Is parking available at the property?

Yes, free parking is available on-site. Accessible parking options are also provided.

Is breakfast offered at the hotel?

Yes, breakfast is available on-site. Guests can enjoy a delightful morning meal to start their day.

Does the hotel allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 15:00 to 18:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services can be arranged prior to arrival. Pricing details can be confirmed with the hotel.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The Maples is situated in Kutchan, close to Niseko Tokyu Grand Hirafu and Niseko Annupuri International Ski Area. Outdoor activities such as skiing and snowmobiling are easily accessible.

What are the policies for guests staying with children?

Children are welcome at the hotel. Children up to the age of 5 years can stay for free if using existing beds in the parent or guardian's room.

Are extra beds or cribs available at the hotel?

Cribs (infant beds) are available for a fee of JPY 9200 per night. Advance request is required for availability.

The Maples Niseko

What guests think

At The Maples Niseko, travelers praise true ski-in/ski-out access and a central Hirafu location, paired with friendly, attentive staff and spacious, apartment-style rooms equipped with kitchens and laundry that suit families and groups.

Guests also like the convenient ski lockers and the tie-in with Rhythm rentals, and some mention helpful transfers to the Hirafu Welcome Center or the train station. On-site amenities are limited, with repeated notes that there is no public bath, and services can feel minimal compared with a full-service hotel. Cleanliness is generally strong, though a few reviews mention housekeeping gaps and, in one case, a strong sulfuric odor. Overall, expect a comfortable, self-contained base with warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct ski-in/ski-out access and a well-organized ski locker room are praised. On-site amenities are limited, with repeated mentions that there is no public bath/onsen.

Related guest reviews

10

Parker

4 Mar 2025

·

Stayed 7 nights

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!

10

Judy

31 Mar 2024

·

Stayed 6 nights

True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.

10

Gail

24 Mar 2025

·

Stayed 4 nights

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.

8

Chia-Chen

31 Dec 2022

·

Stayed 9 nights

Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣

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10

wai ching

26 Jan 2026

·

Stayed 2 nights

Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel

10

Michael

15 Dec 2023

·

Stayed 5 nights

Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis

10

Vivian Yee Nin

2 Jul 2023

·

Stayed 9 nights

Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.

10

Joe

18 Dec 2024

·

Stayed 4 nights

Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,

10

Caroline

27 Dec 2024

·

Stayed 4 nights

What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples

8

Rajinder Singh

7 Apr 2025

·

Stayed 6 nights

Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.

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Cleanliness

Rooms are generally clean and well maintained. A few reviews report issues, including missed housekeeping and, in one case, a strong sulfuric odor.

Related guest reviews

10

Frederick Lai Cheung

9 Jan 2023

·

Stayed 19,366 nights

Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

10

Parker

4 Mar 2025

·

Stayed 7 nights

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!

10

Gail

24 Mar 2025

·

Stayed 4 nights

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.

10

HOI PING

16 Mar 2024

·

Stayed 2 nights

Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko

8

Chia-Chen

31 Dec 2022

·

Stayed 9 nights

Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣

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10

Maria

21 May 2024

·

Stayed 1 night

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.

2

Yilin

5 Apr 2024

·

Stayed 5 nights

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris

8

Bryan

18 Mar 2025

·

Stayed 5 nights

Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times. Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.

10

Vivian Yee Nin

2 Jul 2023

·

Stayed 9 nights

Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.

6

MIZUKI

27 Feb 2023

·

Stayed 3 nights

清潔感があり暖房も暖かく過ごしやすかったです。トイレやシャワーが二つあり便利でした。メイン通りにあるのでご飯屋さんにもスキー場にもアクセスしやすかったです。隣に銭湯もあります。ヴィレッジ側のお部屋に4人で泊まりましたが、ソファが一つしかなくダイニングテーブルとの距離が近くて少し狭く感じました。部屋に洗濯機があったのはとても助かりました。チェックイン時に部屋の掃除は２日に１回との説明でしたが、３泊したのですが、1度も部屋の掃除やベッドメイキングはなくて残念でした。新しいタオルなどはわざわざフロントに電話してもらいました。スタッフも外国の方が多くフレンドリーですが少し大雑把に感じました。

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Rooms

Spacious, apartment-style units with full kitchens and in-room laundry; many find beds comfortable, and some rooms offer nice slope or mountain views. Some units lack bathtubs.

Related guest reviews

10

Frederick Lai Cheung

9 Jan 2023

·

Stayed 19,366 nights

Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

10

Parker

4 Mar 2025

·

Stayed 7 nights

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!

10

Gail

24 Mar 2025

·

Stayed 4 nights

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.

10

HOI PING

16 Mar 2024

·

Stayed 2 nights

Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko

10

Steven

29 Mar 2025

·

Stayed 3 nights

1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.

