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mi-pad Queenstown

128 $US

/nuit

Moyenne pour octobre

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Prix pour mi-pad Queenstown

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128 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À mi-pad Queenstown, les prix par nuit s'élèvent en moyenne à 93 $US pendant le mois le moins cher (juin) et à 197 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.

Prix moyen par nuit à mi-pad Queenstown selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	185 $US
février	192 $US
mars	197 $US
avril	162 $US
mai	100 $US
juin	93 $US
juillet	167 $US
août	167 $US
septembre	149 $US
octobre	128 $US
novembre	165 $US
décembre	186 $US

Le plus cher : mars (env. 197 $US)

Le moins cher : juin (env. 93 $US)

À propos de cet établissement

Hôtel réservé aux adultes avec une terrasse sur le toit, des téléviseurs intelligents et des services de conciergerie au centre de Queenstown.

Chambres non-fumeurs
Ménage
Coffre-fort
Consigne à bagage
Zone fumeurs
Distributeur automatique

Emplacement

4 Henry Street Queenstown, Queenstown, Nouvelle-Zélande

Plus d'informations sur l'emplacement

Options de chambre

8

Standard Queen Room

Détails de la chambre

1 Grand Lit Double

Couchages 2

172 ft²

Climatisation

Coffre-fort

Télévision

7

Queen Room with Balcony

Détails de la chambre

1 Grand Lit Double

Couchages 2

172 ft²

Balcon

Climatisation

Coffre-fort

Salle de bain privée

7

Private Bunk with Walk in Shower

Détails de la chambre

2 Lits Superposés

Couchages 2

161 ft²

Climatisation

Coffre-fort

Salle de bain privée

9

Twin Room with Balcony

Détails de la chambre

2 Lits Simples

Couchages 2

172 ft²

Balcon

Climatisation

Coffre-fort

Salle de bain privée

4

Saver Queen Room

Détails de la chambre

1 Grand Lit Double

Couchages 2

172 ft²

Climatisation

Coffre-fort

Salle de bain privée

10

Deluxe Queen Room

Détails de la chambre

1 Lit Double

Couchages 2

172 ft²

Vue sur la ville

Vue sur la montagne

Climatisation

Coffre-fort

Salle de bain privée

Avis des voyageurs sur mi-pad Queenstown

8.7

Fabuleux

Basé sur 1 907 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Le mi-pad Queenstown reçoit régulièrement des éloges pour son emplacement central et pratique pour se déplacer à pied, son design moderne et axé sur la technologie, ses chambres propres et sa terrasse sur le toit prisée, tout en présentant des inconvénients récurrents tels que des chambres compactes, des équipements limités et l'absence de parking ou de restaurant sur place.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Le mi-pad Queenstown reçoit régulièrement des éloges pour son emplacement central et pratique pour se déplacer à pied, son design moderne et axé sur la technologie, ses chambres propres et sa terrasse sur le toit prisée, tout en présentant des inconvénients récurrents tels que des chambres compactes, des équipements limités et l'absence de parking ou de restaurant sur place.

La plupart des clients trouvent le personnel aimable et serviable, bien que certains signalent une gestion des problèmes peu réactive et des frustrations occasionnelles avec l'application ou l'enregistrement. Des travaux routiers à proximité de l'hôtel affectent fréquemment l'accès, génèrent du bruit et rendent le stationnement plus difficile, mais beaucoup trouvent toujours la zone facile d'accès à pied pour les magasins, les restaurants et les activités. Attendez-vous à un hébergement propre, moderne et offrant un bon rapport qualité-prix, avec des chambres petites et peu d'extras.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La terrasse sur le toit et les espaces communs sont largement loués, ainsi que les machines à boissons chaudes gratuites et la buanderie utile ; cependant, il n'y a pas de parking sur place ni de restaurant/bar sur place.

Avis de voyageur à ce sujet

10

Jodi

8 févr. 2026

·

A séjourné 2 nuits

Rooftop terrace was great! Location excellent. Free hot beverages, ice and water. Hotel and rooms very modern and high tech. Only issue is the rooms were very small, but the beds were high so you can store your suitcases under the bed.

Rooftop terrace was great! Location excellent. Free hot beverages, ice and water. Hotel and rooms very modern and high tech. Only issue is the rooms were very small, but the beds were high so you can store your suitcases under the bed.

10

Sasha

27 mars 2024

·

A séjourné 1 nuit

Very nice modern and clean place for a good price! The rooftop was very nice and there are plenty of comfy lounge spaces in the hotel. There is a hot drink machine on every floor which was wonderful. The room was clean and modern with cool lighting. The shower and toilet have glass walls as a heads up. Wi-Fi was great and lots of chargers in the room. There is construction going on which makes parking and access annoying. There is only the public parking available which is $3/hr and free overnight.

