663924013900754USD
- 2026-11-18: 49.84422438383102USD
- 2026-11-19: 49.92751788396835USD
- 2026-11-20: NO DATA
- 2026-11-21: 60.46733025255203USD
- 2026-11-22: 45.18745185499191USD
- 2026-11-23: 49.681541500282286USD
- 2026-11-24: 49.84422438383102USD
- 2026-11-25: 54.3121730512619USD
- 2026-11-26: 55.49693836669922USD
- 2026-11-27: 64.08439860563277USD
- 2026-11-28: 68.59186953649521USD
- 2026-11-29: 49.837753001689904USD
- 2026-11-30: 63.98458605108261USD
- 2026-12-01: 55.84343404798507USD
- 2026-12-02: 57.06950977191925USD
- 2026-12-03: 57.43458938941955USD
- 2026-12-04: 68.66437456140518USD
- 2026-12-05: 102.94030126361847USD
- 2026-12-06: 55.84343404798507USD
- 2026-12-07: 57.349260809898375USD
- 2026-12-08: 55.501349124526975USD
- 2026-12-09: 106.9677489091873USD
- 2026-12-10: 57.43458938941955USD
- 2026-12-11: 64.35595823621749USD
- 2026-12-12: 65.05132527723312USD
Équipements populaires
Wi-fi gratuit
Piscine
Piscine extérieure
Pool (Seasonal Outdoor)
Activités
Piscine
Piscine extérieure
Pool (Seasonal Outdoor)
Connexion Internet
Wi-fi gratuit