The Onyx Apartment Hotel by NEWMARK
US$148
/ night
Avg. for September
Select dates to see prices and availability
US$148
/ night
Avg. for September
Monthly average prices
Nightly prices at The Onyx Apartment Hotel by NEWMARK average US$116 in the cheapest month (August) and US$206 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$184 |
| February | US$206 |
| March | US$182 |
| April | US$146 |
| May | US$148 |
| June | US$132 |
| July | US$119 |
| August | US$116 |
| September | US$148 |
| October | US$197 |
| November | US$161 |
| December | US$180 |
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Sept · US$148
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Most expensive: February (~US$206)
Cheapest: August (~US$116)
About this property
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 18 kilometers.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 18 kilometers.
Business amenities
Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
At The Onyx Apartment Hotel by NEWMARK, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 133 air-conditioned rooms featuring kitchens with refrigerators and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.
Location
With a stay at The Onyx Apartment Hotel by NEWMARK in Cape Town (Cape Town City Centre), you'll be within a 5-minute walk of Cape Town International Convention Centre and Adderley Street. This aparthotel is 4.7 mi (7.5 km) from Camps Bay Beach and 0.3 mi (0.5 km) from Artscape Theatre Centre.
What's nearby
Cape Town International Convention Centre(0.2 Miles)
Adderley Street(0.2 Miles)
Artscape Theatre Centre(0.3 Miles)
Long Street(0.3 Miles)
Bree Street(0.4 Miles)
Africa Centre(0.4 Miles)
Greenmarket Square(0.5 Miles)
Grand Parade Square(0.7 Miles)
Cape Town City Hall(0.7 Miles)
Castle of Good Hope(0.8 Miles)
South Africa Library(0.8 Miles)
Houses of Parliament(0.8 Miles)
Cape Town Museum(0.8 Miles)
Table Mountain National Park(0.8 Miles)
District 6(0.9 Miles)
The nearest major airport is Cape Town Intl. Airport (CPT)(12.5 Miles)
Location
57 Heerengracht Street, Cape Town, South Africa
Cape Town International Convention Centre (0.2 Miles)
Adderley Street (0.2 Miles)
Artscape Theatre Centre (0.3 Miles)
Long Street (0.3 Miles)
Bree Street (0.4 Miles)
Africa Centre (0.4 Miles)
Guest reviews
8.9
Fabulous
Based on 2,076 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, The Onyx Apartment Hotel by NEWMARK stands out for spacious, well-equipped apartment-style rooms and a central CBD location near the CTICC and Waterfront, with consistently friendly staff creating an easy base for business and sightseeing.
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What guests think
Across many reviews, The Onyx Apartment Hotel by NEWMARK stands out for spacious, well-equipped apartment-style rooms and a central CBD location near the CTICC and Waterfront, with consistently friendly staff creating an easy base for business and sightseeing.
Cleanliness is praised, views of Table Mountain impress, and many appreciate on-site restaurants and secure, free parking. Common drawbacks include small bathrooms, occasional noise or maintenance and tech issues, and slow or confusing breakfast service. Several reviewers caution against walking in the area at night, though daytime access and Ubers are easy. Expect a modern apartment-hotel with mostly friendly service and good value.
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AI-generated summary based on recent guest reviews
Facilities
Gym, small pool and a spa are on site; the pool area can be shaded and the spa may cost extra. Guests value free secure parking, but some report unreliable Wi-Fi/TV/phones.
Related guest reviews
10
Fiona
24 Oct 2024
·
Stayed 1 night
Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions
Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions
10
Stephanie
27 Jan 2025
·
Stayed 3 nights
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
10
Brad
14 Apr 2023
·
Stayed 7 nights
Our experience at Onyx Apartment was great through entire of our stay. The staff were always there to help and concierge helped us to book few of out of town trips which created lots of memory for us. Hotel has attached Asian cuisine restaurant and a great coffee shop and cafe which has great breakfast in the morning and coffee at any time. The location of the hotel is very close to most of the attraction so we could walk or take an Uber to every where that we wanted to go . The best part of the hotel is it's fast Internet and it doesn't impact with Load Shedding (Electricity Cut) in Cape Town. So it's all good!