Very nice modern and clean place for a good price! The rooftop was very nice and there are plenty of comfy lounge spaces in the hotel. There is a hot drink machine on every floor which was wonderful. The room was clean and modern with cool lighting. The shower and toilet have glass walls as a heads up. Wi-Fi was great and lots of chargers in the room. There is construction going on which makes parking and access annoying. There is only the public parking available which is $3/hr and free overnight.

8

Terry

26 janv. 2023

·

A séjourné 2 nuits

Stayed 2 nights at the hotel. Currently, there is some major street construction going on which makes it a bit cumbersome to access the hotel. There is also limited parking due to the construction. The hotel has quite a unique design with reception on the third floor so the first 2 floors are below street level. There are open meeting areas on the second and third floor where you can relax in. Free coffee machines are available on each floor although one evening I could not find one that was working. They have laundry facility which you can use for a charge. The hotel is located about 2 blocks walk from the main downtown area where there are many restaurants and stores. The room was small but very efficiently designed. Good lighting, towel warmers, and comfortable bed. I found the staff very helpful.

Stayed 2 nights at the hotel. Currently, there is some major street construction going on which makes it a bit cumbersome to access the hotel. There is also limited parking due to the construction. The hotel has quite a unique design with reception on the third floor so the first 2 floors are below street level. There are open meeting areas on the second and third floor where you can relax in. Free coffee machines are available on each floor although one evening I could not find one that was working. They have laundry facility which you can use for a charge. The hotel is located about 2 blocks walk from the main downtown area where there are many restaurants and stores. The room was small but very efficiently designed. Good lighting, towel warmers, and comfortable bed. I found the staff very helpful.

8

rita

28 nov. 2024

·

A séjourné 2 nuits

An unique spot with a lovely rooftop for bringing your drinks and snacks in the evening and breakfast in the morning. The free hot drinks machine was really a lovely touch. The room was comfortable and quite modern. Through no fault of their own, MiPad is hard to access from the street. They are doing road construction all around the hotel! Once you find the entrance through the parking lot and walk up the covered dirt incline once, you know where it is. I did suggest a lit sign on the building facing the street towards the lake to guode us back in the night.

An unique spot with a lovely rooftop for bringing your drinks and snacks in the evening and breakfast in the morning. The free hot drinks machine was really a lovely touch. The room was comfortable and quite modern. Through no fault of their own, MiPad is hard to access from the street. They are doing road construction all around the hotel! Once you find the entrance through the parking lot and walk up the covered dirt incline once, you know where it is. I did suggest a lit sign on the building facing the street towards the lake to guode us back in the night.

10

Christina

9 juil. 2024

·

A séjourné 2 nuits

What an amazing hotel! Rooms were basic, but very comfortable. It has everything I needed few a few night's stay. The amenities the hotel offered were amazing. I loved having a hot-drinks vending machine on each floor complimentary. Great facilities, laundry room, storage, community room, rooftop, etc. I loved my stay here, and would book again.

What an amazing hotel! Rooms were basic, but very comfortable. It has everything I needed few a few night's stay. The amenities the hotel offered were amazing. I loved having a hot-drinks vending machine on each floor complimentary. Great facilities, laundry room, storage, community room, rooftop, etc. I loved my stay here, and would book again.

10

Mayuran

30 avr. 2025

·

A séjourné 2 nuits

Does the basics very well..clean, great condition, has all that you need for a base to explore Queenstown, from a very convenient, walkable location. The highlight though was the rooftop area - tables and lounges to enjoy great views over Queenstown and the mountains!

Does the basics very well..clean, great condition, has all that you need for a base to explore Queenstown, from a very convenient, walkable location. The highlight though was the rooftop area - tables and lounges to enjoy great views over Queenstown and the mountains!

10

Jeffrey

16 févr. 2026

·

A séjourné 3 nuits

the place was great, friendly, clean and perfect locations. Loved the coffee machines on each floor.

the place was great, friendly, clean and perfect locations. Loved the coffee machines on each floor.

10

Francine Maree

5 nov. 2025

·

A séjourné 7 nuits

Great location, clean and tidy property with a great balcony on the room and roof top area over looking the town centre. Everything we needed for our visit.

Great location, clean and tidy property with a great balcony on the room and roof top area over looking the town centre. Everything we needed for our visit.

8

Joseph

18 janv. 2026

·

A séjourné 1 nuit

The only problem is the hotel has no parking. There are very expensive ( $6.50 he) pay lots nearby that are free after 6pm to 8am but they fill up quickly.

