Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
212 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
212 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Ventus at Marina El Cid Spa & Beach Resort - All Inclusive ligger prisen pr. nat i gennemsnit på 192 US$ i den billigste måned (juni) og 604 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 293 US$ |
| februar | 468 US$ |
| marts | 341 US$ |
| april | 249 US$ |
| maj | 222 US$ |
| juni | 192 US$ |
| juli | 207 US$ |
| august | 272 US$ |
| september | 212 US$ |
| oktober | 237 US$ |
| november | 271 US$ |
| december | 604 US$ |
J
F
M
A
M
J
J
A
sep. · 212 US$
S
O
N
D
Dyrest: december (ca. 604 US$)
Billigst: juni (ca. 192 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan nyde massage og ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, som omfatter en udendørs pool, 2 udendørs pickleballbaner og et fitnesscenter. Andre faciliteter på dett...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan nyde massage og ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, som omfatter en udendørs pool, 2 udendørs pickleballbaner og et fitnesscenter. Andre faciliteter på dette overnatningssted inkluderer gratis trådløs internetadgang, concierge-tjenester og festsal.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception.
Spisning
Få en bid mad på Ile de France, som er en af 2 restauranter på dette overnatningssted. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets kaffebar/café. Besøg strandbaren, baren ved poolen eller en af de 3 barer/lounger, hvor du kan slappe af med en forfriskende drink.
Værelser
Føl dig hjemme i et af de 290 aircondition-afkølede værelser, der indeholder minibar og fladskærms-tv. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Badeværelserne har bruser, gratis toiletartikler og hårtørrer.
Lokation
Overnatter du ved Ventus at Marina El Cid Spa & Beach Resort - All Inclusive, som ligger på stranden i Puerto Morelos, er du kun 3 minutters kørsel fra Puerto Morelos Bytorv og 8 minutters kørsel fra Puerto Morelos Strand. Dette overnatningssted med alt inklusive ligger 21 km fra Moon Palace Golfklub og 21,7 km fra Maroma Beach.
I nærheden
Arrecife de Puerto Morelos Nationalpark(0.6 mil)
Puerto Morelos Kunstneres Kooperativ(1.3 mil)
San Jose Katolske Kirke(1.3 mil)
Puerto Morelos Bytorv(1.3 mil)
Ojo de Agua Strand(1.3 mil)
Det Skæve Fyr(1.4 mil)
Puerto Morelos Strand(3.2 mil)
Monumento Ruta de los Cenotes(3.3 mil)
Jungle Spa(3.9 mil)
Esperanza Helligdom og Tidskapsel(3.9 mil)
Dr. Alfredo Barrera Marins botaniske have(4.3 mil)
Cirque du Soleil Boutique at Vidanta Riviera Maya(10.3 mil)
Playa Paraiso Golfbane(10.4 mil)
El Rey Polo Country Club(10.6 mil)
Nicklaus Design Golf Course(10.6 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(17.5 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(43.1 mil)
Tulum Intl. Airport (TQO)(86.8 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Overvåget parkering
Turistservice
Lokation
Boulevard El Cid Unidad 11, Puerto Morelos, Quintana Roo, Mexico
Arrecife de Puerto Morelos Nationalpark (0.6 mil)
Puerto Morelos Kunstneres Kooperativ (1.3 mil)
San Jose Katolske Kirke (1.3 mil)
Puerto Morelos Bytorv (1.3 mil)
Ojo de Agua Strand (1.3 mil)
Det Skæve Fyr (1.4 mil)
Værelsesmuligheder
5
Junior-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
570 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
7
Premium-værelse - 1 soveværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
1109 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
8
Premium-værelse - 1 soveværelse - boblebad
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
1108 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
8
Junior Suite at Ventus Ha
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
AltanKlimaanlægPrivat badeværelseMini-bar
6
Familieværelse
Værelsesoplysninger
2 Dobbeltsenge
og 1 Murphy Bed
Sover 5
570 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
8
Family Room at Ventus Ha
Værelsesoplysninger
2 Dobbeltsenge
og 1 Murphy Bed
Sover 5
AltanKlimaanlægPrivat badeværelseMini-bar
5
Junior-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
570 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
7
Standardsuite
Værelsesoplysninger
2 Ekstra Store Dobbeltsenge
og 1 Dobbeltseng
Sover 8
2854 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
7
Premium-suite - 2 soveværelser - boblebad
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenge
Sover 6
2228 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
5
Luksus-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 4
570 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
5
Familieværelse
Værelsesoplysninger
2 Dobbeltsenge
og 1 Murphy Bed
Sover 5
570 ft²
AltanKlimaanlægPrivat badeværelseMini-bar
Gæsteanmeldelser
8.7
Fantastisk
Baseret på 1.462 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Ventus at Marina El Cid Spa & Beach Resort - All Inclusive roser rejsende det venlige personale, rene og velholdte områder, mange pools og varieret mad på tværs af tre søsterhoteller, mens de bemærker en strand, der ofte er uegnet til svømning på grund af tang og dårlig lugt.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Ventus at Marina El Cid Spa & Beach Resort - All Inclusive roser rejsende det venlige personale, rene og velholdte områder, mange pools og varieret mad på tværs af tre søsterhoteller, mens de bemærker en strand, der ofte er uegnet til svømning på grund af tang og dårlig lugt.
