Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7 AM to 10 AM.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, and guests should contact the property directly to arrange for bringing pets. There may be other pet restrictions.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is available for a surcharge of USD 15 per person (one way), and it operates 24 hours.

What accessibility features are available at the hotel?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Tumbaco, approximately 2.3 km from Scala Shopping Mall and 2.9 km from Cumbaya Park. It is about 18.1 km from Quicentro Sur Mall and 2.6 km from the University of San Francisco Quito Campus.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of USD 30.00 per night. The availability of extra beds is not specified, and advance request or confirmation may be required.

Ilalo Garden Hotel & Restaurant

What guests think

The reviews for Ilalo Garden Hotel & Restaurant describe a clean, modern property with friendly, helpful staff, comfortable large rooms, and an on site restaurant that many enjoyed for convenient meals during short stays.

The quiet Tumbaco setting is convenient for airport access and Cumbaya, but it is far from central Quito. Several reviews report weak or missing air conditioning and occasional early morning noise from birds or other guests. Expect a practical, no fuss stopover rather than a city sightseeing base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

An on site restaurant is available and noted positively. Otherwise, few facilities are mentioned in the reviews.

Related guest reviews

10

Teri

4 Mar 2025

·

Stayed 1 night

Booked hotel to rest after returning from Galapagos. Before leaving for 3AM flight. $15.00 taxi ride from airport easy check-in. We had early dinner in on site restaurant Sea Bass with rice and salad excellent option. Had front desk arrange for taxi back to airport and went to room for quite nap. When taxi arrived it was raining so they had it pull into parking garage and. loaded our luggage so we could remain dry. Only regret is we didn't stay longer

10

Volkhart

31 Oct 2025

·

Stayed 3 nights

Excellent, very courteous and helpful staff. The rooms were kept spotless. I would have a few suggestions concerning improvement of the bathrooms, however. The toilet flushing knob should not be located under a stone shelf. There should be a window to the outside, not to the room itself. It would also help if the restaurant tab could be part of the checkout.

8

LUIGI

9 May 2022

·

Stayed 2 nights

Convenient location in Tumbaco if you need to stay in the area away from Quito. Near Cumbaya. Charges incurred at the restaurant can not be added to the hotel bill, therefore upon check out you pay the hotel at the front desk and you have to the restaurant to settle your charges there. The latter is odd.

8

Marcelle

3 Feb 2025

·

Stayed 3 nights

Midsize hotel with a quiet location. Room was very big with a good size bathroom. I was missing aircondition in the room, eventhough it was not summer when I visited I found the room very warm and had issues sleeping. There is a fan above the bed but not very helpfull. I ended up opening the window. Ok breakfast offer. Had 1 dinner there and the choice of meals was good.

10

Milton

13 Oct 2022

·

Stayed 1 night

I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.

10

Daniel

4 Jan 2022

·

Stayed 3 nights

This hotel is just beautiful... new, modern and very comfortable rooms. The staff goes beyond the usual service to give impeccable service. Hotel has a restaurant and the food is outstanding. IF you are wanting to be close to downtown Quito, note that this hotel is a 45 min cab ride. If you need to be in the Tumbaco area, I cańt imagine a nicer place to stay. If you are wanting to do the touristy things in Qutio, it´s pretty far out from the city center which is truly a shame because we LOVE it.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise very clean rooms and tidy spaces. Housekeeping appears reliable.

Related guest reviews

8

James

27 Oct 2025

·

Stayed 1 night

No one came to pick me up at the airport! After calling the hotel asking why my requested pickup was not there to pick me up! They advised me to take a taxi to there hotel! The hotel is new and very clean and modern! The staff are very friendly and helpful!

10

Joel

27 Apr 2022

·

Stayed 1 night

Nice, clean, comfortable place.

10

Andres

16 Jan 2023

·

Stayed 19,372 nights

Me aloje acá para una boda cercana. Todos muy amables, limpio, y conveniente

Translate

10

Juan

22 Jun 2025

·

Stayed 2 nights

Very clean friendly staff

10

Addam

15 Feb 2022

·

Stayed 2 nights

We chose not to stay in Quito city as we needed to be back and forth to the airport. So this hotel offered a good midway point, and we were really glad we chose it. As well as a much shorter ride to and from the airport, the hotel is smart, tidy and comfortable, and has possibly some of the most helpful staff I've ever encountered. We had an issue with one flight, and they did everything they could to help, including lending us a phone for several hours while we were on hold. Martin and Michelle were particularly excellent on reception. And Mohammed in the restaurant was very friendly and helpful. We needed to stay an extra night at the end of our trip, and it was a very easy decision to come back here. Highly recommended.