The only problem is the hotel has no parking. There are very expensive ( $6.50 he) pay lots nearby that are free after 6pm to 8am but they fill up quickly.

10

Caitlin

6 sept. 2025

·

A séjourné 2 nuits

Great location, amazing ammenities, no parking at property but plenty of options close by

Great location, amazing ammenities, no parking at property but plenty of options close by

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent systématiquement les chambres et les espaces communs comme très propres, avec seulement quelques rares problèmes de ménage signalés.

Avis de voyageur à ce sujet

10

Susan

2 févr. 2026

·

A séjourné 2 nuits

Our room was clean, modern, and located near the town’s amenities. Great value.

Our room was clean, modern, and located near the town’s amenities. Great value.

10

Suzette

2 déc. 2022

·

A séjourné 19 328 nuits

Mi-Pad was extremely clean, comfortable, and quiet. Staff members were helpful and friendly. This place was great, including the location. Had a terrific stay. I will definitely be back.

Mi-Pad was extremely clean, comfortable, and quiet. Staff members were helpful and friendly. This place was great, including the location. Had a terrific stay. I will definitely be back.

10

Denise

13 juin 2023

·

A séjourné 2 nuits

Very clean hotel and close to town center

Very clean hotel and close to town center

10

Maria

1 nov. 2025

·

A séjourné 2 nuits

The room was excellent! It was clean and spacious with great amenities, and the staff was so friendly. I would definitely stay there again!

The room was excellent! It was clean and spacious with great amenities, and the staff was so friendly. I would definitely stay there again!

10

Tim

17 oct. 2023

·

A séjourné 1 nuit

Great spot to stay, very clean and modern

Great spot to stay, very clean and modern

10

Jonathan

26 janv. 2026

·

A séjourné 1 nuit

Clean room, fluffy towels, temperature control in the room that worked, courteous & helpful front desk staff, and MiPad location was close to the main tourist haunts in Queenstown. The shower was excellent, too! I may not pass through Queenstown again, but if I do, I’ll definitely try to book accommodation at MiPad.

Clean room, fluffy towels, temperature control in the room that worked, courteous & helpful front desk staff, and MiPad location was close to the main tourist haunts in Queenstown. The shower was excellent, too! I may not pass through Queenstown again, but if I do, I’ll definitely try to book accommodation at MiPad.

10

Lillian

3 oct. 2025

·

A séjourné 4 nuits

Clean room staff friendly shops and restaurants close for walking

Clean room staff friendly shops and restaurants close for walking

10

Paul

24 juin 2025

·

A séjourné 3 nuits

Spotless Clean Location perfect

Spotless Clean Location perfect

8

Mahsa

17 févr. 2024

·

A séjourné 5 nuits

C’était un bon hôtel Le seul problème était service journalier pour nettoyer la chambre On a demandé le service chaque jour mais la femme de ménage n’a jamais changé les literies et elle n’a pas passé l’aspirateur dans la chambre Je trouve pour un séjour de 6 jours C’est quand même nécessaire de passer au moins une fois l’aspirateur et changer les literies.

C’était un bon hôtel Le seul problème était service journalier pour nettoyer la chambre On a demandé le service chaque jour mais la femme de ménage n’a jamais changé les literies et elle n’a pas passé l’aspirateur dans la chambre Je trouve pour un séjour de 6 jours C’est quand même nécessaire de passer au moins une fois l’aspirateur et changer les literies.

10

Elle

11 mai 2023

·

A séjourné 4 nuits

Great place to stay and very local, but coming into our room it hadn't been serviced well, no tissues in box, no rubbish bags etc.

Great place to stay and very local, but coming into our room it hadn't been serviced well, no tissues in box, no rubbish bags etc.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont petites mais modernes et bien conçues, avec des commandes technologiques et des salles de bains à cloisons en verre qui limitent l'intimité. Les inconvénients courants incluent l'absence de réfrigérateur/bouilloire/micro-ondes, du bruit ou des murs fins, et un éclairage à détecteur de mouvement qui peut perturber le sommeil.

Avis de voyageur à ce sujet

10

Jodi

8 févr. 2026

·

A séjourné 2 nuits

Rooftop terrace was great! Location excellent. Free hot beverages, ice and water. Hotel and rooms very modern and high tech. Only issue is the rooms were very small, but the beds were high so you can store your suitcases under the bed.

Rooftop terrace was great! Location excellent. Free hot beverages, ice and water. Hotel and rooms very modern and high tech. Only issue is the rooms were very small, but the beds were high so you can store your suitcases under the bed.