Fælles frustrationer omfatter svært tilgængelige middagsreservationer, lejlighedsvise påtrængende salgsforsøg af medlemskaber og begrænset eller betalt Wi-Fi til ekstra enheder. Værelserne er moderne og komfortable, med nogle rapporter om støj fra byggeri eller servicevogne, muggen lugt eller mindre vedligeholdelsesproblemer. Bedst for rejsende, der prioriterer pools, spisning på stedet og service frem for en klassisk badestrand.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Flere pools, områder kun for voksne, tagbarer/spa, golfvogne og adgang til faciliteter på tværs af tre El Cid resorts roses gentagne gange. Stranden er en tilbagevendende ulempe: ofte smal eller stenet med masser af sargassum og lugt, så mange springer havbadningen over.
Relaterede gæsteanmeldelser
10
David
9. nov. 2025
·
Overnattede 7 nætter
Great all-inclusive value! Staff were very friendly. Variety of pools & dining options were really good. All 3 resorts were clean including public area washrooms. Great relaxing family vacation.
Great all-inclusive value! Staff were very friendly. Variety of pools & dining options were really good. All 3 resorts were clean including public area washrooms. Great relaxing family vacation.
8
Oscar
31. okt. 2025
·
Overnattede 4 nætter
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
10
Robert
26. nov. 2025
·
Overnattede 10 nætter
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
10
Michelle
9. jul. 2025
·
Overnattede 4 nætter
Beautiful property. Staff was very friendly and willing to help with any questions. Butler proactively reached out to ensure we had everything we needed. All pools were lovely and plenty of chairs. Spa experience was amazing. Downside was the sargassum at the beach. Staff worked hard every day to clean it up.
Beautiful property. Staff was very friendly and willing to help with any questions. Butler proactively reached out to ensure we had everything we needed. All pools were lovely and plenty of chairs. Spa experience was amazing. Downside was the sargassum at the beach. Staff worked hard every day to clean it up.
10
Kimberley
17. mar. 2025
·
Overnattede 7 nætter
We had a wonderful time at the Ventus at Marina El Cid & Spa. The resort was beautiful, staff was very friendly, restaurants served high quality food with lots of options, and service was incredible. There were lots of activities for the kids and the pools provided lots of fun for them too - foam party, waterslides, cliff jumping, volleyball, polo, and water games everyday. The only drawback to this resort is the beach. It is very narrow, has big sandbags blocking the swimming area, and it had a lot of green seafood washing up on it. We did not use it alt all. If the beach is not a huge priority, I would highly recommend this resort.
We had a wonderful time at the Ventus at Marina El Cid & Spa. The resort was beautiful, staff was very friendly, restaurants served high quality food with lots of options, and service was incredible. There were lots of activities for the kids and the pools provided lots of fun for them too - foam party, waterslides, cliff jumping, volleyball, polo, and water games everyday. The only drawback to this resort is the beach. It is very narrow, has big sandbags blocking the swimming area, and it had a lot of green seafood washing up on it. We did not use it alt all. If the beach is not a huge priority, I would highly recommend this resort.
10
Thomas
9. aug. 2025
·
Overnattede 5 nætter
Super safe and clean. Great food and staff But just know the beach is completely unusable.
Super safe and clean. Great food and staff But just know the beach is completely unusable.
10
Cecilia
2. sep. 2025
·
Overnattede 3 nætter
This is my 4th time at this resort. You can't beat how delicious the food is. The Kobo restaurant experience is especially spectacular. The rooms are spacious and clean. I love the adults only pool area and bar. It's a beautiful property with decent gyms.
This is my 4th time at this resort. You can't beat how delicious the food is. The Kobo restaurant experience is especially spectacular. The rooms are spacious and clean. I love the adults only pool area and bar. It's a beautiful property with decent gyms.
8
Stacy
7. aug. 2025
·
Overnattede 4 nætter
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
10
Shaina
16. feb. 2025
·
Overnattede 6 nætter
This resort was beautiful! The adults only infinity pool and bar area was our favorite. There are three properties very close to each other that you can enjoy amenities in. Very good restaurants to choose from across these properties. I’d definitely return.
This resort was beautiful! The adults only infinity pool and bar area was our favorite. There are three properties very close to each other that you can enjoy amenities in. Very good restaurants to choose from across these properties. I’d definitely return.
10
Claudia
22. sep. 2025
·
Overnattede 5 nætter
Beautiful pools and plenty of lounging areas and seating. Great staff, loved room service and delicious food options late at night.
Beautiful pools and plenty of lounging areas and seating. Great staff, loved room service and delicious food options late at night.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Gæsterne beskriver ofte resortet og pools som meget rene og velholdte. Et mindre antal nævner muggen eller kloaklugt, lejlighedsvis skimmel eller isolerede mangler omkring nogle pool- eller spiseområder.
Relaterede gæsteanmeldelser
10
Jag
30. nov. 2025
·
Overnattede 7 nætter
Super clean hotel and great food
Super clean hotel and great food
8
Juan Manuel Garcia
21. feb. 2025
·
Overnattede 7 nætter
everything was clean, staff works really hard to make sure you feel comfortable
everything was clean, staff works really hard to make sure you feel comfortable
10
Daniel
19. okt. 2025
·
Overnattede 7 nætter
Food is amazing and lots of varieties. Excellent pools. Lived the bars and drinks at the Wave bar. Staff were very nice and formal. Our room was very clean and taken care of daily. A/C worked great and never had issues. The only downside of this property is it doesnt have ocean view that other places in Cancun has. And mosquitoes were annoying once the sun went down. Bring bug spray. But didnt noticed bugs after 10pm or so.
