Candlewood Suites Hartford Downtown by IHG

Not the best location but the room was clean and spacious and the front desk help was good. We would have liked our room cleaned up and towels, coffee replaced but were told they only do that if you stay a week. Otherwise just fine for two nights

Love my good afternoon thank you for calling the department. My name is Darvin. May I have you claim an ID of Social Security number so I can assist you? All right, all right give me a second let me

Hotel correcto a un precio moderado. Un poco alejado del centro. No tienen desayuno ni tampoco había apenas restaurantes cerca para poder tomar desayuno

For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful, having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again.

The first room I was assigned wasn’t clean, as in it just got overlooked by housekeeping. Nothing offensive or gross. Front desk reassigned me quickly and apologized. Mistakes are unavoidable, we are human; great staff response and great stay otherwise.