Lagùn Hotel

Amazing staff, great room, really spacious and clean. Amenities are great and the breakfast was one of the best ive had all around the world. Highly recommend the hotel. Pool on top floor has an amazing view also.

Très bon hôtel, bien situé, petite piscine à débordement en rooftop, personnel accueillant et souriant, les chambres sont petites mais sympas. Petit déjeuner buffet convenable.

Lagun hotel has violated environmental law by discharging its waste water which has caused the city to post a notice at their entry way (see picture.) Additionally, the hotel has also allegedly repetitively violated local privacy laws by publishing the full name of every single guest (including minors) in huge writing on a screen in the lobby. When asked to have our names removed we were laughed at. As a mom traveling with a nine year old I prefer not to have our names known to every single person that enters the hotel! They forgot to replace our towels THREE TIMES and when we called or saw an employee to ask we were told to wait 40-45 minutes. This was always when we returned to the room from a tour where we were swimming and being in the sun all day we just want to take a shower instead of hanging out in the room with sand still on us while waiting for towels. The coffee was basically like water (there is an excellent coffee shop about a 4 minutes walk away) and breakfast overall was not the best. The music at the pool is too loud to actually enjoy it. Everyone at the pool asked for the music to be lowered but the employee ignored every single guest. The room smelled moldy and I suspect that the wallpaper is there to hide whatever is behind. The common area (lobby, elevator, hallway, pool) were not the cleanest. We left our room after they mopped the hallway and it smelled really bad like they reuse the water over and over again.

We had a great time at the Lagun. The staff was great and we especially liked our bartender Abby who we spent happy hour with every night! We loved her personality.

Great Hotel. Close enough to the waterfront area to walk or take a quick trike ride. Great pool (a touch cold)

Nice staff, good hotel, fair price and lived the pool and bar location. Needed a little more parking or options to park and be picked up

Great views from the pool. Wonderful and friendly staff. The property presents beautifully but our rooms furniture was a little aged. Beds were comfy, A/C worked. There was a type of very small fridge style thing but it was barely keeping anything cold. Shower and toilet are separate which makes the shower a little smaller. The breakfast had a nice variety.

MUSIC PLAYED TOO LOUD.

2nd time I stayed here and both for the infinity pool and views. Excellent service by staff as always. Always clean and love the breakfast buffet.

3 jours exceptionnels Propreté emplacement et gentillesse du personnel La piscine sous une montagne impressionnante et par contre la vue sur la mer est caché par la ville est en ébullition juste en dessous

We had trouble since we checked in at the Hotel. Room was dirty and stinky, we requested to change duvet, towels and pillowcases. Very disappointing. Also tv wasn’t working at all, they couldn’t fix it during our stay. Bathroom uncomfortable and shady. The only good thing was the pool at the top floor with a nice view.

Great stay, friendly staff, breakfast buffet was good, a bit predictable having the same thing basically every morning. The only complaint would be the shower was a bit moldy and there was nowhere to hang your towels. Also the shower is basically visible to entire room if and no separate place to change, so if you are sharing a room with someone you don’t want to be unclothed in front of it makes it inconvenient. Otherwise a great place.

Unfortunately, our experience at this hotel was not enjoyable despite the staff's efforts to find solutions for us. Upon arrival, we were assigned room 507, which had water damage and excessive humidity (making it difficult to breathe). Regrettably, we had no choice but to stay in this room as the hotel was fully booked. The next day, we moved to room 211, which was also humid and had a water issue (yellow water with a terrible odor). My daughter suffered skin burns after taking a shower. This problem was resolved after two and a half days (we were unable to shower and had to use the pool shower). Additionally, they refused financial compensation, claiming they changed our room on the first night. We were very disappointed with the slow response, the incompetence of the maintenance technician, and the lack of communication with management. Hotels.com attempted to help, but unfortunately, we faced obstacles. The hotel has humidity problems, and our view is of a shanty town (on the back side). Furthermore, the room is tiny and not suitable for four people; it has two single beds instead of two double beds. The toilet is small and lacks towels, as does the shower. They provided a dehumidifier to reduce humidity, but unfortunately, it was quite noisy, so we had to turn it off. The breakfast was mediocre, with limited food options available.

We stayed in family 2 nights and everything was perfect: cleaning room, good and kind staff, and the prices in tbe restaurant not too expensive. The breakfast is good.

