La Quinta Inn & Suites by Wyndham Memphis I-240

As I walked into the hotel to check in I was greeted by 2 super happy, amazing people. The inside of the hotel was very well kept and clean. The rooms were absolutely amazingly clean. The only thing I noticed, and I'm assuming it wasn't their fault, was the rear exit gate was broken/missing. This made the idea of being a gated/locked parking area not really "secured". I assume the repair has been done since my stay, but besides that everything was absolutely perfect.

The pool was excellent. The staff were friendly and very accommodating. The room was set up well for a dog. The only reason I didn’t rate it as excellent was because the water in the shower constantly dripped and there was no water pressure. I will stay here again if I travel to Memphis.

The sink knob was broken off and there was a light that feel out the hole in the pool and the electric cord was in the water, very unsafe and very scary and dangerous so we couldn’t enjoy the pool

The parking was very safe and the room layout was perfect. The air conditioning unit was quite. The morning breakfast is excellent.

Room was large and comfortable. Staff was friendly and pleasant. The breakfast was great with a wide selection of items. Pancakes, sausage, eggs, biscuits, gravy, toast and bagels, cereal and yogurt and cookies. The parking lot was secure with a coded gate which I liked. The freeway was close for easy on/off access. I would definitely stay here again if I go back to Memphis

Pool area had ants, area was okay.

I love staying at this hotel. The parking lot is behind a gate. I travel alone, it helps with my peace of mind. The staff have been friendly and helpful.

Hotel was fine! Elevator is old and not very clean Hotel had a beautiful and clean gym and parking is gated a nice variety for breakfa! Only thing was we were in second floor and second night there someone must have been going in and out ALL night long and would slam the door when taking stairs it was so loud woke us up everytime could not sleep I think they were going down to smoke all night it was awful

For the most part, I really enjoyed my stay. The room was spotless, the location was perfect for my plans, and I appreciated having access to the fitness room. The continental breakfast was a nice touch, and the staff were all fantastic. Overall, I’m giving this spot the highest rating and will definitely be staying here again in the future.

Nice hotel. Staff was wonderful. Room was spacious. Bed was comfortable. Pool was a plus. Breakfast was great.

The property was clean and well maintained. I liked that they had a gated parking area for guests. Room was very spacious and bed was cozy! Definitely our go to place in the future!

Very clean

The staff was excellent. I will start there. Very friendly, accommodating, and professional. The location is different. I did feel safe. The parking was gated. The hotel is right off the highway. Hotel is on the "okay" side but 5 min down the road - it's rough. If you're going to get gas, keep driving and find a location that is safe to do this. Then my son was using our bathroom and there was a huge roach hanging on his bath towel. Roach on steroids. Maybe a water roach. It was huge. I showed the staff and they went up to clean the bathroom while we were out. Roaches gross me out. Other than this - the stay was good. I would probably come back to this location however, look at other options as well.

My stay was okay. When I first arrived, I did notice the lobby had a bad odor that lingered. The receptionist was helpful with checking in. When I went to my room, I noticed the room also had an odor and smelled like old food. As I inspected the room, I noticed there was food on the floor, and the bathroom tub was dirty. I reported these issues, and I was moved to another room. The 2nd room was an upgrade from the room I originally booked. This room was clean, and I approved. Only issue I did have was that this hotel is pet friendly and my neighbors across the hall had a dog who would bark and jump on the door when I walked past. That made me uncomfortable. The other issue I had was the key to the side door to enter outside to the parking lot was not working. The front desk made me several keys during my stay and the keys would not work no matter what. That was annoying. On the bright side the hotel did have free breakfast every morning. My stay was okay but definitely would've been better without the hotel technical issues.

Room was clean. Staff was very helpful.

The outlet in the bathroom did not work, there were hairs on the bathtub. The coffe pot was a 5 cup and the coffee provided was for one cup and then the coffee pot didn’t work. You heard all the noises from outside and in the hallway. There were scorch marks going up the walk where one of the outlets caught fire. The bed was hard and so were the two little pillows provided.

The room was very clean ant the staff was very courteous.

The hotel and room was clean and well maintained.