Food is amazing and lots of varieties. Excellent pools. Lived the bars and drinks at the Wave bar. Staff were very nice and formal. Our room was very clean and taken care of daily. A/C worked great and never had issues. The only downside of this property is it doesnt have ocean view that other places in Cancun has. And mosquitoes were annoying once the sun went down. Bring bug spray. But didnt noticed bugs after 10pm or so.
10
William
25. okt. 2025
·
Overnattede 7 nætter
The staff paid everyone so much respect and could not do enough for us. The food was first class with there always being something available to eat depending on your taste.one downside Aircon was sometimes too cold.all of the pool areas were exceptionally well maintained .the general cleanliness of rooms and gardens were fantastic and you could eat the food off the floor if you so wished booking in was so quick and easy with minimal fuss taken to your room by golf carts which were always available to get you round the complex. Fantastic resort definitely worth visiting at any time.
The staff paid everyone so much respect and could not do enough for us. The food was first class with there always being something available to eat depending on your taste.one downside Aircon was sometimes too cold.all of the pool areas were exceptionally well maintained .the general cleanliness of rooms and gardens were fantastic and you could eat the food off the floor if you so wished booking in was so quick and easy with minimal fuss taken to your room by golf carts which were always available to get you round the complex. Fantastic resort definitely worth visiting at any time.
8
Sandra
14. okt. 2025
·
Overnattede 3 nætter
Bedroom was very nicely done. Simple clean and comfortable bed. Grounds were beautifully manicured gardens not a square inch of space that wasn't looked after. Italian restaurant was excellent and very nice service everywhere. Just terrible septic smell from time to time but was very off putting otherwise I would have rated this resort a 4.5 ⭐.
Bedroom was very nicely done. Simple clean and comfortable bed. Grounds were beautifully manicured gardens not a square inch of space that wasn't looked after. Italian restaurant was excellent and very nice service everywhere. Just terrible septic smell from time to time but was very off putting otherwise I would have rated this resort a 4.5 ⭐.
10
TONIA
17. sep. 2025
·
Overnattede 6 nætter
The food was excellent, the pools were very clean and nice, the customer service was exceptional. Everything was great.
The food was excellent, the pools were very clean and nice, the customer service was exceptional. Everything was great.
4
Crystal
3. aug. 2025
·
Overnattede 5 nætter
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
10
Sheila
3. nov. 2025
·
Overnattede 7 nætter
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
6
Daniel
6. aug. 2025
·
Overnattede 7 nætter
As many amenities the resort had unfortunately cleanliness does not seem to be it's priority around the pool/eating areas in particular.
As many amenities the resort had unfortunately cleanliness does not seem to be it's priority around the pool/eating areas in particular.
10
Nicholas
28. aug. 2025
·
Overnattede 7 nætter
Well maintained resort.
Well maintained resort.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, komfortable og i nogle tilfælde rummelige eller med direkte adgang til poolen, med behageligt udsigt. Nogle gæster nævner støj fra byggeri eller servicevogne, lejlighedsvis muggen lugt eller slidte inventar, badeværelser med åbent koncept og begrænset eller betalt Wi-Fi samt sjældne strømafbrydelser.
Relaterede gæsteanmeldelser
10
Karen
18. jul. 2025
·
Overnattede 5 nætter
We stayed for 5 nights and loved how cleaned, well maintained the landscapes around the property. The room with ocean view was okay, nice and cleaned. We didn’t get the full view of the ocean as we hoped as there were trees by the balcony blocked the view. We stayed on the second floor building 27, Platinum Luxury. The room has everything we needed. We had two butlers assigned day shift and night shift. Ricardo and Freddy both were great! They came and checked to make sure we got everything we needed for the room and they helped made reservation for our last night there. Dining options and food were good. Everyone at the property were super friendly and helpful. Definitely would commend to our friends and family, and stay here again in the future.
We stayed for 5 nights and loved how cleaned, well maintained the landscapes around the property. The room with ocean view was okay, nice and cleaned. We didn’t get the full view of the ocean as we hoped as there were trees by the balcony blocked the view. We stayed on the second floor building 27, Platinum Luxury. The room has everything we needed. We had two butlers assigned day shift and night shift. Ricardo and Freddy both were great! They came and checked to make sure we got everything we needed for the room and they helped made reservation for our last night there. Dining options and food were good. Everyone at the property were super friendly and helpful. Definitely would commend to our friends and family, and stay here again in the future.
8
Oscar
31. okt. 2025
·
Overnattede 4 nætter
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
10
David
4. okt. 2025
·
Overnattede 5 nætter
We got a swim up room & it was the best!
We got a swim up room & it was the best!
8
Vitalii
15. aug. 2025
·
Overnattede 9 nætter
Overall, the hotel is at a good level, with decent food, friendly staff, and a decent selection of restaurants. However, it wasn’t without its downsides — in the last two days of our stay, it was a complete nightmare: no internet coverage, the Wi-Fi didn’t work, there were power outages, they were running on a generator, and the air conditioners didn’t work. Just terrible. But overall, I would rate it 6 out of 10.
Overall, the hotel is at a good level, with decent food, friendly staff, and a decent selection of restaurants. However, it wasn’t without its downsides — in the last two days of our stay, it was a complete nightmare: no internet coverage, the Wi-Fi didn’t work, there were power outages, they were running on a generator, and the air conditioners didn’t work. Just terrible. But overall, I would rate it 6 out of 10.