Excelente, el personal muy atento pero entiendo que deberían mejorar un poco la limpieza de las habitaciones específicamente en el area de la ducha!

Clean and comfortable

Lagun hotel has violated environmental law by discharging its waste water which has caused the city to post a notice at their entry way (see picture.) Additionally, the hotel has also allegedly repetitively violated local privacy laws by publishing the full name of every single guest (including minors) in huge writing on a screen in the lobby. When asked to have our names removed we were laughed at. As a mom traveling with a nine year old I prefer not to have our names known to every single person that enters the hotel! They forgot to replace our towels THREE TIMES and when we called or saw an employee to ask we were told to wait 40-45 minutes. This was always when we returned to the room from a tour where we were swimming and being in the sun all day we just want to take a shower instead of hanging out in the room with sand still on us while waiting for towels. The coffee was basically like water (there is an excellent coffee shop about a 4 minutes walk away) and breakfast overall was not the best. The music at the pool is too loud to actually enjoy it. Everyone at the pool asked for the music to be lowered but the employee ignored every single guest. The room smelled moldy and I suspect that the wallpaper is there to hide whatever is behind. The common area (lobby, elevator, hallway, pool) were not the cleanest. We left our room after they mopped the hallway and it smelled really bad like they reuse the water over and over again.

Carina ma da modernizzare, migliorare pulizia delle camere. Staff gentilissimo

Hôtel is much better in pictures than in reallity, lobby , breakfast and pool are perfect, 5 minutes walk to to town. Now the room are dated, and the damp smell is awfull. We had few rooms on different floors and all had the same issue. . Been traveling to Asia for a long time and this is the first time it happen. I would understood that issue in a cheaper hotel but from the rates they are charging it’s unacceptable. When back in el nido will book somewhere else

During our 4 nights stay, the room hasn't been cleaned. We had to ask on our last day to change bedsheets and towels. Very bad smell all over the property. Mould smell in the room. Staff not really welcoming, the only two nice and friendly persons were the receptionists. Nice location but it needs improvements regarding cleanliness, from the windows, the lift, the doors, to all communal areas.

Litet rum och ingen balkong. Fräsch och rent men som sagt i minsta laget för en familj med två barn och två vuxna (trots breda bra sängar).

Internet was good, saff very friendly. Only thing was the shower and toilet was not very private. It faced the beds and had frosted glass. But still felt uncomfortable. Other than that all good.

Great stay, friendly staff, breakfast buffet was good, a bit predictable having the same thing basically every morning. The only complaint would be the shower was a bit moldy and there was nowhere to hang your towels. Also the shower is basically visible to entire room if and no separate place to change, so if you are sharing a room with someone you don’t want to be unclothed in front of it makes it inconvenient. Otherwise a great place.

In terms of the staff, they are excellent, respectful, knowledgeable and helpful. Each of them should be commended for their hard work and commitment to excellence. The facility itself is just okay. The TV in the hotel room does not work (no connection to certain channels). The view to the rear of the hotel is unsightly with what appears to be squatters. Not sure what the hotel can or should do about it. Although the room is clean in general, I find it uncomfortable.

The property is very nice, and the staff are friendly and responsive—they were able to address all my requests promptly. The rooms and restrooms are decent and well-maintained. The only minor drawback was the internet connectivity. Guests are required to request a voucher for access, which can be a bit of a hassle. Additionally, the internet vouchers are limited, so it’s not truly free Wi-Fi for everyone. The TV service also relies on the internet, so it often doesn’t work unless you have an active voucher. Despite these inconveniences, I’m giving the hotel 4 stars mainly because of the excellent customer service

I really wish this place was kept better. The staff are all so friendly and welcoming. The restaurant and bar are great as well as their free breakfast buffet. The beds here are quite firm, pillows are great. The toilet in our room would not even flush urine so we had to use the lobby restroom for more. The air conditioner flroze up after about 4 hours use each night.

