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MGM Springfield

220 $

/ Nacht

Ø-Preis Oktober

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Preise für MGM Springfield

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220 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

In MGM Springfield liegt der Preis pro Nacht im günstigsten Monat (Februar) durchschnittlich bei 171 $ und im teuersten Monat (Mai) bei 252 $, basierend auf den letzten 12 Monaten.

Durchschnittl. Preis pro Nacht in MGM Springfield nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	183 $
Februar	171 $
März	180 $
April	215 $
Mai	252 $
Juni	225 $
Juli	222 $
August	206 $
September	221 $
Oktober	220 $
November	189 $
Dezember	182 $

Am teuersten: Mai (ca. 252 $)

Am günstigsten: Februar (ca. 171 $)

Über diese Unterkunft

Genießen Sie einen saisonalen Außenpool und ein lebhaftes Casino in diesem zentral gelegenen Hotel in Springfield.

Haustiere erlaubt
Restaurant
Pool
Aufzug
Portier
Parkservice

Lage

One MGM Wy, Metro Center, Springfield, Massachusetts, USA

Zimmeroptionen

6

Double Queen Size Bed

Zimmerdetails

Für bis zu 4 Personen

1

Double Two Queen Beds

Zimmerdetails

Für bis zu 4 Personen

6

Double King Size Bed

Zimmerdetails

Für bis zu 4 Personen

1

Quadruple Queen Size Bed

Zimmerdetails

Für bis zu 4 Personen

Gästebewertungen zu MGM Springfield

8.2

Sehr gut

Basierend auf 341 verifizierten Bewertungen

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

In MGM Springfield loben Gäste durchweg die stilvollen, komfortablen Zimmer, die hervorragenden Duschen und das freundliche Personal. Praktisch ist das Unterhaltungsangebot vor Ort, wie das Casino, die Kegelbahn, das Kino und das kostenlose Parkhaus, wobei der Zugang oft lange Wege durch das Gebäude erfordert.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In MGM Springfield loben Gäste durchweg die stilvollen, komfortablen Zimmer, die hervorragenden Duschen und das freundliche Personal. Praktisch ist das Unterhaltungsangebot vor Ort, wie das Casino, die Kegelbahn, das Kino und das kostenlose Parkhaus, wobei der Zugang oft lange Wege durch das Gebäude erfordert.

Als Nachteile werden oft dünne Wände und Lärm auf den Fluren genannt, die den Schlaf stören. In den Zimmern fehlen häufig Minikühlschränke und Mikrowellen, das Frühstücksangebot ist begrenzt und es gibt keinen Zimmerservice. Einige Restaurants sind an bestimmten Tagen oder früher geschlossen. Mehrere Gäste beschreiben die Umgebung und das Parkhaus als unangenehm oder unsicher. Der Valet-Service ist oft nicht verfügbar, die Beschilderung ist verwirrend und die Check-in-Abwicklung kompliziert. Erwarten Sie einen modernen Casino-Hotelaufenthalt mit viel zu tun vor Ort, aber auch einigen praktischen Kompromissen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Das Angebot vor Ort ist vielfältig und umfasst ein Casino, einen Rooftop-Pool und einen Whirlpool, ein Kino und eine Kegelbahn. Kostenlose Parkplätze sind vorhanden, aber der Valet-Service ist oft nicht verfügbar, die Orientierung ist verwirrend, die Wege sind lang und der Spa ist geschlossen.

Ähnliche Gästebewertungen

10

Laura

30. Juni 2025

·

Aufenthalt für 2 Nächte

not a casino person but hotel is great, pool area is very nice and relaxing. steakhouse bar we used was fab.

not a casino person but hotel is great, pool area is very nice and relaxing. steakhouse bar we used was fab.

10

Barb

7. Juli 2025

·

Aufenthalt für eine Nacht

Beautiful hotel/casino, clean, friendly staff, lots of dining options, free parking, spacious, quiet room, overlooking the pool, nice shower, comfortable bed

Beautiful hotel/casino, clean, friendly staff, lots of dining options, free parking, spacious, quiet room, overlooking the pool, nice shower, comfortable bed

6

Robert

7. Juli 2024

·

Aufenthalt für eine Nacht

Purposely picked this hotel because of the pool area and hot tub. Upon arrival was told pool was closed with no notice! On a holiday weekend? This was unacceptable. I wanted to cancel immediately. Unfortunately are hotels were not up to par and we ended up staying. Completely disappointed. They actually drained the pool for some reason, I would have never stayed here if I knew ahead of time.

Purposely picked this hotel because of the pool area and hot tub. Upon arrival was told pool was closed with no notice! On a holiday weekend? This was unacceptable. I wanted to cancel immediately. Unfortunately are hotels were not up to par and we ended up staying. Completely disappointed. They actually drained the pool for some reason, I would have never stayed here if I knew ahead of time.

