Is parking available at the property?

Self parking is available on-site for a fee of EUR 20 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 20 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 90 per room (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

How is the property located in relation to key landmarks?

Located in Cannes City Centre, the property is a 3-minute walk from Promenade de la Croisette and 9 minutes by foot from the Palace of Festivals and Conferences. Cannes Harbour is 0.8 miles away, and the preferred airport is Cote d'Azur Airport, approximately 18.4 miles from the hotel.

Does the property have a swimming pool?

The property features both an indoor pool and a seasonal outdoor heated pool, which is open from May 1 to September 30. Pool access is available from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The property also offers family rooms, subject to availability.

Cristal Hôtel & Spa in Cannes - Luxury Accommodations

Average nightly price at Cristal Hôtel & Spa by month, last 12 months (USD)
Month	Average price
January	$125
February	$109
March	$176
April	$121
May	$224
June	$210
July	$222
August	$268
September	$178
October	$112
November	$104
December	$137

What guests think

At Cristal Hôtel & Spa, travelers consistently praise the central, walkable location near the beach and shops, generally clean, comfortable rooms, and a pleasant rooftop spa with pool, sauna and hammam that adds relaxation after sightseeing.

Service is often friendly and welcoming, though several guests reported unhelpful responses or unresolved problems. Facilities draw mixed notes: the pool can feel small, cool or in need of upkeep, parking is tight or costly, and there is no on-site bar. Room experiences vary, with many appreciating space and good lighting but others noting street or corridor noise, occasional air-conditioning failures, and patchy Wi‑Fi. Expect a convenient base with good wellness perks and mostly positive stays, offset by some service and maintenance inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop spa with pool, sauna and hammam is a highlight, but the pool is small, can feel cool, and parts need upkeep. Parking exists but is tight/expensive and may require advance reservation; no on-site bar noted.

Related guest reviews

4

Jingbo

Jun 28, 2024

·

Stayed 1 night

I was locked in swimming pool with helpless and fear for more than half hour. It is a very scary experience. If there is rate 0, I will rate that. Too scary and dangerous.

8

paul

May 14, 2023

·

Stayed 6 nights

Excellent position, good breakfast (apart from cold egg) clean and comfortable. Some excellent staff. Underground parking, very expensive and not easy to navigate with sometimes inches to spare between cars, obstacles and tight blindbends. Number of cars needs restricting, obstacles removing and complete reorganisation - poor.

8

Bianca

Sep 6, 2023

·

Zimmer sind ok, jedoch keine 4 Sterne wert. Der Pool auf dem Dach ist eine nette Sache, aber stark renovierungsbedürftig.

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10

Nejra

Apr 5, 2024

·

Stayed 5 nights

We really enjoyed our stay at the hotel. The location was excellent - close to the beach, shopping, dining. Indoor/outdoor pool, sauna and hammam were a real treat after a long day of walking/sightseeing. Parking garage was convenient as looking for street parking would have been very difficult. Included breakfast offered a good variety of fresh pastries, breads, cereals, eggs, mini pancakes, deli meats and juices and coffees as well as fresh fruits. Staff was courteous and helpful. We would definitely stay again in this hotel.

8

Émilie

Feb 22, 2026

·

Stayed 1 night

Spa sympa sur le rooftop!

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8

Jodi

Jul 9, 2025

·

Stayed 2 nights

Hotel was in a good location and carry walkable and safe area. Staff were nice. Room was good, but their AC broke and it made it really uncomfortable as it was 90 degrees and humid. No real resolution but to provide a fan. Luckily they did have a pool and sitting area where we spent a good amount of time to cool off and relax since our room was not an option.

8

sabrina

Nov 19, 2025

·

Stayed 1 night

Nous sommes venus plusieurs fois dormir dans cet hotel : hygiene impeccable, jolies chambres, bon petit dejeuner, tres bon emplacement, hammam et sauna bien chaud. Grosse déception cette fois -ci sur la piscine : la baie vitree est restee grande.ouverte toute la journee et toute la.nuit ; resultat : une piscine vraiment moins chaude que d'habiture et il faisait froid dans tout l'espace spa ce qui etait vraiment désagréable. Je l'ai signalé le soir en arrivant et le matin mais rien n'a ete fait...c'est vraiment dommage car c'est vraiment un établissement que j'appercie d'habitude.e. En revnche, grception cette fois sur le spa

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8

Philippe

Oct 24, 2023

·

Stayed 6 nights

wifi de mauvaise qualité Piscine mériterait d être nettoyée pour enlever les moisissures sur les carreaux sous l eau . Il faudrait également réparer lle rebord de bois se trouvant dans la partie extérieure de la piscine. Le petit déjeuner était sympathique et le personnel très accueillant et chaleureux