Hotel is in a great location, very short walk or tuk tuk ride to the beach, restaurants and shopping in El Nido. AC works and hotel is mostly cool. Pool is great and has a beautiful view of El Nido and the ocean. Rooms were tiny, I felt catfished by the photos. Bathroom and shower have frosted glass doors and not super private. The rooms also had sugar ants in the bathroom and on the tables. The window overlooked someone’s house and the roosters started crowing at 5:30am (around sunrise). The hotel was similarly priced to others in the area and we will find a different hotel to stay at next time. All that said, we travel to El Nido often and typically find the accommodations to be rustic. Food was ok. Staff was super friendly and helpful. They also have towels for the pool and beach.

Staff was very friendly and accommodating. Little problem with the AC.

This hotel was the perfect stay for my friend and I, we had just finished the boat expedition from Coron to El Nido & we were looking for a nice place to relax. We were greeted by the most friendly staff who checked us in quickly. Nice shower and bathroom however, the toilet wasn’t filling properly after we flushed so I often found myself having to fill it with the hose. Very comfortable beds. Spotty wifi at times, our first day the wifi wasn’t working well in our room or lobby but after midnight it began to work much better & didn’t really have much of a problem with the wifi for the rest of our stay. The hotel is in a great location, situated along the main road so we were walking distance from all the shops and restaurants

For the nightly rate paid, would expect a free capuccino like I got in Manila. Pool is good, bed not as comfy and constant motorcycle noise so helps to being earplugs. BBQ was abut of a rip off where askinf us to pre purchas a ticket for very minimal value of picking off pretty uch the restaurant menu and paying the difference. Plumbing also smelt bad in last two days.

Great location, very close to the town, you can walk and explore the town by foot but we took the tricycle to explore the beaches. I love the design of the place, had used the rooftop pool at night which is great to get cool. The free breakfast also fantastic which caters to both local and tourist palate. The best thing in this hotel, is the STAFF. Very friendly, welcoming and helpful. They arranged all our bookings from airport pickup to our island hopping tour, transportation to different beaches and even our booking to Jomalia Ferry for our trip to Coron. We were also greeted with welcome drinks and shell necklace. Great souvenirs. The hotel might not be a 5 star accommodation but the staff makes it like 5 star. And before I forget, the view across the hotel is a beautiful rock formation, reminds me of Yosemite. I would definitely recommend this boutique hotel. Thank you for your hospitality.

The staff in the restaurant, front desk and bar and everyone try their best to make your stay feel comfortable. The location it's 10 min walk from El Nido center where the action is happening. Hotel is good the ac and wifi needs improvement. The breakfast was delicious, included with your stay and you have selection of food. I recommend to take at least El Nido C tour.

Hotel looks good but is basic. View is into someone’s backyard with roosters. Rooms are clean and well presented yet small. Service is very slow. Lacking initiative. Breakfast took over 30mins …when only 6 people there

We stayed in family 2 nights and everything was perfect: cleaning room, good and kind staff, and the prices in tbe restaurant not too expensive. The breakfast is good.

Great staff, wonderful service, and very clean. Abby, the bartender by the pool was a wonderful person. Close walking location to the bar strip. AA

Ótimo custo benefício! Staff simpático, bem localizado, quarto espaçoso e confortável. Nosso voo sairia bem cedo (antes do café da manhã iniciar) e a equipe preparou um café para nós para não sairmos com fome.. essa atenção faz total diferença! O único ponto um pouquinho negativo seria o quarto que tem um leve cheiro de mofo, mas nada que incomode muito. Boa estadia! Recomendo

We stayed at Lagun Jan8-11,2025. Very convenient location and walkable to downtown and short tricycle ride to Pop District. Good breakfast buffet and service was excellent. Very comfortable bed, room, AC and good water temp, pressure.

We had a great time at the Lagun. The staff was great and we especially liked our bartender Abby who we spent happy hour with every night! We loved her personality.

Excellent all around! Breakfast was delish. Was able to use the shower even after we checked out and after our tour! Staff are the best.

The front desk/concierge is excellent with arranging tours and shuttle service. They try their best to accommodate any request and finds solution for whatever problem you may have. They aim to please and a source for tips and local information. Everything is walkable from this location. I can find cheaper alternatives but you get what you pay for. No disappointment here so why risk your vacation.

The property is stunning and the staff is very friendly. If I ever come back to El Nido, this is definitely the place to stay. The A/C worked well which isn’t always the case with many hotels around Palawan. 10/10 experience and I highly recommend for a group of 4 to comfortably stay in El Nido. It’s walkable distance from many restaurants and the main port is only a 10 min walk. Thank you guys for a great stay!