10

Maria

21 May 2024

·

Stayed 1 night

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.

10

ALAIN

31 May 2024

·

Stayed 5 nights

Large condos. Really relaxing. Ski in ski out

10

Joe

18 Dec 2024

·

Stayed 4 nights

Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,

10

Caroline

27 Dec 2024

·

Stayed 4 nights

What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples

10

あきひこ

3 Jan 2023

·

Stayed 19,359 nights

アップゲレンデが便利。部屋が広かった。バスタブがあれば良かった。

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Service

Staff are consistently friendly and helpful, often assisting with rentals, bookings, and transfers. A few guests noted inconsistent responsiveness.

Related guest reviews

10

Parker

4 Mar 2025

·

Stayed 7 nights

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!

10

Christopher

11 Dec 2024

·

Stayed 5 nights

Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.

10

Judy

31 Mar 2024

·

Stayed 6 nights

True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.

10

wai ching

26 Jan 2026

·

Stayed 2 nights

Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel

10

Joshua

14 Jan 2026

·

Stayed 3 nights

Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.

10

Tan

14 Dec 2024

·

Stayed 3 nights

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.

10

DATO WONG LAI

18 Feb 2023

·

Stayed 5 nights

One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .

2

Yilin

5 Apr 2024

·

Stayed 5 nights

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris

10

Seok Yee

5 Dec 2023

·

Stayed 2 nights

Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!

6

MIZUKI

27 Feb 2023

·

Stayed 3 nights

清潔感があり暖房も暖かく過ごしやすかったです。トイレやシャワーが二つあり便利でした。メイン通りにあるのでご飯屋さんにもスキー場にもアクセスしやすかったです。隣に銭湯もあります。ヴィレッジ側のお部屋に4人で泊まりましたが、ソファが一つしかなくダイニングテーブルとの距離が近くて少し狭く感じました。部屋に洗濯機があったのはとても助かりました。チェックイン時に部屋の掃除は２日に１回との説明でしたが、３泊したのですが、1度も部屋の掃除やベッドメイキングはなくて残念でした。新しいタオルなどはわざわざフロントに電話してもらいました。スタッフも外国の方が多くフレンドリーですが少し大雑把に感じました。

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Location

Prime position in Hirafu with true ski-in/ski-out to the family slope and easy walking to lifts, restaurants, shops, and convenience stores.

Related guest reviews

10

Frederick Lai Cheung

9 Jan 2023

·

Stayed 19,366 nights

Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

10

Pui Shan

20 Mar 2024

·

Stayed 3 nights

Excellent location, truly ski in ski out, fantastic staff.

10

Judy

31 Mar 2024

·

Stayed 6 nights

True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.

10

Mei Chi

23 Dec 2023

·

Stayed 4 nights

Nice location, cozy environment

10

Alfonso

14 Mar 2025

·

Stayed 3 nights

El lugar es espectacular, muy comodo y tiene salida directa a la montaña

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10

Hangkun

31 Mar 2024

·

Stayed 3 nights

Easy access to hirafu ski lift. A lot of shops for eating

10

Joshua

14 Jan 2026

·

Stayed 3 nights

Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.

10

Tan

14 Dec 2024

·

Stayed 3 nights

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.

10

Vivian Yee Nin

2 Jul 2023

·

Stayed 9 nights

Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.

8

Rajinder Singh

7 Apr 2025

·

Stayed 6 nights

Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.

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Dining

Not enough information in reviews.

Related guest reviews

10

Maria

21 May 2024

·

Stayed 1 night

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.

8

byoungho

3 Feb 2024

·

Stayed 7 nights

no breakfast service

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $179	2 $183	3 $181
4 $181	5 $181	6 $180	7 $181	8 $180	9 $181	10 $179
11 $181	12 $181	13 $183	14 $181	15 $183	16 $181	17 $181
18 $190	19 $181	20 $190	21 $181	22 $181	23 $181	24 $181
25 $181	26 $181	27 $187	28 $181	29 $181	30 $181	31 $190

The Maples Niseko

About this property

Location

Room options

3 Bedroom Premier Suite (Dual Key)

2 Bedroom Suite

Deluxe Studio

2 Bedroom Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite

Superior Studio (Level 1)

3 Bedroom Yotei Penthouse Residence

2 Bedroom Yotei Penthouse Suite

Penthouse Studio

4 Bedroom Yotei Penthouse Residence (Dual Key)

2 Bedroom Suite with Tatami Room

3 Bedroom Penthouse Suite

2 Bedroom Premier Suite

Superior Studio

Deluxe Studio (A)

Accessible Room

Guest reviews of The Maples Niseko

What guests think

Property policies

Check-in instructions

FAQs about The Maples Niseko

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $232
27 $193	28 $188	29 $193	30 $180