Is parking available at the resort?

Complimentary parking is available for guests, with both on-site and limited parking options. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A delightful breakfast is available on-site, though specific serving hours and associated costs are not detailed.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:30. Early or late check-in/check-out options may be available upon request.

What accessibility features does the resort offer for guests with disabilities?

The resort features step-free entrances and wheelchair-accessible facilities, including public areas and rooms, ensuring comfort for guests with disabilities.

Where is the resort located in relation to local attractions?

The resort is situated in Johor Bahru, close to KSL Hot Spring Resort, AEON Tebrau City, and KSL City Mall. Popular attractions like LEGOLAND® Malaysia and Singapore Zoo are also nearby.

Does the resort have a swimming pool?

Yes, the resort features an outdoor swimming pool, which is operational seasonally. Guests can enjoy a refreshing plunge during their stay.

Are children allowed to stay at the resort?

Children are welcome at the resort, and kids can stay for free up to a certain minimum age, although specific details are not provided.

KSL Hot Spring Resort in Johor Bahru

Average nightly price at KSL Hot Spring Resort by month, last 12 months (USD)
Month	Average price
January	US$44
April	US$35
May	US$90
June	US$46
July	US$39
September	US$45
November	US$36
December	US$38

What guests think

At KSL Hot Spring Resort, guests often find the rooms clean and comfortable, but feedback is mixed overall due to limited and inconsistent hot-spring operations, uneven service responsiveness, and breakfasts that many describe as below expectations.

The location is quiet and a short drive to the Austin area, but several note it feels isolated and is easiest with a car. A few reviews also mention weak Wi-Fi, aging or faulty room features, limited security, and occasional elevator issues. Overall, expect a simple, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Hot-spring facilities please some guests, but several report short operating hours (late afternoon/evening) and water that is warm rather than hot or has odor. Other facilities feel limited or inconsistent, with a dim, basic gym, occasional elevator issues, and unsecured free parking.

Related guest reviews

6

James Christudas

14 Dec 2024

·

Stayed 2 nights

Well my wife tested the water she said it was cold, so i also didn't try it was around 6 pm. Its hotspring and water not hot??????? Only 1 I was disappointed. The rest of the facilities, staffs & cleanliness were good.

6

Simon

13 Jul 2025

·

Stayed 1 night

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

10

Wei Wah

30 Dec 2023

·

Stayed 1 night

Property is good, free parking but no security

6

MENG PEI

25 Jul 2024

·

Stayed 1 night

The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels

6

Jiat Ming

2 Feb 2025

·

Stayed 1 night

The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv

10

BOBY HEIDINAZ

28 Nov 2025

·

Stayed 1 night

Great spacious room, very good hot springs facilities and good service staff

8

Sze Yee

10 Dec 2023

·

Stayed 1 night

Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place

10

Jeanette

15 Mar 2024

·

Stayed 1 night

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

6

PANG

16 Jun 2024

·

Stayed 2 nights

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

4

TENG TENG

20 Dec 2022

·

Stayed 1 night

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean and well maintained. However, several note lapses such as unclean bathrooms, damp or musty rooms, lingering odors in fridges or linens, and occasional spa cleanliness issues.

Related guest reviews

8

Lena

9 Feb 2025

·

Stayed 1 night

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

6

Mah

13 Nov 2025

·

Stayed 1 night

Room condition acceptable. Washroom not clean.

6

Yolanda

4 Jan 2026

·

Stayed 1 night

Clean room

8

Alvin

6 Jul 2024

·

Stayed 2 nights

Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.

10

SIEW

17 Mar 2023

·

Stayed 1 night

Clean and well maintained hotel. Good for business stay.

4

kun

16 Jun 2024

·

Stayed 1 night

방안이 습하고 냄세가 납니다. 체크인 과정은 불편 합니다. 조식은 최악 입니다.

Translate

6

Jiat Ming

2 Feb 2025

·

Stayed 1 night

The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv

8

Sze Hong

10 Jun 2024

·

Stayed 8 nights

Spa Abit dirty

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4

TENG TENG

20 Dec 2022

·

Stayed 1 night

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

6

Xuanhao

2 Sept 2023

·

Stayed 2 nights

First entered the room and this what I saw: bins in the room were not emptied. The mini fridge was turned off and door was left open with a towel in it. Facility is starting to show its age.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some noted as spacious and featuring king beds and bathtubs. Still, several report maintenance and comfort issues (noisy or faulty air-conditioning, broken in-room amenities or safes, occasional lack of hot water) and weak Wi-Fi.

Related guest reviews

8

Lena

9 Feb 2025

·

Stayed 1 night

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

4

Chun hao

9 Jun 2023

·

Stayed 1 night

剛住下開空調，太吵，後來去找服務員後來說回來修，回來之後進去，一分鐘冷氣就有問題，後來換房間還是很吵，而且在這邊訂的都是給最邊間，晚上被冷氣壓縮機有謢吵醒

Translate

10

CHIHIRO

23 Jul 2025

·

Stayed 1 night

I always enjoy a comfortable stay here. However, the toilet seat doesn't quite fit the ceramic base, which is the only thing that concerns me.

6

Mohd Mahdzan

10 Jul 2023

·

Stayed 1 night

Limited space room, no hot water in bath

6

Meng Chong

2 Jan 2023

·

Stayed 19,358 nights

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

6

Chua Kim

4 Sept 2023

·

Stayed 2 nights

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

10

BOBY HEIDINAZ

28 Nov 2025

·

Stayed 1 night

Great spacious room, very good hot springs facilities and good service staff

8

Sze Yee

10 Dec 2023

·

Stayed 1 night

Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place

4

Steven

8 Jun 2025

·

Stayed 2 nights

Many item are spoilt fridge, safebox, weak wifi.