10

Maureen

6. Juli 2025

·

Aufenthalt für 2 Nächte

We really liked the pool, hot tub area and lounge chairs. We spent our days there and our nights in the casino… winning! All was great

We really liked the pool, hot tub area and lounge chairs. We spent our days there and our nights in the casino… winning! All was great

10

Denise

26. Aug. 2025

·

Aufenthalt für 2 Nächte

Great local getaway. Beautiful rooms, plenty of games to choose from. Movie theater for the teenager. Wished there was dedicated Hotel parking. Refrigerator available for a fee and Please consider putting a microwave available somewhere in the hotel for guests.

Great local getaway. Beautiful rooms, plenty of games to choose from. Movie theater for the teenager. Wished there was dedicated Hotel parking. Refrigerator available for a fee and Please consider putting a microwave available somewhere in the hotel for guests.

8

Jincy

23. Aug. 2025

·

Aufenthalt für 2 Nächte

We stayed at the MGM Springfield because we were in Springfield to visit the Basketball Hall of Fame. The hotel and all the amenities were great. We went to the pool twice, both times the pool area appeared clean. The restaurants were good, but I felt like all the bars were very basic- the lobby bar cocktails were the best drink we had in the hotel. We enjoyed the Tap, the sports bar. We had a great time at the top golf, located at the MGM, however I must clarify, it’s just a stimulator not a true top golf set up. We had a great time nonetheless- the server was super friendly and made us feel comfortable. MGM and the Hall of Fame is great but the surrounding area is really run down. The streets are empty and unfortunately there’s a lot of homelessness not

We stayed at the MGM Springfield because we were in Springfield to visit the Basketball Hall of Fame. The hotel and all the amenities were great. We went to the pool twice, both times the pool area appeared clean. The restaurants were good, but I felt like all the bars were very basic- the lobby bar cocktails were the best drink we had in the hotel. We enjoyed the Tap, the sports bar. We had a great time at the top golf, located at the MGM, however I must clarify, it’s just a stimulator not a true top golf set up. We had a great time nonetheless- the server was super friendly and made us feel comfortable. MGM and the Hall of Fame is great but the surrounding area is really run down. The streets are empty and unfortunately there’s a lot of homelessness not

8

Deirdre

30. Juli 2025

·

Aufenthalt für eine Nacht

beautiful property. very clean but has some odd odors throughout the building. there was no valet service working at the time we arrived( it was a Tuesday so maybe that’s why) not a very busy time but would have been appreciated since i had to walk far with my bags. also i had my daughter with me and we couldn’t use the pool at 6 pm because it was 21 and over but i didn’t see that posted anywhere so i felt bad for her since she was in her bathing suit already.

beautiful property. very clean but has some odd odors throughout the building. there was no valet service working at the time we arrived( it was a Tuesday so maybe that’s why) not a very busy time but would have been appreciated since i had to walk far with my bags. also i had my daughter with me and we couldn’t use the pool at 6 pm because it was 21 and over but i didn’t see that posted anywhere so i felt bad for her since she was in her bathing suit already.

10

Lori

13. Okt. 2024

·

Aufenthalt für 4 Nächte

Beautiful shower! Loved the rooftop pool!

Beautiful shower! Loved the rooftop pool!

10

Ray

4. Juni 2025

·

Aufenthalt für eine Nacht

As in a big casino, you have to park in a big parking garage and walk to the lobby. No valet parking on a Tuesday night

As in a big casino, you have to park in a big parking garage and walk to the lobby. No valet parking on a Tuesday night

10

Russa

20. Juni 2024

·

Aufenthalt für eine Nacht

We enjoyed our stay at MGM. Rooms were clean. The bathroom has an odd set up. Staff was friendly. The pool was very crowded with a lot of kids and no access to a bar

We enjoyed our stay at MGM. Rooms were clean. The bathroom has an odd set up. Staff was friendly. The pool was very crowded with a lot of kids and no access to a bar

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Zimmer und Gemeinschaftsbereiche sind im Allgemeinen sauber und gut gepflegt, wobei viele Gäste die makellosen Räume loben. Es gibt jedoch immer wieder Berichte über Haare oder Staub, Marihuana-Geruch auf den Fluren oder in den Zimmern, gelegentliche Versäumnisse bei der Reinigung und einige isolierte Probleme mit Schädlingen.

Ähnliche Gästebewertungen

10

Megan

5. Sept. 2025

·

Aufenthalt für eine Nacht

My brother and I were traveling to Maine to visit our family . We stayed at this resort on the way up and the way back since it was the half way point on our journey. We both were very impressed by how nice it was . Everything from the cleanliness to the industrial decor . Great vibes !! It was also the cleanest casino I ever visited. I will be staying there always from now on . The staff was very friendly and helpful as well. 5 stars!

My brother and I were traveling to Maine to visit our family . We stayed at this resort on the way up and the way back since it was the half way point on our journey. We both were very impressed by how nice it was . Everything from the cleanliness to the industrial decor . Great vibes !! It was also the cleanest casino I ever visited. I will be staying there always from now on . The staff was very friendly and helpful as well. 5 stars!