Our experience at Onyx Apartment was great through entire of our stay. The staff were always there to help and concierge helped us to book few of out of town trips which created lots of memory for us. Hotel has attached Asian cuisine restaurant and a great coffee shop and cafe which has great breakfast in the morning and coffee at any time. The location of the hotel is very close to most of the attraction so we could walk or take an Uber to every where that we wanted to go . The best part of the hotel is it's fast Internet and it doesn't impact with Load Shedding (Electricity Cut) in Cape Town. So it's all good!
4
LaToya
20 Sept 2025
·
Stayed 2 nights
Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.
Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.
10
Karina
27 Apr 2025
·
Stayed 3 nights
Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!
Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!
10
Aud Herborg
11 Feb 2025
·
Stayed 1 night
We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.
We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.
10
Gillian
16 Feb 2025
·
Stayed 1 night
The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.
The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.
10
laurie
8 Dec 2024
·
Stayed 5 nights
what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop
what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop
8
Darren
27 Feb 2023
·
Stayed 2 nights
ONYX is located in the CBD with good proximity to restaurants and attractions. Check in was easy and the room was spacious with a comfortable bed and good city/mountain view. We found that having a car was a benefit as most of the shopping and restaurants we wanted were at least 1km away. The property is well maintained and the gym, pool and lounge on the 4th floor seem to be well kept, but we didn't use these in the limited time we had. We did use the spa which is run by a 3rd party, but the treatments were a bit lackluster. The breakfast at MRKT was excellent, but you can't charge these to your room unless you put credit on your account. Parking is free, secure and easily accessible. Overall, this was a lovely spot for a couple of nights and I would highly recommend.
ONYX is located in the CBD with good proximity to restaurants and attractions. Check in was easy and the room was spacious with a comfortable bed and good city/mountain view. We found that having a car was a benefit as most of the shopping and restaurants we wanted were at least 1km away. The property is well maintained and the gym, pool and lounge on the 4th floor seem to be well kept, but we didn't use these in the limited time we had. We did use the spa which is run by a 3rd party, but the treatments were a bit lackluster. The breakfast at MRKT was excellent, but you can't charge these to your room unless you put credit on your account. Parking is free, secure and easily accessible. Overall, this was a lovely spot for a couple of nights and I would highly recommend.
10
Chia Wei
2 Mar 2025
·
Stayed 9 nights
Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.
Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently rated very highly, with many calling rooms spotless and well maintained. A few mentions note bathroom odors or towels not feeling fresh.
Related guest reviews
10
Stephanie
27 Jan 2025
·
Stayed 3 nights
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
8
Deborah
5 Mar 2024
·
Stayed 2 nights
Nice hotel, friendly staff. The bathroom had a moldy/musty smell to it. Would have been nice to have washcloths.
Nice hotel, friendly staff. The bathroom had a moldy/musty smell to it. Would have been nice to have washcloths.
10
Aharon
6 Apr 2023
·
Stayed 3 nights
Delightful hotel. The staff are extremely polite and helpful, room is spotlessly clean and show is divine. You can just stand in there all day 😂. There is a restaurant at the hotel, which by definition is Asian - does make some other foods as well. Breakfast was great small buffet plus option to order one tailored hot meal off the menu, ranging from wraps, to toasties to eggs. The room was comfortable, aircon worked brilliantly (which is always key for me) and the bed was very comfy (another important factor for me). Overall no complaints.
Delightful hotel. The staff are extremely polite and helpful, room is spotlessly clean and show is divine. You can just stand in there all day 😂. There is a restaurant at the hotel, which by definition is Asian - does make some other foods as well. Breakfast was great small buffet plus option to order one tailored hot meal off the menu, ranging from wraps, to toasties to eggs. The room was comfortable, aircon worked brilliantly (which is always key for me) and the bed was very comfy (another important factor for me). Overall no complaints.