10
Nessim
17. jul. 2025
·
Overnattede 4 nætter
Everything looks great except the internet and WI-FI It’s so weird I have to pay $60 dollars per night for the internet and WI-FI
Everything looks great except the internet and WI-FI It’s so weird I have to pay $60 dollars per night for the internet and WI-FI
10
Martyna
19. sep. 2025
·
Overnattede 7 nætter
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
8
Rachel
23. jun. 2025
·
Overnattede 7 nætter
You will be charged more taxes by the hotel than what is listed directly on your booking. They charged different rates for different guests. Also, they do NOT uphold their policy for cancellation or changes made after the date listed on your reservation. Unfortunately we stayed during the Sargassum and disappointed the hotel did not communicate that the beach was unusable due to all the seaweed. The smell also was so bad it made some in our party nauseous and sick. The hotel does not work collaboratively with Expedia. Positives were the rooms were nice, the coffee Aromas was excellent and the staff remember what you order each day! The restaurants were also pretty good. We did tire of the lunch buffets but ate at the seafood, French, hibachi, Italian and Mexican restaurants. Mexican was our least favorite. Hotel itself is extremely large and spread out. We had to get picked up by golf carts from hotel for certain nights to get to our dinner reservation. Overall nice stay as there were plenty of pools to swim in but the whole point was to go for the ocean as well. We had to pay to go one mile down the road to a completely clear beach. We went with our whole family and that’s what made the trip better.
You will be charged more taxes by the hotel than what is listed directly on your booking. They charged different rates for different guests. Also, they do NOT uphold their policy for cancellation or changes made after the date listed on your reservation. Unfortunately we stayed during the Sargassum and disappointed the hotel did not communicate that the beach was unusable due to all the seaweed. The smell also was so bad it made some in our party nauseous and sick. The hotel does not work collaboratively with Expedia. Positives were the rooms were nice, the coffee Aromas was excellent and the staff remember what you order each day! The restaurants were also pretty good. We did tire of the lunch buffets but ate at the seafood, French, hibachi, Italian and Mexican restaurants. Mexican was our least favorite. Hotel itself is extremely large and spread out. We had to get picked up by golf carts from hotel for certain nights to get to our dinner reservation. Overall nice stay as there were plenty of pools to swim in but the whole point was to go for the ocean as well. We had to pay to go one mile down the road to a completely clear beach. We went with our whole family and that’s what made the trip better.
10
Sheila
3. nov. 2025
·
Overnattede 7 nætter
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
6
Devendra
27. okt. 2025
·
Overnattede 5 nætter
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
6
DANILO
8. sep. 2025
·
Overnattede 6 nætter
We upgraded to a walkout pool just to get bit by mosquitoes and there were construction across making it noisy.
We upgraded to a walkout pool just to get bit by mosquitoes and there were construction across making it noisy.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet og butlerne roses bredt for at være venlige, hårdtarbejdende og opmærksomme. Frustrationer omfatter lange check-in-procedurer, aggressiv markedsføring af medlemskaber, vanskeligheder med at få middagsreservationer og lejlighedsvis langsom eller inkonsekvent service ved poolen og i receptionen.
Relaterede gæsteanmeldelser
10
Alma
4. nov. 2025
·
Overnattede 4 nætter
I upgraded and Platinum and wouldn’t do it any other way. I had a butler who catered to me 24 hours a day. My butler made my dinner reservations and would pick me up in the golf cart within minutes when I need to go to a different part of the resort. The roof top bar was beautiful. My favorite was the service.
I upgraded and Platinum and wouldn’t do it any other way. I had a butler who catered to me 24 hours a day. My butler made my dinner reservations and would pick me up in the golf cart within minutes when I need to go to a different part of the resort. The roof top bar was beautiful. My favorite was the service.
6
Elizabeth
30. okt. 2025
·
Overnattede 5 nætter
Nice clean resort but food was disappointing. Service not the greatest. There is not much of a “beach” there.
Nice clean resort but food was disappointing. Service not the greatest. There is not much of a “beach” there.
10
Damian
19. jul. 2025
·
Overnattede 7 nætter
Excellent hotels and amazing restaurants. Our concierge Alex was amazing. I will definitely return.
Excellent hotels and amazing restaurants. Our concierge Alex was amazing. I will definitely return.
6
Phil Maurice
20. nov. 2025
·
Overnattede 7 nætter
Ventus was amazing the staff was great and the site is immaculate. The biggest problem with it was the high pressure sales to buy into the Ventus hotel. This is extremely disappointing and something to consider when booking this hotel. Time spent in paradise should come with no pressures especially to spend more money. Truly disappointed.
Ventus was amazing the staff was great and the site is immaculate. The biggest problem with it was the high pressure sales to buy into the Ventus hotel. This is extremely disappointing and something to consider when booking this hotel. Time spent in paradise should come with no pressures especially to spend more money. Truly disappointed.
10
Yedideyah
10. nov. 2025
·
Overnattede 3 nætter
Great customer service.
Great customer service.
10
Patrick
22. jun. 2025
·
Overnattede 7 nætter
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
6
Devendra
27. okt. 2025
·
Overnattede 5 nætter
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
8
Patricia
8. jul. 2025
·
Overnattede 4 nætter
Overall this was a nice property and it suited what we needed. The only bad thing I would say is that we were told that to dine at the non buffet hotels we needed to make reservations 2 days in advance at the most. We arrived on a Thursday and when we were told this we immediately to the concierge where we were told to make reservations for Saturday night and then tried Sunday. They told us that all restaurants were booked up until Tuesday. We left Monday morning. Only other thing is that there was no pool side service for drinks. And if there was we never saw them. Other than that it was a much needed vacation and we enjoyed our time to relax
Overall this was a nice property and it suited what we needed. The only bad thing I would say is that we were told that to dine at the non buffet hotels we needed to make reservations 2 days in advance at the most. We arrived on a Thursday and when we were told this we immediately to the concierge where we were told to make reservations for Saturday night and then tried Sunday. They told us that all restaurants were booked up until Tuesday. We left Monday morning. Only other thing is that there was no pool side service for drinks. And if there was we never saw them. Other than that it was a much needed vacation and we enjoyed our time to relax
10
Abigail
18. nov. 2025
·
Overnattede 7 nætter
Excellent and hardworking staff. Great food!