8

Benjamin

16. Juli 2024

·

Aufenthalt für 2 Nächte

Possible bed bugs. My wife and I were itching a lot. Either that we were both allergic to the bedding

Possible bed bugs. My wife and I were itching a lot. Either that we were both allergic to the bedding

2

Eliza

23. Mai 2025

·

Aufenthalt für eine Nacht

There were bedbugs in my room. We had to check out the same day.

There were bedbugs in my room. We had to check out the same day.

6

Patrick

7. Sept. 2025

·

Aufenthalt für eine Nacht

Room was ok, I understand that Housekeeping is probably short staffed but long hair was found on the sink in two areas as well as 2 of the towels. I thought the rooms would be a little better sound damper, but could still hear roadside traffic on the 5th floor. Staff was friendly, but did not ask me how my stay was at the end.

Room was ok, I understand that Housekeeping is probably short staffed but long hair was found on the sink in two areas as well as 2 of the towels. I thought the rooms would be a little better sound damper, but could still hear roadside traffic on the 5th floor. Staff was friendly, but did not ask me how my stay was at the end.

10

Laureta

20. Mai 2025

·

Aufenthalt für eine Nacht

The room was beautiful and spotless.

The room was beautiful and spotless.

10

Leeanne

18. Feb. 2025

·

Aufenthalt für eine Nacht

The room was not super clean. Hairs in the shower, heavy dust seen under the bed. Cool room.

The room was not super clean. Hairs in the shower, heavy dust seen under the bed. Cool room.

10

Cheryl

11. Mai 2024

·

Aufenthalt für eine Nacht

Only issue was that the room smelled of marijuana

Only issue was that the room smelled of marijuana

10

Arie

9. Dez. 2025

·

Aufenthalt für eine Nacht

Clean comfortable room

Clean comfortable room

8

Iris

13. Apr. 2025

·

Aufenthalt für eine Nacht

Our room was noisy as we could hear the people in the rom next to us. Also, the hotel main areas looked a little worn and not as clean.

Our room was noisy as we could hear the people in the rom next to us. Also, the hotel main areas looked a little worn and not as clean.

8

Margaret

19. Sept. 2024

·

Aufenthalt für eine Nacht

My bathroom had hair in the sink and on the floor

My bathroom had hair in the sink and on the floor

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern, stilvoll und komfortabel und bieten hervorragende Regenduschen. Viele Gäste loben die guten Betten und die geräumigen Grundrisse. Zu den wiederkehrenden Nachteilen gehören dünne Wände und Lärm, fehlende Minikühlschränke/Mikrowellen und begrenzter Stauraum sowie gelegentliche Eigenheiten bei der Gestaltung oder Beleuchtung.

Ähnliche Gästebewertungen

10

Kyana

3. Aug. 2025

·

Aufenthalt für eine Nacht

Everything was amazing, the only thing that the hotel rooms lacked was a mini fridge but other than that an amazing place to book a room!

Everything was amazing, the only thing that the hotel rooms lacked was a mini fridge but other than that an amazing place to book a room!

10

Kimberly

19. Aug. 2025

·

Aufenthalt für 4 Nächte

Loved everything. Only thing is their is no microwave or refrigerator so alot of food was wasted. Pleaseeeeeeee get microwaves in the rooms. Other than that AMAZING

Loved everything. Only thing is their is no microwave or refrigerator so alot of food was wasted. Pleaseeeeeeee get microwaves in the rooms. Other than that AMAZING

10

Nicholas

23. Juni 2025

·

Aufenthalt für eine Nacht

Really nice property, very nice rooms and the bed is extremely comfortable, and the bathroom is really nicely upgraded. My one take away is that the rooms are not very quiet, they definitely cheapes out on the soundproofing on the walls because you can hear your neighbors.

Really nice property, very nice rooms and the bed is extremely comfortable, and the bathroom is really nicely upgraded. My one take away is that the rooms are not very quiet, they definitely cheapes out on the soundproofing on the walls because you can hear your neighbors.

8

Lisa

9. Juli 2024

·

Aufenthalt für eine Nacht

Rooms are nice but need more outlets

Rooms are nice but need more outlets

8

Sandra

13. Sept. 2025

·

Aufenthalt für 3 Nächte

Nice room except no refrigerator. Shouldn’t have to pay a fee for an already expensive facility. No shampoo when I went to a shower.

Nice room except no refrigerator. Shouldn’t have to pay a fee for an already expensive facility. No shampoo when I went to a shower.

10

Luz

24. Jan. 2025

·

Aufenthalt für eine Nacht

Well appointed large rooms with great beds.

Well appointed large rooms with great beds.

8

Jeffrey

9. Juli 2025

·

Aufenthalt für eine Nacht

The room was well appointed, clean, with a well thought out design. The pillows and mattress were Devine which allowed me to sleep like Rip Van Winkle. Large shower which easily accommodated two people for a warm comfortable wash. Decent food and the movie theater was a big plus for the kids. Casino 4 stars.

