Name: WoodSpring Suites Des Moines Pleasant Hill
Address: 1525 Metro East Drive, Pleasant Hill, Iowa, United States of America, Pleasant Hill, Iowa, US
Price range: $62–$130 per night
Rating: 7.9

What guests think

At WoodSpring Suites Des Moines Pleasant Hill, many guests praise the friendly staff and sometimes note clean rooms, but recurring complaints cite heavy smoke or weed odors, maintenance problems, and kitchens lacking basic cookware or coffeemakers.

Several reviews also report unattended front desks, limited after-hours support for supplies, and occasional billing issues. Rooms are basic with uncomfortable beds and minimal seating, and noise varies; Wi-Fi generally works but can be slow. Overall, expect a simple extended stay setup with noticeable trade offs in comfort and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room kitchens are available, but multiple reviews say no cookware is provided and some appliances work poorly; coffeemakers may not be provided. A few mention parking constraints, and some report issues with security doors or fire alarms.

Related guest reviews

2

Mark

Jun 15, 2025

·

Stayed 2 nights

The worst hotel I have stayed in my 65 years of life. Where do I begin. The pictures lie. It’s falling apart and dirty. In bathroom fan was broken. Door broken. Floor tiles stuck to your feet and came up. For 5 people 2 towels. When we called to get more towels we’re told “Sorry we are closed call back in 2 hours” Only to be told that or “Oh I’m not working right now call me back in an hour”. She never was working. They have full kitchens but nothing that you can use to cook. The entire hotel reeks of smoke; both kinds. If you are reading this review please do not check yourself or your loved one’s in this hotel. If I was the head of Hotels.com I would delist them. I don’t complain much but this experience really should not go unnoticed.

10

Marcia

Jun 10, 2023

·

Stayed 1 night

i was happy about everything except I would have liked a coffeemaker in the room

6

Miguel

Nov 16, 2024

·

Stayed 7 nights

Shower was leaking, cleaners didn't come as they said to clean the room. Hallways dirty, smelled like weed all the time, fire alarm going off at all hours of the day. Stove didn't woke properly..

4

Coy

Jul 10, 2023

·

Stayed 2 nights

The beds looked and felt fresh out of prison didn’t get much sleep, half the outlets didn’t work, shower curtain rod falling off the wall, security doors didn’t work properly, room was dirty. The staff was nice though.

10

Thomas

Sep 28, 2025

·

Stayed 2 nights

Everyone was friendly and helpful. The room was very clean and I was glad there was a kitchen and it saved me money

10

Tracy

Aug 17, 2025

·

Stayed 1 night

This property was very nice. Our room was clean and quite. The lady who checked us in was very friendly. There were some uhaul trucks that took up a lot of the parking area but other wise it was ok. Would stay here again

4

Pamela

Nov 16, 2025

·

Stayed 1 night

The kitchen had absolutely no kitchenware, no plates, silverware, cooking utensils, nothing. They do sell kitchenware for an additional charge. The only chairs in the room were waiting room chairs so nothing comfortable to sit on when you are staying for a week. It was clean but had poor maintenance. The staff was accommodating and tried to do their best but there is only so much you can do.

2

Kaitlynn

Aug 15, 2022

·

Stayed 1 night

The hotel does not look like the given photos. It has a very rundown old apartment vibe. Lots of cracks in the wall, the lights flickered. The beds are very small. The fire alarms went off at 6 A.M. Someone tried to come in and clean our room prior to us checking out, thank god the dead bolt was locked because he used his card to come right in. He tried to come in at 10:10 and woke us up for the day when checkout wasn’t until 11:00. It is definitely not worth the price. This hotel would be an okay $60-70/night hotel. Although, for $170/night I expected something not so sketchy.

6

LORI

Jun 10, 2024

·

Stayed 7 nights

Since it was listed as an extended stay, I thought it would have plates, utensils, pots, toaster, coffee pot, etc. It had nothing. Smoke rancid throughout. It was really bad.

8

Latoya

Oct 29, 2024

·

Stayed 9 nights

I would like to see upgraded appliances in the rooms. The carpet in the hallways needs cleaning or replaced. Too many flies around the building and I have a fly in my room every day, no matter how I clean. The staff is great and have great customer service.

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Cleanliness

Some guests found rooms very clean, but many report stained linens, dirty hallways, and pervasive smoke or weed odors. Maintenance issues such as broken showers, leaks, and damaged fixtures are also noted.

Related guest reviews

2

Mark

Jun 15, 2025

·

Stayed 2 nights

The worst hotel I have stayed in my 65 years of life. Where do I begin. The pictures lie. It’s falling apart and dirty. In bathroom fan was broken. Door broken. Floor tiles stuck to your feet and came up. For 5 people 2 towels. When we called to get more towels we’re told “Sorry we are closed call back in 2 hours” Only to be told that or “Oh I’m not working right now call me back in an hour”. She never was working. They have full kitchens but nothing that you can use to cook. The entire hotel reeks of smoke; both kinds. If you are reading this review please do not check yourself or your loved one’s in this hotel. If I was the head of Hotels.com I would delist them. I don’t complain much but this experience really should not go unnoticed.