10

David

19 Sept 2023

·

Stayed 1 night

Nice quiet hotel.. Rooms clean and large. Pleasant staff .

10

Volkhart

31 Oct 2025

·

Stayed 3 nights

Excellent, very courteous and helpful staff. The rooms were kept spotless. I would have a few suggestions concerning improvement of the bathrooms, however. The toilet flushing knob should not be located under a stone shelf. There should be a window to the outside, not to the room itself. It would also help if the restaurant tab could be part of the checkout.

10

Viviana

3 May 2022

·

Stayed 1 night

Me encanto las instalaciones , la seguridad , la limpieza , la decoración No me agrado el desayuno .. súper básico para la calidad de hotel Saludos

Translate

10

Lisa

19 Feb 2022

·

Stayed 1 night

This is a lovely, clean hotel, close to the airport. I arrived around 2:00am, the staff was kind and helpful as I am headed back to the airport in a few hours. The bed was amazingly comfortable abd the shower exquisite. I will be returning to this location.

10

Milton

13 Oct 2022

·

Stayed 1 night

I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable. Several guests report weak or missing air conditioning and occasional noise from birds or other guests affecting sleep.

Related guest reviews

8

James

27 Oct 2025

·

Stayed 1 night

No one came to pick me up at the airport! After calling the hotel asking why my requested pickup was not there to pick me up! They advised me to take a taxi to there hotel! The hotel is new and very clean and modern! The staff are very friendly and helpful!

6

Maria

22 Jan 2026

·

Stayed 1 night

The room is very Nice but not the Air Conditioning. It is a very small machine for the room. We had to sleep with the windows open, it has better outside than the Air Conditioning, but ut started to rain. The water got in, and the mouse was very disturbing. At 5 AM the burda started to sing. It was beautiful, but I wabtes to sleep. It was a very hard night

10

Joel

27 Apr 2022

·

Stayed 1 night

Nice, clean, comfortable place.

10

Gagay

5 May 2024

·

Stayed 2 nights

Everything else is awesome but our room didn't have AC.

10

David

19 Sept 2023

·

Stayed 1 night

Nice quiet hotel.. Rooms clean and large. Pleasant staff .

10

Alejandra

20 Jul 2022

·

Stayed 1 night

En la madrugada llegaron unos huéspedes bulliciosos

Translate

10

Lisa

19 Feb 2022

·

Stayed 1 night

This is a lovely, clean hotel, close to the airport. I arrived around 2:00am, the staff was kind and helpful as I am headed back to the airport in a few hours. The bed was amazingly comfortable abd the shower exquisite. I will be returning to this location.

8

Marcelle

3 Feb 2025

·

Stayed 3 nights

Midsize hotel with a quiet location. Room was very big with a good size bathroom. I was missing aircondition in the room, eventhough it was not summer when I visited I found the room very warm and had issues sleeping. There is a fan above the bed but not very helpfull. I ended up opening the window. Ok breakfast offer. Had 1 dinner there and the choice of meals was good.

10

Daniel

4 Jan 2022

·

Stayed 3 nights

This hotel is just beautiful... new, modern and very comfortable rooms. The staff goes beyond the usual service to give impeccable service. Hotel has a restaurant and the food is outstanding. IF you are wanting to be close to downtown Quito, note that this hotel is a 45 min cab ride. If you need to be in the Tumbaco area, I cańt imagine a nicer place to stay. If you are wanting to do the touristy things in Qutio, it´s pretty far out from the city center which is truly a shame because we LOVE it.

10

Marco

2 Sept 2024

·

Stayed 1 night

Pessoal excelente, atendimento personalizado. Quarto que me foi dado excelente, com uma linda vista para a montanha.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and helpful, assisting with taxis and early check in. A few hiccups include a missed airport pickup and limited help with an in room internet problem.

Related guest reviews

8

James

27 Oct 2025

·

Stayed 1 night

No one came to pick me up at the airport! After calling the hotel asking why my requested pickup was not there to pick me up! They advised me to take a taxi to there hotel! The hotel is new and very clean and modern! The staff are very friendly and helpful!