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8

Diane

Oct 1, 2023

·

Stayed 1 night

Bon sejour, le chambre était spacieuse et l'hotel idéalement situé. L'insonorisation des chambres est à revoir car on attendait les voitures, les conversations de la rue. Côté parking, il est noté parking disponible sur le site mais sans precision qu'il fallait le réserver à l'avance. Donc obligé d'en trouver un autre à 200m qui en fin de compte était moins cher à la journée que celui de l'hotel. (Parking Lamy) Piscine et spa très agréable.

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8

Karen

Jun 23, 2025

·

Stayed 2 nights

Room was ideal, spa on rooftop was fun, location great… no bar or option to buy a glass of wine or beer in hotel which was disappointing,

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Cleanliness

Rooms are generally very clean and well kept. A few guests reported poor housekeeping or maintenance lapses, including a dirty room and cleanliness issues around the spa/pool.

Related guest reviews

10

Yusa

May 28, 2025

·

Stayed 2 nights

スタッフはフレンドリーで部屋はとても綺麗に手入れされていました。ロケーションも良くレストランやスーパーにも近かったので便利でした。また利用したいホテルの一つです。 Clean room and friendly staff Location is very nice

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10

sharon

Feb 27, 2026

·

Stayed 4 nights

Spacious room, comfortable bed, clean

10

Cai

Sep 14, 2024

·

Stayed 5 nights

An excellent hotel in the heart of Cannes. The facilities and cleanliness were excellent to a high standard and the breakfast option was plentiful with the most wonderful and helpful staff on hand to assist! An excellent find!

10

Xavier

Sep 22, 2023

·

Stayed 1 night

Chambre spacieuse et très propre. Solarium, piscine , sauna et hammam sur le toit tres agréables. Nous reviendrons avec plaisir

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8

thomas

Jun 24, 2024

·

Stayed 2 nights

Excellent rooms, large bathrooms, very clean and safe. Recommended

10

Deborah

Oct 3, 2025

·

Stayed 3 nights

Great value. Fantastic location. Very clean and central

8

Philippe

Oct 24, 2023

·

Stayed 6 nights

wifi de mauvaise qualité Piscine mériterait d être nettoyée pour enlever les moisissures sur les carreaux sous l eau . Il faudrait également réparer lle rebord de bois se trouvant dans la partie extérieure de la piscine. Le petit déjeuner était sympathique et le personnel très accueillant et chaleureux

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4

Helle

Sep 19, 2023

·

Stayed 3 nights

Poor cleaning, dirty room.

10

Amanda

Aug 31, 2023

·

Stayed 3 nights

Warm welcome on checking. Speedy check in. Happy to assist us with directions to local supermarket and provided umbrellas. Lobby clean and smelling fresh. Room was 607 one of the classic rooms but must be one the the best view from the hotel in the hills of Cannes. Juliet balcony both in the bedroom and bathroom. Tea and coffee provided with mini fridge plus safe and iron with board. Room cleaned daily. Pool and spa was an added bonus we used twice. Breakfast was perfect with plenty of choice with a large tea and coffee selection. Hotel very central, less than 5 minutes to the beach bars and restaurants. Definitely would recommend and if I’m in Cannes again I’ll be returning back to Hotel Crystal & Spa. Thank you for the great stay.

4

Stephane

Jan 20, 2025

·

Stayed 2 nights

- Der Zimmerservice hat sich nicht an die Anweisung an der Zimmertür gehalten - die Kaffeekapseln werden nur 1x pro Buchung kostenlos angeboten - bei einer Neubuchung hat die Rezeption keine kostenfreie Kaffeekapseln gegeben, da es sich um eine Verlängerung handeln würde - am Ende wurde über 2€ gesprochen - der Boden des Zimmers wurde mit den Handtüchern des Bades gereinigt, auf den Boden mit den Beinen rutschend…

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Rooms

Many found rooms comfortable and often spacious with good lighting and some pleasant views. Size and decor vary, and several noted street or corridor noise, AC problems, and unreliable Wi‑Fi.