The room was well appointed, clean, with a well thought out design. The pillows and mattress were Devine which allowed me to sleep like Rip Van Winkle. Large shower which easily accommodated two people for a warm comfortable wash. Decent food and the movie theater was a big plus for the kids. Casino 4 stars.

6

Leslie

18. Mai 2025

·

Aufenthalt für 2 Nächte

Worst setup in terms of furniture. Needed to have the bed on the larger wall facing the tv. Need dressers for additional clothing and larger closet as only half the closet was ok to use for hanging. Really bad use of space. The room was nice but the lighting was truly awful. The lightbulbs glared in your eyes. It needed recessed or indirect lighting. The garbage can in the room was absolutely rusted and disgusting. The furniture in the room was very u comfortable. The chairs sat too low for the table. Clearly nobody sat it them when designing this room.

Worst setup in terms of furniture. Needed to have the bed on the larger wall facing the tv. Need dressers for additional clothing and larger closet as only half the closet was ok to use for hanging. Really bad use of space. The room was nice but the lighting was truly awful. The lightbulbs glared in your eyes. It needed recessed or indirect lighting. The garbage can in the room was absolutely rusted and disgusting. The furniture in the room was very u comfortable. The chairs sat too low for the table. Clearly nobody sat it them when designing this room.

10

Robin

30. Sept. 2024

·

Aufenthalt für eine Nacht

Loved this hotel. The room was excellent, clean, and comfortable. The only issue was there was no refrigerator. The bathroom was lovely though. I appreciated the convenience of restaurants, coffee and more

Loved this hotel. The room was excellent, clean, and comfortable. The only issue was there was no refrigerator. The bathroom was lovely though. I appreciated the convenience of restaurants, coffee and more

8

Lisa

23. März 2025

·

Aufenthalt für eine Nacht

Hallways were quiet, wouldn’t know there was a casino 2 floors below. But unfortunately, I could hear the people in the room next door talk and they were talking at a normal level. A bit annoying when trying to sleep. Overall nice place, I would stay again with earplugs to sleep.

Hallways were quiet, wouldn’t know there was a casino 2 floors below. But unfortunately, I could hear the people in the room next door talk and they were talking at a normal level. A bit annoying when trying to sleep. Overall nice place, I would stay again with earplugs to sleep.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Viele Gäste heben das freundliche, zuvorkommende Personal an der Rezeption und den hilfsbereiten Service hervor. Andere berichten über lange oder schwierige Check-ins, uneinheitliche Kommunikation oder mangelnde Umsetzung, begrenzte Informationen für Erstbesucher und gelegentlich Sicherheitsprobleme oder unfreundliches Verhalten.

Ähnliche Gästebewertungen

10

narda

9. Sept. 2025

·

Aufenthalt für eine Nacht

The staff was absolutely amazing. I can't say enough about them.

The staff was absolutely amazing. I can't say enough about them.

4

Dawn

23. Okt. 2024

·

Aufenthalt für eine Nacht

I feel that the staff was not helpful for customers new to a cascino hotel. A brief explanation of the amenities the hotel and cascino had to offer would have been great but we basically checked in and were left to our own devices. It would have been great for staff to go over the dining options and to explain how the cascino operates (a brief overview of how to use the cascino) or direct us to someone within the cascino to tell us how to gamble! We spent 2 hours walking around trying to figure out how to use the slot machines before we asked a security guard who directed us to an information desk, who told us to use a kiosk..... we did all that and our gambling card still did not work. We played some blackjack, gave up trying to figure out how to use the machines and got some food at the sports bar. The food was not good but the atmosphere was lively. Parking at the hotel was hard to find. Took us at least 30 minutes driving in circles to find it. For almost 500.00 per night, totally not worth it

I feel that the staff was not helpful for customers new to a cascino hotel. A brief explanation of the amenities the hotel and cascino had to offer would have been great but we basically checked in and were left to our own devices. It would have been great for staff to go over the dining options and to explain how the cascino operates (a brief overview of how to use the cascino) or direct us to someone within the cascino to tell us how to gamble! We spent 2 hours walking around trying to figure out how to use the slot machines before we asked a security guard who directed us to an information desk, who told us to use a kiosk..... we did all that and our gambling card still did not work. We played some blackjack, gave up trying to figure out how to use the machines and got some food at the sports bar. The food was not good but the atmosphere was lively. Parking at the hotel was hard to find. Took us at least 30 minutes driving in circles to find it. For almost 500.00 per night, totally not worth it

8

Susan

15. Juni 2025

·

Aufenthalt für eine Nacht

Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.

Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.

10

Emily

24. Mai 2024

·

Aufenthalt für eine Nacht

There was a problem at check in but the front desk was easily able to solve it. The rooms are lovely.

There was a problem at check in but the front desk was easily able to solve it. The rooms are lovely.