The hotel was quiet and very clean. Staff were great.

Property was a bit dirty with old food on the floor and dusty

Lights in the bedroom very poor. Daily cleaning is not so good.

Dog in room down the hall barks on and off, more on. When owners are out. Could not get WiFi to work ... password good but never connected. Had to use a foot towel in shower to keep from slipping. No hand rails. ** Noticed most LaQuintas this way on my trip. Curtain in room needs to be larger. Unable to shut out parking lot lighting. Overall though an excellent facility.

Very clean hotel, room was nice and comfortable. Two tvs in the room made it great with us having a toddler. Gated parking and bathroom/shower was nice. Pleasant surprise to have Dove soap, shampoo and lotion as well! Overall ver very good hotel especially for the price.

Our room was very comfortable and was huge. The breakfast was excellent and the staff was very friendly. Easy access to the airport

The only thing bad was the bed was hard as a rock. Both of us woke up hurting all over and tired. Air worked well, breakfast was good. Staff was nice. The person working the breakfast area was cooking croissants and cookies which he walked around and offered to all. He was going above and beyond!

I will never stay at this place again. No sleep place is next to a major highway and the noise from the highway made it impossible to sleep.

Room was large and comfortable. Staff was friendly and pleasant. The breakfast was great with a wide selection of items. Pancakes, sausage, eggs, biscuits, gravy, toast and bagels, cereal and yogurt and cookies. The parking lot was secure with a coded gate which I liked. The freeway was close for easy on/off access. I would definitely stay here again if I go back to Memphis

Checkin was quick and easy. Check out was even quicker & easier. Staff were friendly. Our room was really nice and clean. Lots of space. Layout doesn't make sense with no sink near the bathroom and not much lighting near bathroom. Water pressure was not great. TV screen kept freezing up. Close to airport(15 minutes at 4 am) and easy on/off the interstate.

Needs more lighting in the rooms

The bed wasn't for me. And it's one of those places that has clean and decent furniture, but it's an updated facility-I don't usually care for those type of places. I didn't like the layout of the room. either The vanity was not in the same room as the shower. Reminded me of like a Days Inn kind of place. The staff was excellent and if you stay at this location and aren't familiar with Memphis, you could find yourself at the wrong place at the wrong time. I'd suggest having your food delivered if you're unfamiliar with the area. Don't get me wrong, the hotel is very clean and you're safe there. The parking lot is a gated entrance, but the simple truth is; for the price you could get a hotel in a better area that's not an updated facility. I'm nit-picking, but the little hotel convenience store charges too much. I didn't try it, but they do have a inhouse cook/menu. I just recall chicken wings on it. Personally I won't stay there again, but only because I can find better at that price. However, vicinity of the airport isn't important to me nor is the proximity of the office builds in that little area. I assume that's why the place is still in business, people from out of town flying to one of the businesses operating out of the nearby office buildings. I tried to be straight and honest with this review, I hope it helps.

The service from the front reception staff was excellent. They were so friendly and helpful

Front desk exceptional! Service way beyond expectations! Breakfast very good! Great place for staying in Memphis

They charged my card twice for the stay which ONLY happened because hours before i was to check in someone called me and said in order to keep my reservation I had to pay before check in…. So I paid… then when I got there they said we are charging you a deposit but ended up charging me the deposit AND the room fee again!!!! The bathroom was dirty hair and dirty towels

Great people taking care of stuff at the check-in and great breakfast buffet.

The staff was friendly and attentive. Wonderful breakfast daily. Safe parking in secure lot behind gate. Rooms was clean and comfortable. Would recommend for a visit to Memphis.