The staff in the restaurant, front desk and bar and everyone try their best to make your stay feel comfortable. The location it's 10 min walk from El Nido center where the action is happening. Hotel is good the ac and wifi needs improvement. The breakfast was delicious, included with your stay and you have selection of food. I recommend to take at least El Nido C tour.

The hotel location is beautiful even if not by the sea. The only caution is that there are no dining options at a walkable distance so make sure to check the closing hours for dinner

Great staff and great location

Ein gutes, sauberes und modernes Hotel mit freundlichem und sympathischem Personal. 10 Minuten zu Fuß zum Hafen und zur Hauptpromenade der Stadt.

The location is perfect, the staff are super friendly, and the food is delicious!

Great Hotel. Close enough to the waterfront area to walk or take a quick trike ride. Great pool (a touch cold)

The room space was a bit tight, but I will say the staff are all very kind! The cleaning service is awesome - they place everything back to where it was and evident they clean. I will say though that this property is equivalent to a traditional western style hotel without any additional “bells”. I would not say this is luxury. Just comfortable. The main reason though to pick this is the location and walkability. Quick walk to the canopy walk, meeting destination for boat tours, restaurants, grocery store, and a quick tricycle to maremegmeg beach! Location for us was spot on and Made everything easier when traveling with a large group (we were 6-no kids). Food breakfast was subpar. Although there was food warmers the food was cold. We also booked 1 full private beach day(Nacpan/lio/maremegmeg) and a private round trip transfer to Puerto Princesa. No complaints — were both smooth!

This hotel was the perfect stay for my friend and I, we had just finished the boat expedition from Coron to El Nido & we were looking for a nice place to relax. We were greeted by the most friendly staff who checked us in quickly. Nice shower and bathroom however, the toilet wasn’t filling properly after we flushed so I often found myself having to fill it with the hose. Very comfortable beds. Spotty wifi at times, our first day the wifi wasn’t working well in our room or lobby but after midnight it began to work much better & didn’t really have much of a problem with the wifi for the rest of our stay. The hotel is in a great location, situated along the main road so we were walking distance from all the shops and restaurants

Great location. Able to walk to town proper and other spots. Good amenities. Helpful staff.

Amazing staff, great room, really spacious and clean. Amenities are great and the breakfast was one of the best ive had all around the world. Highly recommend the hotel. Pool on top floor has an amazing view also.

Good hotel, service and location convenient for tour pick up/drop off. We didn't like the restaurant.

Staff are very friendly and hospitable. Accomodated our request promptly. Breakfast buffet offers wide variety of options. Highly reccomended!

Great stay, friendly staff, breakfast buffet was good, a bit predictable having the same thing basically every morning. The only complaint would be the shower was a bit moldy and there was nowhere to hang your towels. Also the shower is basically visible to entire room if and no separate place to change, so if you are sharing a room with someone you don’t want to be unclothed in front of it makes it inconvenient. Otherwise a great place.

Air conditioner doesn't work well. Too hot. Food is very limited. Staff is great, however.

The free breakfast buffet was amazing every day we stayed here. All the staff were very friendly and accommodating! Definitely one of the nicest hotels you could stay at in El Nido!

We stayed at Lagun Jan8-11,2025. Very convenient location and walkable to downtown and short tricycle ride to Pop District. Good breakfast buffet and service was excellent. Very comfortable bed, room, AC and good water temp, pressure.

Estuvimos 3 noches, el hotel aceptable, por el precio esperábamos más. Pros 1. La recepción muy bonita 2. Alejado del ruido del pueblo, positivo que no hay mucho ruido Cons 1. El desayuno no era buffet, a la carta y bastante malo. 2. Es increíble pero la habitación no tenía lugar donde colgar las toallas, ni de mano ni de cuerpo. 3. El pueblo en general es muy feo, la zona no es agradable, pero no sientes inseguridad. 4. Habitación pequeña y baño pequeño, aceptable para max 3 noches.

Can not charge room service to hotel bill, need to pay cash or charge for each order Lousy breakfast with very limited choice, no yogurt, uncooked pancakes, soggy waffles etc Ask deposit of 200 pesos for card key

2nd time I stayed here and both for the infinity pool and views. Excellent service by staff as always. Always clean and love the breakfast buffet.