2

Tracy

28. Sept. 2025

·

Aufenthalt für 2 Nächte

Check in was terrible. It took about 1 hour & 2 calls to my Bank to explain to MGM their system was causing my credit card to decline. The staff at check in kept switching computers & discussing with us how they’ve had to change pins & pass codes to restart their systems. Needless to say our Anniversary getaway was ruined right at check in. First time to MGM Springfield and Definitely the last!!!!

Check in was terrible. It took about 1 hour & 2 calls to my Bank to explain to MGM their system was causing my credit card to decline. The staff at check in kept switching computers & discussing with us how they’ve had to change pins & pass codes to restart their systems. Needless to say our Anniversary getaway was ruined right at check in. First time to MGM Springfield and Definitely the last!!!!

4

Jeffery

23. Dez. 2024

·

Aufenthalt für eine Nacht

Stay was wonderful. Hotels.com did not properly pass the reservation informative to the hotel. The check-in process took more than 20 minutes. Try Red Rose restaurant for a great Italian meal!

Stay was wonderful. Hotels.com did not properly pass the reservation informative to the hotel. The check-in process took more than 20 minutes. Try Red Rose restaurant for a great Italian meal!

4

Timothy

7. Okt. 2025

·

Aufenthalt für 2 Nächte

Let's start with there is no valet parking and go down hill from there. Finding the hotel entrance to check in must be a secret because there is no signage at all. I guess everyone likes to park 4 blocks away and schlep their luggage across the entire garage and length of the casino in hopes of finding the check in desk. We left to go out for the day at 9am and put the service light on. Returned at 4pm and the room had not been cleaned. There were 5 housekeeping carts within 20 feet of our door but apparently it was more important to clean vacant rooms than occupied ones. When we went to the front desk to ask for help they were friendly but useless and we waited an hour for them to get the room cleaned. When I asked for some compensation they offered a $50 dining credit. Of course half the restaurants were closed and the ones that were open were not restaurants but self service kiosks. The room was beautiful but totally lacking in function. No drawers. No refrigerator. Pretty lights but not easily accessible switches and no hand held shower so you have to get your head soaked like it or not. The spa was closed indefinitely. We were told to seek compensation from Hotels.com because we didn't book directly with the hotel.

Let's start with there is no valet parking and go down hill from there. Finding the hotel entrance to check in must be a secret because there is no signage at all. I guess everyone likes to park 4 blocks away and schlep their luggage across the entire garage and length of the casino in hopes of finding the check in desk. We left to go out for the day at 9am and put the service light on. Returned at 4pm and the room had not been cleaned. There were 5 housekeeping carts within 20 feet of our door but apparently it was more important to clean vacant rooms than occupied ones. When we went to the front desk to ask for help they were friendly but useless and we waited an hour for them to get the room cleaned. When I asked for some compensation they offered a $50 dining credit. Of course half the restaurants were closed and the ones that were open were not restaurants but self service kiosks. The room was beautiful but totally lacking in function. No drawers. No refrigerator. Pretty lights but not easily accessible switches and no hand held shower so you have to get your head soaked like it or not. The spa was closed indefinitely. We were told to seek compensation from Hotels.com because we didn't book directly with the hotel.

4

Anthony

27. Aug. 2024

·

Aufenthalt für eine Nacht

The problem was very poor service at check-in. Attempted to check in at 3:15 pm only to be told the room wasn't ready. Was told we would get a text when the room was ready. Text came at 5:10 pm. We had to go back to the front desk to ask about it. Staff didn't offer any compensation for the delay. When I ask about credit for the stay on their rewards program I was told not eligible because I used Expedia to book the room, very petty on top of the delay.

The problem was very poor service at check-in. Attempted to check in at 3:15 pm only to be told the room wasn't ready. Was told we would get a text when the room was ready. Text came at 5:10 pm. We had to go back to the front desk to ask about it. Staff didn't offer any compensation for the delay. When I ask about credit for the stay on their rewards program I was told not eligible because I used Expedia to book the room, very petty on top of the delay.

10

Colleen

4. Dez. 2025

·

Aufenthalt für eine Nacht

Fast, friendly check in

Fast, friendly check in

10

Jennifer

26. Juni 2025

·

Aufenthalt für 5 Nächte

The hotel experience was great, except for the security staff that monitor the entrances of the casino were very aggressive and profiled my sister’s black boyfriend.

The hotel experience was great, except for the security staff that monitor the entrances of the casino were very aggressive and profiled my sister’s black boyfriend.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Günstige Lage in der Nähe des MassMutual Center, der Basketball Hall of Fame und der I-91, mit vielen Möglichkeiten, die man nicht verlassen muss. Mehrere Bewertungen beschreiben die Umgebung und das Parkhaus als zwielichtig oder unsicher, und die Wegbeschreibung zum Check-in ist unklar.

Ähnliche Gästebewertungen

10

Janet

25. Aug. 2025

·

Aufenthalt für eine Nacht

It’s Springfield. Don’t leave the building to wander around. However the facility itself was fabulous.

It’s Springfield. Don’t leave the building to wander around. However the facility itself was fabulous.