2

Kwamivi

Aug 4, 2025

·

Stayed 1 night

Shower switch wasn’t working properly, room smelled bad, hall smelled w..d

10

Alice

Nov 18, 2025

·

Stayed 3 nights

The staff has been so friendly and helpful. The room is clean and comfortable. This is a pet friendly place! I will stay here again!

6

Miguel

Nov 16, 2024

·

Stayed 7 nights

Shower was leaking, cleaners didn't come as they said to clean the room. Hallways dirty, smelled like weed all the time, fire alarm going off at all hours of the day. Stove didn't woke properly..

8

C.Haydee

Oct 6, 2025

·

Stayed 2 nights

Good staff very clean close to everything

8

Barry

Oct 12, 2025

·

Stayed 1 night

Room was cleaned, sheet's were stained eww. Shower curtain was same. Wi-Fi worked well, TV, stove top,full sized Refrigerator all worked as they should. For me bed was way soft but not bad, mostly quiet except the dog across the hall. Staff was excellent. Would definitely stay again if needed.

10

Thomas

Sep 28, 2025

·

Stayed 2 nights

Everyone was friendly and helpful. The room was very clean and I was glad there was a kitchen and it saved me money

10

Tracy

Aug 17, 2025

·

Stayed 1 night

This property was very nice. Our room was clean and quite. The lady who checked us in was very friendly. There were some uhaul trucks that took up a lot of the parking area but other wise it was ok. Would stay here again

6

LORI

Jun 10, 2024

·

Stayed 7 nights

Since it was listed as an extended stay, I thought it would have plates, utensils, pots, toaster, coffee pot, etc. It had nothing. Smoke rancid throughout. It was really bad.

4

Gloria

Sep 19, 2023

·

Stayed 1 night

Bathroom and fridge clean. Everything smelled old and heavy in smoke.

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Rooms

Rooms are basic and sparsely furnished, with several complaints about uncomfortable beds and minimal seating; noise varies, with some noting thin walls. Wi-Fi generally works but may be slow.

Related guest reviews

2

Heather

Aug 14, 2023

·

Terrible. No staff at desk, just a note to dial 0 at both check in and check out. Room had asbestos tile on floor, no blanket on bed, AC barely worked, bed was a metal foldable temp bed you get on Amazon with just a mattress and no box spring, two pillows that I’m pretty sure are concrete in pillow cases and a folding chair in the corner. Bed bug protector on mattress told me that the hotel has treated for them in the past. It was awful. I may as well brought an air mattress and slept in the bed of the pick up because I would have rested better.

4

Jeffrey

Jul 23, 2023

·

Stayed 1 night

Wife arrived at hotel, parking lot was sketchy, room walls were dirty and beds were horrible spring mattresses. I contacted front seat and complained and asked for another room… they were full up. I got a different hotel for my wife and son. Front desk attendant was a nice guy

4

Coy

Jul 10, 2023

·

Stayed 2 nights

The beds looked and felt fresh out of prison didn’t get much sleep, half the outlets didn’t work, shower curtain rod falling off the wall, security doors didn’t work properly, room was dirty. The staff was nice though.

8

Barry

Oct 12, 2025

·

Stayed 1 night

Room was cleaned, sheet's were stained eww. Shower curtain was same. Wi-Fi worked well, TV, stove top,full sized Refrigerator all worked as they should. For me bed was way soft but not bad, mostly quiet except the dog across the hall. Staff was excellent. Would definitely stay again if needed.

6

Lori

Feb 20, 2023

·

Stayed 1 night

The room was very sparse. The window had the old fashioned metal blinds and no curtain. The chair was a conference room chair, not an easy chair. There was no USB port for phone charging. There was only an overhead light, no lamp. It also smelled strongly of stale tobacco, as did the hallway. It made me think of a halfway house.

6

Laurel

Apr 28, 2024

·

Stayed 7 nights

Very uncomfortable beds. Very small television with limited channels. Loud music in parking lot

10

Ann

Jul 26, 2025

·

Stayed 8 nights

Internet connection is not the best but it works

10

Tracy

Aug 17, 2025

·

Stayed 1 night

This property was very nice. Our room was clean and quite. The lady who checked us in was very friendly. There were some uhaul trucks that took up a lot of the parking area but other wise it was ok. Would stay here again

4

Pamela

Nov 16, 2025

·

Stayed 1 night

The kitchen had absolutely no kitchenware, no plates, silverware, cooking utensils, nothing. They do sell kitchenware for an additional charge. The only chairs in the room were waiting room chairs so nothing comfortable to sit on when you are staying for a week. It was clean but had poor maintenance. The staff was accommodating and tried to do their best but there is only so much you can do.