10

Teri

4 Mar 2025

·

Stayed 1 night

Booked hotel to rest after returning from Galapagos. Before leaving for 3AM flight. $15.00 taxi ride from airport easy check-in. We had early dinner in on site restaurant Sea Bass with rice and salad excellent option. Had front desk arrange for taxi back to airport and went to room for quite nap. When taxi arrived it was raining so they had it pull into parking garage and. loaded our luggage so we could remain dry. Only regret is we didn't stay longer

10

Juan

22 Jun 2025

·

Stayed 2 nights

Very clean friendly staff

10

Addam

15 Feb 2022

·

Stayed 2 nights

We chose not to stay in Quito city as we needed to be back and forth to the airport. So this hotel offered a good midway point, and we were really glad we chose it. As well as a much shorter ride to and from the airport, the hotel is smart, tidy and comfortable, and has possibly some of the most helpful staff I've ever encountered. We had an issue with one flight, and they did everything they could to help, including lending us a phone for several hours while we were on hold. Martin and Michelle were particularly excellent on reception. And Mohammed in the restaurant was very friendly and helpful. We needed to stay an extra night at the end of our trip, and it was a very easy decision to come back here. Highly recommended.

10

David

19 Sept 2023

·

Stayed 1 night

Nice quiet hotel.. Rooms clean and large. Pleasant staff .

10

Volkhart

31 Oct 2025

·

Stayed 3 nights

Excellent, very courteous and helpful staff. The rooms were kept spotless. I would have a few suggestions concerning improvement of the bathrooms, however. The toilet flushing knob should not be located under a stone shelf. There should be a window to the outside, not to the room itself. It would also help if the restaurant tab could be part of the checkout.

10

Andre

10 Dec 2023

·

Stayed 2 nights

Otimo hotel com otimas instalacoes. A unica coisa que tenho a reclamar foi da internet. Fiquei sem internet no quarto durante toda estadia, somente acessando a internet na recepcao. Reclamei no hotel mas o funcionario nao ajudou em nada.

Translate

10

Daniel

4 Jan 2022

·

Stayed 3 nights

This hotel is just beautiful... new, modern and very comfortable rooms. The staff goes beyond the usual service to give impeccable service. Hotel has a restaurant and the food is outstanding. IF you are wanting to be close to downtown Quito, note that this hotel is a 45 min cab ride. If you need to be in the Tumbaco area, I cańt imagine a nicer place to stay. If you are wanting to do the touristy things in Qutio, it´s pretty far out from the city center which is truly a shame because we LOVE it.

10

Luis

3 Mar 2022

·

Stayed 1 night

Todo el personal muy amable y atento, a pesar de llegar antes a la hora del Check in, nos permitieron ingresar a la habitación✅ Camas súper cómodas, todo excelente sin duda volvere

Translate

10

Michael

8 Aug 2025

·

Stayed 8 nights

Property is very nice, make sure you can speak Spanish though as one 2 staff speak English

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet Tumbaco location convenient for airport access and near Cumbaya, though it is far from central Quito. Some mention around a 30 minute ride to the airport.

Related guest reviews

10

Teri

4 Mar 2025

·

Stayed 1 night

Booked hotel to rest after returning from Galapagos. Before leaving for 3AM flight. $15.00 taxi ride from airport easy check-in. We had early dinner in on site restaurant Sea Bass with rice and salad excellent option. Had front desk arrange for taxi back to airport and went to room for quite nap. When taxi arrived it was raining so they had it pull into parking garage and. loaded our luggage so we could remain dry. Only regret is we didn't stay longer

10

Andres

16 Jan 2023

·

Stayed 19,372 nights

Me aloje acá para una boda cercana. Todos muy amables, limpio, y conveniente

Translate

10

javier

16 Feb 2024

·

Stayed 1 night

nice place, near airport !!

10

David

19 Sept 2023

·

Stayed 1 night

Nice quiet hotel.. Rooms clean and large. Pleasant staff .

8

LUIGI

9 May 2022

·

Stayed 2 nights

Convenient location in Tumbaco if you need to stay in the area away from Quito. Near Cumbaya. Charges incurred at the restaurant can not be added to the hotel bill, therefore upon check out you pay the hotel at the front desk and you have to the restaurant to settle your charges there. The latter is odd.

10

Lisa

19 Feb 2022

·

Stayed 1 night

This is a lovely, clean hotel, close to the airport. I arrived around 2:00am, the staff was kind and helpful as I am headed back to the airport in a few hours. The bed was amazingly comfortable abd the shower exquisite. I will be returning to this location.

8

Marcelle

3 Feb 2025

·

Stayed 3 nights

Midsize hotel with a quiet location. Room was very big with a good size bathroom. I was missing aircondition in the room, eventhough it was not summer when I visited I found the room very warm and had issues sleeping. There is a fan above the bed but not very helpfull. I ended up opening the window. Ok breakfast offer. Had 1 dinner there and the choice of meals was good.