10

laura

15. Sept. 2025

·

Aufenthalt für eine Nacht

The front desk service is top notch and our room was thoughtfully designed and aesthetically pleasing. Traveled here for a convention and really appreciated location close to mass mutual center. Several good restaurant options right in the hotel/casino. Loved the museum complex which has fine art, science museum and a fun museum dedicated to Springfield native, Dr Seuss.

The front desk service is top notch and our room was thoughtfully designed and aesthetically pleasing. Traveled here for a convention and really appreciated location close to mass mutual center. Several good restaurant options right in the hotel/casino. Loved the museum complex which has fine art, science museum and a fun museum dedicated to Springfield native, Dr Seuss.

10

Blaise

1. Feb. 2025

·

Aufenthalt für 2 Nächte

Very friendly staff. It was an easy on and easy off of interstate 91. Plenty of parking.

Very friendly staff. It was an easy on and easy off of interstate 91. Plenty of parking.

8

Rodney

5. Juli 2024

·

Aufenthalt für 2 Nächte

Area around hotel was fine but away from the hotel is sketchy in some areas.

Area around hotel was fine but away from the hotel is sketchy in some areas.

10

Todd

30. März 2025

·

Aufenthalt für eine Nacht

Great location. Plenty of slot machine's and great choices for food on site.

Great location. Plenty of slot machine's and great choices for food on site.

10

Katie

22. Feb. 2025

·

Aufenthalt für eine Nacht

Great location for attending an event at The Mass Mutual Center. The room was quiet.

Great location for attending an event at The Mass Mutual Center. The room was quiet.

8

Glenn

24. Aug. 2025

·

Aufenthalt für 2 Nächte

Once inside the casino/hotel its safe, area around hotel is less safe feeling. Parking garage, approached by someone asking for money.

Once inside the casino/hotel its safe, area around hotel is less safe feeling. Parking garage, approached by someone asking for money.

8

Francis

20. Mai 2025

·

Aufenthalt für 2 Nächte

great location for graduation

great location for graduation

8

Richard

27. Aug. 2025

·

Aufenthalt für eine Nacht

No valet parking. It was not clear where to park or how to get into the hotel. There was someone asking for money at the elevator. The room was nice and it was clean. The casino did nothing for me.

No valet parking. It was not clear where to park or how to get into the hotel. There was someone asking for money at the elevator. The room was nice and it was clean. The casino did nothing for me.

6

Kenneth

20. Sept. 2024

·

Aufenthalt für 3 Nächte

No refrigerator, no desk, two very small drawers. The hotel is located in a really shady area. Don’t go outside at night. Pros free parking, 10 minutes from the Big E, the Chandler Steakhouse, nice pool and a casino.

No refrigerator, no desk, two very small drawers. The hotel is located in a really shady area. Don’t go outside at night. Pros free parking, 10 minutes from the Big E, the Chandler Steakhouse, nice pool and a casino.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Es gibt mehrere gastronomische Angebote vor Ort, darunter ein Steakhouse, eine Sportsbar und eine Food Court, aber die Auswahl zum Frühstück ist begrenzt und es gibt keinen Zimmerservice. Die Qualität von Speisen und Service variiert, und einige Einrichtungen sind an bestimmten Tagen geschlossen oder stellen den Service frühzeitig ein.

Ähnliche Gästebewertungen

8

Allison

1. Dez. 2025

·

Aufenthalt für eine Nacht

Hotel was nice and clean. People were friendly. Lunch at sports bar was a disaster. Wrong food brought out multiple times and checks had to be corrected more than once.

Hotel was nice and clean. People were friendly. Lunch at sports bar was a disaster. Wrong food brought out multiple times and checks had to be corrected more than once.

8

Susan

15. Juni 2025

·

Aufenthalt für eine Nacht

Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.

Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.

8

Louise

9. Jan. 2025

·

Aufenthalt für eine Nacht

Loved that it is non smoking! Place was very nice and rooms in hotel had high quality beds and pillows. bathroom clean with nice walk in shower with rain shower head. However, I gave it four stars because the food court food was not very good, I asked if the lobster bisque was creamy thick or thin. Was told yes it creamy. However It was thin and tasteless. Lastly, I was disappointed that there is no sit down breakfast restaurant in the casino or surrounding neighborhood. I Was told closest by the hotel desk staff there was one was 10 minutes away.

Loved that it is non smoking! Place was very nice and rooms in hotel had high quality beds and pillows. bathroom clean with nice walk in shower with rain shower head. However, I gave it four stars because the food court food was not very good, I asked if the lobster bisque was creamy thick or thin. Was told yes it creamy. However It was thin and tasteless. Lastly, I was disappointed that there is no sit down breakfast restaurant in the casino or surrounding neighborhood. I Was told closest by the hotel desk staff there was one was 10 minutes away.