Excellent and hardworking staff. Great food!
4
Jomayra
20. jul. 2025
·
Overnattede 4 nætter
The staff was a mixture of amazing and inattentive. The chefs and waiters they go above and beyond to make sure you feel taken care of and relaxed. But the first night we arrived we were waiting on services we had asked for night 1, 2 etc and we didn't receive the services until the day before we left. I feel the staff have good hearts but they are forgetful. During check in we didn't receive a map and we had to figure a lot of things on our own.
The staff was a mixture of amazing and inattentive. The chefs and waiters they go above and beyond to make sure you feel taken care of and relaxed. But the first night we arrived we were waiting on services we had asked for night 1, 2 etc and we didn't receive the services until the day before we left. I feel the staff have good hearts but they are forgetful. During check in we didn't receive a map and we had to figure a lot of things on our own.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Gæsterne føler sig ofte trygge og sætter pris på den nemme adgang mellem de tre forbundne resorts og nærheden til Puerto Morelos. Nogle fandt beliggenheden lidt afsides.
Relaterede gæsteanmeldelser
8
Shaylon
6. aug. 2025
·
Overnattede 5 nætter
This property was great! The facility was nice and clean. The staff was super friendly and accommodating! Olaf, at the front desk, was phenomenal! Getting to the property looks a bit sketchy but we always felt completely safe.
This property was great! The facility was nice and clean. The staff was super friendly and accommodating! Olaf, at the front desk, was phenomenal! Getting to the property looks a bit sketchy but we always felt completely safe.
10
Jason
7. apr. 2025
·
Overnattede 7 nætter
Since you can go to all 3 of the El Cid properties which are connected you can choose whatever vibe you’re looking for. Calm and relaxed or active and fun. The resort is double gated and is very safe.
Since you can go to all 3 of the El Cid properties which are connected you can choose whatever vibe you’re looking for. Calm and relaxed or active and fun. The resort is double gated and is very safe.
10
Robert
26. nov. 2025
·
Overnattede 10 nætter
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
10
Gaspar Israel
17. maj 2025
·
Overnattede 7 nætter
Pros: This recent trip to Cancun was my families 6th time visiting. We loved staying at the Ventus property, the hotel and surrounding resorts are amazing. The food is the best resort food we have ever had, drinks were okay. Service at ALL the restaurants was superb, we have a positive experience everywhere we went. We especially liked having access to all 3 resorts on the property. The options for activities and entertainment were great for the whole family. My young daughter and nephew loved going to the kids club, they had top notch care and activities. Rox, Claudia, Mar and Nikki did a great job with organizing and keeping things really fun. We will definitely consider going back to the Ventus properties, we loved our stay. Cons: The beach was disappointing, we were unable to swim. The positive is that the Puerto Morelos town is about a 4 minutes away in an uber and the beach there is stunning. We spent a day there and it made up for the lack of beach at Ventus. Keep up the great work, and thank you for our wonderful experience.
Pros: This recent trip to Cancun was my families 6th time visiting. We loved staying at the Ventus property, the hotel and surrounding resorts are amazing. The food is the best resort food we have ever had, drinks were okay. Service at ALL the restaurants was superb, we have a positive experience everywhere we went. We especially liked having access to all 3 resorts on the property. The options for activities and entertainment were great for the whole family. My young daughter and nephew loved going to the kids club, they had top notch care and activities. Rox, Claudia, Mar and Nikki did a great job with organizing and keeping things really fun. We will definitely consider going back to the Ventus properties, we loved our stay. Cons: The beach was disappointing, we were unable to swim. The positive is that the Puerto Morelos town is about a 4 minutes away in an uber and the beach there is stunning. We spent a day there and it made up for the lack of beach at Ventus. Keep up the great work, and thank you for our wonderful experience.
10
Victoria Van
27. nov. 2025
·
Overnattede 6 nætter
The property was beautiful and very well maintained. We felt very safe all around the resort and Puerto Morelos. The food was amazing! By far the best food I’ve had at an all inclusive! We booked the platinum club package (unknowingly) and it was amazing. The staff really made the trip so enjoyable. The butlers were our favourite part. They felt like family by the time our stay was over. The only negative from our stay here was the beach. The water was very brown and stinky and there were so many bugs in the water close to shore, but not the seaweed I have been reading about in many other posts from resorts on the east coast side of Mexico.
The property was beautiful and very well maintained. We felt very safe all around the resort and Puerto Morelos. The food was amazing! By far the best food I’ve had at an all inclusive! We booked the platinum club package (unknowingly) and it was amazing. The staff really made the trip so enjoyable. The butlers were our favourite part. They felt like family by the time our stay was over. The only negative from our stay here was the beach. The water was very brown and stinky and there were so many bugs in the water close to shore, but not the seaweed I have been reading about in many other posts from resorts on the east coast side of Mexico.