Related guest reviews

10

sharon

Feb 27, 2026

·

Stayed 4 nights

Spacious room, comfortable bed, clean

10

Camille

Sep 3, 2025

·

Stayed 2 nights

The staff is very kind and helpful if you ask. The rooms were spacious and clean. The only complaint was that it was slightly noisy from the street as well as other guests in the hallway, which is probably common in most Cannes hotels. Highly recommend and would book again

8

Jodi

Jul 9, 2025

·

Stayed 2 nights

Hotel was in a good location and carry walkable and safe area. Staff were nice. Room was good, but their AC broke and it made it really uncomfortable as it was 90 degrees and humid. No real resolution but to provide a fan. Luckily they did have a pool and sitting area where we spent a good amount of time to cool off and relax since our room was not an option.

10

Diann

Jun 2, 2025

·

Stayed 3 nights

Cristal was a welcome surprise. It is a 5 minute walk to the Carlton Hotel and the Mediterranean where there are plenty of restaurants and shopping. The hotel itself had a light and airy feel to it with a lovely lobby. Our room was large enough with comfortable beds and excellent lighting. Decor was light and pleasant and the view from room 303 was lovely. Highly recommend.

6

Xavier

Sep 21, 2023

·

Stayed 1 night

Hôtel très bien situé près Croisette. Proche de tout. Mais rue ultra bruyante et isolation phonique a revoir vers l’extérieur.

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6

Youness

Aug 27, 2024

·

Stayed 5 nights

Problème d’insonorisation ! Entre le couloir et la a chambre et la porte d’entrée de la chambre

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8

Philippe

Oct 24, 2023

·

Stayed 6 nights

wifi de mauvaise qualité Piscine mériterait d être nettoyée pour enlever les moisissures sur les carreaux sous l eau . Il faudrait également réparer lle rebord de bois se trouvant dans la partie extérieure de la piscine. Le petit déjeuner était sympathique et le personnel très accueillant et chaleureux

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4

Deborah

Oct 27, 2025

·

Stayed 2 nights

The hotel says it has air conditioning but it switches to heating only from 23 rd October. It was still in the 23 outside and so sweltering in our room so we had to Sleep with the windows open which meant awful street noise. I asked if I could leave after the first night but was told I wouldn’t be refunded. So a very bad weekend of sleep !

8

Noha

Jul 14, 2022

·

Stayed 7 nights

Is a great location in Cannes very easy access to everything. The staff are very helpful and friendly the hotel is well kept and clean yet not very luxurious but the rooftop spa is a great plus . But the Wi-Fi is really bad and very hard to connect to and I complained many times yet the problem was never resolved. I love that place it’s my 2rd time and I hope to go back if I am ever in the city

4

michael

May 2, 2024

·

Stayed 1 night

We booked superior room but it was tiny ! We were v disappointed and went down to complain and after negotiations we got a free breakfast for two included (was 20 euros each add on had we booked it ) The bed was hard and uncomfortable tho .Unlikely to return

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Service

Staff are frequently friendly, welcoming and helpful. However, there are recurring complaints about unhelpful or inflexible responses and unresolved issues.

Related guest reviews

10

Gilles

Aug 23, 2023

·

Stayed 7 nights

Nous avons passe un agréable sejour. Chambre spacieuse et propre. Le spa est un peu vieillisant , est cependant tres agréable . Le seul bemol, meme si le personnel est sympathique, je suis tombe en panne de batterie voiture, au pied de l hôtel , je n ai trouvé aucune aide...

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2

Jupin

Aug 29, 2025

·

Stayed 3 nights

Terrible customer service. Do NOT STAY HERE. DO NOT PARK HERE. Staff is incompetent. Missed my intercontinental flight due to my rental car being blocked by another guest at the hotel and the staff was no help and blamed me due their lack of responsibilities.

10

Abdelouahab

Sep 16, 2025

·

Stayed 3 nights

un grand merci a toutes l'accueil a été a la hauteur que ça soit a la réception au petit déjeuner ou pour le service ménage tout le personnel attentifs souriant et professionnel nous avons passé a très bon séjour en ous reviendrons l'année prochaine comme chaque année merci a vous

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10

Bouchra

May 6, 2023

·

Stayed 4 nights

Super séjour cette hôtel est très bien placé très propre le hammam sauna piscine chauffée tombe à pique pour se détendre le personnel est adorable (Sonia💛) le buffet est top je reviendrais vite

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6

lisa maree

Sep 28, 2025

·

Stayed 3 nights

The staff weren’t very helpful, no information or greeting just yes and key, bed was split sigle and so uncomfortable I spent a night on the sofa, hotel is good location and spa roof is nice v small pool. Lack of emend ties for 4 star in room would rate 3 star balcony full of pigeon poo.