8

SABAH

22 oct. 2025

·

A séjourné 2 nuits

Small rooms

Small rooms

10

Samina

13 oct. 2024

·

A séjourné 3 nuits

Excellent staff and location. Due to limited size and layout of the room, if one wants privacy, I wouldn't recommend unless you are a solo traveler or couple. The toilet, shower and sink is all separately sectioned. Would suggest to have a towel hook inside the shower and I had to step out wet to grab the towel.

Excellent staff and location. Due to limited size and layout of the room, if one wants privacy, I wouldn't recommend unless you are a solo traveler or couple. The toilet, shower and sink is all separately sectioned. Would suggest to have a towel hook inside the shower and I had to step out wet to grab the towel.

6

Jonathan

7 avr. 2025

·

A séjourné 2 nuits

Quite expensive for somewhere with no facilities. In room is extremely basic, no fridge or wardrobe. Nice rooftop area but no bar or anything. Noisy on main road especially with road redesign going on

Quite expensive for somewhere with no facilities. In room is extremely basic, no fridge or wardrobe. Nice rooftop area but no bar or anything. Noisy on main road especially with road redesign going on

6

Pamela

18 févr. 2024

·

A séjourné 2 nuits

Loved the location but we’re dismayed by the bathrooms. Bathroom lights come on full blast when you open the glass door waking your partner in the middle of the night. Under bed lights come on when you step out of bed. Nice for safety but not conducive to quality sleep.

Loved the location but we’re dismayed by the bathrooms. Bathroom lights come on full blast when you open the glass door waking your partner in the middle of the night. Under bed lights come on when you step out of bed. Nice for safety but not conducive to quality sleep.

6

Martin

8 nov. 2025

·

A séjourné 2 nuits

Nice and clean, convenient, has nice facilities for laundry. Rooms are small with the bathroom being in the closet next to the bed - not the nicest place if you need to go. Room lighting was a bit strange.

Nice and clean, convenient, has nice facilities for laundry. Rooms are small with the bathroom being in the closet next to the bed - not the nicest place if you need to go. Room lighting was a bit strange.

8

Morgan

25 janv. 2025

·

A séjourné 2 nuits

Great little place to stay for easy walking around the town. Quiet and had everything we needed. Have given 4 stars due to 2 things - the automatic light in our bathroom kept randomly switching on in the night and waking us up. Other thing is the rooms arent soundproof so we could hear everything in the room above. Otherwise great stay!

Great little place to stay for easy walking around the town. Quiet and had everything we needed. Have given 4 stars due to 2 things - the automatic light in our bathroom kept randomly switching on in the night and waking us up. Other thing is the rooms arent soundproof so we could hear everything in the room above. Otherwise great stay!

10

pingwei

30 nov. 2025

·

A séjourné 2 nuits

地點方便.有免費熱飲機.但是沒有冰箱及停車場有點可惜.以價位來說CP值很高.

地點方便.有免費熱飲機.但是沒有冰箱及停車場有點可惜.以價位來說CP值很高.

10

Eileen

13 juin 2024

·

A séjourné 1 nuit

Lovely place with great customer service and modern-technology conveniences. I loved that I could check in via an app on my phone and use my phone as a room key. The room itself was a bit small but was perfect for one. I have to say, the WiFi was a bit spotty at times but the comfortable bed, clean bathroom, and wonderful views made up for a lot of that. Wish I stayed for more nights but now know that the next time I’ll back in Queenstown, I’ll stay here.

Lovely place with great customer service and modern-technology conveniences. I loved that I could check in via an app on my phone and use my phone as a room key. The room itself was a bit small but was perfect for one. I have to say, the WiFi was a bit spotty at times but the comfortable bed, clean bathroom, and wonderful views made up for a lot of that. Wish I stayed for more nights but now know that the next time I’ll back in Queenstown, I’ll stay here.

10

Peter

21 mars 2025

·

A séjourné 2 nuits

Small but modern room with clean bathroom facilities and great bed at a reasonable price. No fridge, closet, bath or opening windows, but within easy walking of downtown Queenstown. Love the roof terrace in the evening.

Small but modern room with clean bathroom facilities and great bed at a reasonable price. No fridge, closet, bath or opening windows, but within easy walking of downtown Queenstown. Love the roof terrace in the evening.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est généralement aimable, réactif et serviable, et l'enregistrement se déroule généralement sans problème. Une minorité mentionne une mauvaise résolution des problèmes, une présence limitée à la réception par moments, ou une dépendance à l'application lorsqu'elle présente des dysfonctionnements.