10

Matthew

24. Mai 2024

·

Aufenthalt für eine Nacht

Loves the property was a good time, better or more restaurants open Monday and Tuesday would be good

Loves the property was a good time, better or more restaurants open Monday and Tuesday would be good

8

Margaret

12. Apr. 2025

·

Aufenthalt für eine Nacht

I found the hotel was very clean and everyone was very friendly and helpful! The restaurants were good. Overall experience was satisfactory!

I found the hotel was very clean and everyone was very friendly and helpful! The restaurants were good. Overall experience was satisfactory!

6

Emily

28. Juni 2025

·

Aufenthalt für eine Nacht

Stayed here for my birthday with my husband. Room was clean but ac barely worked and it was HOT. Finally fell asleep and got a phone call to the room at 1:30am from front desk telling me someone was trying to get in contact with me. Confused as to what was going on - they called back only to tell me they were calling the wrong room. Questioned staff at checkout this am and they had no clue about any of it. The one night we wanted some piece and quiet they’re waking us up for some nonsense. :( also went to have a drink at the bar at 6 which closed at 8 and bartender tells us oh sorry you’re too late. They need me at the bar outside - confusing

Stayed here for my birthday with my husband. Room was clean but ac barely worked and it was HOT. Finally fell asleep and got a phone call to the room at 1:30am from front desk telling me someone was trying to get in contact with me. Confused as to what was going on - they called back only to tell me they were calling the wrong room. Questioned staff at checkout this am and they had no clue about any of it. The one night we wanted some piece and quiet they’re waking us up for some nonsense. :( also went to have a drink at the bar at 6 which closed at 8 and bartender tells us oh sorry you’re too late. They need me at the bar outside - confusing

8

George

1. Juli 2025

·

Aufenthalt für eine Nacht

Property was clean and safe, the food at Costa was mediocre

Property was clean and safe, the food at Costa was mediocre

10

Rosemary

27. Jan. 2025

·

Aufenthalt für eine Nacht

Beautiful clean room, dinner at Chandler restaurant was great! Will stay here again.

Beautiful clean room, dinner at Chandler restaurant was great! Will stay here again.

10

John

14. Nov. 2025

·

Aufenthalt für eine Nacht

There were no real breakfast options

There were no real breakfast options

8

Jennifer

5. Juli 2024

·

Aufenthalt für eine Nacht

Very nice! Would stay there again. Rooms were beautiful and very comfortable. Stylish decor in rooms and main areas of hotel. Staff were pleasant. Could improve on food choices though. An hour wait for chicken tenders and grilled cheese is a bit much.

Very nice! Would stay there again. Rooms were beautiful and very comfortable. Stylish decor in rooms and main areas of hotel. Staff were pleasant. Could improve on food choices though. An hour wait for chicken tenders and grilled cheese is a bit much.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

10

Kelsey

17. Nov. 2024

·

Aufenthalt für eine Nacht

Fun

Fun

8

Amelia

4. Aug. 2024

·

Aufenthalt für 4 Nächte

…

…

8

James

1. Mai 2024

·

Aufenthalt für 2 Nächte

👍

👍

10

Kevin

vor 3 Wochen

·

Aufenthalt für eine Nacht

Everything was wonderful the people the restaurants the room the casino 🎰 will definitely be back!!!

Everything was wonderful the people the restaurants the room the casino 🎰 will definitely be back!!!

2

Kimberly

vor 3 Wochen

·

Aufenthalt für eine Nacht

Dirty casino. Dirty environment. Marijuana odor in parking garage And vagrants lurking in parking lot that looked like meth head. Gross overall a real turn off this property

Dirty casino. Dirty environment. Marijuana odor in parking garage And vagrants lurking in parking lot that looked like meth head. Gross overall a real turn off this property

