Dorma Plaza Catalunya

Não foi uma boa experiência! A recepcionista Lais foi ótima! Mas… era inverno, e o hotel tinha o ar Controlado centralmente…. Ligaram o aquecedor. Porém, não estava frio e passamos muito calor e não dormimos bem nenhuma Noite! Reclamamos, mas continuaram com o aquecedor ligado! Um horror!!! A limpeza bem ruim! O quarto não era varrido e o banheiro mal limpo!

Posizione top. Troppo caldo nelle camere. Da mancare l’aria

The Hotel offers a convenient location and comfortable accommodations. There is a terrace accessible to all, which was a bonus.

Great location easy to walk everywhere in the Gothic Quarter, easy to checkin and check-out. I would say beware of the AC though. We went when the weather was in the 70s (F) and we opened the windows and got a really pleasant breeze all day. But the AC was not what one gets in the States, it was quite faint even at full power and it is centrally controlled by the front desk staff. So I would hesitate to recommend this location in the hotter summer days. Staff was helpful and kind, and it was nice to get daily room service.

I booked my room through hotels.com and saw good reviews. The location is very central and some staff are polite. However, I was allocated a tiny room on the 7th floor with only a small window facing an interior patio. The room had some vents that were constantly pushing very hot air into the room. The air conditioning was not working because is winter and there was NO AIR coming in from outside, since this was an interior patio - only smell from nearby restaurant kitchens came in, but no air. I explained that the room was very hot, but I was denied 'an upgrade' and was told by the receptionist in the afternoon that I got what I paid for. When I came back in the evening I was sweating and feeling sick, with a headache due to the heat. The lady downstairs explained that this is the system they have, it is either very hot or cold, they cannot regulate it and neither can the guests, because the room was very small and interior, the effect was more intense, turning my room into a sauna/oven with 25 degrees at one point. I went to reception and said I had to sleep in the lobby because I would asphyxiate in that room. She eventually offered me a room on the first floor, with no heating at all, which was actually pleasant in comparison. I eventually got to sleep at 3am. I would avoid this place unless they change the heating system.

Todo en general bien, trato del personal y limpieza, no puedo opinar del buffet del desayuno porque no lo utizamos ni tampoco el bar si lo había porque no lo vi, había una terraza en el último piso pero sin servicio y estaba un poco desmantelado, tampoco me gustó que no hubiera agua de cortesía en la habitacion para beber había que pagarla.

hotel bien situé, récent, mais quartier qui commence à se marginaliser avec tags et SDF++.Garage au sous sol très pratique, meme s'il est un peu cher. Personnel très souriant et agréable meme si le problème du miroir de notre chambre signalé, n'a pas été réparé. Point noir: petit déjeuner un seul employé pour assurer la réception, le debarrassage, et le buffet. Donc attente parfois longue avant d'etre assis. Une seule machine à café pour toute la salle, donc queue désagréable. Oeufs brouillés secs et immangeables car préparé avec de la poudre d'oeuf...et non pas des oeufs frais. Pour 15€ par personne c'est excessif. A fuir!!!

Air conditioning went out on our final day….seemed like it was programmed to shut down…. Could not override from room. Room very uncomfortable and street was much to noisey to open windows.

Cuando reserve el hotel coloque un filtro de fitnes center y breakfast included. Cosa que no paso. No tenia gimnasio y el desayuno tampoco estaba indicado. Cuando hice el check out me cobraron $60 por 4 desayunos. De haberlo sabido no hubiese comido ahi. Por $15 hubiese tenido un mejor desayuno en otro lado.

La temperatura del hotel la tienen controlada y es muy alta aún en invierno, es muy difícil descansar, las habitaciones internas son asfixiantes y aunque nos cambiaron de habitación a una con vista externa, el calor se concentra demasiado.

Não foi uma boa experiência! A recepcionista Lais foi ótima! Mas… era inverno, e o hotel tinha o ar Controlado centralmente…. Ligaram o aquecedor. Porém, não estava frio e passamos muito calor e não dormimos bem nenhuma Noite! Reclamamos, mas continuaram com o aquecedor ligado! Um horror!!! A limpeza bem ruim! O quarto não era varrido e o banheiro mal limpo!