Avis de voyageur à ce sujet

10

Gregory

27 sept. 2025

·

A séjourné 4 nuits

Great hotel in a brilliant location. Will on the front desk was very friendly and welcoming, made the check-in really easy, told us about the features of the hotel and went out of his way to help with dinner recommendations and bookings as well as breakfast deals nearby. The rooms are compact but have everything you need. Would highly recommend this hotel.

Great hotel in a brilliant location. Will on the front desk was very friendly and welcoming, made the check-in really easy, told us about the features of the hotel and went out of his way to help with dinner recommendations and bookings as well as breakfast deals nearby. The rooms are compact but have everything you need. Would highly recommend this hotel.

10

Kent

5 oct. 2025

·

A séjourné 2 nuits

Modern and eco-friendly property. Short walk to grocery store. The town is walkable. Staff was friendly and helpful.

Modern and eco-friendly property. Short walk to grocery store. The town is walkable. Staff was friendly and helpful.

10

Benedict

18 mai 2025

·

A séjourné 1 nuit

Found my new place to stay whenever I am in Queenstown. Very clean rooms, easy check-in & check-out and staff ( Gordon & Will) were extremely professional.

Found my new place to stay whenever I am in Queenstown. Very clean rooms, easy check-in & check-out and staff ( Gordon & Will) were extremely professional.

2

kyeongho

11 janv. 2024

·

A séjourné 1 nuit

There was construction going on around the hotel, blocking everything leading to the hotel, so I couldn't bring my car. After walking around the hotel for about 30 minutes, I parked in the paid parking lot as instructed by the staff (parking fee is $24). But the problem was that when I took a shower at 10pm and tried to dry my hair, the dryer didn't work. When I asked the staff for help, I found out that all the electrical outlets in the room we were staying in were out. I then fell asleep in another room without drying my hair and charging my phone. When I told another employee the next day, he just said he was sorry. Not recommended.

There was construction going on around the hotel, blocking everything leading to the hotel, so I couldn't bring my car. After walking around the hotel for about 30 minutes, I parked in the paid parking lot as instructed by the staff (parking fee is $24). But the problem was that when I took a shower at 10pm and tried to dry my hair, the dryer didn't work. When I asked the staff for help, I found out that all the electrical outlets in the room we were staying in were out. I then fell asleep in another room without drying my hair and charging my phone. When I told another employee the next day, he just said he was sorry. Not recommended.

2

Scott

8 févr. 2026

·

A séjourné 2 nuits

Hotel was nice but very poor service from reception/hotel. They only have 1 iron in the whole facility which was taken by a guest staying and put in their room vs communal laundry. No effort was made by the hotel to facilitate a replacement or provide an alternative solution

Hotel was nice but very poor service from reception/hotel. They only have 1 iron in the whole facility which was taken by a guest staying and put in their room vs communal laundry. No effort was made by the hotel to facilitate a replacement or provide an alternative solution

6

Valeria

28 oct. 2024

·

A séjourné 2 nuits

Propriety didn’t have microwaves or parking. Staff wasn’t very helpful. They couldn’t help me with anything I requested for. The internet works funny. Some apps on my phone wouldn’t work.

Propriety didn’t have microwaves or parking. Staff wasn’t very helpful. They couldn’t help me with anything I requested for. The internet works funny. Some apps on my phone wouldn’t work.

10

Cenona

24 janv. 2026

·

A séjourné 3 nuits

Will stay here again if we come back to queenstown. Check in was smooth, room conditions outstanding, location excellent for access to all restaurants/entertainment. Someone was being trained when we were checking in and your staff member did superlative job.

Will stay here again if we come back to queenstown. Check in was smooth, room conditions outstanding, location excellent for access to all restaurants/entertainment. Someone was being trained when we were checking in and your staff member did superlative job.

6

Henrique

7 avr. 2023

·

A séjourné 8 nuits

O fato de não ter gente o tempo todo na recepção é ruim. Demoramos muito para sermos atendidos para fazer o check-in. Eles dão um número de telefone para ligar, caso não tenha ninguém, mas não tínhamos telefone apto para ligações locais. Então esperamos mais de 20 min até que alguém aparecesse. Fora isso o quarto é muito pequeno, não tem um armário sequer. Então, se estiver viajando com muita bagagem, não recomento. Porém, a localização é excelente, cama e banho excelentes também.

O fato de não ter gente o tempo todo na recepção é ruim. Demoramos muito para sermos atendidos para fazer o check-in. Eles dão um número de telefone para ligar, caso não tenha ninguém, mas não tínhamos telefone apto para ligações locais. Então esperamos mais de 20 min até que alguém aparecesse. Fora isso o quarto é muito pequeno, não tem um armário sequer. Então, se estiver viajando com muita bagagem, não recomento. Porém, a localização é excelente, cama e banho excelentes também.