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 00:00

Bis 11:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

Oktober 2026

November 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

2026-10-24: NO DATA
2026-10-25: 216.87133659858702USD
2026-10-26: 214.96959131774904USD
2026-10-27: 269.28200102653506USD
2026-10-28: 338.5584419319153USD
2026-10-29: 241.45978400344848USD
2026-10-30: 291.3651138458252USD
2026-10-31: 312.9277081161499USD
2026-11-01: 191.77537719078063USD
2026-11-02: 214.51403704338074USD
2026-11-03: 214.51403704338074USD
2026-11-04: 214.51403704338074USD
2026-11-05: 214.51403704338074USD
2026-11-06: 328.0132478347778USD
2026-11-07: 350.7132987823486USD
2026-11-08: 191.81396898193358USD
2026-11-09: 191.81396898193358USD
2026-11-10: 214.51403704338074USD
2026-11-11: 191.81396898193358USD
2026-11-12: 299.6383039474487USD
2026-11-13: 486.91257763519286USD
2026-11-14: 486.91257763519286USD
2026-11-15: 212.97223080978392USD
2026-11-16: 435.8391915046692USD
2026-11-17: 435.8391915046692USD
2026-11-18: 191.8144995121002USD
2026-11-19: 191.8144995121002USD
2026-11-20: 282.61367646980284USD
2026-11-21: 305.06306047058104USD
2026-11-22: 191.8144995121002USD
2026-11-23: 191.1657980293274USD
2026-11-24: 191.81396898193358USD
2026-11-25: 191.81396898193358USD
2026-11-26: 214.51403704338074USD
2026-11-27: 305.31374453125USD
2026-11-28: 305.31374453125USD
2026-11-29: 191.81396898193358USD
2026-11-30: 191.81396898193358USD
2026-12-01: 191.81396898193358USD
2026-12-02: 191.81396898193358USD
2026-12-03: 191.81396898193358USD
2026-12-04: 282.5430817298889USD
2026-12-05: 350.08142024002075USD
2026-12-06: 191.81396898193358USD
2026-12-07: 191.81396898193358USD
2026-12-08: 203.16373774757386USD
2026-12-09: 203.16373774757386USD
2026-12-10: 248.56330911254884USD
2026-12-11: 282.5430817298889USD
2026-12-12: 350.7143940704346USD
2026-12-13: 191.81396898193358USD
2026-12-14: 191.81396898193358USD
2026-12-15: 203.16373774757386USD
2026-12-16: 203.16373774757386USD
2026-12-17: 203.16373774757386USD
2026-12-18: 282.61367646980284USD
2026-12-19: 361.3252027694702USD
2026-12-20: 191.81396898193358USD
2026-12-21: 191.8144995121002USD
2026-12-22: 191.81396898193358USD
2026-12-23: 190.07670516662597USD
2026-12-24: 190.07670516662597USD

Check-in beginnt um 15:00 Uhr
Check-in endet um 23:59 Uhr
Check-out endet um 11:00 Uhr

Der Check-in muss von einer Person durchgeführt werden, die mindestens 21 Jahre alt ist.

Einschränkungen beim Check-in
Ein früher Check-in ist gegen Gebühr möglich (vorbehaltlich der Verfügbarkeit); ein später Check-out ist gegen Gebühr möglich (vorbehaltlich der Verfügbarkeit);

Altersanforderungen
Das Mindestalter für den Check-in beträgt 21 Jahre

Haustiere
Maximale Anzahl der Haustiere pro Zimmer 22; Maximales Gewicht des Haustiers (pro Tier) in lb ist 5050; Maximales Gewicht des Haustiers (pro Tier) in kg ist 2323; Servicehunde sind erlaubt; Servicehunde sind von Gebühren/Einschränkungen befreit; Es sind nur Hunde erlaubt; Haustiere sind erlaubt; Haustiergebühr: USD 150.00 pro Unterkunft, pro Nacht; Servicehunde sind von Gebühren befreit;

Dienstleistungen der Rezeption
Kontaktloser Check-in und kontaktloser Check-out sind verfügbar; Das Personal der Rezeption wird die Gäste bei der Ankunft in der Unterkunft begrüßen. Informationen der Unterkunft können mithilfe von Übersetzungstools übersetzt werden. Die Unterkunft wird beim Check-in eine Autorisierung einer Kreditkarte oder Debitkarte für die allgemeine Kaution vornehmen. Kreditkartenguthaben werden von inländischen Banken innerhalb von 7 Tagen nach dem Check-out freigegeben. Kreditkartenguthaben werden von internationalen Banken innerhalb von 30 Tagen nach dem Check-out freigegeben. Bei Debitkarten können zusätzliche Verzögerungen auftreten.

<Identifikation
Ein amtlicher Lichtbildausweis und eine Kreditkarte können beim Check-in für Nebenkosten erforderlich sein;

Richtlinien für Kinder und Zustellbetten
Es können Gebühren für zusätzliche Personen anfallen, die je nach Richtlinie der Unterkunft variieren; Babybett-Gebühr: USD 20.0 pro Aufenthalt; Keine Zustellbetten verfügbar

Gastronomie
Genießen Sie amerikanische Küche in der TAP Sports Bar, einem der vielen Gastronomiebetriebe des Hotels, zu denen 8 Restaurants und ein Coffee Shop/Café gehören. Entspannen Sie mit einem erfrischenden Getränk in einer der 5 Bars/Lounges. Auf Bestellung zubereitetes Frühstück ist täglich von 6:00 Uhr bis 11:00 Uhr gegen Gebühr erhältlich. Gebühr für auf Bestellung zubereitetes Frühstück: ca. USD 20 bis 30 für Erwachsene und USD 12 bis 20 für Kinder;

Verpflichtende Gebühren und Steuern

Sie werden gebeten, die folgenden Gebühren in der Unterkunft zu bezahlen. Die Gebühren können anwendbare Steuern enthalten:

Kaution: USD 150.00 pro Unterkunft, pro Tag
Resort-Gebühr: USD 22.69 pro Unterkunft, pro Nacht

Die Resort-Gebühr beinhaltet:

Zusätzliche Inklusivleistungen
Business Center/Computerzugang
Zugang zum Fitnesscenter
Wasser in Flaschen im Zimmer
Internetzugang
Telefonate