8
Stacy
7. aug. 2025
·
Overnattede 4 nætter
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
10
Tanya
24. dec. 2024
·
Overnattede 7 nætter
Loved our stay. Great food, staff, activities and close to town. Loved the bike ride there too.
Loved our stay. Great food, staff, activities and close to town. Loved the bike ride there too.
8
Osazuwa Michael Ighoosagie, Enejan
11. okt. 2025
·
Overnattede 6 nætter
The location of hotel, stuff are friendly
The location of hotel, stuff are friendly
8
Jonathan
14. nov. 2024
·
Overnattede 6 nætter
Property little remote, otherwise great.
Property little remote, otherwise great.
10
Marcelina
12. jan. 2025
·
Overnattede 7 nætter
Overall great for the cost. Newer property section at Ventus where we stayed. Beautiful grounds, great selection of restaurants and very good food. Not too small and not too large, so very walkable. The sister properties Marina and Ha offered additional pools and restaurants. Only negatives, not the prettiest beach, but there is a very nice beach in town which is walking distance or a $12 taxi ride. Also, pools are on the cold side and seemed like only front pool was heated. Overall, very nice time at a great place and I would recommend.
Overall great for the cost. Newer property section at Ventus where we stayed. Beautiful grounds, great selection of restaurants and very good food. Not too small and not too large, so very walkable. The sister properties Marina and Ha offered additional pools and restaurants. Only negatives, not the prettiest beach, but there is a very nice beach in town which is walking distance or a $12 taxi ride. Also, pools are on the cold side and seemed like only front pool was heated. Overall, very nice time at a great place and I would recommend.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Mange gæster vurderer maden til at være god til fremragende med mange valgmuligheder på buffeter og a la carte restauranter. Dog kan middagsreservationer være svære at få, og nogle fandt buffeterne repetitive eller gennemsnitlige.
Relaterede gæsteanmeldelser
10
Ying
5. nov. 2025
·
Overnattede 8 nætter
All the staff were extremely friendly and welcoming. There were lots of fun activities and entertainment every day, and the environment around the hotel was beautiful and relaxing. The food was quite good — nothing extraordinary, but solid and satisfying. My favorite place was the café, where you could always grab a snack whenever you felt hungry. The only minor inconvenience was that for dinner, if you didn’t want the buffet and wanted to try one of the à la carte restaurants, you had to make a reservation two days in advance — and sometimes if you went too late, they were already fully booked. Overall, it was a great stay and I would definitely come back again! 🌴
All the staff were extremely friendly and welcoming. There were lots of fun activities and entertainment every day, and the environment around the hotel was beautiful and relaxing. The food was quite good — nothing extraordinary, but solid and satisfying. My favorite place was the café, where you could always grab a snack whenever you felt hungry. The only minor inconvenience was that for dinner, if you didn’t want the buffet and wanted to try one of the à la carte restaurants, you had to make a reservation two days in advance — and sometimes if you went too late, they were already fully booked. Overall, it was a great stay and I would definitely come back again! 🌴
8
Michael
21. jun. 2025
·
Overnattede 4 nætter
The property and grounds are gorgeous. Staff is awesome. Food is solid. 4 stars for 2 reasons. One, we had trouble making reservations for most nights we were there (3 out of 4). Two,
The property and grounds are gorgeous. Staff is awesome. Food is solid. 4 stars for 2 reasons. One, we had trouble making reservations for most nights we were there (3 out of 4). Two,
8
Stacy
7. aug. 2025
·
Overnattede 4 nætter
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
10
Martyna
19. sep. 2025
·
Overnattede 7 nætter
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
4
Crystal
3. aug. 2025
·
Overnattede 5 nætter
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
10
Patrick
22. jun. 2025
·
Overnattede 7 nætter
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
10
Abigail
18. nov. 2025
·
Overnattede 7 nætter
Excellent and hardworking staff. Great food!
Excellent and hardworking staff. Great food!
6
Alexandra
20. okt. 2025
·
Overnattede 7 nætter
We had two rooms at this property from Oct 11th-18th. Our family of 5 (2 adults, 2 teens & child) stayed in Ventus, and my MIL stayed in the Marina. We’ve been all over Mexico every year for holiday, and was excited to try the ‘El CID’ brand due to the rave reviews. I literally could not find more than one or two negative reviews for this place, but unfortunately im going to have to ruin that streak: Pros: The food! This resort takes pride in their restaurants, and the servers and chefs are well beyond the standard all-inclusive dining experiences. Kobo - Japanese Teppanyaki (5 stars! My favorite) Make sure you go in hungry, because it’s a lot of food!! Trattoria De Gulio - Italian (Our least favourite but was still decent - recommend the calamari) El Alcázar - Mediterranean (5 stars - this was my husband’s favourite. Absolutely delicious & fresh) Aakat - (4 stars- My MIL’s favorite for the roast burger, and I devoured the flank steak on a volcano stone medium rare) the side of corn was no bueno, and at all costs avoid the cheese dessert! It smelt and tasted like mouldy laundry left too long in the washing machine. Corn flake with Tequila was a hit though. French Restaurant - (3 stars - I liked the French onion soup, and salmon was just okay) The breakfast buffet buffet was good, lunch options great, dinner.. no good. Needs structure. Cons: Surprise charges ($200 more than Expedia advised, pushy/rude staff, dirty beach, no entertainment at night, spotty housekeeping)
We had two rooms at this property from Oct 11th-18th. Our family of 5 (2 adults, 2 teens & child) stayed in Ventus, and my MIL stayed in the Marina. We’ve been all over Mexico every year for holiday, and was excited to try the ‘El CID’ brand due to the rave reviews. I literally could not find more than one or two negative reviews for this place, but unfortunately im going to have to ruin that streak: Pros: The food! This resort takes pride in their restaurants, and the servers and chefs are well beyond the standard all-inclusive dining experiences. Kobo - Japanese Teppanyaki (5 stars! My favorite) Make sure you go in hungry, because it’s a lot of food!! Trattoria De Gulio - Italian (Our least favourite but was still decent - recommend the calamari) El Alcázar - Mediterranean (5 stars - this was my husband’s favourite. Absolutely delicious & fresh) Aakat - (4 stars- My MIL’s favorite for the roast burger, and I devoured the flank steak on a volcano stone medium rare) the side of corn was no bueno, and at all costs avoid the cheese dessert! It smelt and tasted like mouldy laundry left too long in the washing machine. Corn flake with Tequila was a hit though. French Restaurant - (3 stars - I liked the French onion soup, and salmon was just okay) The breakfast buffet buffet was good, lunch options great, dinner.. no good. Needs structure. Cons: Surprise charges ($200 more than Expedia advised, pushy/rude staff, dirty beach, no entertainment at night, spotty housekeeping)
10
DARIN
5. jul. 2025
·
Overnattede 6 nætter
We love everything about The Ventus! The grounds are gorgeous and the people are very helpful and friendly. Restaurants are superb.