10

Sanjay

Oct 9, 2025

·

Stayed 2 nights

Perfect location just a few minutes walk from the main shopping boulevard and many restaurants and bars one way, and the beach the other way. Reception staff were very welcoming and friendly. Room was comfortable and well equipped

8

sabrina

Nov 19, 2025

·

Stayed 1 night

Nous sommes venus plusieurs fois dormir dans cet hotel : hygiene impeccable, jolies chambres, bon petit dejeuner, tres bon emplacement, hammam et sauna bien chaud. Grosse déception cette fois -ci sur la piscine : la baie vitree est restee grande.ouverte toute la journee et toute la.nuit ; resultat : une piscine vraiment moins chaude que d'habiture et il faisait froid dans tout l'espace spa ce qui etait vraiment désagréable. Je l'ai signalé le soir en arrivant et le matin mais rien n'a ete fait...c'est vraiment dommage car c'est vraiment un établissement que j'appercie d'habitude.e. En revnche, grception cette fois sur le spa

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10

Amanda

Aug 31, 2023

·

Stayed 3 nights

Warm welcome on checking. Speedy check in. Happy to assist us with directions to local supermarket and provided umbrellas. Lobby clean and smelling fresh. Room was 607 one of the classic rooms but must be one the the best view from the hotel in the hills of Cannes. Juliet balcony both in the bedroom and bathroom. Tea and coffee provided with mini fridge plus safe and iron with board. Room cleaned daily. Pool and spa was an added bonus we used twice. Breakfast was perfect with plenty of choice with a large tea and coffee selection. Hotel very central, less than 5 minutes to the beach bars and restaurants. Definitely would recommend and if I’m in Cannes again I’ll be returning back to Hotel Crystal & Spa. Thank you for the great stay.

2

Francoise

Aug 1, 2025

·

Stayed 1 night

Desk was very unfriendly after we extended our stay of 0ne night saying “ No problem “ in a message to E-Mail .. Her name was “ Sonia” We are regular Customers there Things have changed!!! No bueno

10

Adam

Jun 3, 2025

·

Stayed 1 night

Fantastic reception whom were able to accommodate me and assist me. A special thank you to the hotel manager for the service.

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Location

Excellent central location near La Croisette, beach, shopping and dining, with most sights walkable. Some rooms face busy streets and pick up noise.

Related guest reviews

10

Nejra

Apr 5, 2024

·

Stayed 5 nights

We really enjoyed our stay at the hotel. The location was excellent - close to the beach, shopping, dining. Indoor/outdoor pool, sauna and hammam were a real treat after a long day of walking/sightseeing. Parking garage was convenient as looking for street parking would have been very difficult. Included breakfast offered a good variety of fresh pastries, breads, cereals, eggs, mini pancakes, deli meats and juices and coffees as well as fresh fruits. Staff was courteous and helpful. We would definitely stay again in this hotel.

10

Stefano

Oct 15, 2023

·

Stayed 2 nights

Ottima posizione, camera ampia e luminosa

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8

Andre van

Jun 27, 2022

·

Stayed 1 night

Midden in het centrum van Cannes en toch rustig. Prima ontbijt en goede parkeergelegenheid in de buurt.

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10

Diann

Jun 2, 2025

·

Stayed 3 nights

Cristal was a welcome surprise. It is a 5 minute walk to the Carlton Hotel and the Mediterranean where there are plenty of restaurants and shopping. The hotel itself had a light and airy feel to it with a lovely lobby. Our room was large enough with comfortable beds and excellent lighting. Decor was light and pleasant and the view from room 303 was lovely. Highly recommend.

10

Karen

Oct 2, 2023

·

Stayed 4 nights

Location of property is excellent for shops/restaurants/beach

10

Philippe

Nov 17, 2023

·

Stayed 1 night

Très bel hôtel très bien situé. Parfait

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10

Sanjay

Oct 9, 2025

·

Stayed 2 nights

Perfect location just a few minutes walk from the main shopping boulevard and many restaurants and bars one way, and the beach the other way. Reception staff were very welcoming and friendly. Room was comfortable and well equipped

10

Deborah

Oct 3, 2025

·

Stayed 3 nights

Great value. Fantastic location. Very clean and central

8

Derrick

Oct 13, 2025

·

Stayed 2 nights

Facilities were nice and most of the staff were pleasant to deal with. Good location which was convenient to walk to shopping and dining.

10

Deborah

Jul 3, 2024

·

Stayed 3 nights

Extremely convenient and comfortable hotel, close to the Croisette and the centre of town. Staff very helpful and rooms clean with good aircon and quiet

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Dining

Breakfast is widely praised for quality and variety. Some reports mention pricing quirks via third‑party bookings, a cold egg, no bar, and occasional lack of room service.