10

Kyra

6 déc. 2024

·

Great hotel! Very close to the city center and was very easy to walk to, maybe a 5 minute walk. The room was nice and clean, the view from the roof was incredible, and the concierge gave great tips for stuff to do. I was also able to store my luggage easily after checking out as I had a late flight, and I didn’t worry once since my bag was stored in a secure, locked room. Would definitely recommend.

Great hotel! Very close to the city center and was very easy to walk to, maybe a 5 minute walk. The room was nice and clean, the view from the roof was incredible, and the concierge gave great tips for stuff to do. I was also able to store my luggage easily after checking out as I had a late flight, and I didn’t worry once since my bag was stored in a secure, locked room. Would definitely recommend.

2

Remo

5 janv. 2026

·

A séjourné 4 nuits

Dear Sir or Madam, I am writing to express my disappointment regarding my recent experience with your hotel. Unfortunately, the overall interaction with your staff was marked by a noticeable lack of friendliness and empathy. Simple requests were met with a dismissive tone, and at no point did I feel that my concerns were taken seriously or handled with a service-oriented mindset. This was particularly surprising given the standards one would reasonably expect from a hotel of your category. Even more disappointing was the complete lack of flexibility or goodwill in handling my situation. While I understand that policies exist for a reason, hospitality has always been about finding fair and reasonable solutions, especially when circumstances call for a bit of understanding. In this case, no effort toward compromise or customer satisfaction was made. I have stayed in many hotels over the years and firmly believe that professionalism, courtesy, and a certain degree of discretion are what turn an average stay into a positive one. Regrettably, this was not the case here. I hope you will take this feedback seriously and use it as an opportunity to reflect on service quality and guest relations. I would appreciate hearing how you intend to address these issues.

Dear Sir or Madam, I am writing to express my disappointment regarding my recent experience with your hotel. Unfortunately, the overall interaction with your staff was marked by a noticeable lack of friendliness and empathy. Simple requests were met with a dismissive tone, and at no point did I feel that my concerns were taken seriously or handled with a service-oriented mindset. This was particularly surprising given the standards one would reasonably expect from a hotel of your category. Even more disappointing was the complete lack of flexibility or goodwill in handling my situation. While I understand that policies exist for a reason, hospitality has always been about finding fair and reasonable solutions, especially when circumstances call for a bit of understanding. In this case, no effort toward compromise or customer satisfaction was made. I have stayed in many hotels over the years and firmly believe that professionalism, courtesy, and a certain degree of discretion are what turn an average stay into a positive one. Regrettably, this was not the case here. I hope you will take this feedback seriously and use it as an opportunity to reflect on service quality and guest relations. I would appreciate hearing how you intend to address these issues.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Hébergement central et pratique pour se déplacer à pied, à proximité des bus, des magasins et des attractions. Des travaux routiers en cours ont souvent un impact sur l'accès des véhicules, le stationnement et parfois le bruit.

Avis de voyageur à ce sujet

8

Phillip

15 nov. 2023

·

A séjourné 2 nuits

Clean and modern facility with a very friendly staff. Allowed us to check in early. A little on the noisy side due to thin walls and ceilings. Construction across from the hotel detracted from convenience. Walkable to restaurants, bars, shops,shoreline, and excursion pickup points.

Clean and modern facility with a very friendly staff. Allowed us to check in early. A little on the noisy side due to thin walls and ceilings. Construction across from the hotel detracted from convenience. Walkable to restaurants, bars, shops,shoreline, and excursion pickup points.

10

Brenda

2 févr. 2024

·

A séjourné 3 nuits

The roads in front of the hotel are under construction. As for location great. Have to pay for parking.

The roads in front of the hotel are under construction. As for location great. Have to pay for parking.

8

Murray

3 mars 2025

·

A séjourné 1 nuit

Well positioned. Neat & tidy but no parking was an issue

Well positioned. Neat & tidy but no parking was an issue

10

Scott

15 mai 2025

·

A séjourné 3 nuits

Close to everything ! Close to the bus drop off and pick up point .

Close to everything ! Close to the bus drop off and pick up point .

10

Willard

13 mars 2023

·

A séjourné 1 nuit

Through no fault of the hotel, the city of Queenstown decided to rip up half of the City for construction, making it nearly impossible to get to the hotel and making parking extremely difficult.

Through no fault of the hotel, the city of Queenstown decided to rip up half of the City for construction, making it nearly impossible to get to the hotel and making parking extremely difficult.