6

Marguerite

May 5, 2022

·

Stayed 1 night

Beds are hard. Walls are thin but wasn’t terrible. Soaps suck.

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Service

Many guests commend friendly, helpful staff, but availability is inconsistent, with reports of unattended front desks and limited after-hours support for supplies; a few billing issues also appear.

Related guest reviews

2

Mark

Jun 15, 2025

·

Stayed 2 nights

The worst hotel I have stayed in my 65 years of life. Where do I begin. The pictures lie. It’s falling apart and dirty. In bathroom fan was broken. Door broken. Floor tiles stuck to your feet and came up. For 5 people 2 towels. When we called to get more towels we’re told “Sorry we are closed call back in 2 hours” Only to be told that or “Oh I’m not working right now call me back in an hour”. She never was working. They have full kitchens but nothing that you can use to cook. The entire hotel reeks of smoke; both kinds. If you are reading this review please do not check yourself or your loved one’s in this hotel. If I was the head of Hotels.com I would delist them. I don’t complain much but this experience really should not go unnoticed.

2

Carlie

Oct 10, 2025

·

Stayed 1 night

I'm expecting a full refund! There was no one at the front desk for check in.

10

Alice

Nov 18, 2025

·

Stayed 3 nights

The staff has been so friendly and helpful. The room is clean and comfortable. This is a pet friendly place! I will stay here again!

2

Heather

Aug 14, 2023

·

Terrible. No staff at desk, just a note to dial 0 at both check in and check out. Room had asbestos tile on floor, no blanket on bed, AC barely worked, bed was a metal foldable temp bed you get on Amazon with just a mattress and no box spring, two pillows that I’m pretty sure are concrete in pillow cases and a folding chair in the corner. Bed bug protector on mattress told me that the hotel has treated for them in the past. It was awful. I may as well brought an air mattress and slept in the bed of the pick up because I would have rested better.

8

C.Haydee

Oct 6, 2025

·

Stayed 2 nights

Good staff very clean close to everything

10

Thomas

Sep 28, 2025

·

Stayed 2 nights

Everyone was friendly and helpful. The room was very clean and I was glad there was a kitchen and it saved me money

10

Audra

Sep 20, 2022

·

Stayed 2 nights

The front desk wasn't open when we got here on Sunday morning but the gentleman that came down to help was was amazing. We came down after 1:00 when the desk was open and she gave us outstanding service. I was very impressed.

10

Tracy

Aug 17, 2025

·

Stayed 1 night

This property was very nice. Our room was clean and quite. The lady who checked us in was very friendly. There were some uhaul trucks that took up a lot of the parking area but other wise it was ok. Would stay here again

2

Dawn

Jul 10, 2024

·

Stayed 7 nights

They charged two time for one week, The stay was ok

8

Latoya

Oct 29, 2024

·

Stayed 9 nights

I would like to see upgraded appliances in the rooms. The carpet in the hallways needs cleaning or replaced. Too many flies around the building and I have a fly in my room every day, no matter how I clean. The staff is great and have great customer service.

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Location

Not enough information in reviews.

Related guest reviews

4

Jeffrey

Jul 23, 2023

·

Stayed 1 night

Wife arrived at hotel, parking lot was sketchy, room walls were dirty and beds were horrible spring mattresses. I contacted front seat and complained and asked for another room… they were full up. I got a different hotel for my wife and son. Front desk attendant was a nice guy

8

C.Haydee

Oct 6, 2025

·

Stayed 2 nights

Good staff very clean close to everything

6

Laurel

Apr 28, 2024

·

Stayed 7 nights

Very uncomfortable beds. Very small television with limited channels. Loud music in parking lot

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$50
March	$50
April	$57
May	$69
June	$73
July	$81
August	$132
September	$77
October	$57
November	$60
December	$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $65	15 $65	16 $65	17 $66	18 $117	19 $115
20 $64	21 $65	22 $68	23 $63	24 $68	25 $117	26 $121
27 $62	28 $68	29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $63	2 $126	3 $116
4 $68	5 $63	6 $68	7 $66	8 $68	9 $123	10 $123
11 $66	12 $64	13 $68	14 $63	15 $71	16 $126	17 $126
18 $67	19 $67	20 $68	21 $68	22 $68	23 $125	24 $130
25 $71	26 $67	27 $67	28 $71	29 $71	30 $126	31 $123

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Room, 2 Double Beds, Accessible

Standard Room, 1 Double Bed, Accessible (Bathtub)

Room, 2 Double Beds, Accessible, Smoking

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about WoodSpring Suites Des Moines Pleasant Hill

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Prices for upcoming dates