Excellent hotel for accessing central Barcelona and all the sightseeing locations. Friendly and helpful staff. Rooms are a good size and clean.

Bon emplacement mais chambre petite et sale Personnel à l’arrivée pas très accueillants

Clean, comfortable and excellent location.

Nice location and the staff was overall friendly. Rooms had a nice design but that's where it stops already. You should not look to close. Especially bathrooms look run down already in the corner and water stains on the ceiling including fungus. Cleanliness was not the best also (hair on the floor and bed including stains on the bed sheets). Rooms are extremely noisy. You can hear your room neighbours very clearly but the worst is the noise from the street. The windows seem to be of very bad build quality and don't reduce the street noise very much. Funny thing: the hotel was listed als Expedia VIP Access hotel but out of three employees none of them knew about this. So no benefits there of course. Max 3 stars. One of the worst hotels I've stayed the last few months.

Excellent location clean but rooms has real odor like a sewer Report to front desk but no results

Positivt: Läget är super om du vill bo centralt. Fick checka in fast vi kom tidigt. Neutralt: Frukosten helt ok, men sticker inte ut. Personalen varierar, några väldigt trevliga och serviceminded och några riktigt trista. Negativt: badrum som luktar kloak, AC som inte funkar, kylskåp som inte fungerar.

The location of this hotel is great. It is very close to Catalunya Plaza and is convenient to various public transportation and tourist attractions. The property was built around 2017, which is pretty new. Unfortunately, it is not well maintained. The TV remote and the phone did not work. The staff was nice to find me a replacement TV remote. The shower door makes loud squeaking noise. There was obvious mold stains on the shower seals. The sound isolation between the rooms were poor. The water jets of the shower unit need to be adjusted to avoid spraying out of the shower area. In general, this property could be made much better than the current state without spending too much money and could be collecting higher room rates.

Friendly staff, Clean spacious rooms and super central location

Prometieron una botella de vino como gold, no habia.Tenia hongo el baño en las esquinitas. Cerca de Pl. Catslonya para salir con bus al aeropuerto. Bueno de paso una noche.

첫날 들어간 룸 바닥에 못이 튀어나와있어서 변경요청했어요. 위치는 까탈루냐광장에서 이삼분?거리예요. 방음 정말 안돼요..침대 엄청 삐걱거리구요.. 옆방 사람들 잘못 만나면 새벽에 엄청 삐걱삐걱삐걱^^.. 소리도 다 들려요. 리셉션 안친절해요. 자기들끼리 웃고 떠드느라 바쁩니다. 룸교환 요청했었는데 공유 안돼서 여러번 설명했어요. 룸교환하고 슬리퍼 없어서 전화했었는데 한번 씹혀서 재요청 했었어요. 참고로 숙소에 커피포트 없어요. 위치가 좋다는거 빼곤.. 가격도 그렇고 비추천이요

Ideal location right in the center, steps away from airport bus and La Rambla. Front desk woman that checked us in was super nice. Room was very clean, spacious and comfortable. Beautiful view of the city.

Nice location and the staff was overall friendly. Rooms had a nice design but that's where it stops already. You should not look to close. Especially bathrooms look run down already in the corner and water stains on the ceiling including fungus. Cleanliness was not the best also (hair on the floor and bed including stains on the bed sheets). Rooms are extremely noisy. You can hear your room neighbours very clearly but the worst is the noise from the street. The windows seem to be of very bad build quality and don't reduce the street noise very much. Funny thing: the hotel was listed als Expedia VIP Access hotel but out of three employees none of them knew about this. So no benefits there of course. Max 3 stars. One of the worst hotels I've stayed the last few months.