10

Geoffrey

5 juin 2024

·

A séjourné 2 nuits

Mi-pad is very handy to the CBD and Lake Whakatipu

Mi-pad is very handy to the CBD and Lake Whakatipu

8

Elizabeth

14 avr. 2024

·

A séjourné 2 nuits

The hotel was great, room comfortable and very close to downtown and very reasonable, so a 5 other than location. Unfortunately city roadwork makes it impossible to get to the entrance by vehicle. So all excursion pick ups had to be a 5 minute walk away, and dragging bags was a pain. But overall I thought the modern and eco friendly lights etc. were cool and I recommend it... just be prepared!

The hotel was great, room comfortable and very close to downtown and very reasonable, so a 5 other than location. Unfortunately city roadwork makes it impossible to get to the entrance by vehicle. So all excursion pick ups had to be a 5 minute walk away, and dragging bags was a pain. But overall I thought the modern and eco friendly lights etc. were cool and I recommend it... just be prepared!

10

Ruth

13 sept. 2025

·

A séjourné 5 nuits

Fabulous location in the middle of queenstown, easy walk restaurants

Fabulous location in the middle of queenstown, easy walk restaurants

10

BOB

2 déc. 2024

·

A séjourné 4 nuits

Excellent location, a block from buses and all the cbd shopping and dining.

Excellent location, a block from buses and all the cbd shopping and dining.

10

Peggy

28 févr. 2025

·

A séjourné 2 nuits

Great location. Clean and modern. Great view of lake from top floor!

Great location. Clean and modern. Great view of lake from top floor!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Il n'y a pas de restaurant ni de petit-déjeuner sur place ; les clients dépendent des établissements à proximité. Les machines à boissons chaudes gratuites sont appréciées, bien que certains aient trouvé la qualité des boissons limitée.

Avis de voyageur à ce sujet

10

Sasha

27 mars 2024

·

A séjourné 1 nuit

Very nice modern and clean place for a good price! The rooftop was very nice and there are plenty of comfy lounge spaces in the hotel. There is a hot drink machine on every floor which was wonderful. The room was clean and modern with cool lighting. The shower and toilet have glass walls as a heads up. Wi-Fi was great and lots of chargers in the room. There is construction going on which makes parking and access annoying. There is only the public parking available which is $3/hr and free overnight.

Very nice modern and clean place for a good price! The rooftop was very nice and there are plenty of comfy lounge spaces in the hotel. There is a hot drink machine on every floor which was wonderful. The room was clean and modern with cool lighting. The shower and toilet have glass walls as a heads up. Wi-Fi was great and lots of chargers in the room. There is construction going on which makes parking and access annoying. There is only the public parking available which is $3/hr and free overnight.

10

Agnieszka

22 févr. 2023

·

A séjourné 1 nuit

Great location in Queenstown. We enjoyed our stay there, with clean rooms, modern design and great light features (control of lights and change of colors was very cool). Free access to coffee, tea, chai through vending machines, and of good quality. Thank you!

Great location in Queenstown. We enjoyed our stay there, with clean rooms, modern design and great light features (control of lights and change of colors was very cool). Free access to coffee, tea, chai through vending machines, and of good quality. Thank you!

10

MICHAEL

15 janv. 2025

·

A séjourné 2 nuits

Amazing modern hotel. Free hot drinks on each floor, rooftop terrace overlooking town. Easy walking to main tourist area and trip pick ups.

Amazing modern hotel. Free hot drinks on each floor, rooftop terrace overlooking town. Easy walking to main tourist area and trip pick ups.

8

Jelmer

30 mars 2024

·

A séjourné 2 nuits

Nice spot just doesn’t have a bar so no where to go on Easter and Christmas weekend because of NZ laws. Would’ve been nice to know that before hand

Nice spot just doesn’t have a bar so no where to go on Easter and Christmas weekend because of NZ laws. Would’ve been nice to know that before hand

8

Victoria

24 nov. 2024

·

A séjourné 3 nuits

Very modern and clean. Staff professional. Great location, bus stop 2 blocks away. Beverage machine drinks of very poor quality and doesn't fit with the rest of the hotel's quality image. Need a light near the sink for make up and shaving which can be stalled on the wall.

Very modern and clean. Staff professional. Great location, bus stop 2 blocks away. Beverage machine drinks of very poor quality and doesn't fit with the rest of the hotel's quality image. Need a light near the sink for make up and shaving which can be stalled on the wall.

