ibis Clermont Ferrand Montferrand

Excellent

reception area was like a building site with dust sheets hanging down to cover where the work was being carried out. Restaurant closed until June/July No restaurants in the vicinity of the hotel Had to get the tram into centre of Clermont First room offered was too dark so next room overlooked the cemetery! got into the room, and building works were being carried on somewhere in the hotel but we were told that would stop in about an hour!!!

Perfect position for us ,breakfast was a great selection.

You know what to expect from an Ibis. Simple but good for the price and convenience. This Ibis was not good at all. Service was really poor. I asked for a quiet room at reception and we were given a room next to the lift. Very noisy. I went down to get this changed and waited a long time as nobody was on reception and nobody came when I rang the bell, in all 3 times. We had decided to eat in the Courtepaille and get an early night. Our waitress made lots of f mistakes and we waited ages as she was the only one serving until later. Breakfast was ok and the 1 man serving it worked hard but tables were left uncleared. The coffee was awful even for machine coffee. I was asked if everything was ok when I checked out and I said no and explained what was wrong. I have no confidence that my feedback would have been passed on. What is the point of asking the question if nothing happens to the feedback. Accord Group. I hope someone there is reading this. Deborah Cardwell

The breakfast was inadequate and stale. Tables had not bee been wiped down. The bread and cheese were not fresh.