8
leonardo
23 Jan 2026
·
Stayed 4 nights
Ampia camera pulita
Ampia camera pulita
10
Ifeanyi
7 Apr 2025
·
Stayed 6 nights
The one week stay was excellent. A clean and well maintained property at the heart of the city next to the convention center. Staff were friendly and service was top notch. Will stay at the property again.
The one week stay was excellent. A clean and well maintained property at the heart of the city next to the convention center. Staff were friendly and service was top notch. Will stay at the property again.
10
Jennifer
20 Nov 2025
·
Stayed 8 nights
Great location. Friendly staff. Super clean. Roomy studio. Great views.
Great location. Friendly staff. Super clean. Roomy studio. Great views.
10
Ronald
3 Nov 2025
·
Stayed 7 nights
Perfect spotless room. Incredibly couteous and friendly staff. Great location
Perfect spotless room. Incredibly couteous and friendly staff. Great location
8
Alexander
24 Feb 2024
·
Stayed 3 nights
Alles in allem war es eine sehr gute Unterkunft. Die Mitarbeiter waren alle sehr freundlich. Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt. Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst. Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.
Alles in allem war es eine sehr gute Unterkunft. Die Mitarbeiter waren alle sehr freundlich. Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt. Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst. Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.
10
Chia Wei
2 Mar 2025
·
Stayed 9 nights
Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.
Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.
10
Beerose
12 Dec 2023
·
The place is very clean.
The place is very clean.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, modern and apartment-style with kitchenettes and some great Table Mountain views; beds are comfortable. Downsides include very small bathrooms, occasional noise, and minor maintenance issues.
Related guest reviews
10
Stephanie
27 Jan 2025
·
Stayed 3 nights
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.
10
Kwame
4 Jan 2024
·
Stayed 6 nights
Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.
Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.
8
Zealand
23 Dec 2025
·
Stayed 4 nights
Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!
Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!
10
shaun
9 Oct 2024
·
Stayed 2 nights
It was very modern and well spacious. Also I loved the view!!!
It was very modern and well spacious. Also I loved the view!!!
10
Rodobaldo
22 Oct 2025
·
Stayed 5 nights
Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!
Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!
6
Bafana
14 Jan 2025
·
Stayed 6 nights
Did not like the size of the room how cramped the bathroom and toilet are.
Did not like the size of the room how cramped the bathroom and toilet are.
10
Jennifer
20 Nov 2025
·
Stayed 8 nights
Great location. Friendly staff. Super clean. Roomy studio. Great views.
Great location. Friendly staff. Super clean. Roomy studio. Great views.
6
Alistair
8 Jan 2025
·
Stayed 3 nights
Sofa was squeaky , lot of road noise . But clean and staff very friendly .
Sofa was squeaky , lot of road noise . But clean and staff very friendly .
10
Devi
31 Jul 2025
·
Stayed 4 nights
Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.
Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.
8
Thiago
30 Jan 2026
·
Stayed 4 nights
O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.
O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, helpful and professional across departments, with concierge support appreciated. However, some report slow or inconsistent check-in, limited key cards, occasional miscommunication, and sporadic service lapses.
Related guest reviews
10
Antony
1 May 2025
·
Stayed 5 nights
The staff from the front desk, to porters, to house keeping, to the servers at their associated restaurants were all exceptionally pleasant and helpful
The staff from the front desk, to porters, to house keeping, to the servers at their associated restaurants were all exceptionally pleasant and helpful
8
Peter
9 Sept 2025
·
Stayed 3 nights
Good service
Good service
2
Muhammad
3 Dec 2025
·
Stayed 3 nights
I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at
I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at
10
Terry
1 Dec 2025
·
Stayed 3 nights
Outstanding staff and service. Great location and well appointed rooms. Highly recommend!
Outstanding staff and service. Great location and well appointed rooms. Highly recommend!
4
Men Yuet
10 Oct 2023
·
I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.
I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.
6
Rosemary
24 Jun 2024
·
Stayed 1 night
Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.
Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.
10
Wilhelmina C
11 May 2025
·
Stayed 1 night
Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.
Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.
10
Jonathan
13 Nov 2025
·
Stayed 3 nights
Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront
Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront
8
Thiago
30 Jan 2026
·
Stayed 4 nights
O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.
O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.
10
Sheriff
17 Jan 2025
·
Stayed 5 nights
Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.
Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.
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AI-generated summary based on recent guest reviews
Location
Central CBD location next to the CTICC and a 15-20 minute walk or short ride to the V&A Waterfront. Several guests advise using Ubers and avoiding walking at night, though daytime access is easy.
Related guest reviews
10
Frances
11 Dec 2022
·
Stayed 5 nights
Great location close to conference centre and easy walk to V&A Waterfront area. Lovely area with pleasant walks and good restaurants. My room or apartment had a view of Table Top Mountain and was very spacious and comfortable.
Great location close to conference centre and easy walk to V&A Waterfront area. Lovely area with pleasant walks and good restaurants. My room or apartment had a view of Table Top Mountain and was very spacious and comfortable.
10
Jeanne
15 May 2025
·
Stayed 4 nights
The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.
The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.
10
Tracey
5 Jul 2025
·
Stayed 5 nights
We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.
We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.
10
Barbara
7 Oct 2024
·
Stayed 6 nights
Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.
Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.
10
Edward
11 Mar 2025
·
Stayed 2 nights
Close to the VA waterfront. restaurants and shopping close by.
Close to the VA waterfront. restaurants and shopping close by.
10
Sama
8 Mar 2024
·
Stayed 5 nights
The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again. Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.
The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again. Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.
10
Hamida
7 Nov 2025
·
Stayed 1 night
The hotel is in a nice location, away from the craziness but close to everything
The hotel is in a nice location, away from the craziness but close to everything
10
Alan
9 Mar 2024
·
Stayed 2 nights
The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around
The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around
10
George
18 Jul 2023
·
Stayed 5 nights
I had a great time staying in the Onyx - the room was lovely, staff were helpful and polite, and the location was great. I was attending a conference at the CTICC and the hotel was very convenient both for this, and for getting around Cape Town for relaxation. I'd definitely stay here again if I came back!
I had a great time staying in the Onyx - the room was lovely, staff were helpful and polite, and the location was great. I was attending a conference at the CTICC and the hotel was very convenient both for this, and for getting around Cape Town for relaxation. I'd definitely stay here again if I came back!
10
Chia Wei
2 Mar 2025
·
Stayed 9 nights
Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.
Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the two on-site restaurants (MRKT and Yu) receive strong praise for quality and variety. Several reviews note slow or confusing breakfast service and pushy tipping at times.
Related guest reviews
10
Fiona
24 Oct 2024
·
Stayed 1 night
Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions
Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions
10
Louis
6 Nov 2024
·
Stayed 4 nights
Really great place. Perfect location if you are going to the CTICC Breakfast was very good. Better than standard hotel buffets.
Really great place. Perfect location if you are going to the CTICC Breakfast was very good. Better than standard hotel buffets.
10
Jeanne
15 May 2025
·
Stayed 4 nights
The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.
The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.
8
Frank
21 Oct 2025
·
Stayed 2 nights
Zimmer Hotel Personal top, Frühstück gut gemeint, aber mit den Bestellungen brauchte man Geduld oder mehrfach nachfragen. Kaffee nur auf Bestellung, kam dann als man fertig war.
Zimmer Hotel Personal top, Frühstück gut gemeint, aber mit den Bestellungen brauchte man Geduld oder mehrfach nachfragen. Kaffee nur auf Bestellung, kam dann als man fertig war.
10
Tracey
5 Jul 2025
·
Stayed 5 nights
We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.
We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.
8
William
6 Feb 2024
·
Stayed 7 nights
All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.
All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.
10
Theresa
22 Jun 2025
·
Stayed 5 nights
We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.
We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.