We love everything about The Ventus! The grounds are gorgeous and the people are very helpful and friendly. Restaurants are superb.
10
Robert Alan
16. dec. 2024
·
Overnattede 7 nætter
Absolutely incredible food, location and great staff. The resort is spotless and there are so many dining options.
Absolutely incredible food, location and great staff. The resort is spotless and there are so many dining options.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Morten
26. jul. 2026
·
Overnattede 5 nætter
Det var helt fantastisk at bo på Ventus Ha. Personalet - især Wendy og Moises - var så hjælpsomme. Der er masser af dyreliv omkring hotellet. Både næsebjørne, krokodiller, vaskebjørne og endda en stor slange. Room service menuen var ikke helt until; de havde meget få af de listede ting. Vær opmærksom på, at de meget gerne vil have dig til at skrive dig op til deres point-program. Vi gik til præsentationen, som egentlig var fin langt hen ad vejen. Dog følte vinos presset af deres manager til sidst. Han ville ikke helt acceptere vores nej, men have os til at skrive under på en aftale til over 40.000 dollars. Vi fik ikke engang mulighed for at se betingelserne igennem hjemme. Det virkede lidt som snyd. Dette var på Ventus at Marina. Men alt andet var helt i top! Alle restauranter var virkelig gode! Man skal opleve Kobo!
Det var helt fantastisk at bo på Ventus Ha. Personalet - især Wendy og Moises - var så hjælpsomme. Der er masser af dyreliv omkring hotellet. Både næsebjørne, krokodiller, vaskebjørne og endda en stor slange. Room service menuen var ikke helt until; de havde meget få af de listede ting. Vær opmærksom på, at de meget gerne vil have dig til at skrive dig op til deres point-program. Vi gik til præsentationen, som egentlig var fin langt hen ad vejen. Dog følte vinos presset af deres manager til sidst. Han ville ikke helt acceptere vores nej, men have os til at skrive under på en aftale til over 40.000 dollars. Vi fik ikke engang mulighed for at se betingelserne igennem hjemme. Det virkede lidt som snyd. Dette var på Ventus at Marina. Men alt andet var helt i top! Alle restauranter var virkelig gode! Man skal opleve Kobo!
10
Ricardo Javier
for 4 uger siden
·
Overnattede 3 nætter
Muy bonito hotel, excelente atencion!
Muy bonito hotel, excelente atencion!
6
Elias
28. jul. 2026
·
Overnattede 2 nætter
Everything ok except two things. Seaweed everywhere and the egg smell that comes with it. You had to pay tonnes of money to get WiFi for the kids, work phones, computer etc. Crazy experience. Otherwise clean and fun with the crock and kids liked the pool with the slide and jump.
Everything ok except two things. Seaweed everywhere and the egg smell that comes with it. You had to pay tonnes of money to get WiFi for the kids, work phones, computer etc. Crazy experience. Otherwise clean and fun with the crock and kids liked the pool with the slide and jump.
10
Phal
2. jun. 2026
·
Overnattede 4 nætter
Everything is good, but the smell of the sea. It was so bad. However, it was not a big disappointment because other famous beaches were similar. The food was a little lacking, but the service was kind and everything was good. We plan to go again in 6 months.
Everything is good, but the smell of the sea. It was so bad. However, it was not a big disappointment because other famous beaches were similar. The food was a little lacking, but the service was kind and everything was good. We plan to go again in 6 months.
10
Winna
1. jun. 2026
·
Overnattede 7 nætter
This version is about 1,050 characters, so it should fit comfortably under a 1,500-character limit: We’ve stayed at many all-inclusive resorts, and this was our favorite. The food, cleanliness, and staff were exceptional. Traveling with a large group of food lovers, dining was a priority, and the resort exceeded expectations. For families, Ventus or Marina are the best choices since meals are more convenient. Ventus Ha is better suited for couples seeking a quieter stay. Mercado was a standout. We only wish it were open for dinner, as the quality and variety were excellent and made it one of our favorite dining spots. Marina’s pool is the center of activities and entertainment, while the other pools are much quieter, giving guests great options depending on the atmosphere they prefer. The magic show was also outstanding—the best resort magic show we’ve seen. A few minor notes: • Evening entertainment usually ended around 10 PM, with limited activity later at night. • Housekeeping was excellent and kept our room spotless. On a couple of occasions, the room appeared refreshed while we were at dinner despite the “Privacy Please” sign being displayed. Nothing was missing. • We stayed in Building 2600 near the Ventus lobby. Music from the lobby bar was noticeable in the evenings but ended early and wasn’t a major concern. Overall, an excellent resort that exceeded our expectations, and we would gladly return.