6

PANG

16 Jun 2024

·

Stayed 2 nights

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: several praise courteous staff and smooth check-in/out, but others cite slow or inflexible front-desk processes, understaffing with unanswered calls, and unresolved maintenance requests.

Related guest reviews

10

Joan Ramirez

24 Mar 2025

·

Stayed 1 night

Seamless check in and out.

6

Simon

13 Jul 2025

·

Stayed 1 night

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

8

Syed Mubarak

20 Jul 2025

·

Stayed 1 night

Stayed here a few times and quality is consistent.

6

Yolanda

23 Dec 2025

·

Stayed 1 night

Room in acceptable condition. Front line staff very couteous

8

Edven

27 Dec 2022

·

Stayed 1 night

Good but still can be improve , reception waited too long for room on the process

6

Chua Kim

4 Sept 2023

·

Stayed 2 nights

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

10

BOBY HEIDINAZ

28 Nov 2025

·

Stayed 1 night

Great spacious room, very good hot springs facilities and good service staff

10

Jeanette

15 Mar 2024

·

Stayed 1 night

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

4

TENG TENG

20 Dec 2022

·

Stayed 1 night

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

2

Edwin Ng Seng

12 Apr 2025

·

Stayed 1 night

This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience. My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us. I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!

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AI-generated summary based on recent guest reviews

Location

The setting is quiet/serene and a short drive to the Austin area or malls, but the hotel is not central and many find it isolated, with food and shopping requiring a car or ride-hailing.

Related guest reviews

8

Hao

25 Mar 2023

·

Stayed 1 night

We chose the hotel by mistake. I thought I booked the one at KSL City Mall but was informed that I booked another KSL hotel. The hotel is not located in the downtown area and is quieter. Since I was driving, it was not too far away to find the hotel. The hotel is located in a residential area. It is not a fancy hotel but it has the basics you need. Don't be fooled by the name, it is not really a resort. You share the facilities with residents in the condos. It is more like a business hotel for a short stay. It is pretty new and has the basic things you need. It is worth the money you pay.

10

Sangeeta

22 Feb 2024

·

Stayed 1 night

Its in a nice serene place.

8

Alvin

6 Jul 2024

·

Stayed 2 nights

Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.

6

Meng Chong

2 Jan 2023

·

Stayed 19,358 nights

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

8

Mun Yin

24 Feb 2025

·

Stayed 2 nights

Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.

6

Chua Kim

4 Sept 2023

·

Stayed 2 nights

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

8

Thoong Ee

28 Dec 2022

·

Stayed 19,354 nights

The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better

8

Peter

21 Oct 2025

·

Stayed 1 night

It’s convenient to travel to Austin area

10

Jeanette

15 Mar 2024

·

Stayed 1 night

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as limited, cold, or below expectations; coffee is weak, and the cafe appears to operate only for breakfast. A few mention noise around the breakfast area, while some found specific items acceptable.

Related guest reviews

8

Lena

9 Feb 2025

·

Stayed 1 night

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

6

Say kian pamela

10 Mar 2024

·

Stayed 2 nights

The breakfast not very nice

6

david

6 Jan 2025

·

Stayed 2 nights

Room phone broken, cafe only open for breakfast (no near by dining available), 1 elevator closed off, 1 didn't work properly. Beds were comfortable, pillows great.

6

Simon

13 Jul 2025

·

Stayed 1 night

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

8

Gerald

10 Dec 2024

·

Stayed 1 night

For a 3* Hotel the room was totally ok, comfortable. Very enjoyed the hot spring pool. But i missed some deck chairs to relax. And as a vegetarian my extra request for an Avocado for the breakfast was refused, this kind of service i cannot expect in a 3* Hotel. So far so good. But the breakfast, stored in chafing dish, was everything cold.

6

Meng Chong

2 Jan 2023

·

Stayed 19,358 nights

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

8

Mun Yin

24 Feb 2025

·

Stayed 2 nights

Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.

6

MENG PEI

25 Jul 2024

·

Stayed 1 night

The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels

4

kun

16 Jun 2024

·

Stayed 1 night

방안이 습하고 냄세가 납니다. 체크인 과정은 불편 합니다. 조식은 최악 입니다.

Translate

6

PANG

16 Jun 2024

·

Stayed 2 nights

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $36	13 $36	14 $36	15 $36	16 $44	17 $48
18 $36	19 $36	20 $36	21 $36	22 $36	23 $44	24 $48
25 $36	26 $36	27 $36	28 $36	29 $36	30 $44	31 $50

Su	Mo	Tu	We	Th	Fr	Sa
1 $36	2 $36	3 $36	4 $36	5 $36	6 $44	7 $56
8 $56	9 $37	10 $36	11 $36	12 $36	13 $44	14 $48
15 $36	16 $36	17 $36	18 $36	19 $36	20 $44	21 $56
22 $40	23 $40	24 $40	25 $40	26 $40	27 $48	28 $56
29 $40	30 $40

KSL Hot Spring Resort

Prices for KSL Hot Spring Resort

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Premier Deluxe King with Bathtub

Standard King Room

Deluxe King Room

Premier Deluxe King

Deluxe Twin Room

Executive Suite

Superior King Room

Deluxe Room

Guest reviews of KSL Hot Spring Resort

What guests think

Property policies

Check-in instructions

Good to know

FAQs about KSL Hot Spring Resort

Prices for upcoming dates