I booked my room through hotels.com and saw good reviews. The location is very central and some staff are polite. However, I was allocated a tiny room on the 7th floor with only a small window facing an interior patio. The room had some vents that were constantly pushing very hot air into the room. The air conditioning was not working because is winter and there was NO AIR coming in from outside, since this was an interior patio - only smell from nearby restaurant kitchens came in, but no air. I explained that the room was very hot, but I was denied 'an upgrade' and was told by the receptionist in the afternoon that I got what I paid for. When I came back in the evening I was sweating and feeling sick, with a headache due to the heat. The lady downstairs explained that this is the system they have, it is either very hot or cold, they cannot regulate it and neither can the guests, because the room was very small and interior, the effect was more intense, turning my room into a sauna/oven with 25 degrees at one point. I went to reception and said I had to sleep in the lobby because I would asphyxiate in that room. She eventually offered me a room on the first floor, with no heating at all, which was actually pleasant in comparison. I eventually got to sleep at 3am. I would avoid this place unless they change the heating system.

Friendly staff, Clean spacious rooms and super central location

Good and convenient location with well equipped room. Comfortable bed and huge bathroom.

This hotel is overrated as 4 stars. The location is great and the rooms are clean. However, there is no coffeemaker in the room. The nightstands are so tiny. The windows are not soundproof. Our room was on the street side and we could hear the street noise all night. They have very bad service. When my husband asked for an extra blanket he was told to pick it up from the front desk. This is unheard of. Do not stay at this hotel. It is overrated and overpriced.

o hotel é bem localizado mas o quarto era muito pequeno e o box vazava agua que inundava todo o quarto. Creio que deveriam investir em uma correção deste defeito

Air conditioning went out on our final day….seemed like it was programmed to shut down…. Could not override from room. Room very uncomfortable and street was much to noisey to open windows.

La temperatura del hotel la tienen controlada y es muy alta aún en invierno, es muy difícil descansar, las habitaciones internas son asfixiantes y aunque nos cambiaron de habitación a una con vista externa, el calor se concentra demasiado.

El personal muy amigable, atento y dispuesto a ayudar y orientar sobre Barcelona.

첫날 들어간 룸 바닥에 못이 튀어나와있어서 변경요청했어요. 위치는 까탈루냐광장에서 이삼분?거리예요. 방음 정말 안돼요..침대 엄청 삐걱거리구요.. 옆방 사람들 잘못 만나면 새벽에 엄청 삐걱삐걱삐걱^^.. 소리도 다 들려요. 리셉션 안친절해요. 자기들끼리 웃고 떠드느라 바쁩니다. 룸교환 요청했었는데 공유 안돼서 여러번 설명했어요. 룸교환하고 슬리퍼 없어서 전화했었는데 한번 씹혀서 재요청 했었어요. 참고로 숙소에 커피포트 없어요. 위치가 좋다는거 빼곤.. 가격도 그렇고 비추천이요

Fantástico personal en recepción amables pendientes y también personal de limpieza

On a mal entamé notre séjour avec un réceptionniste qui nous a indiqué qu il n avait pas de réservation hôtels.Com pour ce soir sachant qu on avait les confirmations, après une dizaine de minutes il a retrouvé les réservations mais il a inversé les noms au niveau du système bref un débutant qui nous a retardé 40 min. La petit dej très normal le service de chambre il faut le demander à chaque fois ce qui est anormal pour une chaîne Eurostars. Pas de bouteilles de vin par chambre malgré nos relances et réclamations pas d avantage silver Emplacement très intéressant service

Friendly staff, Clean spacious rooms and super central location

La recepcion terrible , no dan un trato acogedor, no respetaron las promociones, y los cargos son elevados

This hotel is overrated as 4 stars. The location is great and the rooms are clean. However, there is no coffeemaker in the room. The nightstands are so tiny. The windows are not soundproof. Our room was on the street side and we could hear the street noise all night. They have very bad service. When my husband asked for an extra blanket he was told to pick it up from the front desk. This is unheard of. Do not stay at this hotel. It is overrated and overpriced.

Amazingly helpful staff; we especially appreciated the assistance of one member on our last day as it was raining and she helped with providing umbrellas and moving our luggage.