This version is about 1,050 characters, so it should fit comfortably under a 1,500-character limit: We’ve stayed at many all-inclusive resorts, and this was our favorite. The food, cleanliness, and staff were exceptional. Traveling with a large group of food lovers, dining was a priority, and the resort exceeded expectations. For families, Ventus or Marina are the best choices since meals are more convenient. Ventus Ha is better suited for couples seeking a quieter stay. Mercado was a standout. We only wish it were open for dinner, as the quality and variety were excellent and made it one of our favorite dining spots. Marina’s pool is the center of activities and entertainment, while the other pools are much quieter, giving guests great options depending on the atmosphere they prefer. The magic show was also outstanding—the best resort magic show we’ve seen. A few minor notes: • Evening entertainment usually ended around 10 PM, with limited activity later at night. • Housekeeping was excellent and kept our room spotless. On a couple of occasions, the room appeared refreshed while we were at dinner despite the “Privacy Please” sign being displayed. Nothing was missing. • We stayed in Building 2600 near the Ventus lobby. Music from the lobby bar was noticeable in the evenings but ended early and wasn’t a major concern. Overall, an excellent resort that exceeded our expectations, and we would gladly return.
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-16: 665.4578230457153USD
- 2026-09-17: 285.2614763373413USD
- 2026-09-18: 285.2614763373413USD
- 2026-09-19: 285.2614763373413USD
- 2026-09-20: 284.5360049029846USD
- 2026-09-21: 284.35974192836USD
- 2026-09-22: 284.35974192836USD
- 2026-09-23: 284.35974192836USD
- 2026-09-24: 284.5360049029846USD
- 2026-09-25: 285.2614763373413USD
- 2026-09-26: 285.2614763373413USD
- 2026-09-27: 285.2614763373413USD
- 2026-09-28: 284.5360049029846USD
- 2026-09-29: 284.5360049029846USD
- 2026-09-30: 284.5360049029846USD
- 2026-10-01: 285.2614763373413USD
- 2026-10-02: 285.2614763373413USD
- 2026-10-03: 273.58235993733217USD
- 2026-10-04: 273.58235993733217USD
- 2026-10-05: 273.58235993733217USD
- 2026-10-06: 273.58235993733217USD
- 2026-10-07: 273.58235993733217USD
- 2026-10-08: 285.2614763373413USD
- 2026-10-09: 273.58235993733217USD
- 2026-10-10: 273.58235993733217USD
- 2026-10-11: 285.2614763373413USD
- 2026-10-12: 273.58235993733217USD
- 2026-10-13: 273.58235993733217USD
- 2026-10-14: 285.2614763373413USD
- 2026-10-15: 285.2614763373413USD
- 2026-10-16: 273.58235993733217USD
- 2026-10-17: 285.2614763373413USD
- 2026-10-18: 273.58235993733217USD
- 2026-10-19: 285.2614763373413USD
- 2026-10-20: 273.58235993733217USD
- 2026-10-21: 292.505000214859USD
- 2026-10-22: 292.505000214859USD
- 2026-10-23: 292.505000214859USD
- 2026-10-24: 292.505000214859USD
- 2026-10-25: 292.505000214859USD
- 2026-10-26: 273.58235993733217USD
- 2026-10-27: 285.2614763373413USD
- 2026-10-28: 285.2614763373413USD
- 2026-10-29: 285.2614763373413USD
- 2026-10-30: 273.58235993733217USD
- 2026-10-31: 273.58235993733217USD
- 2026-11-01: 285.2614763373413USD
- 2026-11-02: 273.58235993733217USD
- 2026-11-03: 273.58235993733217USD
- 2026-11-04: 285.2614763373413USD
- 2026-11-05: 273.58235993733217USD
- 2026-11-06: 273.58235993733217USD
- 2026-11-07: 345.6253019519958USD
- 2026-11-08: 331.29541107070924USD
- 2026-11-09: 350.20810426730344USD
- 2026-11-10: 350.20810426730344USD
- 2026-11-11: 365.5997409633484USD
- 2026-11-12: 365.5997409633484USD
- 2026-11-13: 365.5997409633484USD
- 2026-11-14: 331.29541107070924USD
- 2026-11-15: 331.29541107070924USD
- 2026-11-16: 237.77659873526USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Minimumsalderen for indtjekning under den amerikanske Spring Break er 21 år
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm og røgalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette overnatningssted inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Gratis Wi-Fi på værelset har en begrænsning på 2 pr. enhed. Wi-Fi på offentlige områder er gratis op til 2 pr. enhed.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Overvåget parkering
Turistservice
Aktiviteter
Swimmingpool
Have
Strand - i nærheden
Fiskeri
Udendørs pool
Udendørs møbler
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Parking Onsite
Internet
Wi-fi
Serviceydelser
Turistservice
Rengøring
Beværtningsfaciliteter
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Restaurant
Ikkerygerværelser
Massage
Spa og wellnesscenter
Familierum
Beach Sun Loungers