Checked in. Told me I reserved the wrong room. Apparently it was a room with wheelchair access. They asked if I could take a room with one bed, and I said no, bc I have 3 people. I said I just picked a 2 bed, didn’t realize it was a special room. Now, it is 10 pm at night when we’re checking in. Asks me if I have something that proves I have a disability. At this point, I’m like what? I just told you I just picked a room with 2 beds. Acted like he no other rooms. I was like it’s almost 1030, let’s just do this. He reluctantly lets us keep the room. Get to the room and my son goes into the bathroom only to be standing in straight standing water with a continuous pour of water coming out of the vent. Look in the bathtub, it’s plugged and has water in it for who knows how long. My mom lets them know. They come and look and obviously can’t fix, so she said we had to move room and magically they have a room with a double bed that’s not wheel chair accessible. Then why not offer that room to begin with and not give me a hard time at check in. Be better at customer service. Hotel has been renovated. My new room was not all the way done. It’s like they did everything but the bathroom and the bathroom looked old. Next morning they definitely weren’t prepared to serve breakfast to everyone that was there. Same 2 people working. Guessing the owners in sweats and looking disheveled and then asked me to leave a review. Sure. Do better.

All the front desk staff are rude, racist and don’t have good customer service.

The lady at check in was kind and helpful!!!!

We booked and paid for a deluxe king bed with kitchen. Upon arrival, a gentleman at the front desk told me they were out of King bed and offered 2 double beds instead. When I refused to accept it, he said he can cancel my reservation

The staff was awesome and accommodated our last minute request!

I was traveling alone and I felt safe. Being right off the interstate, it was convenient.

This is in a convenient part of town and they have a lot of security. Easy access to most of Memphis and I would stay again

Even though the surrounding area is questionable the hotel is gated, and better than some of the other lodging options. Would stay here again, but you have to drive further to get to attractions

Staff was pleasant. The location was a little sketchy but the room was excellent. Very clean, comfortable bedding and soft towels.

I added an extra night through the app and the staff made it seamless for the transition to the new documents/key card. The hotel was clean and well kept. The location was quiet and away from main streets. The breakfast and coffee choices were ample. I thoroughly enjoyed my stay.

The young woman at the front desk was very nice. However when I arrived the young man gave me a key card for a different room which he wrote on the card. Instead of apologizing he immediately stated he didn’t write the wrong room number. That was an irritating moment as I had just arrived and was ready to settle into room. The location is in close proximity to airport. I felt safe with the gated area for cars. The breakfast was average with no issues. The room was clean and spacious with microwave and refrigerator. The interior is dated in that it’s dark and older. It was a very quiet location and easy to maneuver to downtown Memphis and the airport. Overall a good stay, it’s comparable to 3 star hotels.

The neighborhood is rough but property and stay was great.

Well located , convenient, and clean.

Stayed here passing thru from St. Louis Mo. Hotel itself was great. Area is sketchy. Loved the gated parking lot. Room was clean. Bathroom door didn’t shut properly but it was a one night stay so no big deal. Bed was fine. Breakfast was great! Many options and clean / yummy food. Would stay again if it wasn’t in that area.

The property was difgicult to find....it felt like i was on a round about...i kept going around looking for the exit from the hwy...

The bed is one of the best hotel beds I’ve ever stayed in and the breakfast was top notch

This property is beautiful. They only need to improve on the food

I can in town for a wedding. The check in process was a breeze. Hot breakfast bar, including pancakes, waffles, eggs, meat, potatoes along with cold & hot cereals, pastries, fruit & several bread choices. The fresh baked chocolate chip cookies were a treat too. Room clean & comfort. Excellent gated parking area.

Great hotel ideal for exploring Memphis. Secure car parking, lovely continental breakfast with plenty of tea or coffee, great fitness suite. Helpful and friendly staff

Friendly staff, excellent customer service in the lobby and during the breakfast time.

Very friendly staff on Rezeption and breakfast. At breakfast sometimes a special thing like cookies or Omelette was offered.

Room was large and comfortable. Staff was friendly and pleasant. The breakfast was great with a wide selection of items. Pancakes, sausage, eggs, biscuits, gravy, toast and bagels, cereal and yogurt and cookies. The parking lot was secure with a coded gate which I liked. The freeway was close for easy on/off access. I would definitely stay here again if I go back to Memphis

Loved my stay here. I was here for a work trip and found it comfortable, clean, and I absolutely loved the free cappuccinos from the machine in the lobby.

Helpful staff and a great breakfast.

The breakfast was excellent! I really enjoy the coffee bar!! We will definitely be staying here again!