10
Terence
3 Mar 2024
·
Stayed 2 nights
The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.
The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.
8
Thiago
13 May 2024
·
Stayed 5 nights
Hotel muito bem localizado e com excelentes comodidades no quarto como microondas, fogão e forno. O check in foi rápido e fácil. O único ponto negativo foi o atendimento no café da manhã que era muito demorado e confuso.
Hotel muito bem localizado e com excelentes comodidades no quarto como microondas, fogão e forno. O check in foi rápido e fácil. O único ponto negativo foi o atendimento no café da manhã que era muito demorado e confuso.
10
Isabella
18 Sept 2025
·
Stayed 6 nights
Otroligt bra läge i och med att vi var på mässa. Hotellrestaurangen är fantastisk! Stort och bekvämt rum, ett av de bästa hotellen jag har bott på.
Otroligt bra läge i och med att vi var på mässa. Hotellrestaurangen är fantastisk! Stort och bekvämt rum, ett av de bästa hotellen jag har bott på.
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AI-generated summary based on recent guest reviews
8
Yvonne
5 Aug 2026
·
Stayed 5 nights
**Hotel Review – 4/5 Stars** Excellent service throughout our stay. Every member of staff we encountered was genuinely friendly and helpful, and both check-in and check-out were handled efficiently and with great warmth. A special mention goes to the breakfast team — thank you for your remarkable hospitality. Their attentiveness and kindness each morning truly stood out and made a lasting impression. For travellers arriving by rental car, this hotel is an excellent choice: secure and easy parking, with straightforward access and departure routes. The only reason we cannot award five stars is the fitness room, where not all equipment is properly maintained, the exercise bike, for example, is broken (bent pedals). With this addressed, the hotel would fully deserve top marks. We would happily return and recommend this hotel.
**Hotel Review – 4/5 Stars** Excellent service throughout our stay. Every member of staff we encountered was genuinely friendly and helpful, and both check-in and check-out were handled efficiently and with great warmth. A special mention goes to the breakfast team — thank you for your remarkable hospitality. Their attentiveness and kindness each morning truly stood out and made a lasting impression. For travellers arriving by rental car, this hotel is an excellent choice: secure and easy parking, with straightforward access and departure routes. The only reason we cannot award five stars is the fitness room, where not all equipment is properly maintained, the exercise bike, for example, is broken (bent pedals). With this addressed, the hotel would fully deserve top marks. We would happily return and recommend this hotel.
10
Thomas
10 Jun 2026
·
Stayed 5 nights
We attended a conference at the Cape Town Convention Center right across the street, and so this was incredibly convenient (and much more of a quiet respite than the hotel thus conference organizers chose as their hotel). I would totally recommend this hotel to ANYONE attending a conference at the Cape Town Convention Center.
We attended a conference at the Cape Town Convention Center right across the street, and so this was incredibly convenient (and much more of a quiet respite than the hotel thus conference organizers chose as their hotel). I would totally recommend this hotel to ANYONE attending a conference at the Cape Town Convention Center.
10
Salamatou
23 May 2026
·
Stayed 9 nights
Good staff but not friendly manager
Good staff but not friendly manager
10
labros
16 May 2026
·
Stayed 8 nights
Great hotel big spacious rooms with amenities great staff and great location
Great hotel big spacious rooms with amenities great staff and great location
10
Ivan
11 May 2026
·
Stayed 1 night
Right next to the Cape Town International Convention Center and in Downtown Cape Town, very clean and accessible from everywhere, if you are cruising, you are right next to the cruise terminal. AAA+++
Right next to the Cape Town International Convention Center and in Downtown Cape Town, very clean and accessible from everywhere, if you are cruising, you are right next to the cruise terminal. AAA+++
FAQs about The Onyx Apartment Hotel by NEWMARK
Is parking available at the property?
Yes, parking is available on-site and is free of charge.
Is breakfast offered at the hotel?
Yes, a cooked-to-order breakfast is available at approximately ZAR 240 per person.
What are the standard check-in and check-out times?
Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available at a fee of ZAR 825 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. However, specific details about elevators and pool access features are not provided.
What is the location of the hotel in relation to key landmarks?
The hotel is centrally located on Heerengracht Street, just 0.3 miles (0.5 km) from the Cape Town International Convention Centre and 1.2 miles (2 km) from the V&A Waterfront. It is also within walking distance of several cultural attractions and business hubs.
Does the hotel have a swimming pool?
Yes, the hotel features a rooftop swimming pool with stunning views of Table Mountain and the city skyline. The pool is available for guests to enjoy.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: 191.84702578735352USD
- 2026-09-06: 164.31488475952148USD
- 2026-09-07: 191.84702578735352USD
- 2026-09-08: 204.89719853820802USD
- 2026-09-09: 165.19289933166505USD
- 2026-09-10: 164.31488475952148USD
- 2026-09-11: 164.55320426635743USD
- 2026-09-12: 150.9082960418701USD
- 2026-09-13: 165.5691988861084USD
- 2026-09-14: 225.00005501708984USD
- 2026-09-15: NO DATA
- 2026-09-16: 261.00007019958497USD
- 2026-09-17: 129.4447340652466USD
- 2026-09-18: 164.31488475952148USD
- 2026-09-19: 165.5691988861084USD
- 2026-09-20: 160.8523582244873USD
- 2026-09-21: 164.55320426635743USD
- 2026-09-22: 160.8523582244873USD
- 2026-09-23: 190.58978760375976USD
- 2026-09-24: 200.05168164672853USD
- 2026-09-25: 190.58978760375976USD
- 2026-09-26: 160.8523582244873USD
- 2026-09-27: 162.54005304260255USD
- 2026-09-28: 160.8523582244873USD
- 2026-09-29: 165.5691988861084USD
- 2026-09-30: 186.53466990356446USD
- 2026-10-01: 180.04686082458497USD
- 2026-10-02: 189.23807579650878USD
- 2026-10-03: 183.83128173217773USD
- 2026-10-04: 183.83128173217773USD
- 2026-10-05: 186.54129776611327USD
- 2026-10-06: 186.54129776611327USD
- 2026-10-07: 186.54129776611327USD
- 2026-10-08: 215.82727046508788USD
- 2026-10-09: 189.23807579650878USD
- 2026-10-10: 189.23807579650878USD
- 2026-10-11: 189.23807579650878USD
- 2026-10-12: 189.23807579650878USD
- 2026-10-13: 189.23807579650878USD
- 2026-10-14: 211.50725092163086USD
- 2026-10-15: 208.1618816040039USD
- 2026-10-16: 186.54129776611327USD
- 2026-10-17: 186.54129776611327USD
- 2026-10-18: 189.23807579650878USD
- 2026-10-19: 189.20318204956055USD
- 2026-10-20: 189.23807579650878USD
- 2026-10-21: 183.83128173217773USD
- 2026-10-22: 189.23807579650878USD
- 2026-10-23: 189.23807579650878USD
- 2026-10-24: 189.23807579650878USD
- 2026-10-25: 189.23807579650878USD
- 2026-10-26: 189.23807579650878USD
- 2026-10-27: 189.23807579650878USD
- 2026-10-28: 220.666USD
- 2026-10-29: 189.23807579650878USD
- 2026-10-30: 189.23807579650878USD
- 2026-10-31: 189.23807579650878USD
- 2026-11-01: 209.51359341125487USD
- 2026-11-02: 209.51359341125487USD
- 2026-11-03: 209.51359341125487USD
- 2026-11-04: 213.00004404907227USD
- 2026-11-05: 213.00004404907227USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- Fee for cooked-to-order breakfast: approximately ZAR 258 per person
- Airport shuttle fee: ZAR 980 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Activities
Swimming pool
Pool indoor
Pool outdoor
Pool (Indoor)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
24-Hour Front Desk
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Spa & wellness centre
Parking
Parking
Airport shuttle
Free parking
Parking Onsite