Related guest reviews

10

Yves

Jan 22, 2025

·

Stayed 5 nights

Le personnel est adorable. Très gentil. Très bien placé. Dommage qu’il vendent le petit déjeuner à 25€ si nous sommes passé par un site tiers pour réserver alors que nous l’aurions payé que 15€ en passant directement par eux. Ils rattrapent la commission paye au tiers comme ceci. Nous avons dû aller prendre le petit déjeuner ailleurs.

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8

Annika

Jun 24, 2025

·

Stayed 2 nights

Bra rum, bra frukost och service.

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8

paul

May 14, 2023

·

Stayed 6 nights

Excellent position, good breakfast (apart from cold egg) clean and comfortable. Some excellent staff. Underground parking, very expensive and not easy to navigate with sometimes inches to spare between cars, obstacles and tight blindbends. Number of cars needs restricting, obstacles removing and complete reorganisation - poor.

10

Nejra

Apr 5, 2024

·

Stayed 5 nights

We really enjoyed our stay at the hotel. The location was excellent - close to the beach, shopping, dining. Indoor/outdoor pool, sauna and hammam were a real treat after a long day of walking/sightseeing. Parking garage was convenient as looking for street parking would have been very difficult. Included breakfast offered a good variety of fresh pastries, breads, cereals, eggs, mini pancakes, deli meats and juices and coffees as well as fresh fruits. Staff was courteous and helpful. We would definitely stay again in this hotel.

10

Cai

Sep 14, 2024

·

Stayed 5 nights

An excellent hotel in the heart of Cannes. The facilities and cleanliness were excellent to a high standard and the breakfast option was plentiful with the most wonderful and helpful staff on hand to assist! An excellent find!

8

Victor

Sep 20, 2022

·

Stayed 2 nights

Très belle hôtel avec un personnel sympa. Dommage que le room service ne fonctionnait pas pour le reste c'était agréable.

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10

Sébastien

Feb 24, 2025

·

Stayed 1 night

Excellent rapport qualité prix, idéalement situé, à proximité immédiate de la plage et du "centre" de Cannes. Service SPA très agréable. Excellent petit déjeuner. Séjour Parfait

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10

Ingrida

Oct 12, 2025

·

Stayed 1 night

Super petit déjeuner !!! Meilleur de loin de tous ! Chambre spacieuse et calme ! SPA SUR LE TOIT ! Génial !

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8

Karen

Jun 23, 2025

·

Stayed 2 nights

Room was ideal, spa on rooftop was fun, location great… no bar or option to buy a glass of wine or beer in hotel which was disappointing,

10

Gina

Sep 4, 2023

·

Stayed 5 nights

I’ve stayed here three times now and we always have a wonderful time. It’s quiet, but make sure you get the view of the city, which is so much prettier than the inside court which is quite depressing. Also, I wasn’t aware that they had parking available for a price which is cheaper than the nearby parking you pay by day. Would’ve been helpful to have known that information including from Expedia and include that in the option when booking. The breakfast are OK. Nothing to write home about and I wasn’t impressed with the fact that they don’t really have fresh fruit even though it is in season in the summer. They had a lot of canned soup and some older apples and peaches on the side. The pool area could use some serious renovating as there isn’t enough space for the lawn chairs and the pool is quite small and half of it is inside and on a nice day you don’t want to be indoors. Luckily, the ocean is nearby. The staff at the front desk, breakfast room, and cleaning service are always wonderful and accommodating. I really enjoy staying here.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $81	3
4 $81	5 $80	6 $79	7	8 $80	9 $82	10 $100
11	12	13	14 $88	15 $80	16 $88	17 $169
18 $88	19 $96	20 $95	21 $94	22 $501	23 $423	24 $181
25 $84	26 $88	27 $96	28 $96	29 $84	30 $89	31 $88

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $143	3	4	5 $95	6 $88	7 $95
8 $88	9 $89	10 $445	11	12 $792	13 $88	14 $90
15 $83	16 $82	17 $88	18 $91	19 $88	20 $88	21 $93
22 $84	23 $88	24 $105	25 $99	26 $103	27 $88	28 $87
29 $183	30

Cristal Hôtel & Spa

Prices for Cristal Hôtel & Spa

Monthly average prices

About this property

Location

Room options

Superior Double Room, Balcony

Junior Suite

Classic Family Room

Superior Room, Balcony

Triple Room

Room (Privilege)

Classic Room

Guest reviews of Cristal Hôtel & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Cristal Hôtel & Spa

Prices for upcoming dates