10

Milton

13 Oct 2022

·

Stayed 1 night

I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.

10

Daniel

4 Jan 2022

·

Stayed 3 nights

This hotel is just beautiful... new, modern and very comfortable rooms. The staff goes beyond the usual service to give impeccable service. Hotel has a restaurant and the food is outstanding. IF you are wanting to be close to downtown Quito, note that this hotel is a 45 min cab ride. If you need to be in the Tumbaco area, I cańt imagine a nicer place to stay. If you are wanting to do the touristy things in Qutio, it´s pretty far out from the city center which is truly a shame because we LOVE it.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on site restaurant earns praise for dinner and relaxed porch breakfasts, though breakfast quality ranges from basic to ideal. Restaurant charges cannot be added to the room and must be paid separately.

Related guest reviews

10

Teri

4 Mar 2025

·

Stayed 1 night

Booked hotel to rest after returning from Galapagos. Before leaving for 3AM flight. $15.00 taxi ride from airport easy check-in. We had early dinner in on site restaurant Sea Bass with rice and salad excellent option. Had front desk arrange for taxi back to airport and went to room for quite nap. When taxi arrived it was raining so they had it pull into parking garage and. loaded our luggage so we could remain dry. Only regret is we didn't stay longer

10

Volkhart

31 Oct 2025

·

Stayed 3 nights

Excellent, very courteous and helpful staff. The rooms were kept spotless. I would have a few suggestions concerning improvement of the bathrooms, however. The toilet flushing knob should not be located under a stone shelf. There should be a window to the outside, not to the room itself. It would also help if the restaurant tab could be part of the checkout.

10

Viviana

3 May 2022

·

Stayed 1 night

Me encanto las instalaciones , la seguridad , la limpieza , la decoración No me agrado el desayuno .. súper básico para la calidad de hotel Saludos

Translate

8

LUIGI

9 May 2022

·

Stayed 2 nights

Convenient location in Tumbaco if you need to stay in the area away from Quito. Near Cumbaya. Charges incurred at the restaurant can not be added to the hotel bill, therefore upon check out you pay the hotel at the front desk and you have to the restaurant to settle your charges there. The latter is odd.

8

Marcelle

3 Feb 2025

·

Stayed 3 nights

Midsize hotel with a quiet location. Room was very big with a good size bathroom. I was missing aircondition in the room, eventhough it was not summer when I visited I found the room very warm and had issues sleeping. There is a fan above the bed but not very helpfull. I ended up opening the window. Ok breakfast offer. Had 1 dinner there and the choice of meals was good.

10

Milton

13 Oct 2022

·

Stayed 1 night

I somehow thought this would be closer to the airport, but it was about a 30 minute drive. Nevertheless, Llalo was very clean, safe, professionally operated and the breakfast on the porch was ideal. The rates were appropriate for the lodging. I highly recommend it.

10

Daniel

4 Jan 2022

·

Stayed 3 nights

This hotel is just beautiful... new, modern and very comfortable rooms. The staff goes beyond the usual service to give impeccable service. Hotel has a restaurant and the food is outstanding. IF you are wanting to be close to downtown Quito, note that this hotel is a 45 min cab ride. If you need to be in the Tumbaco area, I cańt imagine a nicer place to stay. If you are wanting to do the touristy things in Qutio, it´s pretty far out from the city center which is truly a shame because we LOVE it.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $132	14 $97
15 $97	16 $97	17 $97	18 $97	19 $97	20 $141	21
22 $96	23 $97	24 $97	25 $97	26 $97	27 $97	28 $97
29 $96	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $97	3 $97	4 $132	5 $97
6 $97	7 $97	8 $97	9 $97	10 $97	11 $97	12 $97
13 $97	14 $96	15 $97	16 $99	17 $132	18 $132	19 $97
20 $99	21 $132	22 $97	23 $97	24 $97	25 $97	26 $97
27 $97	28	29 $99	30 $97	31 $99

Ilalo Garden Hotel & Restaurant

About this property

Location

Room options

Deluxe Double Room, 2 Queen Beds

Deluxe Room, 1 Bedroom

Deluxe Suite, 2 Queen Beds, Jetted Tub

Deluxe Quadruple Room

Deluxe Suite, 1 King Bed, Jetted Tub

Guest reviews of Ilalo Garden Hotel & Restaurant

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ilalo Garden Hotel & Restaurant

Prices for upcoming dates