6

Jonathan

7 avr. 2025

·

A séjourné 2 nuits

Quite expensive for somewhere with no facilities. In room is extremely basic, no fridge or wardrobe. Nice rooftop area but no bar or anything. Noisy on main road especially with road redesign going on

Quite expensive for somewhere with no facilities. In room is extremely basic, no fridge or wardrobe. Nice rooftop area but no bar or anything. Noisy on main road especially with road redesign going on

10

Christina

9 juil. 2024

·

A séjourné 2 nuits

What an amazing hotel! Rooms were basic, but very comfortable. It has everything I needed few a few night's stay. The amenities the hotel offered were amazing. I loved having a hot-drinks vending machine on each floor complimentary. Great facilities, laundry room, storage, community room, rooftop, etc. I loved my stay here, and would book again.

What an amazing hotel! Rooms were basic, but very comfortable. It has everything I needed few a few night's stay. The amenities the hotel offered were amazing. I loved having a hot-drinks vending machine on each floor complimentary. Great facilities, laundry room, storage, community room, rooftop, etc. I loved my stay here, and would book again.

6

Nigel

10 févr. 2025

·

A séjourné 2 nuits

Everything worked and the reception staff were exemplary but it was rather like upmarket student accommodation with gimmicky lighting. Further, with no dining facilities on site or nearby, we were faced with a 12 minute walk to the nearest cafe for breakfast.

Everything worked and the reception staff were exemplary but it was rather like upmarket student accommodation with gimmicky lighting. Further, with no dining facilities on site or nearby, we were faced with a 12 minute walk to the nearest cafe for breakfast.

10

Christopher Chung Hao

25 sept. 2024

·

A séjourné 4 nuits

Very clean rooms, very central to all parts of Queenstown! Free hot drinks from the vending machine is my favourite! There is also a roof terrace that is super chill and gives good views of the city. Recommend!

Very clean rooms, very central to all parts of Queenstown! Free hot drinks from the vending machine is my favourite! There is also a roof terrace that is super chill and gives good views of the city. Recommend!

8

Elisabeth

8 nov. 2024

·

Good walking distance to explore Queenstown, small but practical room. Improvement suggestion: cuttle / hot water (the tea was disgusting).

Good walking distance to explore Queenstown, small but practical room. Improvement suggestion: cuttle / hot water (the tea was disgusting).

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Aurore

21 juil. 2024

·

A séjourné 3 nuits

Hôtel recent et bien équipé. A proximité du centre et des rues animees de Queenstown. Salle de bains directement dans la chambre. Distributeur de boissons gratuites dans le couloir. Personnel souriant et agreable.

Hôtel recent et bien équipé. A proximité du centre et des rues animees de Queenstown. Salle de bains directement dans la chambre. Distributeur de boissons gratuites dans le couloir. Personnel souriant et agreable.

8

Mahsa

17 févr. 2024

·

A séjourné 5 nuits

C’était un bon hôtel Le seul problème était service journalier pour nettoyer la chambre On a demandé le service chaque jour mais la femme de ménage n’a jamais changé les literies et elle n’a pas passé l’aspirateur dans la chambre Je trouve pour un séjour de 6 jours C’est quand même nécessaire de passer au moins une fois l’aspirateur et changer les literies.

C’était un bon hôtel Le seul problème était service journalier pour nettoyer la chambre On a demandé le service chaque jour mais la femme de ménage n’a jamais changé les literies et elle n’a pas passé l’aspirateur dans la chambre Je trouve pour un séjour de 6 jours C’est quand même nécessaire de passer au moins une fois l’aspirateur et changer les literies.

10

Steve

27 déc. 2023

·

A séjourné 2 nuits

Super bien situé, chambres modernes, la terrasse sur le toit donne une belle vue sur Queenstown.

Super bien situé, chambres modernes, la terrasse sur le toit donne une belle vue sur Queenstown.

10

laure

18 déc. 2023

·

A séjourné 3 nuits

Un tres bon emplacement tres proche du centre ville. Un excellent service et tres accueillant.

Un tres bon emplacement tres proche du centre ville. Un excellent service et tres accueillant.

8

Armando

13 nov. 2023

·

A séjourné 5 nuits

Les , très bien situé, propre et confortable, personnel très aidants. Les -, aucun rangement même pas une tablette, tout est électronique et ce n’est pas à point, mur et porte en verre pour la salle de bain qui est avec une fenêtre alors il fait clair dans la chambre à 6h00 du matin, pas de mini frigo.

Les , très bien situé, propre et confortable, personnel très aidants. Les -, aucun rangement même pas une tablette, tout est électronique et ce n’est pas à point, mur et porte en verre pour la salle de bain qui est avec une fenêtre alors il fait clair dans la chambre à 6h00 du matin, pas de mini frigo.

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