I booked the hotel in advance, paid a lot for the first two days of my stay (formula 1 & St Joan festivities) but my room had a problem with the A/C, I couldnt sleep during two nights because of that. I asked the hotel to cancel the rest of my reservation to go somewhere else, of course they declined my request. During the two days they told me that the technician was working onsite solving the issue. Of course was not true. They finally gave another room after I asked for it o the third day. I also wrote the hotel a message on the hotel.com app, never got an answer. The funny part they asked me to book a taxi to the airport. I called expedia and of course they didnt do much either. I will put a claim on the Barcelona’s consumer bureau.

The hotel is just steps from Placa de Catalunya, the center of action. Friendly and helpful staff speaking fluent English. Room was comfortable.

Central location

The location was outstanding. In the heart of the city near the hop on off bus stop. Very clean and had comfortable beds. We would stay here again.

Excellent location!! In the middle of every place.

Ideal location right in the center, steps away from airport bus and La Rambla. Front desk woman that checked us in was super nice. Room was very clean, spacious and comfortable. Beautiful view of the city.

Great location easy to walk everywhere in the Gothic Quarter, easy to checkin and check-out. I would say beware of the AC though. We went when the weather was in the 70s (F) and we opened the windows and got a really pleasant breeze all day. But the AC was not what one gets in the States, it was quite faint even at full power and it is centrally controlled by the front desk staff. So I would hesitate to recommend this location in the hotter summer days. Staff was helpful and kind, and it was nice to get daily room service.

숙소 위치는 매우 좋음 바르셀로나 좀 돌아다녔다 하면 한번쯤은 지나갔을 위치

Perfect location.

Great location for a one night stay just round the corner from Placa Catalunya

The hotel is just steps from Placa de Catalunya, the center of action. Friendly and helpful staff speaking fluent English. Room was comfortable.

Good hotel. Perfect position for visit Barcelona.

Bästa läget nära Catalunya . Helt OK frukost. Jätteskön stor säng. Rent, snyggt och otroligt trevlig personal. Kommer att återkomma.

Quiet single room. Excellent breakfast came with the room.

hôtel très bien placé à côté de la place de catalunya et à côté du métro. Chambre lit simple confortable et propre. Petit-déjeuner très bien. Personnel très agréable.

Un bel hôtel superbement bien placé. Moins de 200 mètres de la plaza de catalunya Un petit déjeuner sous forme buffet qui est tout à fait acceptable.

Camera basic dotata di tutti i confort e spaziosa, ottima colazione, posizione eccellente

hotel bien situé, récent, mais quartier qui commence à se marginaliser avec tags et SDF++.Garage au sous sol très pratique, meme s'il est un peu cher. Personnel très souriant et agréable meme si le problème du miroir de notre chambre signalé, n'a pas été réparé. Point noir: petit déjeuner un seul employé pour assurer la réception, le debarrassage, et le buffet. Donc attente parfois longue avant d'etre assis. Une seule machine à café pour toute la salle, donc queue désagréable. Oeufs brouillés secs et immangeables car préparé avec de la poudre d'oeuf...et non pas des oeufs frais. Pour 15€ par personne c'est excessif. A fuir!!!

Frukostbuffe gick inte att äta! Fick pengarna tilbaka för buffen.

This place charged me over $650 for the first night for the very basic room (the room was still available at $220 in Expedia when I checked in) and over $440 on the 2nd night for a very small tiny old bedroom with a smelly bathroom, 2 big columns were blocking in the middle of the bedroom so the room is even smaller for 2 adults. Only because I booked ahead of time I had to pay full for the first night anyway. The place was not worth over $200 even considering its location is near the La Rambla. There was no voluntary VIP access so I requested the promised wine on the next day and room upgrade which was slightly bigger than basic room. Their breakfast needs improvement. Not many options compared to where I stayed in the other hotels for the same trip.

Great location, the staff was great. The breakfast could be better.

Cuando reserve el hotel coloque un filtro de fitnes center y breakfast included. Cosa que no paso. No tenia gimnasio y el desayuno tampoco estaba indicado. Cuando hice el check out me cobraron $60 por 4 desayunos. De haberlo sabido no hubiese comido ahi. Por $15 hubiese tenido un mejor desayuno en otro lado.